My fiancé was working on his truck and lost one of two nuts that was pretty crucial. We brought the…read moreremaining one with us to Home Depot to try to find a match, but it turned into a frustrating experience with no help from the employees and disorganization. We decided to stop by Ace Hardware instead, and within seconds someone asked if we needed help. The employee quickly sized the nut, took us to the right aisle, and found the exact replacement we needed. What a relief! Everyone we interacted with was incredibly friendly, knowledgeable, and genuinely helpful. This experience reminded us why shopping at Ace is worth it and should have just went there from the start. We'll definitely be back and would highly recommend them!

Today was my first time at the Springdale Ace Hardware Store and I had the best experience I have…read moreever had at a hardware store! I was greeted when I walked in by Umesh who helped me find a specific screw for a project. I did not know what screw I would need, but Umesh found it way faster than I could have ever. He tested different types to make sure it was the perfect match. If you are looking for a great hardware store with great selection and the most helpful and friendly customer service, then be sure to come to Springdale Ace Hardware store and ask for Umesh if you need great service!

Have visited this hardware store many times when we're in Seal Beach. Super nice people, great…read morestore to walk around & shop in. This last visit I needed some help finding a product that would help me with a project I was working on in my RV trailer. The gentleman in the store led me right to the exact and perfect product I needed. When I got back and used the product, it was perfect and did exactly what I needed it to do and what exactly what he said it would do. This is the best hardware store ever! Love these guys!

I had a possessed bolt that broke off and wouldn't come out of a handlebar stem. I think the…read moregentleman's name is J R who helped me, the one who is working the back counter by the wood. He went above and beyond to get this thing out, with drill bits and wd40 he went to town even breaking one of the drill bits.. sorry! No way I was getting that out in my garage myself so hats off to you sir. Lastly he helped me in locating the longer replacement bolts I needed. My daughter's Razor SX500 is now rideable once again!

I couldn't be happier with the service! Dennis completely restored my sliding screen door by…read morereplacing the damaged screen, worn-out rollers, and broken corner connectors. The quality of his work exceeded my expectations, and the door operates better than ever. Friendly, honest, and highly skilled. I will definitely recommend him to family and friends!

Great service .... Great place to get pie... they sharpen knife they have Pokémon cardsread more

Great service! Came here to get my keys copied and service was super quick. Key copy is also…read morereasonably priced. 10/10 recommend!

Great selection. Great location so you don't have to go all the way to Home Depot or Lowes. Had…read moreexactly what I needed and at a fair price. Customer service was great too.

So far Griffin Ace has not let me down. Looking for a specific size rivet, big box stores, no, Ace,…read moreyes. Looking for Milwaukee bits, Ace was cheaper by a couple bucks. I'm gonna start looking at Ace first. Closer and so far has had everything I need in a pinch.

I asked pricing on the phone. Debbie said the price was $234 for 5-gallon bucket of Benjamin Moore…read moreREGAL paint in Matte. I said that price is really good, amazingly low. She said that's the price. I confirmed 3x that we are talking about Benjamin Moore REGAL MATTE in 5 gallons. She said yes. I get there and they don't have stock of the REGAL 5 gallon buckets! And if they had the price would be OVER $400 NOT WHAT Debbie QUOTED ME! I asked them to sell me 5 1-gallon pails at the same price but no. The guy helping me asked Debbie about my phone call. Debbie stated I asked about Benjamin Moore BEN paint, not REGAL paint! Why would I do that when half my house is painted in REGAL? I remember asking Debbie THREE TIMES on the phone that it was BENJAMIN MOORE REGAL MATTE IN FIVE GALLON PAILS!! YES SHE SAID EVERY TIME I ASKED! It gets worse, much worse. The guy says he can give me a 10% discount in the gallon size cans then goes to ring me up. He tells me he can't. So he mixes the paint and opens the can to see it foaming. He does another can. More foam. It's been an hour now and he got 2 cans that didn't foam out of mixing 5 CANS! I check the production lot numbers on the cans and they are consecutive!! I lose my trust in the paint, but desperate to buy paint for my painter (who is waiting at my house and charges by the hour), I buy the 2 gallons of paint that didn't foam when shaken. It's way too late now and the painter went home until Monday. Monday we open the paint and begin painting, we notice it's much lighter in color than the same color paint we bought at the Benjamin Moore store! We end up having to buy 5 gallons more from a Benjamin Moore store and paint over this paint wasting the $150 and an hour I spent at Griffin Ace Hardware! I hope Griffin Ace Hardware sees this and 1) fixes their paint supply issue, 2) fixes their paint mixing problem 3) refunds my $150 that I paid for the paint which doesn't match the color code and 4) trains Debbie to listen more carefully to customers on the phone asking about product pricing! Update: I don't know where Griffin Ace Hardware is getting their Benjamin Moore Matte Regal paint but it is very different than the BENJAMIN MOORE REGAL MATTE paint I bought at other Benjamin Moore Paint stores. I CHECKED THE CANS AND THEY SAY THE EXACT SAME BASE PAINT. First, the color is much whiter than the other paint my painter already painted 90% of my house with. We even applied a second coat and waited for the paint to completely dry, it's way off! Secondly, it smells like a much cheaper paint! Third, it covers poorly and required a third cost even over a primer coat. The way we found out was when we rolled the walls with GRIFFIN BENJAMIN MOORE REGAL MATTE PAINT and brushed the corners with OTHER PAINT STORE BENJAMIN MOORE REGAL MATTE PAINT! THE COLOR DIFFERENCE JUMPED OUT PLAINLY! I had to pay my painter a lot more money to paint over the ACE PAINT with 2 gallons of OTHER STORE PAINT that we had to buy in addition to the GRIFFIN ACE PAINT! Conclusion: GRIFFIN ACE BENJAMIN MOORE REGAL MATTE PAINT does not look, smell nor cover as well as BENJAMIN MOORE REGAL MATTE PAINT from other stores. It appears to be a very poor quality paint. It wont match the color and you will have to buy more paint at the other stores to cover this GRIFFIN ACE BENJAMIN MOORE REGAL MATTE PAINT costing you double plus paying a painter double for his time!

This the hardware store time forgot! The employees are awesome the selection is excellent & if…read morethey don't have it, they can get it! Also the prices are on par. One of my favorite places to shop when I have a project.

I was a first time customer today. This review only pertains to one specific employee, J J…read more McFadden, Please invest in Customer Service classes for this kid. He needs a lot of help. I left your store empty handed (and I even showed him a sample of what I needed) and it's a common item you sell. JJ, you pointed and brushed me off saying you didn't know which one I needed and didn't have not even 1% of interest in helping me. Do better. Be helpful. Prove to your employer you are worth every single dollar they pay you. I hope you don't do the same to future customers

This place is amazing, and it's supposed to be a paint and hardware store? It has a little bit of…read moreeverything. I cannot even list everything they sell. I cannot count the amount of times that I have walked past this store without taking a look inside. It's not inviting from the exterior, but thought I'd take a look inside today. I was planning to take a quick walk through the store, but kept stopping to look at the variety of merchandise. They sell the usual hardware, such as cabinet handles and paint buckets. The mini Ace paint buckets for $1.99 are seriously cute. They also sell toys, keychains, T-shirts, and signs. They even sell bbq sauces and meat rubs. I saw those items in the end displays. The store is jammed with merchandise. The gal at the store was greeting customers as they entered and exited. She was friendly and welcoming.

Billings is this great shop. It is so much more than a paint and hardware store. In fact, I don't…read moreeven know what definition you could put on this shop as they offer so many things from all areas of the everything. Yes, they have the hardware items that you would expect. And yes, they offer paint and other such items along those lines. But, more than that, they have toys, they have trinkets, they have signs, they have wall hanging items, they truly have a little bit of everything. Just going inside the shop is a true adventure, because you will never know what you are going to find. This store is truly packed. The moment you walk in, every aisle is lined with tons and tons of stuff. Truly, it is a deluge of the senses. Because it's just amazing the amount of things that they offer. The staff here are all super nice. So, if you have any questions, need any help, they are always happy to give it to you. Just remember, it's way more than a hardware store. It's truly a unique place to shop that you never know what you'll find. Meaning, you may go in there and find that really specific item that you were looking for, or you may go in and find that really special something that would make the perfect gift or that's something that you never knew you needed but you now love. Great Shop!

This. Is. The. Spot. Stellar customer service and a selection so wide you'd be hard-pressed to need…read moresomething they don't have. I came in looking for a very small torx bit for a few screws that didn't seem to wanna work with anything I had. They sat there with me trying a bunch of different bits until the screws finally decided to cooperate. And even after 20 plus minutes of messing around with the damn thing, they were going to offer me a deal for the bit for my broke ass. I said "no way" and called up a friend to borrow a few bucks cause these people deserve every penny and then some. I'll be coming here any time I need anything hardware related. Could not recommend enough.

If I could give more than five stars I would! Ray was incredibly helpful and was able to find…read moreeverything I needed quickly and with an amazing attitude! Honestly, some of the best customer service I've had in years. I'll be back every time I need something from the hardware store.