Sitting here at 11:30 waiting for the store to open at 11! Calling and calling with NO ANSWER!…read more Ridiculous they cannot open on time

Just use the website , this place is quick to help you pick something , Then it's long shipping…read moretimes changed arrival dates. Made a mistake going here.

The Oakley Vault- This is a wonderful location and a great…read morestop to check out everything Oakley. I have been a huge fan of this brand for many many years, and more to come and have always stood behind their products but like most companies they have their upsides and their downsides. Here is my opinion on both of them and more about what i think of this store and the brand. From the first time i walked in i was in awe, i was greeted by a nice guy and well i was then stared at by another employee who didnt say anything just looked at me, kinda awkward but overall it did not phase me. But when walking around and looking at things the store is laid out well, the clearances items are located in the back, yes they do have some great deals. do not let the front prices scare you from a great thing. When i was browsing around i noticed some goods and some bads, some of those now when it came to the sunglasses i was looking at they were on clearance and well they were being handled by some kids whom were stretching the frames and well if they were being bought by me, i wouldve not bought them. Why because if there is kids not being watched from their parents and well they might have broken or weaken the products. I ended up just turning around and walking away, from the area and checked out the other items. I ended up just not buying anything only cause the employees were just chit chatting around an not paying attention about items being tampered with. I just hope that whom ever is in charge can make some changes mostly for the good, but if not well i am not sure how much longer i might be shopping here. I love the brand but the store needs some much improvements and the employees need to be doing something other then just worrying about their own conversations and be more engaged about whats happening around the store.

The store was great. Wanted to look at the merchandise, but I was afraid I'd buy something. I got a…read morepair of glasses prescription. They were really helpful team there Christian in particular it was very nice and responsive over the phone and I made my life easier definitely recommend these guys.

4/16/26- After…read moregetting a very reasonable pair of glasses in Japan.. and within an hour... I knew I had to try Eyemart.. Had our exams next door- Dr.Long- very nice and professional- Loved the free extra pair of glasses! Went with my go to Ray Ban sunglasses (for fishing).. and all around outside .. Staff was very helpful and customer focused.. Prices are a lot less than going with a regular optometrist..

I stopped by to find a few pairs of inexpensive sunglass frames to go with my expensive progressive…read morelenses prescription. The place was buzzing with customers but they were short staffed. My wait to be seen was maybe 20 minutes, but that gave me time to browse. I was treated professionally by the staff member and she was thorough as well. I was sent a text about 2 weeks later that my glasses were ready. This time the store was fully staffed. My glasses were adjusted a bit and I was on my way.

Tahoe Timbers made it right. I wrote them again; apparently my first message had gone into spam…read more They sent me a replacement pair of the defective sunglasses as well as another pair, a flatter style less susceptible to the delamination or whatever my first curved pair suffered from. Good small business customer service.

I've now owned three pair of Tahoe Timber sunglasses…read more Yep. See the first was a pair of Kings. Bought em at a local boutique that used to be right next to this very location! I saw them on their social media, looked up the company and was immediately hooked. These glasses are so light. Materials are incredibly high quality. The lenses are polarized as a standard. Locally made. They really are just that great. Sadly I lost those Kings amongst other Kings somewhere within the gates of Machu Pichu, and I mourned their loss for quite some time. Then I was gifted a beautiful new pair of Martis frames, sadly to lose them in a friendly hug. Tahoe Timber was super cool about it and did a frame swap for a nominal fee and I'm back to rocking em! I'm so stoked they opened this retail shop so now we can see all their new stuff! And you can still order online for friends all over the US!

My husband has Oakley's that are ancient and a hot mess. He didn't want to try finding new glasses,…read morehe was sure his style wasn't available any more. He loves this style when he fishes on the river. Marcie looked at his glasses and went right to the same style!!! Quick and easy. Thank you Marcie !

Excellent service! Everyone is friendly and nice! They helped me find the perfect sunglasses to…read moretake home! I have one of those faces that I feel like doesn't go with any sunglasses but they helped me find some! Thank you sunglass hut!

Never a complaint. Products with discounts on last year's styles and "irregularities" that still…read morelook amazing. Extremely excellent value with products. Staff always available and helpful. It's Patagonia so never a complaint from a consumer

I don't usually write an update so soon, but after today's (3/12/26) amazing event, I just had to!!…read moreI am sure you can tell from my excess photos, we shop here too often... We are very loyal customers. Quality/Quantity - Here for the Wax and Watch event DIG. My first time and what an amazing event. Fundraising for so many nonprofits, see pictures. Also sponsored by Fifty Fifty Brewing Co; I had a few too many beers, too good of a time. I also found out about Fifty's Grand opening at RPM, which we also supported and attended the next day, see other Yelp Review. Non alcoholic drinks were also available. Too lazy to have brought our equipment for the wax. Plus Mt Rose gives us each 4 free waxes that I rarely use up. Raffle - We did NOT win. Atmosphere - Clean and organized location. Love the NV art on the side of the building/in the parking lot. Cool! See pictures. Open 7 days a week from 10am to 7pm and on Sundays from 10am to 6pm. Small parking lot, but because we came in off peak (weird) hours, it is rarely an issue for us. And today we got lucky as the lot was full but a car gave us his space. Service - The team is so welcoming and friendly. This is the #1 reason we are loyal customers. Events available - See website. Again, my first but NOT last time that I will attend an event. We will probably come back Sunday for the Mt Rose Passholder Spring Sale. Price - Expensive, but worth the quality, service, and culture. Owner Comment - Congrats on your success since 1973. And thank you for also giving 1% to not-for-profit workers "to defend the earth." And having programs that raise awareness of environmental and social issues. My favorite program is Worn Wear. You can either sell Patagonia your used clothes or trade them in so they can fix it. I believe that reusing is better than recycling. Furthermore, they give you credit ranging from $15 to $150.

Sunglasses are arrived in an empty box from online order. And then 3 weeks inspection. We dont know…read morethey will refund it or not. Ridiculously waste my time and money - minus - minus - minus stars!!!

I bought a beautiful pair of Burberry sunglasses at the Sunglass Hut in Meadowood mall. While they…read morewere stylish and I adored them, they were too heavy to wear. I lack a nose bridge and so sunglasses tend to rest on my cheeks. I decided that I spent too much to have a pair of sunglasses that I couldn't wear and stopped by the location at the Summit Mall on my way home from work. I went on a Wednesday afternoon and met Carson, the salesman on duty. Carson was not only helpful, but also called his boss to see what sunglasses fit her face, as she is Korean as well. I was there for over an hour and literally tried on every pair of sunglasses there. Once we found a pair that was cute and actually comfortable, there were a few tweaks that needed to be done. Since this pair was a wire frame avaitor style, by Tory Burch, Carson was able to adjust the nose piece, and heat up the temple tips to straighten them out. Carson refunded the difference between the two purchases, cleaned the new pair and reminded me of the warranty. While the new pair isn't as stylish as my beloved Burberry, they fit my face and are extremely comfortable. I commend Carson for his great customer service and his patience in working with an overly picky customer who lacks a nose bridge.

I had a great experience today at Costco's vision department in Reno. Peter provided the kind of…read morecustomer service that makes you feel genuinely cared for, and he is a real credit to Costco. He was so helpful and thoughtful and I appreciated all his time and expertise explaining and making sure all my needs were met. Thank you Peter!

genuinely the worst customer service. never in my life have i been so angry that i felt the need to…read morewrite a review that i know won't even affect the company but these people never answer the phone & it's extremely frustrating. it doesn't matter how many times you call, what hours you call at, what days you call on, they never pick up the phone. i work in customer service myself so i understand it gets busy but never that busy to where you can't take a second outta your day to pick up the phone.

I love downtown vision! I'm a repeat customer there because of the amazing service I recieve. Dr…read moreAllen is great! So thorough and he explains it so I totally understand. I always find something I like. I brought last year's glasses that my dog had chewed, and she fixed them for me! I HIGHLY RECOMMEND downtown vision!

I've been to this office several times and my recent visit will be my last…read more NOTE: the Retina Scan is zero benefit to patients, as the doctor doesn't even look at it and they will not even share the information with patients unless you pay an extra $30 (per the intake staff) So what's the point, other than to obtain a scan of your retina? The 'map' of your eye is the same as a fingerprint, which is already being used as a form of identification for security. They usher every patient into the retinal scanner like it's part of the exam/appointment. It felt super shady and an invasion of privacy without proper disclosure, that the doctor doesn't even look at them for your appointment, nor do you have the right to look at them without paying them directly (not covered by insurance). I mentioned the reason for my visit was discomfort in my left eye, but he said probably just allergies and that everything was fine!!! The doctor never said a word about the results and gave me a piece of paper saying it was my "prescription" to update my glasses. I didn't look at it until today, but it states that I have a chronic gland dysfunction in both eyes that needs constant care and treatment!! Pretty important information for a patient to know :( Avoid the privacy intrusion, wasting time and money, only to have to get a second opinion at your own expense.

Sal Sales gal Taylor helped me pick out items for shooting…read more Very knowledgeable & helpful! Suggested equipment to use.

If you're looking for a place the whole family will enjoy, Scheels is a must-visit! It's so much…read moremore than a sporting goods store, it's an experience!!! One of my favorite features is the Walk of Presidents upstairs. The lifelike presidential statues are fascinating, and you can listen to each president's story as you stroll through history. Kids (and adults!) will also love the indoor Ferris wheel (only $1 a ride), the classic shooting gallery, arcade-style attractions, bowling, the candy shop, and the impressive aquarium. You could easily spend a couple of hours here even if you're not shopping. Don't miss the cafeteria if you get hungry. It's a great place to grab a bite, and while you're there, be sure to stop by the fudge counter. They offer free samples of their delicious homemade fudge, making it hard to leave without buying a piece or two! When it comes to shopping, they truly have something for everyone. Whether you're looking for clothing, shoes, sporting goods, camping gear, coolers, golf equipment, water toys, or just about anything for the outdoors, chances are you'll find it here. The selection is incredible. What really stands out is the customer service. Every employee I've encountered has been cheerful, friendly, and genuinely eager to help. Located at Legends in Sparks, Scheels is one of my favorite places to browse, shop, and spend an afternoon. Whether you're shopping, exploring, or just looking for a fun family outing, this place has something for everyone!