Terrible Experience - System Still Not Working and No Communication…read moreWe hired Lifetime Solar to install our solar system in June 2025, and months later it's still not working. In September, we found out the installation wasn't done according to the approved design plans, and no permit was ever posted or obtained -- which is a big problem both legally and contractually. We've tried reaching out multiple times by phone and text, and no one will call us back. It feels like once they got paid, they disappeared. At this point, we've had to send a formal demand letter asking them to fix the installation properly, get the required permits and approvals, and make the system operational within 15 days -- or we'll have no choice but to terminate the contract and take legal action. This has been an incredibly frustrating and disappointing experience. Avoid this company unless you want to deal with unfinished work, missing permits, and zero customer service.

i have to say run before doing bussiness with this company. I like Monica D and Wayne E also is…read morehaving trouble from this company. Signed contract in October hoping to get done by the end of Dec. and claim the federal rebate. Panels installed early November then nothing. I call the office and get no return calls. Then I hear from Drew from Lifeline Solar telling he'd be over seeing this project. Im the one calling him on updates only to here the same old story. Now its Feb. 2026 wondering if ill ever get this system on line. My patience with company is running out fast. Guess i need to start thinking of legal out. Payment are to start in May 2026. After reading all the comments I will seek legal assistance on this issue.

Good Energy Solutions did a great job upgrading a panel, installing 220V outlets, and putting in…read moreservice for a mini-split in our workshop. JJ provided a timely estimate, Amy coordinated the schedule, and Nate completed the work. All were very professional and helpful. Special recognition for Nate and his helper who worked long hours in the extreme cold to complete the job in one day. We highly recommend Good Energy Solutions.

We needed an update on our 1960 vintage electric breaker panel box. This needed to be completed…read morebefore some foundation work could be done and scheduling was tight. Not only did they come through as scheduled so we could complete foundation work- but found some potentially dangerous wiring that could have started a fire . They explained thoroughly the extra work that needs to be done and costs involved. Kudos to Malcolm Proudfit for his professionalism and all the employees we came into contact with in that company. Highly recommend them to anybody needing electrical or solar work done. Bouton family Lawrence Kansas

We have been considering getting solar for several years. The price point was always too far out…read moreof reach. We had several companies come out and give us bids. We had companies bid where we could "lease" the equipment, a bid where we could buy directly from them and install the system ourselves which was supposed to save us nearly 40%. The company where we would install it ourselves told us it would "only take a day or two" to install the system. Luckily, before I pulled the trigger with any of these other companies, I met Patrick with Sovereign Solar. Patrick gave us a bid that was only slightly higher then the bid where we were going to have to install the system ourselves (including the permitting process and working with the local utility company.) Patrick did an excellent job navigating through the licensing and permitting process with both the local government as well as the local utility company. I can tell you this was not an easy process and one that I had no desire to deal with. Patrick and his team (Kyle and Ray) completed our project professionally and in a timely manner. Patrick has always been very responsive to questions and any concerns. I saved enough money that as an added bonus, I had Patrick install the "Sense" monitoring system so we can see exactly what appliances are using electricity and how much. So basically, if you are serious about getting a solar system....stop wasting your time looking around.....I have already done all the research and Sovereign Solar should be your first and only call.

When we decided to go ahead with Solar, we did our homework and interviewed several solar…read morecompanies. We decided to go with Sovereign Solar; based on how comfortable we were with Patrick's (the owner) knowledge base, and experience in the industry. They also had all the other options that the national companies have, including, access to high quality equipment, and financing options, but with a local presence in this area for several years. Patrick has proven to be dedicated to his customers, by always responding to our texts and phone calls without hesitation. In addition, Sovereign Solar USA and their employees worked with us to meet an installation date before the end of the year, with only a couple of months to do so. This not only included the actual installation, but also getting our Electrical Company's application processed. This was done without losing quality workmanship in the process. The installers Nick and Kyle also impressed us with their work ethic, knowledge, and customer service. Sovereign Solar USA is truly customer service oriented, and has worked beyond what was expected.

Great call company to do business with. They do what they say they will do at the price they…read morequoted. It's refreshing to find a solar company with integrity.

I had contacted The Solar Guys to uninstall & reinstall my rooftop solar system due to roof…read morereplacement (an insurance covered hail damage claim - no damage to solar panels). I was working with a contractor who was dealing with my insurance directly so they handled all the payments to subcontractors, including The Solar Guys. With all that, these guys were great! Quick response to my calls, coordinated directly with the contractor to have everything on schedule. Afterwards we discovered some of my panels were underperforming (over 10 year old panels) and they came back & took care of warranty replacements. They even relocated the envoy (system monitoring device) for better performance. It's been a little over a year so once and I'm still very happy with the crew, communication and results.

Shinnova was wonderful at communicating, whenever I had a question they were very helpful and…read moreresponsive. Great experience, Would definitely recommend them!!

don't do business with this company. no service after sales. can't get ah of anyone or get anyone…read moreto return a phone call. we have a panel that quit working and can't get anyone to answer the phone or return our phone calls. worst customer service ever

Cody S and the team did a great job! The panels were installed in less than five hours. Looking…read moreforward to seeing how much the solar panels will save us

From the owner: Going solar doesn't have to be difficult. Our consultants take an educational approach with…read morecustomers who are looking for a more sustainable and financially beneficial option. We provide a 25 year warranty for parts and labor and and are professionally installed by NABCEP certified electricians.

Wow! Dream come true! I've always thought of doing solar but was reluctant to take the plunge. I…read morehad my doubts and thought to myself there's no way I can afford something like this. Well sun smart made my dream a reality! Affordable, easy to work with, integrity, honesty, efficient, professional, great crew and I could go on and on. I left the keys to my home with the friendly trustworthy install teams and they got me up and running in a few short days. I'm a techie and watch my meter......run backwards every day, I recently updated my light bulbs to LED technology so randy and Ian's original energy audit has me pushing power back to KCPL every day! I couldn't have been happier with the choice I made with these guys and their overall process. The city inspector even complimented the professionalism and quality of their permit process. I would have to give these guys 6 stars on a 5 star system. They exceeded my expectations on overall cost, quality and delivery of product! Call Randy and don't waste anymore time. Solar is affordable at Sunsmart technology. Just make the call and let them do the rest. I am currently over 100KWH ahead of my usage for the month! That equals a credit not a bill on my next bill. Yes you heard that correctly! I will have a refund instead of a bill! Sincerely, No More electric bill (Michael Moore) Greenwood, Missouri

Electrician wired it wrong three times,unhooked a 220v stove and left one hot wire and neutral,…read morethe installers got into a fist fight ( while very interesting it was very unprofessional) the salesman said I would no longer have an electric bill, and they were warrantied for 35 years ( 12 years later hail stone broke one I had to pay for replacement). 199$ for panels 200$ electric bill ( was 199$ for just electric bill before I got lied to) had to have them out SEVERAL TIMES just to get the things to work a little bit..... Junk product and an even worse company... Proud to say I got my 4 acre companies building not to use them. They lied to me...no respect for such such a place... If you are reading this DONT USE SUNSMART....they will tell you what ever to make the sale.

Very professional, knowledgeable, on time and impressive. Smart and respectful technicians. Eric…read morecame out each day to check on the work done. We have complete confidence in the system that they installed. We highly recommend this company.

if I could give ten stars, I would. The technician, Dee, they sent to my sons home to repair his…read moreheating system was so professional. He came to evaluate the system and told me the unit was a 1984 unit and must be replaced as it was emitting CO. He immediately changed his schedule and in two days time the home had a new furnace, air conditioner and hot water heater. The entire time Dee never stopped working. He was pleasant and knowledgeable. I highly recommend Dee to anyone in need heating and cooling issues!

1-Star Review: My Experience With Astrawatt Solar…read more I'm a big supporter of solar energy, and I still recommend going solar -- just not with Astrawatt. I signed a contract with Astrawatt in late 2024 to install solar panels and a Tesla Powerwall. Unfortunately, I ran into issues at almost every stage: communication delays, product availability problems, installation mistakes, and poor coordination with Evergy. Astrawatt provided projected energy-savings estimates as part of their proposal. After six months, I noticed no change in my energy bill. I reached out to multiple people at the company, including my sales rep, Rhody, and the owner, Alex. A technician finally came out and discovered that my system's energy-export capability had never been enabled. Once they turned it on, the system began performing as promised. However, during those first six months, my system was capped and unable to produce the savings it should have. Alex acknowledged the mistake and even calculated the energy production I missed, telling me I would be reimbursed within days. Two months later, after many follow-ups, communication from Alex, Rhody, and others at Astrawatt has stopped. Based on my experience, the company has not taken responsibility for the error or followed through on what they told me. I truly wish I had chosen a different installer, and I recommend anyone considering Astrawatt think carefully before signing a contract. Happy to discuss my experience with Astrawatt or answer any questions prospective Solar customers might have. Adampeete@yahoo.com

The amount of money I spent on the installation of my solar system has been a really bad…read moreexperience. The project manager, Haresh, has been hard to reach for answers to my questions. And most of the time, I have to call several times before to picks up or replies. The workmanship of the installation is less than optimal. I am surprised that it passed inspection. The large conduit that penetrates the outside wall of my house has not been caulked or sealed to keep water or weather out, so a mold problem does not start. None of the PVC conduits were cemented at the joints. they were just dry fitted. How can a project manager let that happen??? Well, my guess, he was never at the job site! Additionally, there was 2 missing cartridge fuses, they alleged that I took them out. How dare they accuse me of taking them! Why would I do that? Oh, by the way, I was in NY at the time of the install. I tried to get support from the company, and it proved to be most difficult. MY SUGGESTION - DO NOT USE THIS COMPANY!!!