The store was great. Wanted to look at the merchandise, but I was afraid I'd buy something. I got a…read morepair of glasses prescription. They were really helpful team there Christian in particular it was very nice and responsive over the phone and I made my life easier definitely recommend these guys.

Staff was super helpful. My Husband forgot his favorite sunglasses while we were on vacation. We…read morestopped in and he found the exact pair color and lenses he wanted the gentleman helping out found exactly what we were looking for. They also had a buy one get one half off and we found a new pair for me as well. Great selection, clean store and helpful staff.

4/16/26- After…read moregetting a very reasonable pair of glasses in Japan.. and within an hour... I knew I had to try Eyemart.. Had our exams next door- Dr.Long- very nice and professional- Loved the free extra pair of glasses! Went with my go to Ray Ban sunglasses (for fishing).. and all around outside .. Staff was very helpful and customer focused.. Prices are a lot less than going with a regular optometrist..

I stopped by to find a few pairs of inexpensive sunglass frames to go with my expensive progressive…read morelenses prescription. The place was buzzing with customers but they were short staffed. My wait to be seen was maybe 20 minutes, but that gave me time to browse. I was treated professionally by the staff member and she was thorough as well. I was sent a text about 2 weeks later that my glasses were ready. This time the store was fully staffed. My glasses were adjusted a bit and I was on my way.

My husband has Oakley's that are ancient and a hot mess. He didn't want to try finding new glasses,…read morehe was sure his style wasn't available any more. He loves this style when he fishes on the river. Marcie looked at his glasses and went right to the same style!!! Quick and easy. Thank you Marcie !

Excellent service! Everyone is friendly and nice! They helped me find the perfect sunglasses to…read moretake home! I have one of those faces that I feel like doesn't go with any sunglasses but they helped me find some! Thank you sunglass hut!

Never a complaint. Products with discounts on last year's styles and "irregularities" that still…read morelook amazing. Extremely excellent value with products. Staff always available and helpful. It's Patagonia so never a complaint from a consumer

I don't usually write an update so soon, but after today's (3/12/26) amazing event, I just had to!!…read moreI am sure you can tell from my excess photos, we shop here too often... We are very loyal customers. Quality/Quantity - Here for the Wax and Watch event DIG. My first time and what an amazing event. Fundraising for so many nonprofits, see pictures. Also sponsored by Fifty Fifty Brewing Co; I had a few too many beers, too good of a time. I also found out about Fifty's Grand opening at RPM, which we also supported and attended the next day, see other Yelp Review. Non alcoholic drinks were also available. Too lazy to have brought our equipment for the wax. Plus Mt Rose gives us each 4 free waxes that I rarely use up. Raffle - We did NOT win. Atmosphere - Clean and organized location. Love the NV art on the side of the building/in the parking lot. Cool! See pictures. Open 7 days a week from 10am to 7pm and on Sundays from 10am to 6pm. Small parking lot, but because we came in off peak (weird) hours, it is rarely an issue for us. And today we got lucky as the lot was full but a car gave us his space. Service - The team is so welcoming and friendly. This is the #1 reason we are loyal customers. Events available - See website. Again, my first but NOT last time that I will attend an event. We will probably come back Sunday for the Mt Rose Passholder Spring Sale. Price - Expensive, but worth the quality, service, and culture. Owner Comment - Congrats on your success since 1973. And thank you for also giving 1% to not-for-profit workers "to defend the earth." And having programs that raise awareness of environmental and social issues. My favorite program is Worn Wear. You can either sell Patagonia your used clothes or trade them in so they can fix it. I believe that reusing is better than recycling. Furthermore, they give you credit ranging from $15 to $150.

Sunglasses are arrived in an empty box from online order. And then 3 weeks inspection. We dont know…read morethey will refund it or not. Ridiculously waste my time and money - minus - minus - minus stars!!!

I bought a beautiful pair of Burberry sunglasses at the Sunglass Hut in Meadowood mall. While they…read morewere stylish and I adored them, they were too heavy to wear. I lack a nose bridge and so sunglasses tend to rest on my cheeks. I decided that I spent too much to have a pair of sunglasses that I couldn't wear and stopped by the location at the Summit Mall on my way home from work. I went on a Wednesday afternoon and met Carson, the salesman on duty. Carson was not only helpful, but also called his boss to see what sunglasses fit her face, as she is Korean as well. I was there for over an hour and literally tried on every pair of sunglasses there. Once we found a pair that was cute and actually comfortable, there were a few tweaks that needed to be done. Since this pair was a wire frame avaitor style, by Tory Burch, Carson was able to adjust the nose piece, and heat up the temple tips to straighten them out. Carson refunded the difference between the two purchases, cleaned the new pair and reminded me of the warranty. While the new pair isn't as stylish as my beloved Burberry, they fit my face and are extremely comfortable. I commend Carson for his great customer service and his patience in working with an overly picky customer who lacks a nose bridge.

Wanted to give a shout out to the Costco Optical Dept in Reno. My husband and I had gone thru…read morecheckout during executive hour last Friday. We were passing the optical dept and I mentioned to him I someday will check out the Optometry office for an eye check and he said just go and talk to them and make an appt. I walked in and they said how about right now? WTH? So I did. A little paper work and like 2 min and I was in Dr Winkelmans chair. He is an independent practice housed in this Costco. I see a retina specialist for a condition I have so my exam with him was not super comprehensive as I had just seen my retina doctor. I just needed a new prescription just for reading. The downside is he does not accept medicare or prominence..the pro side is the exam was only $119, and took right around 30 minute to complete. Today I was back in Costco to fill the prescription for glasses. There was no one else there, so I got helped right away by Jesse. He helped me with frames that looked good on me. I am a picky gal that likes designer stuff and I immediately gravitated to Cartier. Yep..they were $399! But..I had a rewards certificate from my costco card that covered almost all the cost. I purchased a couple more frames at less$$ and each one after the first got $ 50 off. Plus, prominence paid $200 towards the whole purchase! I am so happy with this dept!!! Customer service is beyond spectacular(thank you Jesse) and the prices are fantastic. Let me talk just a little more about the spendy Cartier frames. I went online OMG..the model # of the ones I purchased is CT03730 burgundy. In looking online..the same frames elsewhere are $895, $704,$981 etc..Damn I have some expensive taste! Not sure how costco can buy and resell these frames for half or more then online companies! I highly recommend this whole optical dept. You do not need a Costco membership to see the doctor but do to purchase frames and glasses. The savings just paid for the cost of membership plus!!! 1

genuinely the worst customer service. never in my life have i been so angry that i felt the need to…read morewrite a review that i know won't even affect the company but these people never answer the phone & it's extremely frustrating. it doesn't matter how many times you call, what hours you call at, what days you call on, they never pick up the phone. i work in customer service myself so i understand it gets busy but never that busy to where you can't take a second outta your day to pick up the phone.

I've been to this office several times and my recent visit will be my last…read more NOTE: the Retina Scan is zero benefit to patients, as the doctor doesn't even look at it and they will not even share the information with patients unless you pay an extra $30 (per the intake staff) So what's the point, other than to obtain a scan of your retina? The 'map' of your eye is the same as a fingerprint, which is already being used as a form of identification for security. They usher every patient into the retinal scanner like it's part of the exam/appointment. It felt super shady and an invasion of privacy without proper disclosure, that the doctor doesn't even look at them for your appointment, nor do you have the right to look at them without paying them directly (not covered by insurance). I mentioned the reason for my visit was discomfort in my left eye, but he said probably just allergies and that everything was fine!!! The doctor never said a word about the results and gave me a piece of paper saying it was my "prescription" to update my glasses. I didn't look at it until today, but it states that I have a chronic gland dysfunction in both eyes that needs constant care and treatment!! Pretty important information for a patient to know :( Avoid the privacy intrusion, wasting time and money, only to have to get a second opinion at your own expense.

Great friendly service. Efficient and timely appointments…read more Very professional and thorough. Highly recommended.

If you're looking for a place the whole family will enjoy, Scheels is a must-visit! It's so much…read moremore than a sporting goods store, it's an experience!!! One of my favorite features is the Walk of Presidents upstairs. The lifelike presidential statues are fascinating, and you can listen to each president's story as you stroll through history. Kids (and adults!) will also love the indoor Ferris wheel (only $1 a ride), the classic shooting gallery, arcade-style attractions, bowling, the candy shop, and the impressive aquarium. You could easily spend a couple of hours here even if you're not shopping. Don't miss the cafeteria if you get hungry. It's a great place to grab a bite, and while you're there, be sure to stop by the fudge counter. They offer free samples of their delicious homemade fudge, making it hard to leave without buying a piece or two! When it comes to shopping, they truly have something for everyone. Whether you're looking for clothing, shoes, sporting goods, camping gear, coolers, golf equipment, water toys, or just about anything for the outdoors, chances are you'll find it here. The selection is incredible. What really stands out is the customer service. Every employee I've encountered has been cheerful, friendly, and genuinely eager to help. Located at Legends in Sparks, Scheels is one of my favorite places to browse, shop, and spend an afternoon. Whether you're shopping, exploring, or just looking for a fun family outing, this place has something for everyone!

Every time my son comes to visit with his family we go to Scheels. My son calls it an adult…read moreDisneyland. We love all the aquariums, arcades, bowling, golf simulator,food and of course all clothes, shoes, and sporting goods. It is a huge store and it's always busy. The staff is very nice and helpful. Whenever looking at something a staff member usually will come up and ask if I have any questions or if I need assistance. Theirs prices just a little higher but their quality is very good and if you should have any problems you definitely can bring it back. I love coming here.