I can't say enough about the salesmen Mike, the installer Jose & his crew and the quality of the heating & a/c unit installed. Mike listened to us, after we explained what we wanted for our garage, Mike then told us what unit he would recommend & why. Helped us with funding & arranged install within 2 days. Jose & his crew showed up and immediately went to work. That night the owner of the company Ray called. The unit is sooo good, it cooled off the garage so fast & cold my wife even complained she was cold & shut off the a/c. I very very HIGHLY recommend this company for any of your heating & a/c needs!! Everything from regular service of your units to buying a new system. read more

GREAT GREAT GREAT COMPANY TO WORK WITH!!! from salesman to the owner Ray...the installation crew was fantastic. We intially installed a complete downstairs hvac...but after the great experience and working with Ray... we decided to also do the upstairs unit!! Every thing went well. WISH I HAD MORE HVAC UNITS TO REPLACE...HEHE CALL THEM..YOU WONT REGRET IT!! read more

A year after purchasing our home, we found out the 30+ year old HVAC systems needed to be replaced. Ugh. Not like we had the extra cash lying around. We got estimates from a couple of different places. Not only did Sun City Healing & Cooling offer a competitive rate, but they offered better quality systems for the price - and 0% financing! They came out and replaced both HVAC units in one day without any issues at all. This was in 2022. Everyone we've met or spoken to along the way has been a real pleasure. Their office staff is always so sweet whenever I've called to schedule our fall/spring maintenance service visits. They were here recently to perform the spring maintenance, and again, just so glad we went with Sun City. I would highly recommend them. read more

Last week our downstairs Nest thermostat said it didn't have power. After troubleshooting myself on the app we knew it was time to call the pros. Found these guys after searching online and there's a reason why they have so many reviews on other platforms. We called late in the morning and our tech Cameron was here within a few short hours. Our downstairs unit is very old, original from 1990. All that it needed to be fixed was a fuse. He also checked out our upstairs unit which was has always acted funny since we moved in and made sure there was enough refridgerant, wires were good, etc and reset our upstairs Nest. Overall, we thought our AC going out was going to set us back several thousand dollars. With Cameron's expertise, it only cost us a little over $200. And he didn't even collect that day bc he wanted to make sure everything stayed up and running before they billed us. It's been almost a week and everything is great. I forgot how hot it still is outside since I've been in the house the past few days and didn't realize yes it's still summer. read more

GREAT TECHNICIANS! DEPENDABLE & REASONABLE Rates! Really wonderful people to deal with! I've used them both for my heating repairs & a/c maintenance! When you call for service, Alexis will take great care of you!!! read more

My AC went out overnight, I turned off the unit and went to work. My cousin recommended Sun City, so during my lunch I called and was able to schedule for someone to come down once I was home. Carlos got to my home even before me. He help locate the potential problem and had the part with him. It was such a fast fix, I am so thankful. The same part when out 3 years ago and cost me about 3x the amount through a different company. Will definitely reach out to Sun City again when needed and would definitely recommend. read more

Sun City Heating & Cooling is the most ethical heating and cooling company we have ever done business with. They don't charge crazy same day or weekend charges, nor do they try to sell you a brand new unit when all you had was dust on a flame sensor in your attic preventing your heater from coming on (yep, dust ). We wouldn't hesitate to recommend them to anyone! Thank you so much to Cheryl and our tech Michael for making our day!! read more

Man I'm really impressed with Sun City Heating and Cooling. My wife is due in a week and our AC went out yesterday (Sunday). I called their number and the lady who answered the phone was awesome. She gave me a few suggestions on things I could troubleshoot none of which fixed the issue and then she called a technician for some more ideas. She called me back 5 minutes later and what the technician suggested did the trick. I asked if they could have somebody come out anyways to make sure that everything was functioning properly. When I told her earlier was better she told me she would have somebody to my house between 7-8am. Sure enough next morning they were there by 7:15 and took great care of me. Both technicians that came were very friendly, conscientious of my home, professional, and honest. When I was paying for my service I told them about my great experience with the customer service answering on a Sunday evening and how friendly the lady had been. They told me it was the owners wife taking calls from home. I was blown away talk about a family company going the extra mile for the customer. Would suggest this company to anybody. Couldn't have had a better experience. read more

AC went out and I automatically reached out to Sun City. The dispatcher Alexis was so friendly and squeezed us into the schedule, Martin arrived quickly and diagnosed the issue. Michael followed up to make the necessary repairs the next morning. He changed the filters and recharged the unit. Soon, we were cool as a cucumber! Highly recommend Sun City for all your HVAC service! read more

Finally a honest AC Company. I called the Company and spoke to Alexis. One of the best customer rep I came across in a long time. She wanted to know the problem and sent me a technician with in the hour. Mine you it was 115 degrees with no AC. All the other Companies couldn't comply with quick efficient service. The technician arrived and within a timely manner solved the problem. A fee of $89. What a deal. I give this Company ten (10) stars for prompt, courteous, professional service . THE BEST!!! 7/7/2021 Barbara B read more

I have and will continue to use Sun City Heating & Cooling. I always have my air/heat unit serviced 2 times a year. On Saturday, I came home from shopping and realized quickly my air conditioner was not working. I immediately called Sun City. They told me they would send someone out ASAP. Within the hour of me calling, they text me that a technician was on his way. I love that you can track the technicians truck to see how far away they are to arrive with the name and picture of the technician. Michael arrived within the half hour designated by the link. I also appreciate the fact that Michael is a seasoned technician that has serviced my furnace and air conditioner previously. A company I previously used seemed to have a revolving door of techs with many just getting out of school. Great job Michael! Thank you read more

Reliable and very reasonable would recommend them to all my friends Carlos was wet nice

I used Sun City for maintenance on my two home air conditioning systems. Their dispatcher was fantastic and they were able to schedule me for the following day and arrived promptly on time. Cameron and Carlos did a great job. They identified a few small repairs and quoted them, but were not a hard sell at all. They were very aware of the current health concerns and did a total "clean call". I paid a very fair price for maintenance on two systems. I will use Sun City again for any of my HVAC needs and I will be getting a replacement quote for my units soon as well since they are at that age to start to plan for replacement (17 years). read more

Our ac unit stopped blowing cool air. I called them in the morning and a tech was here yesterday b the afternoon. I was happy that before the tech arrived, a text with his name and photo came to me. Nice to know who is knocking on the door. Shortly, he found the problem, quoted the price (reasonable) and changed the condenser. A very nice and professional man. They also had great reviews on Neighbor for their prompt attention and expertise. I would use them again. read more

They were quick and I'm so thankful on an over 100 degree day in Nevada. I forgot her name but she was so sweet when she returned my call. I called at 7pm today (Saturday ) about our AC going out. In less than 2 hours they arrived and our AC is fixed. Everyone was so kind from start to finish. So thankful I found them. They also gave us a Yelp discount. Very happy customer. read more

Every person at Sun Country that I have met is very professional, knowledgable,and has excellent workmanship. All equipment installations, routine inspections, and unscheduled maintenance actions, and post install check up have been excellent. TRANE is a highly rated product for desert setting. read more

They removed an old unit and installed a new up to date unit, they also changed the old thermostat, replaced the old unit, and the crew hand carried the old unit, and carried the new one in as well. Talked to Brian, coolest technician ever, very professional in the way they prep our house, covered our carpeted stairway and loft- while they accessed the attic. Brian answered all the questions I had, which gave me the confidence to know my family was in good hands, it's been a awfully hot week with out air conditioning living in Las Vegas is no joke, even in 90 degrees weather! I will recommend this company to all my friends and family, for their HVAC NEEDS!!!!!! read more

They are responsive, polite and honest, they did no up selling. Being retired from the trade. I was very impressed. They arrived within 30 minutes after being called. Fixed what was wrong within an hour. As a former tech this company is legit. Anything HVAC related is expensive. This company is fair and honest. read more

We have had many other companies look at our AC all stating it was working only to have it not work a week or so later or not working well, I don't often write reviews but I am so glad we found sun city, they actually got to the bottom of the issue and lo and behold our AC actually works now!! Their customer service was amazing and Alexis in the office was so sweet! I would definitely recommend them for honesty and integrity, thank you guys again we can now go into the summer and not be worried about melting away! read more

So it's 4th of July and supposed to be 110 degrees today, so according to Murphy's Law, of course, my AC should stop working, right? Well a quick call to Cheryl at Sun City gets me a quick fix. My one Honeywell Lyric Round Thermostat was DEAD i.e. no lights on at all. My upstairs Lyric was functioning properly. She suggested I switch the "face plates" to identify whether it was the thermostat unit or the power source. I did so, and voila, BOTH Lyrics rebooted and are working perfectly. This company has helped us on 3 separate occasions. They are always come to the rescue quickly, resolve the problem efficiently, and are very friendly and helpful. I whole-heartedly recommend Sun City Heating & Cooling for all your HVAC service and repair needs. THANK YOU Cheryl!!! read more

If your moving from out of state and your looking for a honest reliable company look no more. Sun City Heating come out to my home to fix the heater. My technician name is Cameron and I only use him because I believe he's the best. He is very knowledgeable and will take videos for you to see what's going on and explain in simple terms for you to understand what's going on. Cameron worked on my heating and cooling after another company came into my home and disconnected the starting capacitor for my ac and tried to scam me. Cameron documented and fixed the problem. Cameron just stopped by the other day to fix the heater. Prices are fair, very professional and all documentation is done by email. If you have no knowledge in heating/cooling just know Sun City will not scam you. Just know, if someone offer you free service to come out and "check" your AC unit it's to good to be true. Sun City does charge a small fee of $70.00 to come out but if additional work need to be they will apply it as a credit but don't wait too long you only have 30 days to do so. read more

The best in town very honest I highly recommend this company.I had a problem with my heating system I called a different company before and they told me I needed a new unit because my unit was not fixable I'm talking about $5000 replacement. Thank goodness I found sun City Heating Cooling talked to Ray owner of the company, he came out right away after I talked to him over the phone and explain him the problem, it took him 10 minutes to fix my system by just replacing a part. My system was working again just like new and saved about $4700 what a honest and kind person hard to find people like Ray I'm so grateful, I'm replacing my ac unit and I'm calling sun City Heating Cooling for sure highly recommended read more

Called two other companies some 15 hours ago. Heard back from neither. Called Sun City and received a call within 15 minutes. Said they would be at my home within 4+ hours. Called to say they would be able to arrive sooner and were here in less the 2 hours from the time I originally called. Made a repair within minutes and the A/C was up and running at a very reasonable price. Good service. Pleasant and explained the problem. No upwelling!! Highly recommend. read more

We had an air conditioning system installed 10 years ago by another company, and it had developed a Freon leak. Since the factory warranty purchased from the other company was about to expire, we asked that they come out and fix the unit. They essentially refused to do so, so we contacted Trane and explained the situation. They recommend Sun City, and we had them come out. They diagnosed the problem as the other company not using Trane parts in the installation, and suggested we install a real Trane evaporator coil. We decided to replace the whole unit, and Sun City quoted us a significantly reduced price to do the job. The work was completed promptly and professionally and I would recommend this company as honest and conscientious. read more

Bryan came out today and was fast, efficient and honest. Anything more to say? 108 degree weather and still took time to explain what was happening with air conditioner and took pictures. I could not believe he was so kind and smiling; I sure could not have been! People should all act like Bryan when in business and this would make a much happier world. Thanks, Bryan. Someone taught you how to be a real human. read more

Our casita heating/cooling system needed to be replaced and we got a recommendation from a friend who had used Sun City Heating & Cooling. We are so glad we had Ray come over to help us out. We decided that since our systems were over 15 years old and were both starting to have problems, we'd replace both. Ray was a great help in explaining different sizes and the efficiency of each. We made our decision, and within 2 weeks we had our new systems installed. The crew showed up on time (about eight techs) and got to work. They were VERY respectful of the work areas, covering the floors, wearing booties, etc. The whole crew worked diligently and by late afternoon the job was complete! In order to install the main house system they needed to access the attic and had to remove the moulding around the attic entrance. When the job was done, they even PAINTED and caulked the moulding after putting it back....who does that? They vacuumed the floors after removing the tarps and made sure everything was just as it was when they arrived. This crew was the best and I would not hesitate to recommend Sun City Heating & Cooling. Honest, reliable and very professional. Thank you Ray, Cheryl, Alexis, Brian and the whole crew....you're #1 in our book! read more