Such a disappointment. The woman at the cashier counter could not have been more unpleasant. Maybe she was just having a bad day. She was so unpleasant that I actually said something to her about it. I wish I had her name tag . For nearly 20 years I've been a customer at the local Sparks Summit store but after today's experience I'm going to shop elsewhere for the auto and motorcycle parts that I need. read more

Great service. Easy to place an order, knowledgeable sales staff and if needed, easy to return items.

I swear they take the longest to get parts from the back I'm sitting in a long line at the drag strip because they took 30+ minutes to bring up my boy Brian's order that he called 15min prior to pull the order that was already paid for.. I'd like to know who to invoice for wasting a total hour of my time? read more

So, I'm really glad DX Engineering (the sister company of Summit that is a ham radio supplier) started stocking stuff at the Sparks warehouse. However, after my visit today, my enthusiasm has really cooled. I placed an order for curbside and was notified that it was ready for pickup. So, I drive to Summit, and call the number on the wall to pick up my item knowing that it was already picked... well, they put me on hold for 5 minutes (even though I was the only car in curbside)... not a good sign. The lady came back on, and told me someone would be out with my product. Well, 10 mins later... no one came. Called back. They had no idea how long it would take to pick my order. Another 10 mins, called the main DX Engineering store in Tallmadge, OH (the one at Summit Racing Headquarters) and asked them what was going on in Sparks. They had no idea. Called the Sparks store back, and was then informed they had 14 orders to pull... kinda odd that I was the only one there. Finally showed up after about 30 minutes. I got a call back from James a short time later and he basically said DX and Summit's websites lie about products being ready for pickup. They don't actually pick it from the warehouse until you arrive. He blamed the IT department, which is ludicrous. The plain-text meaning of "ready for pickup" is that it's picked and ready to go. Their curbside isn't going to last long with stunts like this. read more

I've been buying from Summit Racing since 2003 when I built my first Cobra replica. A fantastic source of parts. Great customer service.

Always helpful on the phone and in person when ordering parts. And they offer a veterans discount

This is the premier location for high performance parts for older cars and the latest high tech gas engine you want be disappointed with how they stand behind there products and services read more

Summit Racing Equipment - Display of wheels - Auto Parts & Supplies Near Me - Sparks, Nevada

4 Stars for Summit racing. I have used them for decades. Always wonder service and they stand behind their products when it comes to returns and warranty. Only gave 4 stars because the last intake manifold I bought for my LS didn't fit. I asked for a manifold to fit a LM7 truck engine and they gave me a low rise car manifold. I was recording a YouTube video (@brett media) so when it didn't fit it was a fail on my video. I was bummed. No biggie I could have returned it but just threw it on the shelf for the next built. read more

The overall business is fine but they sure are not keeping local customers in mind. If you order online for in store pickup and pay for the items why do you have to stop at the cashier to click a button and then still have to wait there for them to pull it? The item is paid for. clearly we are coming to get it. Would it not make more sense to pull the orders so people can come in and pick it up. Don't always have time to wait around for 20 min to pick up an item ordered an hour ago. read more

My car was smoking pretty badly because It needed a oil catch can when I went there they had a lot to choose from. I mean a lot of choices and the prices are reasonable and pretty affordable. They also have oil and oil additives a lot to choose from as well if your doing a oil change your self I would recommend you go here because you will find everything you need. The staff are extremely friendly and helpful it's a little tricky to get some parts because you have to go to information disk to ask for the part then go to cashier to pay for it then go to pick up to pick up your part but I'm pretty sure anyone can figure it out. wait times are good way better then autozone. If your a do it your self person I would recommend you go here. read more

I am genuinely horrified by my experience with Summit. While the Summit website displayed a picture of a part I purchased along with the correct GM part number, they shipped a different part. Unfortunately, because Summit does not have stock of the actual item that I ordered, I have been asked to pay the return shipping or drive 60-minutes to a retail location to return the item - while paying a restock fee and not being reimbursed for over $150 in shipping costs. If you are shopping on Summit and come across this review, please heed my warning: THESE GUYS ARE DISHONEST CROOKS. Fortunately, I disputed the charges through my bank and Summit will be forced to return the amount paid. read more

Been buying parts from them for years and they are amazing. Looking forward to many more years of getting treated very well by the helpful staff there. Prices are fair too. Building a race car? But from them. read more

Usually have items in stock. I know many shops use them as a watermark for prices. Customer service is pretty solid if you can get the right person. read more

I've been shopping here off and on over the last 10 yrs or so. I was pleasantly surprised to find out I could get two air filters for my BMW K1200S from these guys for the price of one at the BMW shop. The spark plugs are $10/ea cheaper here and they even went above and beyond and found the same plug but made by autolite and they are only $7ea. It's been a huge savings by going here instead of the dealership. read more

Summit Racing Equipment - Took a ride to the coast after running my it up with parts from Summit Racing. - Auto Parts & Supplies Near Me - Sparks, Nevada

First time ordering from here order arrived fast! Parts fit well no issues will definitely be ordering from here more often high quality. Thank you! read more

Canned responses from customer service. I paid immediately and no product or status messages for almost 3 weeks. Once I filed a request through my pay service, they said it was on backorder and would not come for 2 more months! read more

My radiator blew, not a big issue. My husband can replace this. We came in Friday night and bought what we needed. After we paid, I asked if they offered a Veteran's discount. Some places do, and some don't but an extra few in savings is always nice. We talked to a manager, showed him my husband's Veterans Affairs card and he said that he couldn't give us a discount, since we already paid, but would give us a few more Summit Bucks to our account in place of the discount. We came back two days later for some additional items. When at the cashier I asked for the Veterans discount and showed him the same VA card we presented on Friday. He went to find a manager, and instead the other cashier at the station looked at the VA card and said they only offer discount to," active military, disabled veterans and active duty retirees." Truthfully, I think she was just making up an excuse, so they wouldn't have to find a manager. This kind of in consistency from a store with their customer service isn't something that should happen. You either have a Veterans discount, or you don't. Either way, just stick by whatever policy you choose. read more

I've never deal with such a horrendously bad company. 7 emails,8 days and about nine hours on the telephone (mostly on hold), The only thing my company's achieved is to be double billed $900.00 (According to the last customer service agent's numbers) . And have our original $5000.00 order canceled because they said that I cancelled it!(What?)... We originally wanted to spend about $25,000 on auto air conditioning systems with them. My ordering department forewarned me this was a ridiculously bad company to attempt to deal with but...they are one of the few places in united states that has an ample supply of Auto air conditioners. Thus my journey began. BTW...I'm on hold as I'm making this review. I've been on hold a total of 2 hours this morning...SO FAR! There is no accountability for their so called customer "Dis service" reps.They just don't bothered to do their jobs. With no repercussions what so ever. At this point we are stuck. Customers that have been promised their car would have air conditioning wont...We cant at this point throw up our hands because we are still going to be short 900.00 "AND"...we look like our idiots and liars in our customer's eyes. Just what I need! read more

Horrible Business. If you place an order online you'll later get bombarded with promotional emails with no way to unsubscribe.

I clearly ordered rear tires for my Can-Am. When I ordered it stated will ship tomorrow. Two days later I received an email and said unit are out of stock and they don't know when they will ship. I replied with an email refund my credit card. Hours later I received another email saying this order has shipped you cannot cancel. They clearly sent front tires when I clearly order rear tires. Waste of time. read more

Summit Racing Equipment - This is what I received. They did this to make a sale and it's almost impossible to get them to communicate a return. - Auto Parts & Supplies Near Me - Sparks, Nevada

To start off with horrible customer service. Did a cancelation and was told I would have my refund back in five days well its day five and still no refund. Called summit and no one processed it till day 5 when I called in. And now I'm being told I have to wait an additional 5 day for the mistake they made. I like kept hearing is sorry for the mistakes they made. I probably would of had better luck getting a refund from Amazon, ebay etc. read more

If your building a project vehicle of any kind this shop is worth the trip. They have an amazing online presence, but the store has everything there to. If your in the area stop. read more

I placed an order and paid with PayPal. Somehow, PayPal inserted an old mailing address. I noticed this immediately when the order was placed and notified Summit Racing. The Company has all the order information and Order Number, payment details, address etc. etc. I made a simple request to have the mailing addressed updated. Summit Racing point blank refused with one flakey excuse after another. This was a small order. It is a far cry from helpful Customer Service. I will not use this company again, nor can I recommend anyone else to do so. Customer Service! read more

The business overall gives good service, but do not buy anything with a core return as the shipping will cost you have the amount of the core charge. They do not pay for core return charges but are more than happy to slam those core charges on your purchase. read more

This place is a joke. I sat in the curbside spot for 30 minutes waiting for them to bring my part out. Finally I went inside and it was the only part sitting on the shelf and everyone was just standing around talking. Then the girl didn't even know how to print me a receipt. This kind of defeats the purpose of curbside pickup. The associates have no idea what they are doing. read more

My first experience was a misunderstanding. Summits customer service is confusing. And I felt like i was begin treated unfairly. However I was VERY wrong. They gladly fixed their mistakes and some of mine. It was a pretty easy process. They made a note and basically made sure I got the correct parts and were very helpful. Thanks Summit and sorry for the misunderstanding. Just a footnote. They price match anyone minus $1. So you can get oil there for dirt cheap. read more

They installed a Lsxrt intake manifold, I took it to other people and they struggled and Ls pro absolutely did a good job and were fair with the price. For sure I will be going back for more work. I recommend this place 100%. read more

Wide selection of parts great customer service great prices I order a lot of car parts from

Place never had what you need. Then some of their counter people don't even know what you need even after showing them. Or the wrong part gets ordered. I have better luck with Napa or other online parts houses. All in All pretty disappointing read more

If in Reno and Sparks NV you can pick up locally. Which you can save a large bit of money on your shipping.

I ordered a part, paid in full, 2 months later still no part delivered to me. So i give a call and the first lady dropped the call and didn't even call me back, call again and Roland picks up and tells me my order isn't getting made, don't know when it'll be made, (if ever), and here doesn't know what else to say. Though he did offer a refund of which i said yes. I won't be shopping here again. read more

I just finished checking my first order that I have ever placed with Summit, and everything looks great! It is a nice feeling to unpack quality parts for a project that even came at a great price. I had a small issue with my order, and a quick call to Summit resulted in a very simple solution for me! Thank you Summit for the excellent customer service!! I will be back often! read more

Customer for life recently purchased a stroker assembly then found out the block was no good purchased another block but had to go 40 over kit was for 30 over They sent me a return slip and sent me a new kit within a week if that isn't customer service I don't know what is Thank you very much my DAD will be able to drive his truck this season read more

Customer service is horrendous, purchased something they told us 5 minutes for them to pull it 25 minutes later we are still waiting . All the counter agents standing around talking laughing customers waiting around , no sense of urgency whatsoever. The cashiers are rude like it's an inconvenience to assist you ... I'm blown away in the worst way possible . read more

I always thought Summit was for racers and hot rod builders (maybe it's because of the name), but I have bought several regular vehicle parts from them over the years and I have to say they have had the best prices on a variety of things. I always check them out now before I buy from the other local parts houses because of that. Some prices have even been better than Rock Auto! Most recently a Corolla brake rotor and pad kit. I was very surprised. They have a great Veteran's discount as well. Maybe it's because I live local and can pick up my parts at the warehouse, but it just seems that when I need something they have the best price. I'm generally not in a hurry for the part so if they don't have it on the shelf I can wait 'til it comes in. You get free shipping that way too. The store folks are always friendly and courteous and the 800 number help desk people are always responsive. I ordered the wrong part the other day and had to call to modify the order. They did it right then on the phone. Great service. I've also had to return parts too and that was no hassle at all. My experience over the years has been nothing but positive. Check them out next time you need parts. They're not as exclusive as I always thought. It's a cool store to browse in as well! read more

Really even when you pay cash and send someone in the person picking it up AND paying cash has to have a photo ID? I am not trying to get on an airplane! What's next Summit, contracting with TSA and manditory cavity searches? What part of customer service are you missing when a person can't go in and pay cash for something WITHOUT having to show ID and give F'in blood sample. Remember when you make it difficult or put hurdles in front of a customer puirchasing something from you...they USUALLY go somewhere else...IDK like JEGS! read more

Took my money. No parts. No answer. No nothing. Buyer beware. If you need $100 that bad do a go fund me. Don't rip your customers off. LAME. Always trust Yelp. Can't wait to visit Sparks. read more

Summit Racing is the all in one race parts store. They are very helpful and knowledgeable. They have every part you need in stock, and if they don't have it then can order it the next day. Will always use Summit for all my race parts needs. read more

Horrible service! First time my boyfriend & I came here so we didn't really know how it worked . Finally went to order the parts he needed and got ignored for atleast 2 minutes when clearly the worker wasn't doing anything. After when we went to go pick up the parts a women came up to us to help us and clearly said "it will be ready in about 20 minutes maybe 10 but we'll call you when it's ready for pickup" almost 40 minutes passed and nothing .. went back in and told them we had been waiting for awhile and they immediately said "well why didn't you come in sooner" that's when my boyfriend said they would give a call back and the guy right away said "I never said that" when we weren't even blaming him. Absolutely horrible horrible service!! read more

Talk about nickel and dime you to death. So they don't charge you to ship tires to you BUT GOD forbid you made a mistake in the size and return them un mounted they will charge you $25 x 2 AND charge you tax on it. What a bunch of bean counting assholes. This is why I will only use Speedway or Amazon from now on. Take your hard earned money elsewhere so these thieves won't steal it from you. read more