Clarksville door installed my new opener and adjusted the springs so it opens easily, quieter, and…read moreno I can open it with my phone.

We needed to replace our back door to our home. Thomas Lumber Co. measured the doorway incorrectly…read moreby 3 inches. They said they could cut 3 inches off the top of the door so that it would fit (cosmetically, this was not an option). This resulted in several hours of extra labor and hundreds of dollars to cut into our home to accommodate the bigger door. They didn't offer a discount for this mistake. I cannot recommend this company, both from a customer service aspect and a simple measuring aspect.

We have made several purchases over the years from Thomas Lumber on large projects ( screened…read moreporch, bathroom tile , new deck) . Most recently we'd went in for our tile purchase . They had a great selection and fast shipment ! The salesperson (Lisa) was extremely friendly and helpful . They also have a good selection in carpet . On our previous purchases, the staff was extremely helpful as well. We'd experienced a tornado at our home and had a significant amount of work to be completed repairing our front porch including the flooring, posts/handrails/balusters. We live about 60 miles away but would definitely drive there and would certainly recommend them.

I bought an outdoor dinnette set today! It was priced right. The staff were AWESOME! The cashier…read morethat I spoke with earlier in the day and the two gentlemen that helped load were very nice! Thank you so much! I have always had great service from Habitat for Humanity. I always look for a Habitat Restore when I travel. Thanks again! Tina Carter-Shields.

The prices here are high for a thrift store. I found a ceramic Halloween plate for $1 and got a…read morefree bugs bunny coffee cup. Not my favorite thrift store but I bumped it to three stars because they gave free mugs out.

Just wow. Amazing store and employees. Hadn't been since '98. What a building and lot. Fair price…read moreon farmers fence plank. 4/4 board. 16'. Vary straight

I thought I would give an update in the times of pandemic:…read more During Covid-19, there's a guy sitting outside and a very large sign that says "stay in your car." Obviously I missed the stay in your car sign because I'm blind but the guy informed me from a good distance that the current method of getting stuff is to call the number, pay via credit card, and they will run it out to you. This done, I got the part needed to stop hot water from flooding my basement. I probably got it slightly faster than I would have had I wandered in looking for it.

I had the worst experience I've ever had at the Lowe's at 2100 Lowe's Dr in Clarksville, TN. I've…read morebeen a loyal Lowe's customer for years, but after the way I've been treated the past three days in a row, I'm honestly done. For three straight days, I've had problems trying to purchase lumber from the discount rack. Each time, the lumber was not properly marked, and instead of anyone simply fixing the issue, I was given a hard time by associates. Today was the final straw. I noticed several pieces of lumber on the discount rack that were clearly damaged but not marked down. One piece was literally broken off and about a foot too short. Another was bent so badly it looked like it could be used as a teeter-totter. Clearly not good lumber. When I told the associate, she claimed she "knew which lumber was bad." Yeah, right. I went back up to purchase the lumber and then a different associate gave me a hard time too. They asked me to go take a picture of the 50% off pallet, so I started walking back there, then they called me back. Then I had to wait around for another associate to come verify the lumber was "bad." Then I had to wait again for someone else to come mark it down. This whole thing dragged on way longer than it needed to. When they finally rang me up, the total came to around $100, which seemed high, but at that point I was hot, frustrated, and just wanted to leave. I got to my car, grabbed some water, looked at my receipt, and sure enough -- I was charged full price for almost all of the damaged lumber. They even added lumber on there that I didn't purchase. So back inside I went to customer service. Even customer service seemed confused by what the lumber department had done. They had to fix the entire mess. This wasted about an hour of my time that I will never get back. This is completely unacceptable. Day one, I was hassled. Day two, I was overcharged and had to go to customer service. Day three, I was charged full price for damaged lumber and charged for items I didn't even buy. At this point, it honestly feels like I'm being targeted or messed with for some reason. I don't know what's going on with this store, but the service has gone downhill badly. Nobody asks if you need help anymore. Nobody smiles or greets you. Nobody offers to help load anything. Nobody offers to push your cart out or take it back in. That used to be the kind of service I expected from Lowe's. What happened to this store? What happened to Lowe's? I've had enough. This location has lost my business.

Had 4 tiles so far crack in our kitchen 12 months two weeks after installation. Unfortunately they…read moreonly have a 1 year warranty on work. That's a lot to spend on a floor that starts cracking in a year, and all we do is walk on it... it's not like we have elephants doing jumping jacks in here...

They never have enough guys at the counter and you always have to stand around and wait. Then they…read moreoften don't have what you need.

After a not so great contractor experience this group of folks came to our rescue and took control…read moreof the situation regardless of the fact that they were not at fault. I am grateful to them for stepping up and will recommend them over any other source moving forward. Getting ready to start another project and they are guaranteed our business. Thank you Bailey for finally taking the initiative to close this chapter, I appreciate you!!

I bought trees from here and 4 out of 5 of them died. I was told to dig them up and bring them in…read morefor an exchange or store credit. When I got here, they could not exchange because they had no more and refused to give me a store credit.

Kristen in the Clarksville Tennessee Home Depot was extremely courteous and friendly at checkout…read more And very always has a welcoming smile.And she is very courteous. This is our favorite home depot.Thank you, kristen for making this an enjoyable shopping trip.As always.

Purchased all new kitchen appliances and range didn't work from day 1. Manager said call the…read moredelivery company. Lowe's refused to help us. At this point I just want to load it up return it to store and drop it in their front door with a note about the crappy customer service. And crappy appliance. Will NEVER shop this store for anything ever again! They DO NOT stand behind their products. Nor take care of customers. Would do zero stars if possible!

I made an order for delivery, paid the $79 delivery charge. The last message I got was at 221…read moreyesterday afternoon stating they would give me a delivery window later that evening. The update never came. The original delivery time was supposed to be 8am to 12pm. It's 1216, the recording now says the order is not ready but scheduled from 9-1. I've called 5 times, the line keeps disconnected, I can't reach anyone to assist me...no one can give me an update. I am so dissatisfied with this non communication. This is unreal to me! I didn't pay $79 to sit here questioning if I'll even get my order today. I will NEVER use Lowe's again! Home Depot is going to be my go to from now on. I only chose you all because you had the color stone I wanted, next time, I'll go with a different color! It's not like you have better prices.