When trying to decide which shop to get my IID installed at, I read reviews & this place sounded promising. I was between Super Street & Eclipse. Called for a quote & got an exact estimate (which did not change after service was completed) from Lonny & he even sent me a discount code to use so I could save some money. Eclipse wanted to charge nearly double without any real reasoning & wasn't offering a discount. After comparing, I took my car into Super Street & was treated like my business & time mattered. They talked me through the process as it was happening & made sure I had everything I needed before sending me on my way. Fast, friendly & reliable service everytime I've been in since. The employees are just as friendly as their dogs & I couldn't be happier with the shop I chose! Also found out Eclipse was FIRED from 2 IID companies because they were double charging clients & pocketing what was supposed to be paid to the IID companies (which is a felony). If you're looking for timely, friendly, reliable & TRUSTWORTHY service, Super Street is the place to go!! read more

Tommy Tom, We appreciate all feedback, even when it's critical, as it helps us improve. However, we'd like to provide some important context regarding this situation, there were no services scheduled for the customer that day--of any kind. He arrived without an appointment and requested immediate removal of his IID device. We explained that IID removals must be scheduled through the device manufacturer, not directly with our shop. This is a state-regulated process, and bypassing it can result in significant setbacks, including restarting the entire interlock period. Unfortunately, when we tried to explain this, the customer became agitated and confrontational. Our staff attempted to de-escalate the situation and provide guidance on the correct steps, but the interaction broke down. We never want a customer to feel unheard or frustrated. At the same time, we are required to follow all legal and procedural guidelines to protect both our customers and our business. We're always happy to help clarify the process when approached calmly and respectfully, and we wish this individual better experiences moving forward. read more

The people here are great . Friendly service always with a smile . Willing to bend over backwards for you . Very knowledgeable . I have first hand seen a lady in there being totally unreasonable . I would have lost my cool . They stayed very professional very cool and got done what needed to be done and got the lady on her way without any further hassle . Very impressed with this place and the friendly staff. read more

Very kind and "down to earth" folks! Just started with them to work on car and am pleased with the first impression and feel like everything is in good hands. read more

10/10 recommend this shop the owners were so cool showed me around the shop and treated me like family! liz at the front desk helped me from getting screwed over big time by another shop and gave me such helpful info they are all amazing! read more

They don't listen. Think twice before trusting this shop! Here is my experience to help you make a decision. The first time I visited the shop, I came in for an IID install and a brake inspection. I asked the mechanic to inspect my brakes. Several hours later, he told me that he had plugged in the diagnostic computer, and I had so many problems he didn't know where to start. That's not true, as I had specifically asked him to check my brakes. That's where you start. Afterward, I decided to take it to another shop for brake service as I couldn't trust the mechanic to do what I asked, let alone listen to me. Looking back now, I should have taken the time to find another IID installation shop after my initial experience. However, this all happened during the same first visit, leaving me with limited options at the time. I needed to visit the shop twice more afterward. Once for recalibration of the IID device, then again for removal. The recalibration appointment was all good. The woman at the front desk seemed helpful as I explained my situation in detail to her, allowing her to schedule the removal appointment. We discussed all the details regarding my specific situation. I was assured when I planned the removal appointment with her that I had everything in order and was good to go (believe me, I triple-checked with her just to be certain). Fast forward to the appointment for the removal of the IID device. When I arrive, I let her know what I am there for, and her eyes go wide. Her: "Did you schedule that with us?" Me: "I scheduled it with you. I don't know if you remember me, but it was about a month ago." Her: "You actually need to schedule that appointment online with the device manufacturer." Me: "Okay. Why wouldn't you let me know that when I scheduled the appointment last month at the calibration appointment?" Her: "We get over 700 customers in here for devices; we can't remember everyone!" Me: "I can understand that. My question for you is, why would you schedule an appointment with me if I need to do it online?" This was the point where she began screaming at me. When I calmly apologized for frustrating her and asked if we could start over, I was told. Her: "There is no starting over here. You are done. You can leave. Now!" Me: "No." was the only response I had for her. This obviously only enraged her further. She continued screaming at me in front of her other customers until the mechanic arrived to investigate the commotion. I once again attempted to calmly explain my situation to the mechanic, which, over her screaming and petty insults, was rather tricky. After contacting the device manufacturer, who seemed to have nothing of value to add to the discussion, I learned that there are no legal grounds to keep the device in my car. They had an obligation to remove it. This is when I asked the mechanic to step outside to finish our conversation. He still doesn't listen. We talked in circles as he tried to explain why they were only looking out for me. Still, I pressed the issue that he could not legally refuse to take out the device, so he reluctantly agreed. The removal process took all of 15 minutes, so why the drama? They claimed that people often remove their devices early and that this is their responsibility. No, it's not, and who doesn't track that for themselves? Something doesn't smell right. Let's put aside the fact that they hand you paper receipts that differ from what you're later charged, and the only explanation is, "We don't know what fees they add on." Once again, something doesn't smell right. My biggest complaint is that I was not heard or listened to by any of the staff, and the receptionist's off-putting and childish behavior when called out on her own mistake (or scam?). Do yourself a favor and find another (better) auto shop. This one is a joke. read more

I arrived 15 minutes before my appointment to have an ignition interlock device installed. I opened what I believed to be the office door and was nearly knocked off my feet by 2 dogs and the owner as they rushed passed me. The owner was actually screaming at me and calling names because I mistakenly let the dogs out. I kindly asked the owner not to yell at me and curse me for unintentionally letting the dogs out. this enraged the owner even more and I was told to go somewhere else. the owner actually slammed the door in my face. This was one of the most bizarre experiences I have ever had. I left, and found Eclipse Car Audio just down the street. Eclipse was amazing. If you live in the Vancouver are, please use Eclipse Car Audio. read more

The owners made it easy for me to drop off my car. I was able to drop it off at night and dropped my keys off in a drop box. I had a check engine light on and other shops were trying to rip me off big time. The owners here got my check engine light fixed for a very good deal. I will be handling my car repairs here from now on. read more

Super Street Auto Care - 2007 Mercedes Benz W203 - Auto Repair Near Me - Vancouver, Washington

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Lonny Cressy and his team are awesome. I used to go to Lonny years ago when he just had a one bay shop and recently started going back to him. Lonny is super professional and honest and his prices are very reasonable. Also very good at communication which is where alot of shops are lacking. Thanks for everything Lonny! read more

If I could leave zero stars I would. These guys helped me out in the past but never again. I took it in on a Thursday night and was promised my car back on Friday. Well...I couldn't get ahold of them for 3 days and I finally did by saying I was gonna swing by. This guy did NOTHING to my car... and then told me when I left... you know where to find me! Ummm... no way man, I learn my lessons read more

Super Street Auto Care - Auto Repair Near Me - Vancouver, Washington

Once again my long time friend and my mechanic has not disappointed me. I needed a new radiator for my truck and Lonny Cressy and his son came through like champs. They basically had to take the whole front end apart. 2 days and it was in and out. Plus he doesn't charge astronomical prices like most shops. Anyone looking for auto repair give him a call...he will not disappoint. Thanks again for small businesses that I will always support for doing outstanding work. read more

These people replaced an engine for me. Cost me $4000 (including a $500.00 core charge that was not collected by the manufacture) and a months time. I called the manufacturer of the engine and they gave me 3 things; assurances I could take my truck to another garage, the number of a few garages I could call and a claim # because they were pretty sure my engine was going to be damaged. The last contact I've had with these folks was before thanksgiving when I told them I was leaving an oil trail. No response. I've now put an additional $3000.00 in to correct what this shop did. These might be good for somethings, but anything big? Find a different garage. Also, I take back the 1 star that I had to leave to post this. read more

I just love this place. Very reasonable priced service. I was able to get in quickly (that day) and get my car repaired far cheaper than my dealership was going to charge. Nice people. Highly recommend them. If you have your VA card or military ID they will give you a phat discount! read more

I just had a fantastic experience having a complete maintenance checkup by Lonny and Andrew. I was most surprised how they got my car in and out in a much quicker time than I expected. My sick car is feeling much better now. The price was great too! read more

I took my car in for a pre-purchase inspection and they scammed and lied to me. They work in conjunction with a guy to scam people out of money. After I bought my car it was running funny so I took it in for another inspection and turns out the transmission is going out, among many other problems. These people belong in prison. read more