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    Sun Pool & Spa Supply

    4.4 (30 reviews)
    Closed 9:30 am - 5:00 pm
    Updated over 3 months ago

    Services - Sun Pool & Spa Supply

    Pool installation

    Pool remodeling

    Pool repair

    Sun Pool & Spa Supply Hot Tub & Pool Photos

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    Reviews With Photos

    Green and fuzzy
    Jack M.

    Joe presented as very knowledgeable and took care of our pool for a year or so. Because the rains were so heavy last year, they ended up letting our pool get away from them. He goes to the pool and spa convention every Spring, right when he should be concentrating his efforts on getting his customers pools ready for swim season. When he came back from the convention, he took another vacation. At that point my pool was a green fuzzy mess. After several visits by the actual pool technician (who is a very nice person), two filer cleans later ($600) he sent me a very nasty text about my pool being a nightmare. He quit during peak pool season. No fore-warning, no hint he was even frustrated. It proved impossible to find another pool company, he left us in a very bad way. The whole situation was unprofessional and to add insult to injury the text he sent to me was mind boggling! He delineated what equipment and what chemicals I would need to purchase to do his job. I hired a professional pool company to take care of our pool and in the end I got a dirty pool and was insulted for his lack of attention.

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    Business owner information

    Photo of Joe L.

    Joe L.

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    12 years ago

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    11 years ago

    Very helpful and nice staff. Joe came right over and gave me a bid. Very helpful. Look forward to working with them.

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    12 years ago

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    Ask the Community - Sun Pool & Spa Supply

    Review Highlights - Sun Pool & Spa Supply

    Hi all I have to give Joe a huge shout out, He donated 30 pool skimmer's to a ranch I volunteer on Rapture's Rescue.

    Mentioned in 19 reviews

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    Swim On Pool Service and Repair - Simply Flat Surface

    Swim On Pool Service and Repair

    (1 review)

    We paid $3328.88 to Swim on Pool Service and Repair for pool repair and to put in a new liner…read more After the liner was removed, Elijah sent Matt pics of the pool. We were told that some things needed to be fixed, and the cost would be $1080.00 which we paid. The pool is not fixed and the liner was installed incorrectly and the liner ripped. Swim on will not refund our money. Matt, the owner, was never here, but several times he sent a couple of guys to adjust the pool liner. Each time the pool liner was adjusted, and we started filling the pool with water, the liner would pull away from the pool wall. When we notified Matt, we were told to stop filling the pool and someone would be there to adjust the liner. This happened several times. The last time someone came to adjust the liner, we started filling the pool and the liner ripped. There is another hole in the liner on the opposite side. The seam of the liner is incorrectly placed to the side instead of centered like. We paid Swim on $688.88 for the liner alone which is ripped and cannot be used! Matt ultimately offered us $1388.88 which we refused.

    From the owner: No In-Ground Pool Service. ONLY Above-Ground Swimming Pool Specialists! Swim On Pool Service and…read moreRepair's only focus is Above-Ground swimming pools. Professional installation with excellent customer service! We have expanded to the West Coast due to high demand and we are proud of our amazing reviews and our professional guarantees! Please schedule a call today to have any questions answered and/or to schedule any service call needed!

    Sol Pacific Pool Plastering - New plaster, coping, tile.

    Sol Pacific Pool Plastering

    (77 reviews)

    I hired Sol Pacific to resurface our older pool with pebble tech. After we interviewed 3 very…read morereputable companies, we chose Sol Pacific. I had worked closely with Kyle. He was very responsive and communicative during the entire process. Our new pool and tub looks great with the mini pebble surface even though it was done over a year ago. The Sol Pacific crew did a great job, I would definitely recommend them.

    After receiving a recommendation for Sol Pacific Pools, we contracted with their company to…read morecompletely rebuild our 34+ year old fiberglass pool. To say we are unhappy with the final results is an understatement and we would warn others to think twice before choosing them for any pool construction. After they came out and measured our pool (incorrectly) we signed a contract and went to their office to pick out our tile, coping and Pebble Sheen. We brought several samples of Travertine coping tiles to our home and realized, due to the coloring of our cement patio and walkways, they did not work. We went back to their office and one of the owners, Kyle Buettgenbach, brought out a coping material that looked perfect with the side tiles we had selected. Because it was a very dark gray, they warned us the coping would get hot in the sun and it would also require a sealer every one to two years. We chose the coping because it achieved the look we wanted and we thought we could deal with an annual or bi-annual sealer being applied. We trusted they were presenting us with good products that would would last for years. During their construction, we discovered our well water was leaving marks on the coping and the tiles were not suitable for bullnosed edges. Kyle came to our house and assured us when the sealer was applied, neither would be an issue. But after the sealer was applied, the problems continued. We were told they had used the wrong sealer and a rep came out to figure out what should have been used. He commented he had never seen their product used on a pool as coping but "thought it would probably work". When the coping was completed, they finished it with the "correct" sealer. They also applied polymeric sand around the coping and spa edges instead of using mastic. When I questioned that it wouldn't last, I was assured they would come back and replace it with another material if there was a problem. When the pool was completed we weren't overly happy with the final result but, with what we thought was the correct sealer, we agreed it was acceptable and made the final payment. About four months later, after receiving 3-4 inches of rain, we found one of the coping tiles chipped, the sealer they applied was completely washed off all of the coping, and the sand compound was washing away from the edges. We took photos of the damages and sent them to Kyle. His response has been that it looked like we or our pool cleaner had dropped something on the tile causing the damage and there was no warranty. He advised us the tile could be repaired but at our cost. He has ignored our requests for him to come to our home to see the overall condition of our pool. Even though he personally presented the coping at their office as an option for our pool, Kyle put the blame on us for selecting a coping that was not a good product without researching it first! He has completely ignored all of our complaints about the coping damages and the finishing materials they used. He has responded by putting the blame on us. We paid Sol Pacific Pools about $37,000 to refinish our pool and, without our ever using it, the pool looks worse than the old one we replaced. Since this started, we have consulted with two pool companies regarding the coping and finishing materials. They independently advised us we have three or four additional tiles that feel like they will probably start peeling away as the first one has. The tiles should never have been marketed as pool coping, and neither man had ever seen a pool finished with polymeric sand instead of mastic. Sol Pacific Pools couldn't be less concerned about the condition of our pool. They are a great company to begin with but when there is a problem with their work or the materials they use, they will treat you like crap. We recommend anyone looking for a reputable pool company to go elsewhere!

    Sun Pool & Spa Supply - hottubandpool - Updated May 2026

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