Omgosh! This was an amazing show and @Ben Nemzer really brought great energy and humor, and @Angela did an amazing job by making sure the wardrobes for everyone were top tier!! Do yourself a favor and check them out in Reno or a theater near you! Love, love, love this production! read more

I made a reservation at El Dorado in Reno back in June 2025 for a three-night stay (Tuesday-Thursday, checking out Friday) in April 2026. After nearly 10 months of planning, I expected the basics to be handled correctly. When we checked in, we were given a double room instead of the King room we reserved. I went back to the front desk and was told that because they were oversold for Thursday night, there was no way to move us into a King room at all during our stay. That explanation didn't make much sense--they confirmed they had King rooms available Tuesday and Wednesday, but because of the Thursday overbooking, they couldn't honor the reservation for any of the nights. So even though I booked months in advance and had already arrived, I was effectively bumped in favor of guests who hadn't even checked in yet. To make matters worse, only 2 out of 5 elevators were working the entire stay, which led to long waits (up to 20 minutes to get down in the morning) and added frustration. After the fact, I looked through other reviews and saw that this seems to be an ongoing issue, not a one-off situation. Between the reservation not being honored and the operational problems, it was a pretty disappointing experience overall. Skip this place. read more

Status is nice. You have to work for it, but once you get it, it's nice. I have diamond status through Wyndham, and Caesars matches it. With diamond status at Caesars, , you get things such as no resort fee, free, valet, parking, complementary, or low cost upgrades if available, and free parking at properties that charge for parking. (Vegas... Tahoe...). I was in Reno on a Thursday night, and I found a room at the El Dorado for a very reasonable price. Even with the resort fee, it would've been a reasonable price, but it was nice not to have to pay it. I dropped off my car, they picked up my bags for me, held them until I was in my room, and then brought them up to my room for me. I am staying next-door at the Silver Legacy on Friday night, they picked up my bags for me out of my room, held them for me, and will bring them next door when I am in my new room. When I checked in, I asked if an upgrade was available. She said, yes, no charge. I figured I was just going to get a nicer room on a higher floor. Imagine my surprise, when I opened the door, and walked into a spa suite. That was very nice of them. The room was on the 14th floor, and it overlooked... The bowling stadium. Not much to see during the daytime, but at night time, when all the city lights came on, and in the morning when the sun came up it was very pretty. The room was very large. It was an older room, there were a few scuffs and scrapes here and there, but that is just cosmetic. Everything in the room was spotless. The shower is decent sized, , but it doesn't have a bathmat or a grab bar, so you need to be just a little bit more careful. There's a fridge and a Keurig, but not a microwave, the TV gets a great picture, and it also has movies available for rent, including "naughty" movies. If you are not into that, or if you are traveling with kids, you have the option of blocking those. The bed was very comfortable, and I had a good night sleep. The Wi-Fi was OK, fast enough to stream video, but it did cut out a couple of times. Nothing major. The star of that room was definitely that Jacuzzi spa tub. It does take quite a while to fill up, it took well over a half hour to fill up. So if you want to use it, that's something you need to consider. Once it was full, I turned on the jets, and I soaked in that thing for between a half hour to 45 minutes. It was heavenly. I had been on the road for almost a week, and my back was bothering me, and this just did wonders for it. Even if you have to pay for this suite, it is definitely worth the splurge. It's a great property. The El Dorado, the silver legacy, and Circus Circus are all Caesars properties, and they are all connected. So you can walk between the properties without ever stepping outside. Lots of shopping, gaming, entertainment, bars with different themes, and lots of different places to eat, ranging from Ruth's Chris on the high-end, to the Circus Circus food court on the lower end. ("the habit" burger place in the food court was definitely the lower end... ). The El Dorado used to have an awesome buffet, but it is no longer there. I was going to have dinner at the brew Brothers. Back before I retired from drinking, I remember their "big dog ale." It's a great beer, and they still have it. Unfortunately, my two favorite items on the menu the burnt ends and the meatloaf, are no longer on the menu. So I just went elsewhere for dinner. Overall, a great day. Thanks. read more

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It was a smaller theater, which made it more intimate with the crowd. Very family friendly. My daughter was chosen to go on stage to be a part of the magic show act of the Mad Hatter. The Mad Hatter was hilarious and talented at the same time. He really brought the crowd in. The preforming acts were great and the singing was wonderful. We recommend this show! read more

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This show was amazing! The mad hatter was absolutely brilliant. He also orchestrated my proposal with my fiancé and I'm still in tears. The performers were extremely talented! Please go! read more

Eldorado Reno - A Caesars Rewards Destination - Casinos Near Me - Reno, Nevada

A group of friends went to see Cirque Alice. It was an amazing show for all ages. It was captivating and fun. I was impressed with the size of the theatre.. I'd suggest this show for families looking for a bit of excitement. The acrobatics and aerial display kept you on the edge of your seat. read more

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2 of 2 Yelp review pages. I knew I did a review on this brand! It was on 3/21/24. Looks like there is more than one Yelp page?!?! Anyways... Quality/Quantity - I was (am) a Caesar customer like since forever. This was actually one of the first brands that I joined the loyalty member program. And till this day, I am still a member. But I have not been very active for years. Well locally, I frequent GSR; see other reviews. Today we came for the Biggest Little Latin Festival; see other reviews. It was just okay; I wanted and expected more. And of course, NO happy hour at Brew Brothers on a Friday; another let down... Might explain why they did not have many customers today, even with an event happening. Ambiance - Still a nice casino. I really appreciate and like that you connected the 3 casinos without us having to go outside. Nice to have this event indoors as it is weather proof. Not sure if this helped or hurt your event...? Oh, your advertising could have done a better job explaining exactly where the event was being held. 815 rooms. The casino can use some updating. Too many businesses/restaurants were closed, so limited dining. More of a weekend night life scene...? Service - Self service today. Price - N/A. Well, my wife did support the vendors at the event. Owner Comment - Congrats on your success since 1973. And since 2020, Caesars Entertainment, with your 5 brands. Eldorado, congrats on your success since 1973. Caesars, congrats on your success since 1966. 1995 - Renovated and added the Silver Legacy bridge access. I see that Caesars Entertainment Reno brought you in 2020. Or was it the other way around...? read more

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Show was incredible! The performers are very talented. I sat complete awe the entire show! read more

Eldorado Reno - A Caesars Rewards Destination - Casinos Near Me - Reno, Nevada

July was a rough month for me. My mom's health started declining rapidly and unexpectedly. That was the beginning of the month, my birthday is towards the end of the month. My nephew volunteered to take care of my mom so I could celebrate by birthday. since I was going to a Reno Aces game, I decided to staycation downtown. All the Caesars hotels had great options but I decided on the Petite King Spa Suite at El Dorado. Check in was so easy. I was able to do it early, for a small fee, and at a kiosk (after receiving an email telling me how to do it). Check out is also easy, with kiosk and key return. I loved the room! Spacious, great temperature, nice private view, and just plain comfortable! SO relaxing! In fact, I plan to return in December for an overnight staycation! Location is key. We walked to Greater Nevada Field, and then back. We were able to get some drinks from Brew Brothers, and bring to the room. read more

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Alice show was amazing and the Emcee the magician and Hatter Mr Nemzer brought the vibes 100% !! Cant have an outstanding show without a top notch Emcee!!! read more

The Mad Hatter ia amazing. Hands down this show is amazing and kid friendly. Interactive show. Mad Hatter is funny and amazing at what he does. Very approachable. I would see it again. They girls had a great time too. read more

This was the best show I have ever and I am 70 years old. All of the acrobats were amazing, if not their feats. Alice looks like a future Disney . However, the obvious star of the show was who played the Hatter. He engaged the audience, was fantastic with children, funny as all get out, and his magic was perfect. I loved his quirky character and the purple colors. This show is a real winner. Go see it before it closes. read more

On this particular visit, I was attending the Jingle Bello Rock show and we had a great visit. The El Dorado is usually my first stop passing through downtown for events, shows, or just evenings out. I've not always had the best time here, but overall I would say it's one of the better downtown casino/entertainment locations in the downtown area. read more

Cirque Alice was absolutely incredible. Must see if you're in town. The performers were stunning, the show was fun, and the costumes were amazing. 10/5 read more

Phenomenal show, best show to see on my birthday! The crowd participation, the engagement, the humor, the skills! Also amazing vocal control and acrobatics! read more

OMG! I wasn't sure what year I was in when I walked through the doors. The last time I stayed at this hotel was as a teen in the 90s, and I swear absolutely nothing has changed. Walking into the room felt like stepping into a time machine and not in a cool, retro way. The entire property felt incredibly dated, and the room decor is exactly the same as I remember it from decades ago - Worn-out, tired carpet that has seen way too much foot traffic. - Outdated walls - Tiled bathroom with an old toilet. - The elevators were painfully slow and made terrifying, loud cranking noises every time we used them. Definitely added to the "unintentional haunted mansion" vibe. We specifically chose to stay here for the pool, while our friends booked across the street at the Whitney Peak which had none. We weren't informed until we asked and were told it was closed because it was "not in season." Come on, it was Memorial Day weekend, the official kickoff to summer, and the weather was in the 80s! The staff was not friendly, walls were paper thin. The only plus was that it was walking distance to the Patagonia outlet. We will not be staying here again. read more

Cirque Alice was amazing!! It was top notch start to finish!! Mad Hatter was amazing!

I should have listened to the reviews! We arrived at 2pm hoping to check in early. They could accommodate us, but there would be a $28 charge for early check in. Really? When we got to our room the smoke detector was hanging from the ceiling and there was a big paint warn off mark on the head board. I went to get our room changed. That night the electricity went out so their whole internet, tv system did not work the following day until late in the afternoon. The casino was dead and so dark. I've never been to a place that looked like it was going out of business! Every time you looked they were working on escalators, so you had to take the stairs. Next time I'll just go back to the Peppermill or Atlantis. Caesar Corp should be ashamed! read more

Eldorado Reno - A Caesars Rewards Destination - Casinos Near Me - Reno, Nevada

I went to the sports bar there were 2 bartenders and 5 people sitting at the bar with drinks. I didn't get greeted or a drink within 20 minutes of waiting. read more

10/10 definitely recommend watching cirque Alice . My fav part of the show is everything... ! especially the Hatter did an amazing job making the crowd laugh and definitely in engaged with the magic tricks and jokes . This isn't my first time watching this my second time . But definitely take the time to watch it ! read more

Loved this show, exciting action packed, very entertaining.....loved all the characters, mad hatter, Alice .. What a voice... And especially the March hare....I could see it over and over!!!! read more

We stayed here on our long road trip.  We are Caesars rewards members, and the room was comped!  The room was spacious and comfortable.  There was a Keurig machine with K-cups, and they left us two bottles of water.  There was a fridge in the room.  The bed was comfortable, and we enjoyed our stay. read more

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I visit the Row about 3 to 4 times a year. I'm a Diamond Plus player, which gets me comp rooms and valet. This year, I switched to staying here, rather than Silver Legacy, as I prefer both the rooms and valet here. All and all, it's a nice property. Nothing much negative to say. There's a good selection of machines to play and the eating options are also good. On this particular visit, the internet was terrible, kept dropping. I did notice that they've changed up their toiletries to some better products that smell wonderful. I do have a special shout out to the Valet Services. These guys are always so pleasant and helpful, particularly Jordon. I look forward to seeing him during my visits, as he's fun to chat with, and provides great service. Also, I'd like to start a petition to bring back Peggie the Pigeon! She was the mascot at Valet - the smartest pigeon you ever met. She kept everyone in check ;) I hope management reads this and reconsiders giving her the boot. Just a side not, why does Caesar's not do something about Circus Circus? For instance, it's called The Row, which includes Circus Circus, however, I think a majority of people who visit The Row, never set foot in Circus Circus (unless they've brought their kids). The casino area isn't somewhere I'd want to spend anytime. It's dank and depressing. They need to "amputate" this sickly property and replace it with something new and exciting. What a waste. read more

Eldorado Reno - A Caesars Rewards Destination - Casinos Near Me - Reno, Nevada

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We stayed here in the Sierra Tower & the rooms did not have any air. Not just no AC, but no air FLOW! We were dying! It was so hot & uncomfortable, we couldn't even sleep. I felt like we were suffocating, there's no fresh air as you can't open the windows, so we basically in a box breathing our own air. It was miserable. I spoke with other guests in the same tower & they all had the same experience. We intended to stay the weekend but ended up leaving after 1 night. Very disappointing for what you'd expect to be a reputable establishment. I will not be staying here again. read more

The staff is fantastic and could not have been more accommodating at every turn: front desk, bell captain, casino, restaurants. That being said, the hotel is in desperate need of refurbishing/upgrading. We were also disappointed that as of 5/23/26 the pool was not yet open for the season. read more

Dance show was precisely sick with a bunch of gay dudes and sultry lesbians. Electronic dance pop hip hop music was live and they were performing ultra provacative. Totally worth watching and definitely visiting again eventually! read more

Had an amazing time staying at the Eldorado Hotel and Casino on THE ROW in Reno Nevada For Hot August Nights 2025 Beautiful room, Great view, I'd highly recommend staying here as I will again next year read more

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They just keep deleting their page and creating new ones in order to not have low reviews. If you want to find dirty used bloody needles and pills in your room stay here. If you want to follow up or care from management and staff stay here. read more

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Great show at the El Dorado!! Love the showroom so clean and well set up. Two bars inside which make it super convenient and as Yelpers last night we got VIP "Hot" seating in front with intimate seating in comfy chairs and tables with a small light and menu. Saw Menopause the musical which was hilarious and put on by 4 fabulous ladies who through skits showed what us "hot ladies" deal with! Loved the music they sang and danced their way through! See it if you haven't you will love it!! Staff here are all on top of things and are sure to make your experience the best!! read more

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Went for a girls weekend for my birthday...due to multiplier weekends I was able to level up and enjoy the VIP lounge. Which is AMAZING customer service. We were taken care of by Bri, Susi and Amelia. In this lounge you get drinks wether you're gambling or not as long as you tip (not a requirement BUT definitely HIGHLY recommended.) They even have a fancy coffee maker (my friend loved their fresh espresso martini) clean bathroom and 12 TVs with the NFL ticket for a good Sunday Funday. We had a blast and am looking forward to going back if only for the lounge read more

Eldorado Reno - A Caesars Rewards Destination - VIP Lounge - Casinos Near Me - Reno, Nevada

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This establishment has taken a serious turn for the worst. During New Year's they had two Elevators working and the staff had some serious heart burn about working on New years... With all the money people are loosing here... What's stopping the elevator repairs. Definitely happy I don't gamble here... Its sad this used to be a quality establishment the last five years have been tough for this place forsure. read more

I absolutely loved this show. It hit every single point about menopause. I was not on the list, but an elite friend called me and asked me to go and I jumped at the chance. We got to sit right up front in the hot really enjoyed myself. So a lot of my good friends there that I've met.. The show is just fabulous. Definitely. If you get a chance to go see this show. Do it I'm going to take my other sisters to go see it. They're going to love it. We got a treat. Bag as well. It had water chocolates. In 2 flavors of pretzels, we got 2 free drinks. The girls on stage were fabulous absolutely Funny, I couldn't quit laughing. read more

Eldorado Reno - A Caesars Rewards Destination - Cheryl who invited me in front of the entrance - Casinos Near Me - Reno, Nevada

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My wife and I attended a private event which included dinner and we both were please by the service provided by our waitress and waiters. The food was served hot great verity and very flavorful. We look forward to attending another event soon. read more

Menopause the musical was hysterical. Those 4 women were fantastic, funny, and so talented. The show was so creative! We were able to sit in the 'hot seat' section. Not typical chairs and in the first 3 rows! Perfect! read more

Eldorado Reno - A Caesars Rewards Destination - The stars of the show! - Casinos Near Me - Reno, Nevada

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The guy at the check in desk, Dennis, was an absolute jerk. He spoke as quickly as the voice that lists all the legal jargon in commercials. He didn't explain how, or why, the charges seemed so out of whack. When we asked for clarification about it, he had attitude. Finally got up to our room, and it wasn't what we had reserved. When we came back down, he acted like we were the ones who were in the wrong, even after we said we had talked to someone else in the phone who assured us we would easily get placed into the correct type of room when we came down. Dennis sucked. Also, dinner at the hibachi restaurant was one of the worst experiences I've had at that kind of place. Chef was NOT entertaining, staff was NOT attentive, unless you mean to their phones. read more

Skip this place ! Maintenance is nominal - this place has been ridden hard and put back wet way too many times - 7 elevators only one is working 25 minutes to get down the elevator elevator and no stairs - the best part is employees are great! They are the best they can with this absolute s hole - i'm unsure what a $34 resort fee goes towards it's not maintenance, half the restaurants were closed all week. Never again. read more

CABARET LE CIRQUE Cabaret Le Cirque was incredibly entertaining, with astounding feats of skill and strength, fantastic dancing, and wonderful singing. The action was nonstop, and the costumes glamorous. The entire cast was incredibly talented! The theater itself is small and intimate. It seems that every seat is the best seat in the house. You'll feel like you're part of the action! read more

Eldorado Reno - A Caesars Rewards Destination - The lights, the stage, the whole effect is thrilling! - Casinos Near Me - Reno, Nevada

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Cabaret Le Cirque Eldorado's current show for summer 2023. Truly the best variety show I have seen in the showroom to date. Cabaret sexy, funny and fabulous music. Le Cirque stunning performances. It's a must see because I don't want to spoil any of the fantastic surprises. The costumes are a bit circus and showroom combined. They were fun, sexy and all glam. The cast is over the top, starting with the devilish ring master/host. Madam Octavia the "queen" of the evening with a fabulous and powerful voice. There's no lip singing here. The ensemble of incredible dancers and singers add to the nonstop motion on the stage. Then the shocking cirque performers. OMG what they do. Your heart will stop, you'll gasp, you will be shocked, and entertained all at once. The music choices - finally!!! Finally someone has created a show with a mix from the 80's to current. Music that was superb and pretty much everyone knew. It told the perfect story. F, G, H rows are eye level with the stage. I feel the center in these rows are splendid. There are ringside tables and seats with champagne service available. Be careful, the bars on each side of the stage are included in the show. I'm posting just a few pictures for a teasing taste. Go, be entertained and enjoy. read more

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Had a staycation for the BBQ Brews and Blues. 1st issue was that only 1 elevator was working in the parking garage, which was quite inconvenient. The pool hours are from 9am until 7pm, and the hot tub was not available for use, which seems to be a standard issue at Cesar properties. The beds, although comfortable, could use more than just thin sheets as the heater in my room did not work. They do respect your wishes for no housekeeping services, which is nice. It's definitely not a super fancy place to stay, but it does the trick for a staycation when you don't want to deal with an Uber. read more

When arriving at the hotel at 4:00 PM . There was only one desk rep and there were 12 of us checking in. I asked the manager if we could have more help. He was to busy pouring champagne for other guest. He finally did go help at the desk. Also to many restaurants closed. read more