OK II have ordered many things successfully from this site,…read morevery pleased with the merchandise that they sent

went about 3,4 days to buy ammo and it went very well. I go in yesterday to buy some more ammo and…read moregot denied by the STORE Manager simply because my name was too long and they did not want to run my name at all as i told them it needed to be ran a certain way in the system or else it would not go through. I told them I had no problem paying the $5 fee as they told me there's a chance it might not go through. Told me to contact the DOJ, which I did that's why I told them it needed to be ran a certain way.

With 3 sons serving in our military it's nice to stop into a surplus store for a bit of…read morememorabilia, Americans and a peek into history. This place had a little bit of everything military and tactical. The staff was friendly , helpful and things were easy to find which isn't typical for a surplus store. I didn't get too many photos of the inside as I wasn't sure what was allowed but the outside antiques and statues were worthy of posting. Cool stop.

Neat place. Great knife selection just great selection all around. Old surplus new surplus and…read morefriendly well spoken employees that know their stuff and have worked there since I was a kid. I remember visiting this place in 98 and the same wonderful woman worked there. If you look around you can find anything from fairly priced rare knives (WE knife company benchmade ) to super inexpensive surplus goods ! Definitely worth the visit and it's super easy to find!

Had terrific customer service! I was unsure about a product, and I was able to not only find what I…read moreneeded, but I got the best version for a really good price! Thank you to all of the employees who helped and made sure I left with an excellent product!

Absurd. They wouldn't return a bench I bought mere days before without a box it came in. On top of…read morethat the so called manager couldn't have been more flippant uncaring and downright just brain dead in his response to my inquiry why. He claimed their policy showed this but when he read it the policy clearly didn't state it had to be neatly boxed. So despite regretfully spending lots of money in the store previously that stops today over a 50 dollar weight bench they could've simply returned to the vendor it was in brand new condition.

Good for nothing store for people who only care about fashion, had to make a whole account to say…read moreit. No bike parts at all other than tubes, no fishing out actual out door gear, they didn't even know how or what a fishing license is and how to print it.

Horrible customer service. Wanted to exchange a Stanley that…read morewas gifted and was offered $2 for it because that was the lowest it's been for the last 90 days. Absolutely ridiculous! where can we get a Stanley for $2? Save your time and money, shop elsewhere...specially if it's a gift for someone!

I've been a cyclist and triathlete for over 30 years, and I've worked with many bike shops and…read moremechanics over the decades. I can honestly say the service at REI Bike Shop has been outstanding. Their workmanship, professionalism, and attention to detail truly stand out. A special thank you to Trent, who provided exceptional service. Trent is knowledgeable, thorough, and clearly takes pride in doing things the right way. It's rare to find someone who combines technical skill with genuine customer care, but Trent does exactly that. I also received help from mechanic David, who was professional, helpful, and clearly skilled at what he does. It's great to see a team where multiple people are committed to high standards and quality service. Based on my many years in the sport and experience with countless bikes, I can confidently say their work is top-notch. I highly recommend REI Bike Shop, and if you have the chance to work with Trent or David, you'll be in great hands.

Stopped in to buy my mom hiking boots. We had the most pleasant sales representative Joan help my…read moremom find the perfect fit. Thank you so much for the care and attentiveness.

This store has good deals if your timing is right. Service is nothing stellar but I usually know…read morewhat I need so no big deal. I bought a 100 pound everlast heavy bag for $60 before. I see used ones on marketplace for $100! The store does need some help with organizing and stocking.

As expected, this shop sold the weapon that murdered the elderly lady outside of Capitola mall. The…read moreshop is making $$$ by selling death.

Went here right before closing time ,my special needs son came in about to melt down. All the staff…read morewere gracious yet professional. The lady that helped us in particular Daisy was patient and understanding beyond my capacity at the time. She figured out what my non verbal son wanted for a toy in a sporting good store. If that's not a great salesperson than what is? I entered the store stressed out left feeling like a weight was lifted.

There are two factors that attract me to Big 5 sporting goods whenever I am looking for a piece of…read moreexercise equipment...price and selection.This location excels in both! Normally when trying to find dumbbells or weight plates it's tough to find what I'm looking for at most sporting goods stores. However after making my way through the myriad of distracting gear in this building I found that the majority of the dumbbells and weigh plates are towards the back of the store. My visit was mostly going through the various sizes and shapes before I found ones that I liked and left very satisfied without bleeding my bank account dry. In conclusion: I would like to say, thank you and I hope Big 5 continues to stay in business, I have never had a bad experience at any of their locations.

Lacking customer service big time. We asked questions. Got the same reply each time. The. Figured…read moreout I could have ordered online. Tried to get help but no luck I dint want to carry what I bought back on the plane. Too bad so sad. Will not be returning. Also no refunds exchanges only even if you purchased it a second before finding out they had online. Never again.

I bought some things from there the other day and I really liked also they had good serviceread more