P1 Plumbing...IS MY PLUMBING SERVICE AS LONG AS I AM A HOME OWNER...Which will be unchanged until…read moreit's my time. This team of professionals, where do.i being...honest, told me what i could and couldn't do without XYZ (was not in my budget), quotes were on point, I telework, and they respected even that environment. We had a funny crawl space moment that I have told no less than 4 friends cause it was funny...my very bad, curious cat Moxxie...needed to know what they were doing in a "SPACE? SHE DIDN'T KNOW WAS A SPACE!" Needless to say, she shocked the crew! After the fact. This Company could not be more recommended by to......I DON'T KNOW WHAT?!!! THIS IS YOUR NEXT PLUMBER COMPANY.. CAUSE THEY ARE MINE FOR SURE!!! Call them..you can thank me later!

Cannot overemphasize how easy and painless it was to work with Yuriy and his team…read more He showed up on a Sunday evening to confirm the water main leak from my house to the meter at the street and then they worked fast over the next couple of days to get me back up and running with a new 1" line. Jessica called or texted every day to let me know what time to expect the crew and I really appreciated the communication. I got an email copy of the approved permit inspection report the same day they finished up. What an amazing group. Thank you Yuriy and Jessica!

Alex did a great job replacing leaky flanges in both of our bathrooms, including one that drilled…read moreinto tile on slab foundation. He was on time, clear about what needed to be replaced and what it would cost, efficient, and reasonably priced. We'll be happy to call Go With the Flow again.

Several mornings ago my drain fitting in one of my bathrooms failed. After searching on Yelp etc. I…read morecame across this company and thought I'd go with them based on reviews. They committed to a time between 12 noon and 2pm and sure enough the tech showed up. He did a consummate job on replacing the drain. I happened to have the Enviro Tech drain part left over from the faucet installation back in 2007, So that was no problem. I'd definitely recommend and use their services again. :-)

Horrible experience!! Our HOA hired Pilot to install a sump pump in our crawl space. They did not…read moreput it in the correct location, properly trench the sump pump/crawl space and improperly connected it to a sewer line. When their faulty job was called out, they entered our vacant home unknowingly to us and ripped everything out. They left a big mess (large pile of muddy dirt, a water filled basin, and plastic pieces. We had to pay out of our own pocket another contractor to do the job correctly.

No good. I found a plumber much cheaper. bad customer service overall would call around at least to…read morecompare prices.

I had Ross come out to inspect standing water and a sewage odor in our front yard. Without doing…read moremuch in the way of investigatory work, he concluded that repairs would cost between $15,000-$20,000. When I asked how he arrived at that estimate, the response was simply, "I've been doing this for eighteen years." He stated that our sewer line could not be scoped and that the entire system would need to be overhauled, including excavating the front yard. That recommendation felt extreme given the lack of diagnostic evaluation. I'm very glad I sought a second opinion. The actual issue turned out to be a faulty switch on a grinder pump, and the repair was under $1,000. Additionally, contrary to what was stated, our sewer line had already been scoped when we purchased the home. This experience raised serious concerns for me regarding the accuracy of the assessment and overall integrity of the recommendation. I strongly encourage others to seek additional opinions before committing to major repairs.

Buyer Beware. This company is a rip off. I asked for a quote for three running toilets and a hot…read morewater cleaning. I got a quote for $1900.00. I did give them my card and it was ran through right away. When my daughter got home she said I do not think so. Call them a cancel the service. Was given a call today stating to refund me my money will cost me $115.00. I will be disputing all this with my bank. But please do not use unless you get a couple of quotes. I think these people looked at my home and that I was an elderly lady and thought it was okay to overcharge and apply fees.

The Precision team installed a new Goodman AC unit recently at my house. It works BEAUTIFULLY…read more keeping the house very cool but there is a slight pulsing noise I still hear from the compressor. Tim and Eduard (and others on the team) have been and are working diligently to help quiet the noise down for me. I am unfortunately sensitive to noise. The entire team has been VERY prompt in addressing my issues and in coming out to my house. We are almost there in dampening the noise a little further. This team is wonderful and cares deeply about having happy customers. I am so appreciative!

I'm not a big reviewer, but I had a very not good experience with this very highly rated business…read moreand I feel like warning others is appropriate. We recently purchased a home. The sellers had installed 2 new direct-to-consumer brand (Zokop) heat pumps with 4 heads (2 for each) in the home roughly 1 year ago (they are not providing records, but this is a reasonable estimate). After move-in, we noticed an error on the head unit in our son's room. Precision had previously repaired a broken AC at my small business 2 years ago. It was a good experience then, so I was excited to hire them again. They sent 2 technicians to our house, Edgar and Dylan, to service the units and diagnose. Long story short: Dylan broke the fan in one of the good units, which was maybe a year old (per Edgar's estimation based on some technical detail about Freon...you'd have to ask him) and previously working perfectly. He stuck a probe thermometer in the unit to check its efficiency and then caught the fan blade with it as he pulled it out. There was a CRUNCH and 3 bits of plastic fell out. He said "what was that?" and otherwise shrugged it off. No apology. No taking of responsibility, no solution or assessment offered. Completely unprofessional. I stayed calm, paid for their service, and got them out of my house. They assessed the issue with the other unit to be a Freon leak and quoted for repair. Shortly afterwards, I did a small amount of googling and concluded it was likely the fan. The following week, their office called to schedule the leak repair and I asked to speak to the service manager. His name is Wendell. He asked for a photo of the broken pieces (same one I'm posting here) as well as a photo of the label on the unit, which I also provided. He said he'd see what he could figure out. 1 week went by, I called back, he said he couldn't find anything about the unit or source parts, but if I find the part, they could install it. Not a good solution. I stayed calm and said I would think about it. Here's the thing, I'm also a repair-based contractor. Sometimes, I make a mistake and break something. We're all human, but our mistakes are our responsibility. I can't imagine breaking a customer's perfectly good thing and then just acting like, well, nothing I can do. Total BS. You can't find the part? Buy us a new unit. Too expensive? File an insurance claim. You came into my house, broke a new, working thing, and then left me high and dry. Completely unacceptable. Anyway, I thought about it, decided I don't want these clowns in my house again, and I don't want to keep asking them to act like adults with a sense of responsibility. I hired another company to fix the freon leak. They charged $100 more than what Precision quoted me but also did the assessment and repair the same day. That technician verified these pieces are from the "blower wheel," which is just another word for fan. I still have not resolved the issue with the fan Precision broke. They have a responsibility to make this right, but I'm sure it's on nobody's to do list. Maybe they read their reviews?

Just had a lot of work done by Jake, who was awesome! He was professional, courteous, and very…read morethorough in fixing our plumbing. Will definitely use him for future work.

Zack from Service Pro Plumbing exceeded our expectations. We have rave reviews and will call…read moreService Pro Plumbing again. Zack replaced an outdoor facet that was problematic and not working. It was a good experience from the outset. We received a text that he was on his way and his photo - security conscious. He was driving a clean, logo'd van. He smiled, made eye contact, introduced himself and shook hands. He looked over the situation and gave his recommendations. We were pleasantly surprised at his professionalism and high-quality work. He replaced the faucet with a better quality one and reconnected the hoses. He was clean and organized. I would repeat that we will call Service Pro Plumbing again - and hope that the technician is Zack.

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

Not the cheapest but very thorough On time…read moreExpensive fee if using a credit card so plan til use cash or check to avoid extra fee

our water heater got really hot water coming out so we called and they had Andre come out right…read moreaway which was good however, now I called to get an itemized bill and the office said I had to talk to the technician. All I want is an itemized bill as to how much was the water heater, parts and labor broken out why is that so hard to do and why do I have to talk to the technician? the office can't do it? seems a little strange to me. Now I wonder if we really needed a new water heater or just a new thermostat!!!