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    PetSmart

    2.8 (159 reviews)
    Open 9:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Bath and groom only

    Microchipping

    Pet physical or wellness exam

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    dog
    Sam O.

    Had the absolute pleasure of getting my babygirl Duck taken care of by the amazing salon team at this location ! Shoutout to Adam specifically! Super professional and nice guy who did an amazing job taking care of Duck! Hold on to this guy petsmart !!!! We will definitely only be coming here from now on when it's bath time for the dogs.

    Chengyuan H.

    After having unsatisfying grooming experiences at another PetSmart location, we returned to this one. The staff members were very nice to me and my pup--you could tell from every detail. I'd like to give thanks especially to Kelcie and Lizbet, who took great care to successfully bath my pup and grind his nails without traumatizing him. Your love and care will not go unnoticed.

    Bought this for Halloween lol
    Victoria S.

    Very nice store, great kind caring staff, very clean and organized , and super kind loving animals mom and dads , training facility was amazing , as a mom dog abc someone who had a sweet male cat for 8 years I have to say Petsmart rocks. Yesssssss always we have great conversation with people in this store, nice vibe good caring souls and precious fur babies waiting for adoption, my dog is blind in both eyes so I spoil her a lot with toys and dresses and goodies and treats each week we buy for FAUNOOS my princess daughter dog, God bless all the animals in this world Amen, we bought two fish from this store that I still have, very nice store

    Terrified of going back into the same building as the pet hotel. Began trembling and would not come out of the car.
    Shirley T.

    I am truly devastated by what became of my dog after we boarded her here last weekend. We thought we were going to get quality service because we love our veterinarian at Banfield in the same Petsmart that this pet hotel is at. My dog came home completely lethargic and continue to be lethargic for another day. After visiting the vet, she was diagnosed with kennel cough and an ear infection. On top of that, she is now afraid to come inside using her doggy door. I don't know what happened in those few days but now my dog is sick and is a nervous wreck. Because they are in the same building as our vet, my dog would not get out of the car and began trembling before her paws even hit the pavement. I do not recommend boarding your pets here. This was a horrible first experience and will no longer be using petsmart pet hotels as a service.

    Thank You PetsHotel
    Christine G.

    I'm giving this a review a five star as it was my first experience using PetsHotel with this PetSmart location in Yorba Linda. I was recommended by my sister in law as she too also uses PetsHotel with this location. I've read bad reviews and have been recommended by others NOT to use them but at short notice and after researching other boarding companies I felt I was more comfortable using PetsHotel for my pups needs. The person who scheduled the stay was polite and very informative of prices and options for the board. She offered any extra treats for the stay so my pup would stay comfortable. She explained how my pup would get 1 on 1 play since he is not neutered and is not eligible for group play, which was fine with me because you never know how other dogs can be or mine for that matter. The day before drop off I was able to sign any papers and provide a list of his vax to make sure we would have a smooth transition at drop off. The person at the counter was friendly and handled my dog with care. It went as smooth as expected. My pup stayed a total of 4 nights. Pick up was a breeze. I loved the "pawgress" report they provide. My pup came home happy and actually smelled better than when I dropped him off. I didn't add any grooming services but maybe they wiped him down for some reason. My pup actually came home really mellow and relaxed. My previous boarding facility I used would give my dog back stinky from play and hyped up. He would pant like crazy as if he ran a marathon. He would have group play and there and would non stop play all day with no breaks. I was very surprised how relaxed and calm my dog was after using PetsHotel at PetSmart. I felt as if he had been pampered at a spa for the last 4 days. Needless to say excellent service from scheduling, pick up and drop off and the overall care my dog received. Thank you for the best first experience and we will be back for our next board.

    Annie A.

    I hardly go to this location but stopped by yesterday, and I was looking for pill pocket chicken flavor, and there was only large size was available on the shelve, but the person I think her name was Vanessa went back and looked for me and mentioned this item is on the sale if you buy two-package. I liked her effort and knowledge about the products. Going back and look for the products and make sure the customer doesn't leave with the disappointed was a great feature. I highly recommend this location and looking forward to going back and see these happy faces again. Thank you all

    Major Graduating puppy class :)

    This review is for Diego. I started taking my puppy here 12 weeks ago starting with the puppy class. I wanted to get into a certain class that started the soonest according to their calendar unfortunately I was unable to book online due to being full. I called the store and spoke to Diego he was very accommodating and was able to open up a spot for me. I will say many many many years ago I took my bulldog for puppy class and was expecting little training and more socializing with the other puppies , however the training program has completely changed since then and you are definitely getting your money's worth with training. My pup has learned to walk on a leash properly, to ignore other dogs that are barking , sit, stay while I'm out of his eye sight , come when called when there are distractions around (food treats and toys) as well being able to walk with him into stores without him going crazy and trying to pull me, this is just to name a few. All I can say is wow his training and techniques are on point! Diego is really patient in training something I had to learn and takes the time to watch each pup and their owner practice the Techniques he is teaching that day. I could not be more pleased with the training class. We have completed puppy and intermediate level and now entering advanced all this has been learned in just 12 weeks! I can't wait to see what my puppy learns in the next 6 weeks for his advanced class! Thank you Diego!

    The outcome of the salon

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    2 years ago

    Awesome place and our dogs love to spend time here. The employees all care much for the animals.

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    3 years ago

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    3 years ago

    Going to this grooming department is a crap shoot. This last time, they did everything we asked them NOT TO DO. Very disappointing

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    7 years ago

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    Page 1 of 4

    Ask the Community - PetSmart

    How can I find out when there is going to be a dog adoption event at this location? Maybe they aren't being held now because of Covid but if they are I'd like to know in advance so I could come.

    View All 2 Questions

    Review Highlights - PetSmart

    When we dropped off our dog, Ysenia was very helpful in asking details about the cut we wanted.

    Mentioned in 2 reviews

    Read more highlights

    Dog Den

    Dog Den

    (182 reviews)

    This daycare really impressed me with how professional and well-managed it is. They have both…read moreindoor and outdoor play areas for the dogs, and both spaces are quite large, so it doesn't feel crowded at all. The facility itself is very well equipped, with more than 100 rooms. They also have separate isolation rooms in case a dog gets sick, which helps prevent illnesses from spreading to other dogs. I thought that was a huge plus. All new dogs are required to provide vaccination records, and they also do about a 20-minute temperament assessment before joining. Based on each dog's personality, they arrange suitable playgroups instead of just mixing all the dogs together. The staff are also very professional and attentive. They keep daily records of each dog's eating habits and bathroom activity, which really gives owners extra peace of mind. Overall, it feels like a very responsible and well-organized place for dogs.

    The moment I walked in, I immediately had a really good feeling about this place!…read more You can truly tell how much care and thought has gone into everything -- from the clean and spacious environment to all the little details. There's plenty of room for the dogs to run around and play comfortably. What made me feel the most reassured is that they don't just "keep" the dogs there -- they actually spend time playing with them, observing their behavior, and caring about their emotions. If your dog wants to socialize and play with other dogs, they do require proof of vaccinations including Rabies, Bordetella, and DHPP. They also do a simple temperament test (around 20 minutes), which honestly made me feel they're super responsible and genuinely care about the safety and well-being of every dog. As pet owners, the hardest part about traveling isn't the distance -- it's worrying whether our fur babies are truly being cared for. At Dogden, you really get a sense of peace of mind. They understand dogs so well. It's not just boarding -- they treat every dog like a little kid and care for them with so much love and attention. When the dogs are happy, the owners can finally relax too Now I can travel without constantly worrying about my little baby at home

    EveryDog

    EveryDog

    (173 reviews)

    We had such a great experience with Dave! We elected to do in-home training sessions for our…read more(roughly) 1.5 year old pup, Knox. Dave was super patient and informative and gave us great tips for helping with Knox's energy and excitability. Not only that, he did a great job navigating our other dog, Maddox who was along for the ride and sometimes really interested in Dave's treats! Dave helped us with methods on how to help handle Knox's excitement when new people come into the house and to keep him calm when he sees dogs on walks and some things in-between, providing step-by-step instructions for ways we can work with him to get him to those calm places. We really liked his approach and the kindness he showed our dogs. So many places we looked at used electric collars and it was not something we wanted to do, so we were really happy when we found Dave!

    Dave came to train our pup, Hanky who had serious issues with anxiety, aggression, and resource…read moreguarding. Dave was compassionate, informative, and incredibly helpful. He took time to get to know our family and tailor Hank's training to his personality and needs. He is incredibly knowledgeable and we have seen a huge improvement in our dog's behavior. Hanky is happier and now we know how to support him in order to avoid aggression. We also started taking both of our dogs to EveryDog Daycamp and it has been amazing to have a safe place where our dogs can play with other pups without me worrying something might happen to them. I can't recommend Dave and EveryDog enough!

    Tails A Wag Inn - Sweet Miss Maizy

    Tails A Wag Inn

    (10 reviews)

    I would not recommend this place to my worst enemy!!! The…read moreowner threatened to drug my dog with Trazadone if I didn't pick him up before his scheduled pick up date. I had to cancel my plans to make sure my dog was safe and away from this establishment. She said he cried too much and disturbed her sleep. She said she had to take sleeping medication the one night he spent there because he cried and disturbed her sleep. She is very unprofessional and this is not a safe place for your pet. Be careful. I do not recommend this place.

    Business owner Nora ended the contract early despite having collected a $500 deposit from us. Our…read moretwo dogs only stayed at her place for four nights, so the total charge should have been $75 x 4 = $300. However, she charged us $400, claiming that our dogs have long hair, drool, and even accused them of being aggressive from thin air. That additional $100 was the extra "penalty" charge. We travel frequently for work every year, and our dogs are very well-socialized. They have boarded at many professional facilities without a single issue. Despite our repeated attempts to communicate and request a refund, Nora responded with a very disrespectful attitude and refused to return the overcharge. Dog owners, please be aware: this boarding service has no official certifications or professional credentials. It is simply a small, home-based operation. Also worth noting -- the business owner is a rude senior woman who may struggle to handle larger, or small size but more active dogs. There is a real risk she could be knocked over, tripped or injured if the dog is too strong or too quick for her to manage safely. If you're looking for reliable, qualified care for your pets -- and want to avoid the potential liability risks involved with a caregiver -- this is not the place to go. * Update( with image) : Nora is trying to play the victim, yet she threatened to report my puppies to animal control via text message. Dog owners, be warned--if you ever have a disagreement with this business, your beloved pets could be used as leverage. My dogs may be big, but they're gentle giants. After realizing Nora's lack of professionalism, we had a trusted friend drive them to a reputable, accredited boarding facility. There were no issues at all--our pups were safe, happy, and the staff treated them like family. As I mentioned earlier, be cautious--dealing with this business could unexpectedly shift liability onto you as the pet owner.

    Smart Parke - Luxury suites

    Smart Parke

    (41 reviews)

    Smarte Parke has been such an amazing experience so far. I have taken my 8 year old Great Pyrenees…read moretwice to the one in Brea and once to the one in Corona. Nova isn't a huge player, but she loves to observe and get attention from the humans. I love watching her on the webcam hang out with dogs that are her same temperament. She was having really bad separation anxiety when I went to work ever since her older sister passed. Taking her to Smarte Parke while I am at work has helped so much with both of our peace of mind. We drive up and she is so excited to go see all her doggo friends (and human ones too!) Thank you for being so caring to all the dogs! Also side note thank you for keeping the day care area so clean and being so attentive! You guys are great!

    I've been bringing my dog here for daycare and boarding, and overall I've had a really positive…read moreexperience. To be transparent, my very first visit had a few hiccups. I was thankful that they accepted my county vaccination paperwork and that I was able to board my dog privately until she was spayed (which I did complete). There were some initial issues related to camera access and paperwork that were a bit frustrating at the time. The camera issue itself ultimately appeared to be more of a technical problem, but the initial communication at the front desk left me feeling like my concerns weren't fully heard. Looking back, it seems like something that could have been easily clarified with better communication. That said, coming from a customer service background, I believe it's important to give businesses the opportunity to address concerns before forming a final opinion. What really stood out to me was how the management team handled everything. They reached out, listened, and took my concerns seriously. They made the effort to explain, correct, and improve the experience, and followed up in a way that felt genuine and accountable. The issue was addressed quickly, and I truly believe they used the feedback as an opportunity to improve, which I really respect. Since then, I've continued bringing my dog here regularly - including overnight stays - and the difference has been clear. The staff is attentive, kind, and very in tune with the dogs. They recognize her, look forward to seeing her, and consistently keep me informed about how she's doing, including any concerns. She is treated with patience and care. They've also gone above and beyond in ways that meant a lot to me. They honored a daycare promotion I had missed when I first enrolled, and during a recent visit when my dog had been sprayed by a skunk, the team was incredibly attentive and helped clean her thoroughly and thoughtfully. That level of care made a stressful situation so much easier. The facility itself is clean and well-maintained, and the team members who work directly with the dogs genuinely seem to enjoy what they do. I have no doubt that they have the dogs' best interests in mind, even knowing how challenging it can be to manage so many different personalities. No place is perfect, and dogs can be unpredictable, but what matters most to me is how a business responds when something doesn't go as planned. In this case, they made it right, and that's why they've become my go-to for daycare and boarding. I'm very thankful to have found them, and my dog clearly feels comfortable there, which says everything.

    Majesty Pet Hotels

    Majesty Pet Hotels

    (18 reviews)

    I was really nervous having to board my dogs for the first time. When I first called them, one of…read morethe owners (owned by a really adorable husband and wife) answered the phone. I came to find out it was the wife and she took the time to answer all my questions and concerns. I requested to book a tour and asked if my dogs could come. The tour: The tour went great! They took the time to make sure not to approach my dogs too hastily and towards the end, my husband and I felt comfortable leaving our dogs with them! We ended up booking and saw they had an amazing deal if we paid for a yearly membership, which helped give a discount to book the play room to have our 2 dogs stay in, along with a free walk for both of them (they typically potty outside and know not to potty inside). We booked the boarding for about 4 days and found out they partnered with a groomer! My dogs got the grooming and they LOVED It there. They really got comfortable playing with the other dogs and loved the owners. 10 out of 5 stars if I could!!! Our dogs were happy, smelled fantastic (thanks groomers!), and weren't even that excited to see us when we came to pick them up (which I was a bit sad, but extremely happy because that meant they really enjoyed their stay!). Thank you Majesty Pet Hotels! If I ever go on vacation again, I know my dogs are well taken care of!!!

    Amazing pet hotel! I was worried since this was my first time going to one, but the text messages…read morealong with 12 images for a 2 day stay as a report card help put a lot ease on my mind. They sent him pictures when he was on the walk, pictures of them taking care of him!!

    PetSmart - petstore - Updated June 2026

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