Diego and his team were incredible. Highly recommend. Came and got my e-bike, fixed the brakes…read morewhich were gone, and brought the bike back. Highly recommend.

I had a striped axle bolt and they were able to repair it in 10 Minutes and saved me a $400. Repair…read morebill. These guys are awesome!

Austin and Berkeley are the best! I took my bike in on Friday afternoon for new tires and they did…read moreeverything in. Under an hour. I always take all of bike here for years and I highly recommend them.

Berkeley was the BEST! Thanks for the fantastic customer service. We had a great time…read moreFido g along the coast.

Permanently closed! I drove by today and noticed the windows were empty. Purchased many bikes and…read moreserviced them over the years, a tremendous loss for San Clemente. Lee was an incredibly kind and honest employee. Very sad day indeed!

These guys saved my skin - coming through in the clutch with only 30 minutes left in their workday,…read morethey efficiently fixed a rear tire flat and got me back on the road in no time. They expertly found where the puncture was (near the nozzle) so I can troubleshoot future issues if spoke/rim tape or whatever related. I can't thank you fellas enough for taking the time when other local dealers declined my plea for help. I'll definitely be back when in the area for normal accessory purchases.

I can't comment on the shop itself but whoever drives the grey BW Bike Works Sprinter van is an…read moreabsolute menace to anybody on the freeway within two lanes of them. Almost daily this inconsiderate fool is swerving in and out of traffic, cutting people off, honking, slamming their brakes, etc. I'd bet my life savings this individual is unlicensed and should be no where near a motor vehicle. I've submitted two separate emails to the company informing them of these classless actions but received no response.... leads me to believe it's the owner/manager behind that wheel. Take this for what you find it worth but my family and I support local businesses that not only value those who walk through their doors but also those that share this great country with them.

Amazing, friendly and helpful staff. I just met my son at Bike Works because he broke his throttle…read morecable on his e-bike Bike Works staff were so kind and helped to quickly fix my son's bike. Lots of awesome bikes in the store and he mentioned he would be placing orders for more bikes in the coming weeks in case you want to plan ahead for holidays!

A friend and I have purchased four Aventon Level 2 e-bikes from Richard at Trestle's Electric…read morebicycle company. The bikes are fantastic and fairly priced for the value. Richard has also stood behind the bikes and when needed replaced torque sensors under wattanty. We very much appreciate the local knowledge and relationship with Richard. Especially since so many ebikes are made abroad and are not serviceable.

Richard and his crew have been looking after my ebikes for the last 11,000 miles…read more I was sold from the beginning on Richard's knowledge, honesty and quality work. His prices are reasonable and his service is always right on time. I recently had him upgrade my mechanical brakes. They are outstanding. The best I've had after burning through both cable and hydraulic.

I just purchased a second MURF e-bike…read more The sales representatives are very nice and knowledgeable I looked at several e-bike manufacturers and found the quality of MURF to be superior Considering the size of the tires, the wheels spin true. Small details like the headlamp is good quality, nice comfortable handlebar grips and seat The rear luggage rack is welded to the frame vs. an add-on with fasteners The battery has huge range and speed MURF does a good job managing all the wires associated with an e-bike. The handlebar area looks relatively organized and clean MURF is worth the additional price in my opinion

Disappointing support from MURF Electric Bikes…read more I am writing this review to share my deeply disappointing experience regarding a premature battery failure on my MURF Electric Bikes e-bike. The bike has only 800 total miles on it and is just 3 months past the standard warranty expiration. For a component as critical and expensive as an e-bike battery, failing after only 800 miles points to a clear manufacturing defect or a faulty Battery Management System (BMS). When the battery stopped working, I took it to an independent local bike shop and spent $50 out of pocket to have it professionally diagnosed. Their conclusion was clear: the battery itself was defective, and my best bet was to take it directly back to the manufacturer, MURF Electric Bikes, at their San Clemente showroom where I originally purchased it. When I reached out to MURF Electric Bikes support, the initial response was highly disappointing. Adhering strictly to the calendar date rather than the incredibly low mileage, they initially only offered a 25% discount on a brand-new replacement battery. After a great deal of back-and-forth and pushback on my part regarding reasonable product lifespan expectations, they finally adjusted their offer to $550 plus tax for a replacement. While I appreciate that they eventually moved on the price, requiring a customer to spend over $550 out of pocket to fix a premium e-bike with only 800 miles on the odometer is unacceptable. A quality lithium-ion battery should easily last several thousand miles. Prospective buyers looking into MURF Electric Bikes should be aware that if a major component fails shortly after the warranty date--even with very minimal use--you may be left holding a significant bill for a replacement.

Awesome small business. Everything got set up fast and my bike was fixed before I knew it. Great…read moreowner, made sure I was happy with things before he left and also gave solid advice to a new rider. Fair prices, transparency on services/value and what's needed; no complaints. I'd highly recommend scheduling with E-Bikes only / Michael. I'll be returning if anything else comes up that gives me trouble

These guys were amazing. Came right to my house to fix my back brakes. So much easier than trying…read moreto load up my bike and take it to a shop. They replied right away to my quote request and were able to come out the next day. Reasonably priced, and totally worth a call if you have any e-bike repairs or maintenance needs. Will 100% use them again!!

Great to rent EV bikes really comfortable to ride and pretty quick. Great service person…read moreexplaining how to use the bike and suggesting bike paths to take

It's great working with a local dealer who really knows his product. This is my first e-bike and…read morethe Pedego Ridge Rider 2 performs as advertised, but Danny and George are the main attraction. Extremely knowledgeable, patient and respectful.

Have been dropping by their other shop in the Los Molinos area and finally pulled the trigger on a…read morebike Super comfy... really powerful No regrets at all

After researching E-bikes for a little over a year and purchasing and returning 5 E-bikes…read more(different brands/models), I was about to give up. But I came across Swell Bikes after I returned my Epic bike (right down the street) and I was blown away. The bike is sturdy, reliable, fast, and just looked great. After speaking to Troy (the owner), I was convinced that this is the bike I've been looking for. I took a week to think it over (scared from past experience) but made the decision to purchase it and I couldn't be happier. My bf and I picked it up and rode from San Clemente to Ladera Ranch which was a long but a great ride. I can't wait to ride it again. Some might describe me as picky but I just know what I want and won't settle till I find it :) Thank you Swell team for providing a great bike, great experience and being so patient with all my questions and my process.

My bike fell down and the derailleur was wedged in my wheel today. I went to my favorite bike shop,…read moreBuy my Bikes. Kenny spent just a few minutes and my bike was as good as new! I have visited this great bike shop for over 40 years, and have purchased 5 bikes from the owner Jim. They have a great selection of bikes and the BEST bike mechanics in the county! A special shout out goes to Carl, an expert at adjusting spokes and making the wheels spin perfectly. ALL of their mechanics are first-rate and provide friendly, efficient service. I highly recommend Buy My Bikes for purchasing bikes, but it's also a great place to go if you need your bike fixed!

Jim, the owner, was extremely hostile and rude toward me throughout this experience. I was charged…read morefor parts and services that I later learned were never provided. I calmly asked him to make it right by either refunding me or fixing the issue, but he refused to do either. I have videos documenting how I was spoken to during the interaction. I remained calm and respectful, yet I was treated incredibly poorly. Based on my experience with the service, parts, and customer treatment, I would not recommend this bike shop to anyone. Customers deserve honesty, quality work, and basic respect. I sincerely hope no one else has to experience the kind of treatment I received. The second receipt is from a separate bike shop stating that it was not replaced and still needed to be fixed.