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    Sullivan Metals Co

    5.0 (1 review)

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    4 years ago

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    New American Used Auto Parts

    New American Used Auto Parts

    (2 reviews)

    My true rating is Zero stars…read more Buyer beware! I received an offer by telephone from New American Used Auto Parts in Worcester to purchase my older, high mileage Toyota Highlander. In a second telephone call to confirm those details, the office lady confirmed their payment offer with a co-worker and then said they can make payment in cash. However, on arrival, after the office lady met me in the junk yard with my car as we agreed, a guy from the yard told the lady my catalytic converter was missing. That's a lie - the factory original converter is still installed, welded in place and visible. Regardless, the lady said the offer price we agreed would be significantly lower. What a scam. Not a trustworthy place. I advise you to steer clear of this sleazy operation!

    Too bad zero stars isn't a possibility. They sold me a Chrysler van engine. Shipped it to me. It…read morearrived lazily and partially strapped to a pallet. No plugs in holes/ports and literally looked like it had been sitting in a farm field for 3 years. Headgaskets were even rusted through! Everything was heavily corroded. They wouldn't take it back unless I paid shipping BOTH WAYS (about $500 of $1000 total bill). They provided no receipt and no VIN (said they "lost it") so that I could verify the supposedly low mileage (which I am sure was a lie). I refused to install the engine and purchased another from a different salvage yard in a different state (which was perfectly packaged, was in incredible shape and had all paperwork from day 1). Bottom line: they completely ripped me off and you should buy NOTHING from this company!!!!!!!! Just a horrible experience.

    Sullivan Metals Co - junkyards - Updated May 2026

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