The first time I came here, I was surprised by the thoroughness of the exam. When I spoke to the…read moredoctor she said she's heard this comment before and that it scares her. They explain everything and are super patient with your questions. The staff is super kind and I love that they do a breakdown of exactly what your insurance covers and what everything will cost WITHOUT pressure to buy. It took a week for my glasses to be completed. I was in and out to pick them up within ten minutes. They got me right in and adjusted the frames and I was on my way! I'll continue to go here, even though they are located on a completely different side of town.

Hello Again Reno Family Eyecare in Northwest Reno. Thank you…read moreto Naomi for all the fun machine tests today. Dr. Mariah Smith gave me my yearly exam and I'm feeling great about my 66 year old eyes. Now I am off to work with Alley to help me pick out my prescription frames for glasses and sunglasses and I have added transitions for the first time. This was truly a Five Star Office Experience.....again. If you are looking for a new place to take care of your eyes, I suggest Reno Family Eyecare. This is the start of my 4th year. Thank you again. I can't wait to pick up my new prescription glasses and Kate Spade Sparkly Sunglasses. See you soon. Julie A

I am being generous with a 3 star review. If there were a mid 2 star rating, that would be more…read moreappropriate. This store reminds me of shopping at a large Goodwill store. From the store cleanliness, organization, and especially the "customer service." The store is typically picked clean of the diamonds in the rough, leaving just the rough. There are some decent prices on some items if you have the patience to search item by item and every rack for the correct size, price, and look closely to make sure it is not too "irregular." Their cart policy is more like a Pick-'n-Save or Salvation Army than a discount department store. It feels like the employees are trained to not greet customers, make eye contact or interact with customers beyond the total at the register. Not all Ross' are this bleak and this one hasn't always been this way, Hey Ross, your store could use some attention.

The employees need to be retrained on proper tag placement to avoid product damage. A pair of shoes…read moreI bought is ruined on the sole. The tags will not come off the leather, and when they did, they left a stain. Furthermore, a dress I bought was tagged through the fabric, leaving a big, noticeable hole. I always cut the tags off to avoid damage; however, the damage was already done due to the tag placement. Please retrain the employees on proper tag placement to avoid product damage. Thank you.

Finding new healthcare providers usually isn't easy, but in this case, it actually was. Mayberry…read moreVision is close to home, takes our insurance, and has very high ratings. After visiting, I can clearly see (ha ha) why! The location is beautiful inside (so uplifting and spacious) and out (next to Betsy Caughlin Donnelly Park). The staff is friendly and highly professional. And Grace and Dr. Belaustegui did an amazing job with my screenings and exam. Everything was thorough and informative, from discussing my eye drops and ongoing eye care (wear your sunglasses and take long blinks!), to a whole eye scan that showed exactly what was going on in my eyes without needing a tedious and inconvenient eye dilation. Although I only needed a slight adjustment to my prescription, my new glasses are perfectly configured for computer use, which has already resulted in noticeably less eye strain! Meagan was also very helpful (and patient) with finding the new frames and walking through costs. Highly recommend! TIP: Plenty of onsite parking; take a little extra time and walk through the park while you're there.

Fantastic eye care center end to end -- from the warm reception (with quality donuts and coffee!!)…read moreto the friendly and knowledgeable staff and well-designed interior, to the cutting-edge exam equipment, this is an A+ business all around. I did my vision check with Grace followed by an in-depth analysis and discussion with Dr. Belaustegui, and I really appreciated the thoroughness of the whole process. In addition to the exam, they got into the science of eye care and provided detailed information about my particular needs. Afterward, Meagan was very patient and friendly in helping me find just the right set of frames (of the 300 or so options they seem to have--all really nice and hard to choose from). We had a really great experience at our previous eye doctor in CA and were worried about finding a comparable place here in Reno, but Mayberry Vision allayed those worries and has proved to be a top-notch option.

Walked to Mountain Dog to pick up a tube for my daughter's bike (love having a place like this so…read moreclose by). They were helpful and went above and beyond. Thank you Mountain!

I've been a human-powered road and mountain cyclist for decades. This was our first entry into…read moree-bikes. This business is a class act. I initially went in to buy a friend's e-bike they were so helpful to handle for them. We ended up buying 2 e-bikes plus a great rack. Marty (owner) and team are extremely knowledgeable, helpful, and all about customer service. Marty was extremely educational and provided valuable technical advice that I highly appreciated as an engineer and explained in plain English. He and his team went above and beyond on the several times we went there. I plan to make it our go-to shop and highly recommend it to others.

Great service on sizing my new watch band while I waited. Experienced and friendly shop owner.read more

The owner, Mr. B of the initials above, was kind and communicative when it came to a repair of a…read morebeloved piece of jewelry from the south western American silver style. The repair work was reasonably priced and perfectly done. The display cases are tastefully a raid and full of absolutely astounding pieces in many different pricing ranges I would be delighted to spend more money there in the future The staff was very kind to myself and my daughters when we went to pick it up overall an absolutely wonderful experience.

After an unfortunate experience with another company, I turned to Lori and Divine Blinds and…read morecouldn't be happier. Lori is competent and delightful, and her price was HALF of that other company!

It's been some time since I have dealt with Devine Blinds (Lori) and my experience was somewhat…read moreindirect because I was a tenant to the property owner that she did work with but as a tenant I can describe to you having actual experience in using the product sold by this company. The rental home I previously lived in had all its window coverings purchased by Devine Blinds and on three windows specifically had a drawcord accordian cellular type of shade. On more than one occasion and eventually on all three shades of the same type, the frail draw cord assembly snapped and broke just in general daily use. Do to the number of times this continued to happen Lori got more and more belligerent to work with and was insinuating that I was not operating the window blind correctly and hence the cords kept snapping apart. I don't know about you, but I am not aware that anyone needs special training to operate a window blind or that anyone would act so maliciously to deliberately break their landlords blinds time and time again, but that is what was being insinuated and so much so that our property manger was believing Lori and questioning my ability to properly operate a window blind; I was furious over it! The way I see it is that the quality of the window blinds was at fault and likely due to either poor design or inferior parts that the manufacturer uses to build this product. While I see the rave reviews that Divine Blinds customers give this company here on Yelp, I caution anyone spending significant money with this company to understand their track record for quality, workmanship and ultimate product guarantee. I am happy not to be living in that rental property any longer and only wonder if the situation has happened again after I left because I would be very surprised if that has not yet been the case. I can assure you that either before or up until now I have never encountered such an issue operating window blinds!

This place is great, awesome curbside pickup! We love the team there and thankful they're just down…read morethe street!

Poor ass excuse of a dispensary. I have been a loyal customer for years. Their new checkout system…read morethat links to your bank account is a scam. They will take your money, return the order and never refund you. The manager tried to lie and make up a story that I picked it up on a day that I was never there. Very poor customer service and poorly trained employees that don't communicate with each other when it comes to fixing their own mistakes. Will respond to you like you're stupid and don't know what you're talking about and every employee will give you a different answer. Zero stars if possible

Sherwin Williams' neighborhood retail store on Sharkands in NorthWest Reno is the easy & logical…read moreanswer. Their paint products are all about quality. The staff's knowledge & friendliness take the worry out of such an important purchase. I told them what I wanted to paint & the color. Bingo !! We were in and out in record time. Trust the experts & you'Il be ecstatically happy with the outcome

My husband decided to have the house re-roofed and painted, and we picked a grey gutter, which…read moredetermined our fascia board paint, etc. I'm not good with color, yet I'm involved in picking paint colors. Ugh! I will pick the worst nail colors too!! And have to live with it 'til the next fill. Anyway, I tried the visualize your paint app, and struggled, I'm challenged. Sigh. Couldn't find the color number. Turns out it was an old color card from the gutter company. The Assistant Store Manager Richard was quick to assist me, understanding the situation immediately and graciously speaking with my painting/gutter guy, getting the new number for the color that will match my gutter. Thanks for providing great customer service Richard!

Flowers looked old and un- fresh. Bouquet was thin and much smaller than I paid for although I…read morepurchased the largest option. As a customer for many years, I won't be purchasing there anymore. Unfriendly staff

Sent a bouquet and a box of truffles to an older friend who just had a bad fall and suffered a…read morehorrible injury. I ordered it online and it was delivered the next day - I ordered from out of state. My friend was so excited and said the quality was incredible... the website was easy to use and the photos matched in person! They have boxes of chocolate and truffles that can be added on as well. The price was very reasonable for the quality. I will definitely order from them again! HIGHLY RECOMMEND

Went in for a check up and Evelyn was very sweet and helpful the same day went to the other…read morelocation and Matilda was also super helpful and sweet. Definitely will be coming back !!!!

I've always had an excellent experience visiting Dr. Cochrane for my annual eye exams, so I'm very…read moreexcited for him, but sad to hear he has retired! The office staff is always very sweet. I feel like my concerns are taken seriously and I don't feel forced into any services or buying glasses. They have many choices for frames, and will adjust them if they become loose! I've been going here for 5 years and will continue to