We took our Doberman to Julie R. For grooming today and Julie did a wonderful job! Our dog was…read morevery relaxed with her. She came back clean and shiny, with a nice citrus scent. Julie even knew which shampoo would work best with a Doberman's coat. It was our first visit here and we will definitely come back again. Great service and friendly employees.

I love this place because this is where I bought my precious cats, but lately whenever I visit the…read morefish section I usually see crickets jumping around, and they must've escaped their crates. I also see fish getting eaten by other fish, which isn't very pleasant.

Pretty sizeable PetSmart but I feel like the focus is more on cats and dogs than anything (but…read morethat's the case with many of these big box/franchise pet stores). It's located in the same plaza as Fukuya Life, Target, Old Navy, and Ross. Lots of parking but it can get quite busy with people walking about. They have mobile order through the PetSmart app for pick up later and you can stack points too with your purchases or unlock deals, as with every location. It's a clean location which is nice. The adoptable looked clean and comfortable and were active. Everything was organized and clean. The mice, hamsters, and guinea pig had clear eyes and were lively. Not a fan of the chameleon glass surfing and grasping at nothing, but I'm just not a fan of chameleons being sold to non advance reptile keepers either. I think I was just disappointed in the lack of goods for reptiles here, more so in comparison to other PetSmart locations. Only had crickets and no other feeder options, at least when I went.

at this moment my thought of this place is one word "horrible"...i been going there for almost…read morethree years only the first two years the service and bath and cut was good. just recently horrible things happening. i like to take my dog to bath every 2-3 weeks so the 2nd week of her still clean but i can totally feel the difference when i go pick up her after bath. they just literally mop her and brush her and pretend they did the bath which they DID NOT i can touch and feel and smell the if they DID! i'm not dumb......three months ago they also cut her nail bleed!!! soo disappointed and no sorry no nothing. and i felt this time totally got rip off my money like my money fall from the sky i don't work for free! so do you guys ok! horrible!!!! when i walk in to pick up my dog she literally pretend she didn't see me and i even ask nicely how can i pay for this and a big IGNORE/ NEGLECT on my FACE! Wow! i had to go talk to the cashier and have someone to help me. sigh!!!! i felt so stupid for tipping her too. after a week i can Guarantee They did not wash my dog at all! i can totally felt the difference!! im done with this place!

We've been coming to this PetsMart for years for all the various pets my kids have had. There's…read moresomething for everything! From crickets for frog food to new shells for hermit crabs, they've got you covered! We even had our rescue pup go thru obedience school here. He was a wild one, but I'm relieved to say that he actually graduated (barely). They occasionally have different rescue groups come in for same day pet adoptions, too.

If I could give 0 stars, I would. Manny groomed my 5 month…read moreold cockapoo and absolutely butchered him. Between his eyes is uneven and awful and below his chin is terrible!! Store lead was no help. This is so disappointing. I have no words. Petsmart do better.

Quick curbside pick up! Staff is very friendly…read more I also love their points/rewards system. I always get to save and there are also good deals throughout the year. I got some $2 cat toys recently and my cats love them!

Hello to all readers who take a moment of time to search for the right grooming salon place for…read moreyour baby. Believe me, I know exactly how you feel and how much you love your baby. Well, this is it, you have found the right place and location for your child. All staff members are friendly, professional, and seek out the best possible connection between your baby and them. Eunice, 14 + years at the grooming salon department, Sarafina is a wonderful Yorkshire Terrier who I adore her because she's my baby. Eunice has been doing an outstanding service with her. Everyone loves Starbucks coffee, in case you want to show some appreciation of gratitude when you see your baby coming out looking and feeling a Royalty.

My daughters were eager to get a new pet and decided on a bearded dragon. Since we didn't know much…read moreabout this species, I took them to PetSmart to check if they had any available for sale. Luckily, they had just received a few young dragons, and they were on sale as well. We were greeted by a very friendly sales representative (I wish I could remember his name) who not only showed us the reptiles but was also very knowledgeable about the species. It didn't take long for my daughters to be convinced that this was the right pet for us, and soon we were on our way home with our new companion. Overall, the experience was easy and enjoyable. Thank you, PetSmart, for helping us welcome a new member to our family!

I went there (Eastland) looking to buy prescription diet for my very sick dog at home who has been…read moresick for over a week. My vet told me to go directly to pet smart and buy her food ASAP because she needed it tonight . I walked in and asked the cashier to clarify the procedure to purchase prescription food. She told me to walk back to ban-field and they have to write me a prescription card and then I could purchase the food. I walked back there and of course there were no employees at the counter. I waited patiently approximately 20 minutes with not one employee coming to help or tell me they would be with when available. I walked back to the cashier and asked if they were open because I could hear several females laughing but nobody came out to help me. I asked if she could tell them they had a customer waiting. She said she could not communicate with them but said she would send someone to knock on their door and let them know I was there. She also informed me that they could see me standing there with their cameras . I waited another 10 minutes and nothing and no employee came to knock on the door as promised . I then decided to call ban-field directly because I could still hear them all laughing and carrying on about their personal problems . A female answered the phone and I asked her if she could send someone to help me at the counter. She answered very rudely that she was busy. What happened to having compassion for customers and sick pets. You ladies should be ashamed of yourselves. All I wanted was some direction on how to purchase the food for my sick baby at home. I then drove to the Glendora pets mart. A female Michelle from Ban-field put me on hold for 12 minutes then hung up on me. I called back and she said to ask the pet smart employee not her. I walked in and thankfully I was met by a kind employee at the front named Tiffany. Thank you so much for your help and compassion. She helped me and escorted me to where the food was at and filled out a prescription card for me. She said ban-field will only fill out cards if they prescribe it. She checked all the stores who had what I needed in stock and went way out of her way to help me with my situation. I told her what a happened to me and she apologized for their behavior. Yes Eastland had what I needed but I will never go back and probably buy it from chewy or anybody else. Thank you Tiffany,

We adopted our two dogs as puppies in front of Petsmart on a Saturday and we were in training the…read morenext day. One of our dogs won an award for best behavior. They are now fourteen years old and our training still makes them a pleasure to have in our home.

Petsmart...where pets shop smart. They will have some deals and clearance items, and if you have an…read moreaccount, you'll earn rewards points. They have one of the best cleaning sprays that is safe to use around pets, eliminates odors, and leaves a great light smell. They also have a vet on location, grooming available, and a pet hotel for daycare and overnight boarding. It's basically a one spot for you and your pets.

We have had such an awesome experience with our boy Archie and his puppy training with Debbie…read more Her knowledge and 20 plus years of experience really shows. She explains everything , walks you through every exercise throughly. Plus gives explicit instructions on your homework. Thank you Debbie for helping with our puppy Archie achieve such incredible results. We just started our second six week program.

My family and I really like this store and their pet hotel…read more The store is always well organized and well stocked, prices are very affordable in addition to the many weekly sales they offer, the employees are always friendly and professional and the pet hotel is AWESOME!! For overnight guests and/or doggy day care, this is THE place. Overall, we are very satisfied w/this store and their great service.

The grooming place was priced well. Took my border collie in and he came out clean and trimmed…read more Would recommend for the price and service. One thing I would recommend is if they had an air freshener in the lobby.

It was my first time dealing with the grooming department and I was not happy with their customer…read moreservice. I walked into the grooming center and these two women looked at each other and then looked at me like what I was doing there... No greeting or anything. All they said was what's the pets name rudely as if I was a walk in and did not make an appointment which I did. We were 15 minutes early and she said we can wait until our appointment time. I had explained to her that I needed to goto work and if I could leave my dog. She abruptly said no, I'd need to wait because she was behind. I just left because I'm not dealing with a groomer who can't give me decent respect. What makes me think they will treat my dog in the same manner when I'm not there. Absolutely not. Luckily I needed to goto work or else I would have talked to a manger. Go somewhere else.