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    Ajax Electric Company

    4.8 (64 reviews)
    Closed • 8:00 am - 4:00 pm

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    Response quality

    Excellent

    Response time

    6 hours

    Services - Ajax Electric Company

    Appliance repair

    Ajax Electric Company Photos

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    Recommended Reviews - Ajax Electric Company

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    Reviews With Photos

    Picked up my old stand mixer

    I have an OLD KitchenAid (at least 50 years old) that was given to me by an old friend when he got himself a new KitchenAid. I dropped off my mixer and picked it up a week later, all ready for holiday baking. Extremely reasonable repair cost. I'm so happy Ajax gave my old mixer a new life!!

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    6 months ago

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    8 months ago

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    1 year ago

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    9 months ago

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    10 months ago

    Took my 10+ year old KitchenAid mixer in because the motor was having a hard time getting going. Now it runs like new.

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    11 months ago

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    1 year ago

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    2 years ago

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    2 years ago

    Absolutely LOVE this place! Tuned up my grandmothers old kitchenaid for a small fee and it's as good as new! What a gem!

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    3 years ago

    This shop helped me get my over 50,-year old Hocart C 100 back in tip top shape. Great job.

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    6 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    Excellent service and knowledgeable. Very helpful and great follow up! Thank you so much!

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    5 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Their service is very good, they are very reliable. Always take care of your broken stuffs fix them within the time frame they gave to you.

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    9 years ago

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    10 years ago

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    15 years ago

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    14 years ago

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    5 years ago

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    14 years ago

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    9 years ago

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    8 years ago

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    5 years ago

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    18 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Ajax Electric Company

    Review Highlights - Ajax Electric Company

    “I have an OLD KitchenAid (at least 50 years old) that was given to me by an old friend when he got himself a new KitchenAid.”

    Mentioned in 3 reviews

    Read more highlights

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    My Samsung washer went down. After several repeated and frustrating calls to Samsung, as well as…read morewasting days with their unresponsive contractors, I eventually reached out to ARS. ARS was " Johnny on the spot". Customer service was great, they scheduled a tech right away. When the tech (Arsen) arrived I knew this guy knew his stuff. He answered all my questions, and was able to trouble shoot the problem with precise skill. After the part arrived, Arsen was back immediately to install the part and get the washer back up and running as promised, without any BS. What a true professional. IF you have any appliance issues, ARS is the way to go.

    This company is the worst! I would highly recommend using anyone else! They tell you there's a $75…read morediagnostic service fee which is fine and seems standard and it is applied to any work you have them do, what I was not told until they showed up is that they have a flat fee for any fixes that starts at $270. So basically I was already on the hook for the diagnostic and I could either have that deducted from the $270 or pay them the diagnostic and go hire someone else again to diagnose and fix the issue. In my case there was some excess lint in the machine that fit on a paper towel.. it took less than 10 minutes. So I spent $270 to have some lint removed which felt like a rip off but I thought oh well at least it's fixed. Then they said only cash or check, I wanted to use a card so annoying but whatever, I wrote them a check and about a month later they said it didn't go through, I reached out to my bank, no reason it wouldn't go through, but now I have a bill and an extra $35 returned check fee. On top of all this they called me excessively asking for me to post a review, I would assume most reviews are due to that not because people are blown away by the service and feel compelled to share but more so because they don't leave you alone about it.

    Puget Sound Appliance Tech

    Puget Sound Appliance Tech

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    Eastlake

    I had GE dryer go on the fritz. They came out as scheduled and did a great job fixing the dryer…read more They provided helpful tips to keep our dryer working longer and didn't try and gouge us on replacement parts. They were very professional, I'd highly recommend them.

    This business might be a scam. They have come out to fix our refrigerator twice - and no complaints…read morethere. But - the same problem persisted weeks after the second fix. I tried calling - left a message. Again, left a message. Left another. Then my wife. Then me again. No call back. So - I was frustrated and scheduled an appointment. I didn't get any confirmation, so I called again and got the answering machine. I called back from a 503 number and low and behold, I finally talk to someone. They said that I have an appointment (tomorrow at 1PM). I saw something like - 'I must have missed the confirmation message' but there was none. The next day transpires and it is a no-call no-show. It is the absolute worst customer service I have ever had. I left a final message saying it seems like you are screening your calls and not responding to me for what I can only think is you don't want to have to fix the repair you made that did t work. Then my wife started calling again and again... got someone that said they would 'transfer her to accounting' -- HAHA! There is no 'accounting department' - what a scam. I just can't believe you were just so bad at every aspect and interaction. All the calls, the messages unreturned, no confirmation for the visit, the no-call no-show, how easy it was to get a hold of you from a different 503 number, and then the lie about the accounting department. How are you even in business?

    Metropolitan Appliance - Our Storefront 2024

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    i went in to metropolitan appliance on memorial day weekend and had done my online research and was…read morepretty certain what i wanted in terms of a replacement slide in stove. jacob a approached me and ended up helping me. we spent over an hour talking about options and discussing standard coil vs induction/glass top. i wasn't going to go that route but jacob is very thorough and not pushy at all; multiple times he stated that his goal was for me to purchase something i felt comfortable with and would be happy to own. i appreciated that. ultimately i decided to go with a frigidaire model that was a drastic improvement on the stove/oven i've lived with for two decades. he took care of the payment paperwork, the scheduling of delivery which had to wait until now and also all the communication between us. he was also kind enough to send a follow up email alerting me to being eligible for a rebate based on the model i had chosen. today, the delivery folks showed up within the stated window and i'll just say that the tracking system clients are sent to know when to expect the delivery is magic! it helped a lot to be prepared and to have cleared the adjacent space but it left no guessing for when they would arrive. jorge and his teammate (sorry, i didn't catch his name) were professional and efficient. they knew how to handle the extrication of the old appliance, how to set up the new one and insure it was level, and they walked me through basic operating instructions. all told (and i haven't yet used the appliance) i have been very happy with the level of service and courteous communication from this business. it makes me want to provide their name to others who are in the appliance market and to use them again when i next need a replacement.

    Dan Bach was our sales person and gave us excellent service to sell us our new stove. When our…read morerange was delivered, it was brought and installed by Ned and Mahdi, who did an amazing job making sure that everything was properly installed without any damage to our floors or our home. Ned and Mahdi went above and beyond to provide excellent service and I would want them to help with any other appliance installation in the future! They were professional and careful and methodical.

    Ajax Electric Company - homeappliancerepair - Updated September 2026

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