We replaced the handler which is in the attic and the compressor a couple of days ago. We also…read moreadded a return in the master bedroom. My husband and I are very pleased with the end result. We decided to go with this company after having several companies come out to give us quotes. Ice-C-Cool Mechanical was the most reasonabley priced and they installed a quality brand not some knock-off brand. We were given a quote Wednesday and by 10:00am the next day they were here. I received a call from the office to let me know the crew was on their way, nice. I appreciated the heads up. I was surprised when the owner of the company (Rick) arrived with his crew. To me it shows he cares about his customers. They were on time, professional, friendly and cleaned up after themselves. I would highly recommend this company. We will be using them for maintenance from here on out. Thanks a bunch, Sam & Mimi Mercado

We live in nj and our renter in fl told us our AC was not working. I googled and saw good reviews…read moreabout Ice C Cool so I called them. I got two quotes and they were under so we went with them. I could not have been more pleased. They return phone calls immediately, correspond efficiently, answer all questions and concerns promptly and in less than two weeks all work was done -Inc permits and condo board approval. I already recommended them to a neighbor. Big shout out to Melissa in office and owner Rick! Thank you for a job well done !!!!

I scheduled an appointment with Cool Air USA to upgrade our thermostat, including the installation…read moreof a C wire. Our HVAC technician, Cedric, was on time, had an excellent amount of knowledge, and displayed a high level of professionalism throughout the encounter. Cool Air USA prices were reasonable for Miami-Dade County, and we look forward to using their services again in the future.

I had a technician michael come to my condo apt it was $79 dollars to look at the unit in the roof…read moreover here the unit was just blowing out hot air after looking at the unit he said that there were some fuses blown out, and I needed another part to start again the compressor he got it to work for a month it lasted now it is broken I was charged $430 for the repair and now I have no ac again I was scammed i want you to know that I am taking legal action against your company through my lawyer. Please , anybody do not use this company , they're scammers

I should explain the rating a bit. The review is mixed; partially on the technician portion and…read morepartially on the owner/office function portion. I requested the annual service tune-up on the AC for May 29th, since that's the prudent thing to do to prepare for the hot South Florida summer. The technician came and he was very friendly; I asked him a few questions on what he will be evaluating and measuring; I'm an engineer. He was very knowledgeable about the services and identify a capacitor reading that was outside of normal operating parameters. The pricing was discussed and seemed fair. Not high or low within the South Florida market; did my research on the cost of capacitor replacement. After he finished, the condo owner paid the technician by check. One would think everything was a done deal. Then I get a call over two weeks later asking for payment. Since I was right there when the condo owner wrote the check and handed to the technician, I was very puzzle by how the process within their company could be so way off in tracking payments. I articulated I would get the check number for him. Accurate bookkeeping, especially accounts receivables is a critical component to running a sound business. In summary, no issues with the AC services portion of the business; poor experience with the business portion of the business. Still a good company; just watch out for their book-keeping.

COURT JUDGMENT AGAINST FRIENDLY AC!!…read more Update 10/31/24 Friendly AC continues to not make good on its responsibility to pay this court judgment (see below). We have not seen a penny from them after 6 long years. It's unbelievable that anyone would continue to use them. I will update this review when we are paid the full court ordered judgment and court stated interest. If you don't see an update, they are still in default. UPDATE 5/5/19 - We took Friendly AC to court for our experience below. We won the case and were awarded 100% of our claim from the loss that they caused us. It has now been over 6 months since the judgment in our favor and Friendly AC has yet to pay us what we are legally owed. See copy of judgment in pictures. Would you want to do business with a company that does not hold up their end of the agreement and then even after a court has ordered them to pay, still does not make it right? If anything changes, we will update this post. ORIGINAL REVIEW These guys don't pull permits as required so nobody knows that they didn't do what they were supposed to. Then when their mistakes are discovered they stop communicating with you and abandon the job leaving you stuck to hire someone else to fix their mistakes. Stay away, stay far away from these guys! I used them twice. The first one was a replacement system and they should have pulled a permit but they didn't. I didn't find out until 9 months later when I had a problem with the second AC I hired them for. On the second job I pulled the permit as an owner builder and they installed an AC unit that did not even match the architect's plans. They failed the inspection. When I asked them to step up and fix it they stopped communicating with me and abandoned the job.

So, I'd you've been in Florida for any amount of time, you know dealing with AC companies is always…read morea bit of a mixed bag. On the one hand you're already miserable or you wouldn't have had to call in the first place, on the other hand you have a guy working hard, sweating his butt off so you won't be, and on the third hand (third hand?) you have to deal with the office dispatching your work and setting the price for it. My AC started making noises (cuz it's summer time so of course it did), and I called Love. They called me back a day later and scheduled a service call the day after that. Turns out the problem was just a blower fan, which of course they don't carry on the van, but as parts go is pretty cheap. Well, you know... relatively speaking... A roughly $100 part at the supply house, and 2 hours labor ended up costing $500+. Now, I'm not a math guy but seems like that means this company charges $200 per hour for labor!! The tech was great. Friendly, polite, knowledgeable, and explained everything. Great guy. Shame the company charges this much, because everything else was good. Because I didn't really think I'd spent enough yet today, I also opted for the 2x a year service package for $185.

Do not trust this company very dishonest. Call at least two or three companies to come by and give…read moreyou-a second or third opinion before you choose a company .I was not able to get my original company that installed a unit in my home. They weren't installing units in condos at the time so I called Love air in 2021 and they installed a brand new unit I called them January of this year to fix a leak. 10 days it was leaking again. They charged me $250 and it never got fixed. It was still leaking. They told me that I needed a new unit there's just no way that I needed a new unit.The unit was only five years old. Then they said they could fix it by removing the unit inside my home so they can replace the pan and it would cost almost $ 1900 it was also inaccurate. I called my original company that installed my unit in my home and they came and serviced the unit.They cleaned the pan and it has not leaked since They did refund $100 out of the $250 they did not even fixe it. I should've received a full refund very dishonest company they're trying to get you to spend money on things that you don't need. Do not trust this company BEWARE!!!!

i cant say enough Great things about Vince , Top Notch! Our ac quit working during a major remodel…read morein our home. we remembered our friends had a similar problem and called Vince, so we called him. in the matter of a couple hours he found the unit and installed it! We had called two very big companies, one who's adds run on TV about same day installs, neither could even answer if they could find this certain unit let alone install on that day. my husband had Ben in the HVAC business before he retired and was Very impressed with Vince's excellent customer service and knowledge. Highly recommend Vince and his son from Top Notch

Top notch was TOP NOTCH!! They did an excellent job cleaning out my dryer vent!! I could not…read morebelieve how much build up there was in there. Super nice gentlemen and very professional! Would definitely recommend this company for vent cleaning!

They are the best! I can't say enough good things about the guys, their prompt response, quality,…read moreand professionalism. They replaced ductwork, and came back twice to check . Call them first if you need any AC work done

In February, my A/C drain line clogged, causing water to back up into my downstairs condo. I…read morecalled this company to clear the clog, but what should have been a simple repair turned into months of frustration. During the first visit, Lucas claimed my outdoor unit wasn't working, even though it had been working that morning. He insisted on replacing the motor because it was under warranty, and I trusted his recommendation since I'd used this company before. The very next day, the drain backed up again. The clog was ultimately resolved, but after the motor replacement, my outdoor unit became extremely loud, shaking, and rumbling outside my bedroom window. Lucas and his crew came out multiple times but were never able to fix the problem. I was repeatedly told, "At least you're cooling." In early June, Lucas told me replacement parts had been ordered and that I was on the schedule for repairs. He never showed up, never called, and then stopped responding to my messages altogether. I eventually had to hire another A/C company to repair the issues this company created. I was also warned that the excessive vibration could damage the coils and lead to much more expensive repairs. What started as a simple drain line clog ended up costing me far more time, money, and stress than it should have. I cannot recommend this company.

Reliable AC sent Connor out to maintain my AC unit. He was extremely polite, professional and knew…read morewhat he was doing. I'm extremely happy with the service from Reliable AC, thanks Steve.

I was referred by a family member and connected to the owner, Steve. We had an issue with our A/C…read moreunit after a routine maintenance performed by another company. The owner, Steve, was incredibly responsive and helped answer the questions we had regarding the faulty work done by the other company. He was happy to assist and help. He would answer my questions by phone and by text as they would arise. His prices were competitive and fair and he was able to get the job done in a timely manner. If you are looking for a reliable company, they truly live up to their name. I cannot recommend this company enough.

What I like best about Coastal Comfort is that everyone I deal with, from the person answering the…read morephones to every one of the technicians that have ever come to our house, are professional, polite, and aware they are in someone's home. We have used them for several years for all manner of A/C problems and they have always come through for us.

I have used Coastal Comfort for over 18 years to service and to purchase AC. I have never been…read moredisappointed with their service. Whenever there is an issue they always come out that same day and I appreciate that. Last service I called early in the AM and KerriAnne was so helpful in scheduling service for me as I was having an issue. The service was performed by Phil who was so helpful and did a great job and kept the area clean as well. I highly recommend this company. Nancy G