This car was does a very good job Staff are very pleasant…read moreand the price is good The vacuums do a good job and they furnish towels right at the vacuums

I frequent the car wash when i come into town. I used to live nearby. I get the best treatment…read morefrom all the workers there. From the initial contact to pulling into the tunnel. The managers have always been helpful if i have any questions. The people in charge of guiding my vehicle care take extra care to make sure my truck aligns with the tracks and are always kind. Thank you to the entire staff. Yesterday I noticed the towels have a different aroma. I think it was a lemony smell. That was better than the dry and mildewy smell from other car washes. Thank you again.

Clean well stocked compared to other car washes I've been to. Plenty of vacuum bays. Employees…read morewere polite and mentioned a bogo deal going on.

this place is the worst for hard selling, I know what I want and how to work the self-service…read morepayment machine (I am an adult), there's always someone standing there pushing memberships and selling services. one time the person even walked up and started clicking the options on the screen and selected the most expensive membership for me, I kept trying to change it and he just would not stop selling! I finally got mad and told him to leave me alone. went again today and 2 people were there and pushing memberships and they were rude and sarcastic, worst experience I have had in a long time. Don't think I will go back, I will find another place. I would avoid this place unless you are ok with hard selling before you get the service you went there for.

Really like Quick Quack auto washes, I use the one on 101 & Cave Creek. It's very clean, towels are…read morealways stocked and vacuums are in great shape. I like doing my own wiping down and cleaning interior, really helps to spot any door dings etc. This week a new guy, John, helped me when I had questions, super nice guy & even gave my service dog a dog cookie!

I paid for the midtier Lucky duck one time car wash. I go through and the car is just not clean. I…read moreasked specifically if the tire and wheel cleaners are working. They come back and reply that they are not. They leave me standing there outside while they take care of other customers. Then they come back and they say they're working again allow me to run the car again, but the car does not look any better. At this point of frustrated call customer service. I am supposed to receive some form of communication from this franchise. It's been two weeks and nothing. If you tell me something's not working and then a few minutes later, says it's working again it seems kind of fishy. I paid for a service I didn't receive fully. You're better off going to the Costco car wash. It's better maintained and cheaper. Paid over 20 bucks for the worst drive-through car wash.

I love ultra suds car wash the workers are very polite and with a smile on their faces got my car…read morewashed the other day better than i expected it to be definitely will be coming backkkk 10/10

Do not use this car wash . I just had my truck washed and on my driver side window there are six…read morelittle scratches that were not there before I had my truck washed . It must have happened to who wasdrying have something on a wrist or ring or something that did this. no way they were before truck washed, I would have noticed getting into my truck this morning especially since I just had tinting done to my truck . Angry

After getting a routine tire rotation at my Nissan dealership in Phoenix the day prior, I was…read moredriving up I-17 on my way out of town & the tires were hopping like crazy & the entire car was shuddering along the freeway. I got off & saw a Discount Tire, who I get all my tires from & trust & knowing my car had recently been inspected at the dealership & all I had done was the tire rotation, I was hoping they could help. This was not my regular Discount Tire location, but then I don't seem to have a regular one, I use whichever shop is close when I need it, which is usually unplanned & unexpected. They always come through for me! It wasn't too long of a wait considering i was a drop in. They inspected every tire & also had their wheel alignment specialist look it over to be sure. He did find & make some slight adjustments to my alignment & they rebalanced all 4 tires, replacing the weights. I was able to continue on with my trip & my car rode like dream! I am so happy with the results!

After 30 years as a loyal Discount customer, my recent experience at this location has caused me to…read morelose confidence in the brand entirely. The service and leadership displayed by Dimitri were unacceptable. I was given false promises and information that I later discovered was untrue. When I attempted to address the issue, the response I received was simply that "it wasn't personal." Whether it was personal to him or not, it absolutely became personal to me the moment I was lied to and misled as a customer. What concerns me most is not only the poor customer service, but the apparent lack of accountability and leadership throughout the situation. After three decades of loyalty to your company, I expected honesty, professionalism, and a sincere effort to resolve the matter -- none of which I experienced. If corporate leadership genuinely cares about customer experience and brand integrity, I have documentation and proof supporting my concerns, including evidence of the misleading statements and unfulfilled promises made during this interaction. I would welcome the opportunity to provide further details and discuss the matter with someone empowered to address it appropriately. Sincerely, Robert Bohart

We took our vehicle to the Kia dealership who recommended that we choose a body shop for the work…read moreand our insurance gave us some options. Based on location, we chose Gerber on Lone Cactus. It was our first accident and we were quite overwhelmed. Deanna Gonzalez talked me through the process clearly and concisely, helping with forms, payments, processes and expectations on timing. The communication from Deanna and then from Chris Reed was nothing short of textbook customer service. It took 3 weeks but at no point did this cause confusion due to upfront honesty - we got the car back today and am determined to recommend this location with anyone trying to make a choices - there are many choices out there, but this should be your one stop - extremely thrilled from start to finish - thank you Gerber Team!!

Jerry was awesome. The general manager is awesome. The staff is pleasant to work with, did great…read morework and my car looks like the first day I bought it. They even returned my car vacuumed and washed. Who does that?! AWESOME place.