Ben is the consummate professional. His explanations of issues and plans for corrections were…read moreoutstanding. I would recommend New Phase Electric to anyone needing a professional electrician. Competitive Pricing, Clean Work and a Good Human. Thank you, Ben.

6/30/26- okay Yelp.. where's the edit button to add more stars??…read more.. Reached out yesterday to several contractors.. Scheduled an appt. for today.. Yesterday, my Lexus stopped charging, then the lights in the hallway wouldn't go on.. Second time in the last two weeks and getting very frustrated.. You ever meet someone and you get a feeling of relief.. his laid back demeanor and experience put all my thoughts back in a happy place.. Lucked out as he had some time to install and run conduit.. plus add another outlet...and replace the breaker My life is complete with having a go to electrician!.. Thank you so much!!

Electrify America has opened a new vehicle charging station on the BofA lot at McCarran and West…read more7th St in NorthWest Reno. It serves the large shopping center that houses everything from 5 restaurants, a large supermarket to an urgent care.

Cirque Alice was such an experience! The talent was incredible. The Mad Hatter (Ben Nemzer) stole…read morethe show. He kept the audience on their toes the whole time and made the crowd feel like a part of the attraction. We had such a good time watching him perform and can't wait to see it again!

My boyfriend I had an amazing time at the show, my favorite part was watching the mad Hatter pull…read morethe kids up on the stage! I was very impressed!

Decent chargers by Target so you can go walk and shop around while you charge…read more Only 4 chargers so it def can be quite a wait if they are full or during rush hour desired charging times. Didn't seem like the credit card scanners worked while I was there so make sure you have the app and account set up before charging~

What a nightmare that says these chargers take longer to configure than a Tesla does to charge get…read morea Tesla don't screw around with Electrify America it's terrible sometimes it works sometimes I don't totally unreliable disaster

8/20/2025- Son made…read moreit up here and needed to charge the new Kia EV9. There are two lots with one next to the hotel and the other across the street. My first experience with all of this..very intimidating- for one that likes to keep her electronic devices charged... lol- I can officially say, I am now knowledgeable on where the charging stations are!

Pulled in this AM and the chargers wouldn't show up on the TESLA ap. It's like a Potemkin village…read moreof Tesla chargers.

I would like to thank the honest people @ this hotel. I…read moreaccidently left my suitcase @ a slot machine. Someone found it and turned it in with nothing missing from my suitcase. Thank you again I appreciate you.

I rarely write reviews like this, but after nearly 60 days of being completely ignored following a…read moreformal complaint, I feel I have no other option but to share my experience publicly. My family and I stayed at the GSR for 3 nights to attend a close family member's wedding -- the entire reason we made the trip to Reno. Here is what we encountered: The Room We arrived to a visibly dirty room that needed a thorough cleaning. There were stains on the furniture, walls, and bedding. No washcloths were available despite multiple requests to housekeeping -- they finally arrived on our last day, too late to be of any use. On our first night, a sticky substance on the bedding transferred to my clothing and permanently ruined both my pants and my belt. I have not been able to remove it despite multiple attempts. Pest & Safety Concerns We found a large unidentifiable bug in our room that we had to kill and dispose of ourselves. For the remaining nights of our stay we were uneasy and anxious about what else might be present while we slept. Marijuana Odors -- Every Single Day For all 3 days and nights, the hallways leading to our room reeked of strong marijuana. My 7-year-old son asked me about the smell every single time. No parent should have to have that conversation repeatedly because a hotel cannot enforce its own policies. Rude Guest Services When I called to request washcloths, instead of simply helping me, the agent chose to lecture me on the difference between a washcloth and a face cloth. It was condescending and completely unhelpful. The Pool -- And the Moment We Lost Forever At the pool, our server went on break and her replacement could not locate my payment card. The time we lost waiting caused us to leave late -- and we arrived at the wedding chapel just as guests were walking out. We missed our family member's wedding ceremony entirely. We had traveled to Reno for one reason, and because of this staff failure we did not get to witness it. That is something we will never be able to get back. Checkout & Aftermath When I raised all of these issues at the front desk before checking out, I was redirected, dismissed, and ultimately handed a business card with a vague promise that someone would follow up about my clothing. No apology. No acknowledgment of the bigger picture. No resolution. That was nearly 60 days ago. I have followed up in writing. I have heard nothing -- not a single word. I spent a significant amount of money at this property and was treated as though my concerns were an inconvenience. I would not recommend the GSR to anyone traveling with family, and especially not for any trip where something important is at stake. GSR -- my complaint is still open. You know how to reach me.

I haven't been to the Nugget in years, frankly it was a hole and mostly still is…read more We had concert tickets for the outdoor venue. We heard it was redone and better. The casino is still so smokey. They either need better ventilation or prohibit smoking completely. The patrons at the Horseshoe Bar were obviously overserved. Screaming drunks, stumbling people. Honestly, where is security? Our room was on the 19th floor. It was a corner room and actually quite nice (until it wasn't) the king bed was comfy, there was a chaise lounge and 2 chairs. We overlooked a train yard and metal recycling plant. If you looked up, instead of down, the view was quite nice. Then, it happened. Hot water was running brown in both sinks and the shower. I called the desk, they said let it run. We did. Still brown. The white wash cloths were discolored. She said the cold water is okay to drink. Ummm, no. I asked for bottled water to be sent up. At midnight, when it still hadn't arrived I called the desk. No answer. I affixed a note to the door asking to not knock, just leave the water, which they did. The only redeeming quality is Anthony's Chop House. I won't ever stay again.

Bed bugs, two room moves, and absolutely no mitigation plan!!!…read more I have never written a public review before, despite plenty of less than perfect experiences. I worked in the service industry for years and generally believe businesses deserve the opportunity to make things right. The Nugget had that opportunity and chose not to.. During our stay for Hot August Nights, we discovered bed bugs in room 1638. Security responded promptly, confirmed the issue, documented it, and moved us to room 2838. That replacement room had a long standing AC leak, saturated carpet, peeling wallpaper, and visible growth behind the wall covering. Engineering inspected it the next morning and told us we absolutely could not remain there. We were moved again, to room 1242. The frontline employees were kind, responsive, and genuinely helpful. Management was the problem. We repeatedly asked what the hotel could do to prevent us from carrying bed bugs into the next rooms or home with us. There was no laundry service, no heat treatment option, no containment procedure offered, and no written policy or protocol available when requested. We were allowed to move the same luggage and belongings from 1638 to 2838 and then to 1242 with no mitigation whatsoever. If we had picked up hitchhikers in the original room, we could easily have carried them through multiple hotel rooms and eventually home. We are now home and spending our own time laundering and heat treating our belongings because the property offered no assistance with this before our departure. Manager on Duty Cole Hughes was particularly disappointing. After initially avoiding speaking with us directly, he ultimately offered no meaningful assistance and told us, in substance, that once we left the property the problem would be ours. He then directed us back to Security, whose staff had already done far more to help us than management had. We requested management follow up in writing while we were still on property. No response. We requested information about what to do if we brought bed bugs home. No answer. We were told Risk Management would contact us in 7 to 15 business days. Before departure, I ultimately obtained the Risk Management phone number from Security myself. I called after returning home and left a message. This is what bothers me most: the Nugget responded to the rooms, but not to the guests. Moving us was necessary. It was not a complete response to a bed bug exposure. If this is what corporate ownership has turned guest service into, relocate, document, pass the customer to Risk Management, and wait for them to leave, it is incredibly disappointing. I am writing this because future guests should know: if you encounter bed bugs here, based on our experience, do not assume the property has a meaningful procedure in place to help prevent you from carrying them elsewhere or taking them home. Security and Engineering deserve credit. Management absolutely does not.

Since I had a few comps to use, I decided to stop by and pick up some desserts since we had already…read moreeaten dinner. This time, I chose the Red Velvet Cake and the Chocolate Ganache Cake. Both were rich, decadent, and almost too pretty to eat! We also picked up a couple of their giant cookies--the Double Chocolate Chip and the Chocolate Chip. They also had Oatmeal cookies available. Some of my other favorites are their blondies and cheesecakes, but they offer such a wide variety of desserts that there's always something new to try. It was my first time meeting Nikki, and she was attentive, friendly, and calm throughout my visit. It was also nice seeing Michael, one of the hosts, and Nohely again. Congratulations to Nohely on her promotion to Manager--it's great to see her hard work and dedication recognized. Michael, as always, has a great smile, a wonderful personality, and provides excellent customer service. Another enjoyable visit, and I'll definitely be back

We ate at the Oyster Bar restaurant and definitely will be back!…read more We had the all you can eat sushi and everything we tried was exceptional and I am NOT typically a sushi person. There was absolutely no fish smell, everything that we tried was fresh and delicious! The menu was expansive with something for everyone. Their team was great, very welcoming and helpful. Our server Cieyara (pronounced Sierra) was outstanding!! We'll definitely look for her next time . If you haven't tried this place, it is a must try!

You have to LOVE a company that Stands behind their work. BrightLife Electric is that company…read more Shannon is Amazing!! If something isn't right, believe me, she is going to make it right. I recommend BrightLife Electric to anyone who needs a professional electrician. Well done, Shannon. Thank you!!

Shannon and the team at BrightLife are amazing. They have installed trailer shore power, spa…read moreconnect and a EV charger for me. They are fast, clean and reasonably priced. Once you are on the schedule the team is punctual and polite. I cannot recommend them enough!