Wow, what a gem! This place reminded me of the early 90's . I felt younger visiting this place! The ceilings are lower and the place is huge . The staff was amazing.everyone knew me by first name. We stopped in Virginia City which was ok and Reno was packed! read more

Nugget Casino Resort - Cool old school room - Casinos Near Me - Sparks, Nevada

The room itself was about what I expected, so I don't have major complaints there. My issue is with the valet service. In the morning, we waited over 30 minutes while valet staff searched for another guest's lost key. Later that same evening, we ended up experiencing the exact same thing ourselves. The valet staff lost our key and it took over 20 minutes for them to locate it. They did not think to hire more staff for the busy Memorial Day weekend and the basketball/volleyball/adult softball tournaments that were going on in the area. The night before we had to leave our car halfway in the street because valet was so backed up. The guest service manager told us to leave it half away in the street. The next day the same manager blamed the desk agent for losing our key when they did the same thing in the morning when she wasn't there. Unfortunately, this caused us to be late to a magic show we were attending at Grand Sierra Resort. I understand mistakes can happen, but seeing the same issue happen multiple times in one day shows a serious lack of organization and professionalism. Valet should make the experience smoother, not create unnecessary stress and delays. read more

I have been going to the Nugget for about 40 years. I love the Oyster Bar. But the issue is that the Nugget started charging for parking to attend the Brooks and Dunn concert, $20! We had to park on the top floor, the elevator was packed. My husband and I walked five flights of stairs! Outrageous! read more

Nugget Casino Resort - Concert - Casinos Near Me - Sparks, Nevada

I've been to Reno several times in my life but this is the first time I've stayed at Nugget Casino Resort. Overall, my one night stay was not a bad experience. They have amenities such as a pool and gym. I did not check these things out. They also have lounging areas, and indoor stage, an outdoor stage, and Starbucks. Check in was easy. I just went to the line and the people working the counters were decent. I did have to ask about the hold on my card. It is like any other place you stay, they put a hold and then the money will be put back onto your card if there were no issues/damages/lost items. The casino area looked okay. I did not gamble on this trip. I would stay here again if need be. Check it out for a decent price and an ok stay. read more

Nugget Casino Resort - View from the 19th floor - Casinos Near Me - Sparks, Nevada

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I am writing to express my disappointment with our stay at the Nugget Casino Resort from June 10 through June 15 of this year. Unfortunately, our experience fell far below the standards we expected. Before checking in, I specifically requested a room that did not face the train yard because I was concerned about the noise. Despite that request, we were assigned a room overlooking the train yard, and the train noise continued throughout the night, making it very difficult to sleep. Upon entering our room, I immediately noticed how dusty it was. I called the front desk and was told housekeeping would come and dust the room, but no one ever did. I also found the plastic twist-off cap from a children's food pouch on the carpet. I reported it to the front desk the very first night, and I was assured it would be removed. It remained on the floor for our entire five-day stay, making it obvious that the room was never properly cleaned or vacuumed and our sheets were never changed! Another major issue was the air conditioner. Even with it set to the coldest temperature, the room never became comfortable. It remained hot enough that I needed a fan. Before our arrival, I had called the hotel and was told a fan would be available, so I would not need to bring my own. However, when I contacted housekeeping, the employee was very rude and immediately told me they did not have any fans. After I explained that I had been promised one before our stay, she reluctantly said she would "see what she could do," but no fan was ever provided. To make matters worse, only one elevator was operating during our stay, resulting in extremely long waits every time we needed to go to or from our room. Since returning home, I have made every effort to contact someone regarding these issues. I have attempted to send emails to four different email addresses provided by the hotel, and every one has been returned as undeliverable. I have also called numerous times and was repeatedly given different email addresses that likewise did not work. I left a detailed message for the hotel manager, along with my phone number, requesting a return call. To date, no one has contacted me. I am extremely disappointed not only with the condition of the hotel and the poor customer service we received during our stay, but also with the complete lack of response afterward. I expected much better from a resort with the Nugget's reputation. I hope someone will finally take the time to review my concerns and respond appropriately. As it stands, this was one of the most disappointing hotel experiences I have ever had, and unfortunately, I cannot recommend the Nugget Casino Resort to others or consider staying there again! read more

The Skywalk Arcade is located in the Nugget Casino Resort on the second floor. They are open all day, everyday, 24/7. This arcade room offers a bunch of games from prize machines to arcades. The Arcade room splits into two separate rooms directly across from each other. They have a few tables and chairs so parents has some where to sit and watch their kids. The ticket redemption or prize counter is located in that same room. The other has two vending machines. One has snacks and the other has drinks. There's a section of old school video games like Pac-Man and Dig Dug for old timers like me. Also, it has a pool/billiards table and two air hockey tables. Location: 1100 Nugget Ave, Sparks, NV 89431 read more

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We stayed four nights for a golf tournament. The power went at about 3pm; back on after an hour, then off until midnight. I will never visit this place again. There was no "guidance" for the guest, employees were business as usual. One elevator was working, very slowly. No employees at the stairwell advising they are for exiting in emergency. We were able to climb five floors, then the door was lock; this was concerning, not knowing they are designed for exit only. After, well over an hour of trying to get to our room, I finally went to the front desk and asked about a "manager" elevator as one of our friends called and said they got to their room that way. Person at the desk said I have to find a security guard to take us up the service elevator. That was not good enough, I told her. She picked up the phone and supposedly called security and said the service elevators are not working either. I told her I and going to stand there until I get some help. She hollered at a security guard, he took us to our room. The management initially was going to rebate us $20, then recanted. There stance is it was the fault of the Nevada Utility Company. That likely is partially true, but the other tower had electricity (not generator) and every other business nearby had power. I would have been happy with a letter from the General Manager under my door, or given to me at check out. Heck, throw in a discount for next visit, or a couple of cocktails on my next visit. Now there will not be a next time. There are numerous similar Hotel Casinos in the area, that would not discard negative guest experience regardless of the reason. Rant over, laugh if you have read all of this review. read more

We have stayed many times before. We know what to expect which is usually a lower tier bit clean enough. Check in was fine. Front desk was friendly enough. Casino bartenders were nice. Everything else was just slow. Our room? We didn't notice it at night but next morning we found the stained comforter we had been sleeping on. Plus a bevy of toe nail clippings on the floor. Notified the front desk and they gave us a $40 food credit and will "deep cleaned" the room while we were out. Apperently "deep clean" does not mean vacuuming everything because toe nails clippings were still there. I can't imagine us staying here again. Who knows what they do not clean. read more

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This was my first time visiting the Nugget. I was impressed by the size of the casino and the many restaurant choices. We ate at the Oyster House which I chose specifically because of their Creole Gumbo. It was everything I hoped it would be. I highly recommend the Oyster House if you're looking for something seafood! read more

I genuinely do not understand how this room was considered acceptable to rent to paying guests. Especially guests that paid alot of money There were disgusting splatter stains on the walls and ceiling that looked absolutely revolting, grime and smudges all over furniture and mirrors, dirty drawers with marks and buildup inside, visible filth on surfaces, and stains on the bedding. Every time I looked closer, it somehow got worse. It felt dirty, neglected, and honestly unsanitary. I paid for a clean, safe place to sleep, not a room that made me question whether anything had been wiped down at all. Housekeeping clearly missed the entire assignment here because this did not look cleaned, inspected, or cared for in any meaningful way. For the amount charged, this was embarrassing. I should not have to inspect every corner of a hotel room like I'm documenting evidence. Absolutely unacceptable and beyond disappointing. They didn't offer a refund either read more

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Had 1 washcloth for 2 people, asked for another and never got it. The elevator situation is a joke. They don't service some floors (one side) but it isn't noted which floors. Slow, shaking, elevators. Ran out of toilet paper and they were too busy to send any up. Paid for valet parking which is $10 a day and when we brought our car back they were too full to accept valet service so paid for service and had to self park. Parking garage is a long way away from the actual rooms. Ice maker on our floor was broken all 3 days we were there. Overall not impressed and definitely would not recommend. read more

My friend and I went to the movies. Then she said let's go to the Nugget and play a little bit. We walked in by the Oyster bar. A few people at the bar, but the Casino seemed so empty, yet why on a Saturday night? Maybe football play offs. I went to the bathroom. The bathroom was nice and clean. We headed over to where the bar use to be by the showroom! I loved that bar so much and truly miss it and the bartenders. We sat at the machines by the old bar for most of the night. The cocktail waitress was attentive even though we weren't drinking. For the amount of time we sat there you'd think we'd win some! Machines were very tight, maybe that's why the place is empty. So we played Keno games all evening and we had a good time! On our way out we decided to stop at the Hot Peppers game. It's one of my favorites!! We started to win, it was a great feeling after being a loser all evening. We wanted the big win, like everyone does but, no such luck The best part was spending time with my Friend. We can always make more money tomorrow, come back and try our luck again. In my opinion, the true beauty of life isn't the money but the friendship! read more

The room was amazing. A very nice steak. Made service was excellent when you wanted extra. They brought it. We checked out later. They accommodated us so we really liked it read more

I've stayed here for 5 nights in a suite (room 950). The room was bigger than I expected. Had a nice view of the train tracks. The view on the other side of the hotel was better. The train tracks did make a lot of noise at night but they can't control that. Not a lot of water pressure from the shower and the tub is slightly small but manageable. The bed was comfortable and I slept well. There was not enough lighting in the room. The lamps provided most of the light and they all had to be turned on/off individually. My fridge still had someone's left over food in it but the cleaning staff took care of that quickly. The staff here was amazing. Cannot say enough good things about them. From the baker to the front desk to cleaning and security, I enjoyed every interaction with them. My least favorite part of staying here is the fact I could hear EVERYTHING from the room next to me. They were loud until I turned on the TV and they could hear me. They suddenly got really quiet even though my TV was not loud so I'm assuming they could hear me as well. If I could change anything, it would be that. read more

My husband and I enjoy going to the Nugget. We enjoy playing table games and slots. My fave machines I've named Creepy Dude, Josie and Elmer are very generous to me! In addition to gaming, we do stay throughout the year at the hotel (Resort Tower) with comps, enjoy dining throughout the resort, the annual Rib Cookoff and concert events! The rooms are clean and spacious. Even though we live close, we enjoy our staycations. Looking forward to having fun and winning at the Nugget in 2026. read more

HORRIBLE! SW Airlines gives this hotel 4 stars? I would give it zero stars if I could! On a 4 night stay, in first room (Resort Tower) I got locked in the bathroom because the door handle was broken. Thank goodness, my daughter was still in the room and could let me out. We immediately went back to the check-in desk and they didn't even apologize for what happened. They moved us to a different room - it was after midnight so we didn't notice till the next morning how dirty the room was. Hair on the towels, mold on the shower mat and the fridge didn't work. Next morning, back to the check-in desk and still no apology and staff is grumpy. They moved us to the Casino Tower in a "Hospitality Suite." We thought OK, now this should work! NOPE! This room had 2 bathrooms and the master shower did not drain fast enough so by the time you were done taking a shower, you were ankle deep in water. The front bathroom only about a fourth of the water was coming out of the shower head and the rest of it was still coming the spout. The worst part of this room was the noise coming from the train yard at the back of the hotel. All night long you heard loud bangs as they were connecting each train car. read more

Nugget Casino Resort - Only 1/4 of the water coming out of shower head. - Casinos Near Me - Sparks, Nevada

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The only thing that saved this visit to Sparks was a visit with old friends. WE WILL NOT BE RETURNING TO THE NUGGET! Parking was a nightmare with minimal/negligible valet service. The casino floor was crowded with unruly, unsupervised, under-gambling-aged patrons which made safe maneuvering nearly impossible and made us wonder where were the security personnel? read more

The worst casino hotel I've ever stayed at. Casino floor is small, reeks of cigarette smoke, has one overcrowded craps table, and is full of rigged slots. Our room was right next to the freeway, elevator lobby, and ice machine. You could hear them all night. Almost all of the elevators were broken/"under maintenance". You had to wait 10-15mins just to get a cab to the upper floors. We ran out of bathroom soap and when we asked the front desk for more, the bald guy with glasses was rude and dismissive. Soap didn't come for another 40mins. Half the arcade games are broken and overcharge your game card. Strongly DO NOT recommend staying here, especially for the outrageous $50+ resort fee. Stay at another casino and actually be able to win back the extra money you spent to stay there instead. read more

Nugget Casino Resort - Room right next to the freeway. Hope you like staying up all night listening to loud trucks - Casinos Near Me - Sparks, Nevada

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What a trashy place. The only reason we sucked it up is to because it is walking distance from the Event center! That is THE ONLY good thing about this dump. First and foremost, the place is filthy and so outdated it's like walking into the 70s. The elevators are "under renovation" and let me tell you we thought we were going to die on one of them. The buttons are full of grime and do not light up, you will wait forever, but then when we got in, we went up about 5 floors and then jerked to a stop~ We hear what sounds like a snapping cable then we are at a stand still for a minute or so. I figured we were getting ready to drop, or just be stuck for a while. Then slowly it moves up and the doors open! SAW MY LIFE FLASH BEFORE MY EYES! We needed to get all the way up to 18~ it was a terrible start to our visit. Then that night we kept telling people not to use that one elevator, and a lady intervened and said she had been on it the night before and when the doors opened they were looking at a wall!!!! it slowly moved up and they all RAN off. This place needs to be demolished. We got a "remodeled room" HA! there was black duck tape around the windows, the floor was so dirty and sticky, the chairs were ancient. The bathroom floor was slimy, and the rooms are so thin we got to hear our neighbors ALL NIGHT LONG. What dump this place is! Don't do it! Also, we asked the belldesk for a cab, which never showed up after 3 phone calls and an hour wait. Even the cabs don't wanna come here. We got an UBER instead so we could eat at the Atlantis. You could not pay me to eat at this hotel with the amount of filth I saw. One last thing, after the concert, we wanted to have a drink. Bartender #1 saw us standing there, completetly ignored us until finally he yells. "I'll get to you when I get to you!" we weren't even waving him down or anything~ Just standing there being ignored until we got yelled at. Moved on and bartender#2 is SO SLOSHED that my husband has to show him where the grapefruit juice is! The guy could barely walk. That we laughed at, but this place is just awful. I'd give zero stars if I could. I wish I had taken pictures, but I didn't. bummer! read more

I'm not sure what exactly I was expecting given the very reasonable rate for the rooms and yet my expectations were still not quite met. Having been so removed from smoke-filled establishments for a number of years, the first thing I did notice from the room was the overwhelming smell of smoke in my "non-smoking" room. Why bother indicating a room is non-smoking when the cigarette smoke from the casino wafts in and out of every orifice as if I had lit up right then and there. Stale smoke at that. The rooms themselves do not appear to have been updated in...well, ever. The sheets on the bed were scratchy and "pilly" and the bed itself was rock hard. The Standard King room I was in was extremely spacious and would have been a great place to get some work done between conference sessions if the wifi were consistent but instead, the free wi-fi worked sometimes albeit slow and choppy so I ended up using my hotspot more often than not, but cell reception inside wasn't optimal either. In the bathroom were more surprises. A dirty towel was left on the edge of the tub. By dirty, I mean a hand towel that was crusty and had makeup remnants on it. I used one of the folded up towels to swat it to the floor where it stayed for the entirety of my stay. The plumbing is odd as well since I could only manage to get the toilet to flush correctly every 3rd time. Other items to note - Housekeeping is BY REQUEST ONLY. With most hotels you have to remember to put up the Privacy Please placard to avoid housekeeping interruptions but that's not needed here since they will NOT clean your room unless you request it. A Few of my colleagues did request that housekeeping provide them with a few extra towels and found an unexpected "housekeeping tip" added to their bill. The two main restaurants in the hotel get rave reviews on yelp and we were hoping to try them, but could never get a reservation so plan ahead. Rosie's cafe was nice and the meals I enjoyed over the 3 day trip were great, but they were not consistent. A colleague ordered the same meal 2 different times and the end result was night and day. The Starbucks in the lobby accepts mobile ordering which is definitely nice - unless of course you like "pod coffee" and don't need more than a sugar packet to add to your morning beverage. Pleasantly surprised at the freshness and quality of the Island grill - their Poke bowl was nice. I never visited the pool because every time I walked by it was wall to wall with other guests and families so clearly it's a good place to be and the kids all seemed to be having a great time. Same kids were likely the ones running screaming up and down the halls all hours of the day and night, but I can't blame the hotel for the behaviors of their guests. read more

Nugget Casino Resort - King room - Casinos Near Me - Sparks, Nevada

So difficult to inquiry information on your free play with the representative Arlene who doesn't listen to the question(s). I advised her that I was here last week around midnight and I was scheduled to have free play til Th and start again Fri. If there is a cut off or time period ? She states she couldn't check last week. She said she can only check this week. So I rephrased and asked so I have free play til what time on the 6th ? Midnight . Ok, when does my next free play start on the 7th ? 8am. Shaking my head. read more

Less than 1 if possible. If you don't want to smell pot don't stay here The management doesn't care and all they say is they will spray deodorizer. But if it causes migraines so what! they can't punish the smokers. The person who is being inconvenienced can move rooms but can't do anything with the smokers. Should have to give a refund to anyone who finds it an issue but they won't so I advocate bringing an air horn and blasting it. Can't do anything with the smoker, but I bet someone pays attention. read more

This casino changed owners April 2023 and this was their statement "We are very excited to be expanding into Nevada," Erwin Haitzmann and Peter Hoetzinger, Co-Chief Executive Officers of Century Casinos, remarked. "The Nugget is a great addition to our portfolio. We have plans to update the façade, signage, slot floor and food and beverage venues of the Nugget. We look forward to working with the staff and community to continue the current success at this property into the future," Haitzmann and Hoetzinger concluded. It's been two years and it's getting worse visit to visit No more coffee makers in the room you have to pay $10 per night to use one. In the last 8 times we stayed here you don't win and if you do is less than $100 if lucky Too many rid raf walking around And the pool is always packed with people wearing street clothes and the hot always have little kids and toddlers and no one says anything We are done with this place! read more

ridiculous clear plastic b.s. rule for purse size & clutch size wallet only 4 entering events arena. basic essentials dont fit. wont be patronizing that location. and.... $30.00 4 a hamberger in the casino?? nope. u gotta b nutso. totally dissapointing read more

Parking sucks. For an event held at the casino and the event center, you are in a HUGE backup line. No one is working traffic to exit. Others coming to casino to stay wait in horrible lines and can't park! There is also a massive backup in front of casino with hundreds of people waiting for their ride. Few vehicle accidents occurred. read more

Overall, we liked this casino resort. We're used to the atmosphere of Vegas casinos so seeing the casino here was a bit of a let down especially on a Friday night. There were people but it wasn't as happening and definitely much smaller than the other casinos we've been to. We got here late so couldn't experience the pool for ourselves but we walked by it and it is pretty big and fun. Parking is free and there were a good many spots to park. It is connected by a covered jet bridge to the casino, which is nice. There is a constant smoke smell everywhere, typical of Nevada casinos. Our room was great. The bed was super comfortable and we had a good night's sleep. The AC was strong and they had black out curtains so we could sleep in. Outside of providing two paper cups, there was nothing else - no coffee or tea. There was a mini fridge, but no microwave. We forgot toothpaste and were told that we have to buy it from the gift shop. We were able to check in and check out from the kiosk. The resort tower is newer than the casino tower. For eg, the elevators going to the resort tower had the added security of needing room key for floor access. No such thing for the casino tower. All in all, we were looking for a cheaper place to stay in Reno for a night and I think we got our money's worth. But if you are looking for more amenities and a better casino experience, I would try some of the other casino options. read more

We went over Labor Day weekend n they put on the rib cook off from different localities. Lots of different types of rib recipes, different foods too from the potato swirls to New Orleans delights. The other booths were fun too. The nugget put on a buffet with unlimited ribs, ice cream, wine, beer, fruits, salads, corn muffins etc. We were on overload of ribs !!! I think I can't eat another rib until next year !!! read more

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Clean spacious rooms. Friendly staff. Great room rates. Plenty of Bars and Restaurants and a Bloody Mary bar on weekends! read more

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Place to go play bingo. The rooms are decent nothing fancy we always enjoy staying there to play for the Bingo blowout,lots of fun. The food there at the restaurants is close where is the diaper right here put one on your hand out hand out of good. They do need help at the casino floor with waitresses that go around with drinks. And a machine and waited a while before someone came just so I can get some coffee. read more

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Very dirty. Stayed in the casino tower, for one night and just felt very nasty. Room had water all over the bathroom counter, and floor when we checked in as well as change on the carpet. The elevators were down so we were told we could use the service elevators but half of the time it was locked and we didn't have a key card to access it. the entrance also smelled like sulfur and sewage the entire time we were there. The pool area was dirty also. During the night time i felt something stabbing my foot. i looked to see what it was and was disgusted. In my photos, it's hard to tell but it is either dried crusty boogers or very very old toenail clippings. Woke up at 1:30am to somebody pounding on the door. opened it to kids screaming bruno mars in the hallway. Nobody told them to stop for hours on end. Woke up again at 7am to people/staff doing some type of work loudly in the hallway as well. ordered room service. the delivered the order wrong forgot half the food. when we called they hung up on us and then delivered one of the missing items. Called back and they seemed rude and irritated after getting a 20% gratuity automatically applied. the clam chowder was so thick and cold i could've done the blizzard Dairy Queen test on it. DISGUSTING. we got a small cup of soup, an order of fish and chips and a philly cheesesteak for $100! Would not ever stay here again. it was disgusting and not worth the money. Also the starbucks charged $11 for a grande refresher. Pay the extra money to stay at GSR or if you wanna stay cheap then stay somewhere else. read more

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Let me add my voice to the 1-star reviews. Our room had a strange, unpleasant odor -- something between a septic tank and a dirty diaper. It wasn't overpowering, but it certainly wasn't welcoming either. Since we were only staying one night, we didn't complain at the time and simply kept the bathroom door shut. However, I did inform the front desk about it during checkout. The real reason for this review, though, came a few days later when I noticed a charge on my credit card from a third-party processor (Square) labeled simply as "water." I reviewed the Nugget's website, and here's what it clearly states is included in the resort fee: "Resort Fee includes: Access to our indoor atrium pool, the Fitness Center, unlimited local and toll-free calls, two bottles of spring water in room, self-parking, concierge services, boarding pass printing services, and complimentary Wi-Fi." (https://www.cnty.com/nugget/hotel-terms-conditions) I contacted the resort twice to ask about the charge. Both times, they claimed no record of it -- and the second representative was notably rude. Ultimately, I had to file a fraud claim with my bank. Thankfully, they approved it and refunded the amount. It wasn't a large charge, but it made me wonder: do they regularly charge for things that are supposed to be included, assuming most people won't bother disputing it? In my opinion, if a hotel engages in questionable billing over something this small, it raises serious concerns about their integrity across the board. There are plenty of other casinos in the area. I won't be returning to this one. Very disappointing experience. read more

First of all, they don't allow registered emotional support service dogs. They are very rude about that, with management and staff waiting for an argument from you. Second, the machines are very tight, you will never win there. Once I played $200 and didn't even get a four of a kind on video poker. Save your time and money DON'T play there. I'm talking about the Nugget in Fernley not the Nugget in Sparks. read more

Really frustrating experience right from the get-go. I requested a non-smoking room. I got up to the room, exhausted from the travel, and it was very evidently a smoking room. I tried to ignore it, but I couldn't so I had to go down to the desk and beg for a new room. I was told I was on a "non-smoking floor above a smoking floor and smoke travels." Thanks for the physics lesson, but that doesn't lessen the annoyance of having to pack up all my things and relocate to a new room, let alone the allergic reaction I had from spending so much time around cigarette smoke. Then, I called every day to have our room cleaned (because it's by request only) and for the entirety of our four night stay, our room was never cleaned. Now, I do not need the room cleaned every day, I just wanted it cleaned once. We needed new towels and the bedding was not trustworthy from the get-go, so I wanted the room cleaned on the second day. This was literally never accommodated, despite the expensive "resort fee." I called every day, sometimes multiple times. I had to beg for fresh towels to be delivered so I could shower and that's what I had to settle for because that's all I got. And the Rosie's room service was frustratingly bad - the nachos were sopping wet, soft, and stale. The beef was flavorless. Just overall disappointed. This was a big bummer for me, a big fall from grace. This is not the Nugget I was hoping to come back to with fond childhood memories of Bertha, Tina, and Angel. Disappointed. read more

Nugget Casino Resort - Soggy nachos, folded right in half - Casinos Near Me - Sparks, Nevada

Liked · We were very comfortable. The pool and hot tub were the deciding factor in choosing this location, so it was well worth it. The room was clean and had a great view. We were able to get a room on the 28th floor so the view was amazing. The resort tower was clean and the gift shop was open until midnight on the weekends. The beds were very comfy, and very clean. The room was really big! The staff was helpful and accommodating! I love that you needed a key to use the elevators to reach the hotel floors. There was free parking and we felt safe the entire stay. Disliked · There is no fan in the bathroom, which was odd. Everything else was great! read more

We ran into several issues while staying the weekend at the Nugget in Reno. - toilets backing up in the room - dusty decor / nightstands in the room - hair stuck to the shower wall (not ours) - dirty office chair in room - stained comforters - NO CO2 for tap beer. Only one bar in casino offered tap beer. Will not return. We will give our money elsewhere with cleaner amenities. read more

Nugget Casino Resort - Office chair in room 1101 - Casinos Near Me - Sparks, Nevada

Everyone that works here are sweet and kind. Rooms a little old school but I felt safe in the room and in the parking lot. Food venues are a-ok. Easy walk to Bus transit station. Ticket price is great all day pass is good and routes are good. Easy walk to Classic Sparks Streets for sightseers. Movie theater is across the street. read more

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I was totally impressed with "Andrea" the reservationist! My BEST experience ever with a reservationist. We were in synch and tune. I recommend she be immediately considered for promotion to the training team. I do not know her and this is not given lightly at all. She was the BOSS of customer service and the Nugget is 100% lucky to have her!! #StraightUp She absolutely knows what she is doing! Blair Smith read more

I stayed here from april 3 - april 6 of this year and well to just say it...IT WAS SHIT! First of all, with my reservation through booking.com, i should of had a King bed, smoking, and a view of mountains....well i see the mountains but my veiw is of an old train station ..... Then there was no microwave but thank goodness thay had rosie's, which is the in house restaurant that does room service! Next, you check out the bathroom! I ask the front dest girl to please i need a smoking room and a big bath tub. I wanna soak in a hot bath from my bath.....what i got was a dirty bath tub that didnt drain....oh and a toilet that didnt flush right. And rude customer service when i called about the problem.... I was put on hold when i called about our bathroom and was told to contact bookings.com well they told me to get a hold of front desk....i swear i was ready to just leave and go home but i didnt wanna lose more time energy and money. So no im back home to banvo read more

Booked a room here because my significant other told me to. Realized within 30 seconds of booking we can't stay here with our dog. Called the hotel. They absolutely would NOT refund me. Lousy business practices. Other hotels are better. read more

I really like it here. It's definitely not the flashiest casino in Reno but it has charm, the rooms are clean and folks are nice!!! They have a good member program and I enjoy coming here! read more