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    Sunrise Dental

    2.9 (101 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Sunrise Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Sunrise Dental Photos

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    Recommended Reviews - Sunrise Dental

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    There is a reason their BBB rating is so low.

    TL;DR - Shoddy workmanship that causes more harm in the long run. Fear based buisness model. Sketchy billing practices that keep the nightmare of your visit going for months if not years. BBB rating an F. Avoid at all costs. If you enjoy terrible service at outrageous prices this place is for you. I regret every second I spent here. I made the mistake of looking up dentists that were open on the weekend due to a wayward almond. The moment a dentist saw me the fear mongering started. The pace and the urgency made it seem like if I didn't agree to everything they set in front of me that it would be a detriment to my health and the end of the world. Keep in mind this place is a business first. I did not feel like a patient, but instead as a bag of money they they can keep beating with fear until giving in. The first dentist I saw was clearly exhausted. He kept rubbing his eyes and muttering how tired he was. I asked him when his day off was to rest and he alluded that they never really get days off (Red flag). I should've recognized this as a giant red flag. He ended up referring me to the endodontist because he couldn't read the x-ray or the scan that they claimed would solve the issue for a small fee of $360. (Another red flag) And they couldn't read that one either so a complete waste of money. The endodontist was rude. I refused the major services he was pushing and regretfully agreed to the smaller one. By refusing the more costly service his attitude changed from annoyed to clearly angry. The endodontist was supposed to do the procedure was clearly frustrated that he couldn't get as much money out of me and he passed off the procedure to an intern without telling me. The intern was nervous, did a terrible job, and cut my check when he lost his balance, injuring me with a tool. I ended up seeing a normal family dentist after the fact and was told everything I had done (and paid out the nose for) was completed incorrectly. She said if I didn't get it taken out right away it would cause harm and I could lose teeth. She looked at the same x-ray and scan I got from sunrise and she was horrified by their actions. This incident was nearly two years ago. Cut to today. They incorrectly billed my insurance and by the time they got it right (over a year later) I had already used my insurance to reverse everything they touched. They had months to get it right before I went someone else, but failed over and over again. So now they want another $1000. No other dentist I have seen in my life has ever had this issue. Because of Sunrise's inability to complete their job correctly in a timely manner their "estimation of cost" is completely made up. I noticed that this is a FREQUENT problem for them which makes me wonder if it is done on purpose. I never received a call or a bill, just a text demanding more money afterhours on a Friday. I would have appreciated someone calling to explain how they failed at their job to bill insurance, but I had to do that step for them. All you have to do is sit in their chair and open your ears. The fear, the upsell, the urgency is so prevalent. Every single person near me was told that their health was in jeopardy if they didn't have extreme services done THAT DAY. They want to do it so soon because they do NOT want you going to get 2nd opinion. Please, for the sake of your health avoid this place. Do not believe the 5 star reviews they are paid for. Their TRUE rating with the Better Business Bureau is an 'F'.

    The price for Initial Exam,X Rays WITHOUT EVEN EXTRACTING A SINGLE TOOTH

    Left before the extraction $500 down 0 stars If you are on a budget and have an emergency...This is definitely not the place for you. Save Yourself Thousands by just going to a Comfort Dental!! They are the largest most affordable dental practice in the country. The Doctor reeks of success!!! His parkinglot is full of beautiful high end cars! They use lack of billing transparency and the confusion of pain while having a dental emergency to extract as much money as possible from you! If you don't have enough money they'll gladly point you to a lender who will help you go beyond your own financial comfort limit from care credit to help fill their pockets. I can't legally say that it's a scam but it's definitely not the most ethical way to quote a patient who is in very serious pain. If this doctor was truly in the profession to help people then there would have been a sliding scale fee. The initial exam just to be seen is $170.00 He was nice to give us a 50% discount on the initial exam fee.(Since I left halfway through after I saw the price.) Periapical XRay-$28.00. Bitewing Single Film-$27.00 AND in my opinion unnecessary Conebeam CT capture W/interpretation-$360.00 The next thing you know the quote is so high that it doesn't make sense.For over $500 I received 2Xrays,a unnecessary CT scan and a prescription for Augmentin. Remember I came in for a simple extraction??? I didn't go in expecting this to be cheap but this is most definitely what my grandmother would say is highway robbery!! They hadn't even put a single tool in my mouth before I left and my bill was already 500!! I am going to go back to my original dentist down in Tacoma where they have initial evaluation and X-Rays for only 19$ You know that feeling when you know you're being ripped off but you can't figure out how?? Like when you're new car Salesman is constantly trying to up sell you on a bunch of unnecessary stuff.....Thats how I felt the entire time At Sunrise Dental. I had broken my "H" tooth. That had caused me a very specific acute pain in my left sinus and a trip to the emergency room the night before. I knew from previous experiences that I needed an X-ray and extraction of the "H" tooth I went in for an extraction that ultimately resulted in a confusing 3 page quote for work that I didn't ask them for.Most of the quotes were for over 3,000 Again I told Him that I couldn't afford all of that work. I told him that I only had $1500. I asked him what he could do for 1500$ I got no clear response...Only a laugh. After I told the dentist that I think we are done..... He attempted to put the chair backwards and put his hand on my chest to try and put me back in the chair. I don't know what he was thinking but you don't EVER put your hands on a patient who clearly told you before the exam that they were on the Autism Spectrum.It's the only bad experience I've ever had from a Dentist.

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    Page 1 of 3

    Ask the Community - Sunrise Dental

    Review Highlights - Sunrise Dental

    It is of course busy since it's the only dentist open on Sunday's in Issaquah and most of the near areas.

    Mentioned in 14 reviews

    Read more highlights

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    Pine Lake Family Dentistry - Dr. Susan Chen

    Pine Lake Family Dentistry

    2.3(14 reviews)
    1.9 mi

    I rarely leave negative reviews, but I feel obligated to share my experience with the…read moreadministrative staff. Before my treatment, the office provided me with a written insurance estimate that turned out to contain incorrect information. I relied on that estimate when deciding to proceed with treatment. When I later received a much higher bill, I called the office to understand what happened. During the conversation, the billing representative acknowledged that the insurance information had been entered incorrectly by the office. I wasn't upset that a mistake happened. I was upset by how the office responded after acknowledging the mistake. There was no apology, no ownership, no empathy, and no willingness to discuss any reasonable resolution. The response was simply that it was my responsibility. I want to be clear that this review is not about Dr. Chen's dental work. I was satisfied with the treatment I received. My disappointment is entirely with the administrative and billing staff. Patients rely on insurance estimates to make important financial decisions. When the office makes a significant mistake, I believe the minimum expectation is to acknowledge its impact and treat the patient with respect. Unfortunately, that was not my experience.

    I had a very disappointing experience with this dental office due to their lack of transparency…read morearound pricing. I scheduled what I was told would be a routine checkup and cleaning covered by my insurance, only to be hit with unexpected upcharges afterward that were never clearly disclosed in advance. At no point was I given a proper explanation of additional costs or asked for consent before services outside of coverage were performed. Dental care is stressful enough without surprise bills. Patients should be able to make informed decisions about their treatment and costs before anything is done. Unfortunately, this office failed to communicate honestly and clearly, and that eroded my trust. I won't be returning and would caution others to ask very detailed questions about pricing before agreeing to any appointment. There are so many options for dentists in the area. I would definitely pass on this one.

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    Sunrise Dental - cosmeticdentists - Updated August 2026

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