Although we ultimately decided to sell our home instead of renting it out, I can't say enough good…read morethings about my experience with RNB Property Management. I initially spoke with Kristen, who took the time to explain the process, answer my questions, and let me know that Marshal would be following up with me. Shortly after, Marshal reached out and was incredibly responsive, professional, and knowledgeable. He sent me detailed information directly via email, answered every question I had, and made what could have been an overwhelming decision feel straightforward. Before contacting RNB, I had reached out to another property management company, and the experience paled in comparison. They weren't nearly as helpful and mostly directed me to their website for information. RNB's personalized service and communication really stood out. We were fully planning to move forward with RNB until our plans changed and we decided to sell our home instead. Even though we never officially became clients, I wouldn't hesitate to recommend RNB to anyone looking for a property management company. Their customer service is exceptional.

We did a application for a home at RNB rentals was told we were 2nd in line for the home and would…read morehave a answer by the end of the week if the applicants before us got the home or not after waiting all week on Friday March 13th we were told the house has been rented out and is off market we were asked if there were any other homes we were interested in we told them no unfortunately there's nothing else on their website we were interested in and asked for a refund on our applications no problems there they did agree to give us back our $200 dollars now fast forward to Monday March 16th only 3 days after after we were told the house has Been rented Out we see the home back on the market we hurry apply again for the home and reach out to RNB asking if we can possibly get our spot back as next in line for the home we were told had been rented out we called left a message they didn't answer they listened to our voicemail and emailed us back saying sorry no they go by 1st come 1st serve basis which i totally understand but in a case like this you would think since we were next in line for this home they would have called us and said hey the applicants before you didn't end up working out and will be putting the house back on the market but nope no phone call no email we just happened to see it back on the market now we went from next in line to 3rd in line I feel like this is super unfair because we only took our application off of the home because RNB told us it was RENTED and off Market hopefully they make it right

Dan and his team are amazing! They took all the pressure off dealing with our rental property…read more Everyone on the team is great!

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

Such an amazing and kind-hearted woman named Margie helped me through the process and was extremely…read morecourteous. Her alone makes these apartments phenomenal. Thank you for everything that you do ! You are very much appreciated

From the moment I walked into the leasing office, I felt genuinely welcomed and treated with the…read moreutmost respect. Margie was the very first person I met, and right away I knew I was in the presence of someone truly exceptional. Margie is an amazing woman with a charming personality, a positive attitude, and leadership qualities that stand out. She made my daughters and me feel comfortable from the very beginning. Throughout the entire process, she was attentive, supportive, helpful, and incredibly kind. The Easton is truly fortunate to have Margie as an ambassador. She is inspiring, talented, and represents the community with excellence. Because of her professionalism and the way she cared for my family, I knew immediately that The Easton was the place I wanted to call home. Please give Margie all the recognition she deserves. Her top‑tier customer service, compassion, and dedication are a blessing to everyone she helps. You GO, MARGIE -- thank you so much! Always grateful, Eddie Urzua

NEVER EVER EVER waste your time with these guys! Utterly useless company. When we had a problem…read morewith our tenant not paying rent and being unresponsive, we contacted them in early February to help us with the situation and help us find a new tenant. The guy we spoke with has been utterly unresponsive and useless per say, we had to follow up like a million times in order to get one response. It's been 3 weeks now, and the tenant has simply abandoned the property without any notice and this property management company is still taking its own sweet time to respond to us. This precisely shows what their customer service is, and reflects how they are going to deal with bad tenants - by staying unresponsive. We wasted 3 weeks with these idiots hoping they'll help us, but in vain. Take your business elsewhere, with other property management services who are much more responsive.

Phoenix Property Management has done an OUTSTANDING job of managing our rental home. We've dealt…read morewith a different company previously and it seems as though we were doing most of the managing while they were collecting the fee. Phoenix has taken control and has truly exceeded our expectations. The communication between us, Phoenix and the renter has been easy. They have excellent knowledge of the property management business and have even shared some tips with us as well.

it's been difficult in general to keep garbage and waste removal consistent for the last 4 years…read more It just gets worse and worse. It's a constant battle with garbage build up and roaches. Now the fire alarm... I call it in and am told that he (Rich the newest person in charge of maintenance) can't get someone today and has an I'm bothered, dismissive message and lazy tone. I remind him it's hazard and he says, "not really". So I text a retired maintenance man who said immediately he'll send someone today. If I didn't know that retired guy and how he's such a good guy and knows the company... who knows when the fire alarm would be addressed.

In 2017 my family and I partnered with A-1 to help manage our two properties in Sacramento. From…read more2017-2019 the service was excellent. Since there has been a change in staffing working with Ashley has been a nightmare. Late rental deposits, no communication on late payments and fees, no communication on maintenance services. We have sent her over 6 emails and have yet to get a response. I DONT recommend this company to anyone expecting to have peace of mind with them managing your properties.

Amazing property management company. Until them, I thought all property management companies were…read morejust horrible. They have changed my mind. Great people great team.

This has been one of the easiest living situations I have ever had. They are on it when it comes to…read moreMaint requests and I love where I'm at so it's a big bonus to have such an awesome property management to work with as well.

I filled out an application that was charged and had my credit ran to be told after the fact my…read moreapplication was incomplete. I have the text messages. I provided two current references so I'm not sure why it was deemed incomplete due to references, and I'm not sure why they process "incomplete applications". Very odd from a company. Check the box to receive a copy of the report... and you may see you never receive it.

I had AIM Realty Property Manage my Lincoln home for 10 years or so. They were hired because I…read morelived in the Bay Area at the time and it made sense for someone to manage this property. There may have not been many options 10 years ago, but I don't remember. For many of the early years, I was made to feel like part of the AIM family. There was some trials/tribulations early on with tenants, but I was never placed in a position to feel like I was alone on an island. We had phone calls to discuss an improved tenant strategy and it always felt like a partnership. This partnership created trust and I stuck with AIM because of this. I was even in their office one time for a scheduled meeting and they included me in their Holiday Party. I carried over this pre-existing partnership/trust when a new Property Manager was assigned to my property about 4 years ago. When I was told "these are great tenants", "the property is being well taken care of", "they're cleaning the carpet every 6 months" (because of highly trained dog), I continued to trust what was going on with AIM. A family member needed to rent this property, so I didn't extend the lease in 6/2016, and gave AIM advanced notice of what was going on. Because I knew this decision would be an impact to the tenants, I gave permission to get out of their lease early. When I first walked back into the house, I was blown away by the difference between what I had been told over that past few years and the reality. To make matters worse, I found out that the Property Manager knew that the tenants had portions of my carpeting replaced (like a very obvious 6' square in the entry way) without anything ever mentioned to me! The final straw was the shoddy work AIM's hired contractors did to address deposit-impacting repairs (had to hire my own people to fix the mess). I also didn't care for the Property Manager's perceived bias for the tenants, when the property wasn't at a level of "being well taken care of" and I was the one that hired AIM. I can only say that all of this really made me shudder to think how many less-than-reality stories I've received in the recent past and many other shoddy repairs were done on the house over the years. If anyone is thinking of hiring AIM to manage their property, please feel free to private message me if you have any questions. The Ferguson Group, Carmazi Real Estate, and RND Property Management all have great reviews on Yelp, so I would recommend giving them a try.