We had a great time staying here! We were getting married at a venue nearby, so we reached out to…read moreNicole a year in advance to discuss reserving a room block for our guests - and she was so kind, thoughtful, easy to talk to, and very responsive during the wedding planning process! Our guests appreciated the quick and easy customer service checking in/out, and we loved seeing such sweet gifts from the hotel to help us celebrate our special day! Highly recommend booking this hotel for any type of stay!!

We used this hotel for a wedding block (wedding was nearby at the Palm Event Center) and Nicole was…read moreexcellent to work with! She was always very kind and responsive via email, and made the process very easy. We were able to get our suite comped with enough rooms booked, and she always kept us informed of who had booked and helped with adjusting reservations even up until the week of the wedding! I would highly recommend using this hotel if you are having a wedding at the Palm Event Center or Casa Real venues as it is a convenient option. Thanks Nicole!

I've stayed in many hotels and so far this is like one of the most least accommodating ones that…read moreI've stayed. I'm not saying all, but there's only one receptionist named Trena whom I felt was more empathetic in my situation and was the only one who made us feel welcome and seemed happy to help. When I first arrived, I was struggling to unload everything out of the car since I had my baby in a stroller and they were able to assist me. All other members made it feel like we were bothering them when we are asking for help. We are a military family and we stayed here for a long-term maybe for over two weeks while waiting for our apartment to be available. We have a newborn and cats. They have so much red tape tapes and house rules when it comes to housekeeping. They keep on saying that it's California law that guests must stay out during housekeeping, however when I looked it up I cannot find any law saying that guests must stay out when they're doing housekeeping. One of their house rules is that we cannot stay at all inside the room while their housekeeping second is that we have to keep the cats in the kennel when they are housekeeping. Having to put the cats in the kennel and moving outside the lobby with a newborn every other day is not an easy job. I tried to compromise and put the cats inside the bathroom while they clean the main area, but they still won't allow or accept that compromise. They're just not understanding at all with certain people's situation. When it comes to following rules, they're pretty black and white and unwilling to help customers out.

Located on the business area of Livermore, off the 580, close to Costco. Safe area with lots of…read more parking. Comfortable for one night, king bed and Kitchenette amenities, no stove , microwave and refrigerator , dishwasher. Breakfast on the morning until 10am. Nice gym and laundry area. Convenience of no contact check in on the app except you still need a key card for the lights.

Check in went well. Offered cookies and coffee. Was recognized as an Honors member. Room was great…read moreand clean. Cool to see my name on the TV welcoming me. Breakfast was good. Would come back to this place.

Located off of 580, near Costco, is the Hampton Inn. Very Clean and Modern Hotel. The AC was…read moreextremely high, but after a while it came down. The breakfast was good for a hotel quickie, enjoyed the mini omelettes. With Hilton's fast check-in and out, it's super easy! *Overall, decent hotel, especially for the price!*

I only come for the cookies. Kidding…read moreBut I stay here often when I visit my hometown. And the rooms are always clean, staffs always nice and whatever I need they always have it. Great location, no complaints !

Choose a different hotel…read more We booked two rooms here and requested a crib. When we arrived after check in time, was told one room wouldn't be ready until 5 but the other room was ready. After going to the "ready" room, it was clearly not ready as they were still cleaning it and was also the wrong room even though the front desk had confirmed it was correct. The second room, phone was broken, fridge not cool. Tv doesn't work. And when I asked about the crib, they said "sorry we had some but they were maybe stolen so we don't have any anymore..." Like what?! So I'm off to buy a crib for the night and you should go somewhere else. Btw. The elevator certificate has been expired for over a year and it definitely makes weird sounds.

This place is quiet! We felt like we were the only ones staying there. They let you order…read morebreakfast the day before and you can have it delivered to the pool area. The room was as pictured and clean, the only downside was shower water pressure is low around 7am. Wasn't an issue at night so maybe too many people showering at once? Otherwise everything was perfect

I cannot express how amazing the Purple Orchid is--along with its incredible staff and owners. We…read morehad our wedding here in September, and the entire weekend was truly magical. Having our bridal party stay at the venue and being able to host all of our wedding events in one place made it the most seamless and unforgettable experience. We absolutely could not have done it without Taylor. She was supportive, organized, and genuinely invested in making our day perfect. If you're looking for the best wedding venue in the Bay, look no further. Our guests still talk about how beautiful the venue and hotel are, and how wonderful and welcoming the entire Purple Orchid team was. It was everything we hoped for and more.

Stayed here while working a nearby street festival and had a very good experience overall. The…read morebreakfast was decent, the staff was friendly, and the property was surprisingly quiet at night. The hotel is a little tucked away, you drive through quite a bit of parking lot to get there, but that actually turned out to be a benefit because there was very little street noise. Yolanda, who was taking care of breakfast in the morning, really stood out. Even though she was clearly busy and constantly moving, she still took the time to stop and fill my thermos with hot water before my long work day, which I really appreciated. I also appreciated the manager, Shiloh, taking the time to text with me when I was having issues with my digital key not working at one of the side doors. Good customer service goes a long way, and the staff here genuinely seemed to care. Would definitely stay again.

One of the west expenses I've ever had for my Hilton hotel was previous reserved a fast full room…read moredue to a medical condition and then was pre-assigned a check-in to a third floor room in the hotel refuse to fix the issue Even after calling Hilton customer service reservations multiple times

The experience as a whole was great! It is relaxing, clean, and a delight. If you are looking for…read morea space to rest from driving; prepare for a work week; or have a weekend stay-caution - this is the place to consider. When we checked-in the front desk person assisted with setting up my digital app to complete my check-in. The bedroom selection was a 2 double with a microwave and fridge. There is a coffee and tea nook too! The blues and white are so calming. The fixtures are clean, the gray time floor and whit tiles in bathroom create a feeling of calm, clean and refreshing. It's a reset to reality for us! We plan to use this location again for a future visit for work. Thank you Hilton!!! We will definitely return to a location on our next adventures!

Only stayed for a few hours to be closer to a meeting. There was police activity by the front…read moreentrance when I checked in. I am not sure what it was about. Frankly, I was too tired to care. The staff was nice, and the room was clean. The water in the shower didn't get that hot. It was more of a room temp setting. For the most part, the room served its purpose. The fact that it's right off the freeway, was a great perk.

We had a wonderful 10 day stay at Hawthorn Suites in Livermore…read more The location was great- close to the freeway, but no traffic noise to keep you up. Easy walking distance to Chevron gas station for water and food items, and Jack in the Box. The breakfast was good- eggs, potatoes, waffle maker, bread/bagels, muffins. The room was spacious with 2 comfy queen beds. I really enjoyed having a kitchenette in the room with plates, utensils, pots, a pan, etc. We went to Safeway to purchase items to cook on the stove or in the microwave, and they were easy to use. The ladies at the front desk were nice at check in and were helpful with getting what I needed for laundry. The laundry room was easy to use as well- $2.75 for the washer, $2.75 for the dryer, and 1.65 to purchase laundry detergent from the front desk. I loved this convenience as well to not pack as much. Overall, a great place to stay in Livermore!

This stay was a mixed bag, leaning more toward disappointing than satisfying…read more The positives first: the location is convenient, with several restaurants and a convenience store within walking distance. Parking was easy and accessible. Once we were settled, our room was clean and spacious, located on the third floor away from the elevator, which kept things quiet. Check-in was quick and straightforward, and the front desk hostess was genuinely kind and accommodating. Unfortunately, the issues started right away. The first room we were given had a strong curry smell, and we had to request a different room. While they did move us without much hassle, that's something that should have been caught beforehand. The bathroom in the new room felt old and worn, with dated fixtures that need updating. The shower was the biggest letdown--water pressure was extremely weak, the pipes rattled loudly, and the shower head made an odd high-pitched "singing" noise the entire time. Breakfast downstairs wasn't worth it, and the coffee was just as disappointing. We ended up heading out to a local breakfast spot instead. Overall, the hotel benefits from its location and room size, but it clearly needs upgrades and better attention to maintenance. It's fine if you only need a basic place to sleep, but there are better options out there for the price.

We stayed just for one night. The evening front desk clerk was friendly and engaging as well as…read morehelpful! The room was immaculate and quiet. We had such a restful sleep! Breakfast was good, and coffee not bad. Definitely an option to stay on the future.

We stayed here during the holiday to be near family. Great location, in the Tri-valley with easy…read moreaccess to the HWY to nearby shopping Outlets! Excellent Customer service from the Desk Staff! Shelly went Above & Beyond to make sure our stay was pleasant and comfortable! Our 2 Queen room was Nice, Clean, and beds were pretty Comfy! The room was even warm & cozy when we entered ... Complimentary hot breakfast was pretty good and the Housekeeper Estavina did a great job to make sure extra necessities were available. I definitely will be back and would recommend this location!!

Simply Amazing. We had an event to attend and booked a room…read moreat the Rose. From Check in - very kind and competent staff - to entering our divine room we were over the moon. Wow! Every aspect of the Room and Bath were impressive. Elegant. We were instantly making plans to return. The Breakfast was sumptuous.. really beyond compare. Garage was perfect....Loved it!

Update: they have stopped using the fragrance sprays in the hallways…read more Everything else is still great. We love the entire staff here. It's still our home away from home.