The best pair of glasses and most comfortable. I had a problem seeing out of my glasses and the…read moredoctor here was able to adjust my prescription that another place gave me wrong. I highly recommend this place for eye exams and glasses.

Upon going to the sister store in Downtown Freehold, I was told the original store in Colts Neck…read morehad an even extensive array of frames to choose from. After visiting, I can truly say, both these stores have a wide variety of glasses to suit everyone's personal style. I found several I fell in love with. After trying them all on, thanks to the patience of the sales associates, I made my selection. Payment is quite easy. They honor Apple Pay, Venmo, and credit card. Note: They do have an optometrist should you need one for an examination but I didn't use them so I cannot speak about that service.

I have purchased glasses here a few times. Recently I went for a repair of said glasses. Most of my…read moretrips into the store I note optical department short staffed. This trip was no different while I waited for the rep to finish up with a customer. After about 15 minutes waiting without being acknowledged I decided to leave & return later as I had other errands in the area. That being said, when I returned the gentlemen was free and was more than happy to make the repair needs, free of charge. The optical department appears to be an add on and not really part of BJs. You can get an eye exam but you would benefit with an appointment. They do have a decent selection of glasses.

Outstanding customer service experience. We dealt with Liz, who was very helpful and solved our…read moreissue promptly and professionally. I would highly recommend Costco optical for a great customer service experience.

This optical department is garbage. I've been exclusively buying glasses from a different company…read morefor 12 years. I decided to stray over the summer because Costco was offering a great deal. The staff was rude and made fun of me for having a high prescription and said I probably wouldn't look good in frames because of it. I left this Costco in tears and mentioned my experience to management. They were treating me as if I wasn't a person. While both the store manager and optical manager apologized, I won't consider them for glasses. It's a shame because I love this location's store. They don't allow returns on glasses either which is important to note for anyone considering.

Check in was seamless. The party who was supposed to be seen didn't show so they were kind enough…read moreto see us (yes we arrived pretty early). Erin the tech had a bubbly personality and was very patient with my mom who has some speech limitations. She was thorough and explained everything. Dr. Michael Melzer the optician was efficient with 40yrs experience under his belt. My mom was given informative diagnoses and recommendations of ophthalmologists to follow up with. The store is always clean and inviting with an array of frame shapes and colors to choose from and the entire staff is stellar.

Been to this location several times for myself and family members and always happy with the…read moreprofessional and knowledgeable service. A couple poor reviews below definitely suss. Prices can't be beat and our glasses have always been great quality!

I got the best customer service care at lenscrafters inside Staten Island mall macys by Nichele…read moreFelton. She adjusted my glasses to perfectly fit and was very patient and caring

Great customer service, the eye doctor was very thorough, the glasses selection was vast and had…read moreseveral affordable options. I felt taken care of and was especially grateful that I didn't have to pay over $600 for glasses this time around. Highly recommend.

Helped me pick out frames that fit my face, look good, and lenses with appropriate tint at a great…read moreprice.

I went for a checkup today so that I could get new contacts. The entire length of the store was…read moreroped off and they only let you in after asking some health related questions, taking your temperature, and giving you some hand sanitizer. I also saw them wiping down the equipment before I used them. All the individuals there were extremely friendly and I was done very quickly. I've also been here several times in the past, and the staff has always been great.

This is my first time visiting Sterling optical since my insurance is changed this year. I am not…read morehappy with the staff, service and place in general. the staff is the worst from all. The lady who takea orders is super unhelpful about booking appointments and other general questions. So loud that others can even hear my prescription details. The dr's office is so messy that it's hard to breath..I am not going there ever again. Huge mistake!!!..Hope this review help someone in need of better eye dr. Dont go to this location and keep looking for review.

I really should have read the reviews before booking an eye exam at this place. I went to another…read moreeye glass place before this and it was a nightmare so I decided to try this place due to my insurance. Yes they have plenty of glasses to choose from. I was not willing to pay a lot for frames etc. The lady had a calculator and started typing up numbers so I asked if she could show this to me on the computer, well she printed it out. When I asked if I could have that so I could think about the glasses she said it belonged to them. Very shady business. I took my prescription and said I will think about it which she then rolled her eyes. These are not nice people at all and will make up whatever price comes to mind. Yes I had 100 dollars off frames, but off of $199 frames plus everything else amounted to $500-600. Nope will not be coming back again. Waste of time.

I bought a pair of glasses from there a few months ago. Howie, the overworked employee truly does…read morego above and beyond the call of duty there. I hope SEARS takes that into consideration. Howie is knowledgeable, and most recently they broke. He promptly ordered them, and when they were back ordered and called me to give me an estimated time of arrival. They finally came, and now I'm back to normal. I highly recommend SEARS optical just because of Howie's dedication. Now the prices were very reasonable, and better than COSTCO.

I bought a pair of glasses from Sears Optical. Staten Island Mall. Dr. Vu was wonderful. She took…read moreher time and checked my eyes thoroughly. My last pair were at least 8 years old. Picking up my new glasses was a wonderful experience! I could see perfectly thru my new progressive lenses. Everything was so bright and clear. I am so happy. I can recommend Dr Vu. I will be purchasing a pair of sun glasses from sears optical. Very soon. Thank you Dr. Vu.