The service was quick. Unhappy with the cut on my bangs. It was more chunky than textured.

Love my stylist and the whole staff from the Ka Makana Alii location so YOU KNOW I had to follow them to their new location on Kamolika Blvd by Starbucks! My haircuts are always on point and I always have such a good experience while I'm there. read more

Terrible customer service. Just called to make an appointment and a lady answered, said "can you call back i'm slammed right now" and hung up before I could respond. read more

Poor service. I called ahead and had to wait 45 mins plus...i walked out. Another place not to ever go. Be transparent, if its going to be long wait..let the customer know and provide options. Id be fine if they told me, its going to be 30 to 45 mins, you're welcome to wait or go to the mall and come back...but no... freaking waste of time. read more

Location/Parking: The shop is located in Ka Makana Ali'i Mall across from Foodland Farms facing the parking lot. There are tons of parking in this mall. Service: Friendly service! There were 2 hair stylist at 2pm on a Saturday. We made a reservation at 10am when the shop opened and got a spot at 2:30pm for 2 children. It took less than half an hour for the hair cut. Price: Prices for a haircut are over $20 for children and adults. Highlights and color is a lot more but call for an estimate especially if you have long hair. Online: You can check in and make reservations all online through the app. Save time and do it this way! Overall, it is convenient to be located at the mall. read more

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We have been to SuperCuts before. First time at this location. Saya cut this kiddo's hair. We love it! The design is even on both sides. Such an amazing job! Saya does her blend like a natural. This is how a blend is supposed to look :). We will be coming back to have Saya cut hair again. read more

Supercuts - Cool design. - Hair Salons Near Me - Kapolei, Hawaii

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Quality service with professional work!!! Justin gets a 5 Stars for his professionalism and his customer service. I highly recommend this stop, although I was a bit hesitant, cause it would only mean that it would be helluva busy and now I have to try and get my fix in, LoL. On the real though, these guys are awesome and the price is still reasonabl compare to everyone else's ridiculous charges. read more

We made an appointment for our son and called ahead to let them know we were delayed. Once we arrived, we were told by a very moody person that our appointment was no more and she could take us hours later. We were so disappointed in the service, especially since no one else was waiting. We asked nicely if she would reconsider a quick trim for our 9 year old son. She declined. We will never be back at this establishment, do yourself a favor and go elsewhere. read more

Long story short, my usual stylist was temporarily unavailable. It was the first time anyone other than her has cut my hair in 20-ish years. I was recommended Justin from Supercuts. He was able to take a request from earlier that day. He gave a great cut and service. read more

Walk ins welcomed. It's hot, so that means time for mini me to get a haircut. Usually I get his done on base, but being close to home we ended up coming here instead. As we were driving to the mall, we made an appointment online and were seen within 5mins. FYI: It's highly recommended you make an appointment. Social distancing is enforced and the place is clean. Plus AC works great. It's a haircut place what else can I write? Well I can say after my LV review (I know you read it) the math still doesn't add up. So you pay $3.95 for sanitation surcharge. There's no plexiglass or ultra violent lights zapping virus away. I see the hand sanitizer which probably cost $3.95 itself. And the stylist did spray down and wipe the seats after every customer. Didn't they do that before the pandemic as part of good hygiene? Plus the $3.95 is taxed. I know business need to survive but I just think this is excessive amount. Overall four stars. It's pricy but they do a good job. Military discount for active duty only. Veterans get nothing. Everybody pays the excessive sanitation charge which they should have been doing all along for like.....free before. Now excuse me, I gotta wash my hands. That hand sanitizer smells. M read more

Supercuts - Way excessive - Hair Salons Near Me - Kapolei, Hawaii

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STAY AWAY FROM THIS PLACE!!Why have the ability to book online for a certain time when you end up waiting anyways? I can see maybe 10-15 minutes past your appointment time but everytime I come here I'm waiting at least 30 minutes past my appointment time. Today is the last time. I'll forego the "convenience" this place offers being closest to my house and drive a little further to a place that honors appointment times. read more

DO NOT GO to MEI (Meinette) to cut your hair. She does a horrible, butchering, crooked, non-sensical job of cutting hair!! Iʻm upset that this place continues to even allow MEI to cut peopleʻs hair, knowing the emotional pain that sheʻs inflicting on unsuspecting customers! Not posting pictures--itʻs that embarrassingly bad--just know that this person, and her scissors, is roaming out there POSING as a competent stylist. (Would have given no/zero stars if allowed on YELP) read more

My better half and I both got our haircuts at the same time. Very good service from both the workers.

Mei the lady with the short gray hair did my daughters hair for prom a couple weeks back. She curled and put the front up in hair pins and made my daughter look and feel simply like a princess. She enjoyed herself and got compliments from all her friends. I brought my younger daughter in for a long layer the week after and she hit it right out of the park. Thank you so much Mei.... read more

Went to Supercuts in Lihui. It was a long trip on Handivan. I had an appt. The store was closed. A note on the door stated that a system upgrade was in progress. The only person on duty told me she didn't know when the store would open. Wish somebody had called me! read more

I recently visited Supercuts for what I hoped would be a decent haircut, but boy, was I wrong. My experience at Supercuts was nothing short of a disaster, and should be considered a crime. First off, let's talk about the haircut itself. I asked for a simple trim, but what I got was more akin to a hack job. The stylist seemed to have no concept of symmetry or precision. One side of my hair was noticeably longer than the other, and don't even get me started on the uneven lineup! It's like they were playing a game of blindfolded hair cutting. As somebody who usually goes to other locations and is satisfied almost every time, I am very disappointed in this location and now you have lost a customer. read more

I went there last minute to get my hair done and there was only 1 other person there being worked on. Service was amazing. When i come back Oahu, i need to head to this location in Kapolei for a haircut. read more

Appointment with Justine is at 2 pm. After 2:20 he said that he has another one before me or if i want , i could be with another hair stylish. Whats the use of having appointment with him if that guy before me just walk at 1:30 and has no appointment.. But thankful coz my hairstyllish Charmain did a good job better than Justine. read more

I came out here to shout out Justin. Justin has been cutting my hair on and off for a few years now (I've moved off island twice within the past 10 years and I currently live in Washington now) and I can honestly say he does an amazing job every time. Every time I'm back on island I always go to him. It's hard to find a barber you can trust but Justin has never let failed to take care of my hair. I appreciate that he keeps up with trends, gives thoughtful recommendations for my hair and suggestions on lengths, style, etc., I'm also grateful that he takes the time to walk me through how to style my hair and techniques he uses. Without a doubt, one of the best barbers I've ever had. read more

I have known Sharmayne for over 30 years. She is the only one in whom I would trust to cut, color or style my hair. She is not a fly by night when it comes to customer service or quality. She listens to what the customer wants. If I had a hair Salon she would be an employee that I would want her to work for me. She is a person that goes beyond her work duties for the customer & her employer! My rating is a 10 for great customer services read more

I would love to have given this God sent a 10 stars. We got my hair done by Mei here at the Supercuts in Ka Makana Alii and can I just say my whole family and I have totally found our new barber stylist. We heard of her from friends who recommended her. We will be returning often. Thank you Mei and Supercuts. read more

Dont go to this store! I brought my kids for the first time there. The stylist was ok. But she said she voided my transaction so that I could give her a tip. But I told the manager that it wasnt voided and I still got charged! Make a long story short....the manager kept giving me the "run around" that management was taken care of it but NEVER did!!! Dont go there people! This company will rip you off!!! And they dont care if they do. Very very disappointing! read more

I read the reviews that's why I decided to come here with my daughter. I had a bad experience with another Supercuts. Behold again, another bad experience. My hair is uneven. My bangs are uneven. I looked at my daughters hair and basically I could have just grabbed a scissors and cut her hair. Just wasted $90. Now I have to pay again to fix our hair. read more

Took my daughter to get her haircut,the person that did her hair was Saya. She did such a HORRIBLE job on her hair my daughter wanted a simple trim and layers it was all uneven it looked like a child cut her hair. She didn't even bother to style it or blow dry it I'm the end. It literally took her 10 mins and she was done and never said a word to us because she knew she did did BAD job. She was obviously rushing to get to the next person to make her tips. She needs to be trained to cut hair before she is trusted to do peoples hair.. On top of that she had a bad attitude when we first got in She was already talking crap about people In the mall infornt of customers. Why hire these people when she can't even do her job the right way. If I had the option I would give her 0 STARS. Never going to her again. read more

There's a hairstylist by the name of Sharmayne that works here at Supercuts Kamakana Alii. She great. Very friendly does a great job in hair styling and coloring. I've been seeing her as my stylist at Regis Kapolei for about 1 year and 1/2. When Regis closed I was sad and I was unable to find another stylist whom I felt comfortable with or whom I felt I could trust styling my hair. I was thinking oh no where am I going to get my hair done. So I went to this place called croppers in town and I got my hair colored. Believe it or not in two days my grays were showing the color was coming out. I was so upset I spent all that money for what. I could have done it myself. Long story short a month later I was able to find Sharmayne working at Supercuts Kamakana Alii. I was so so happy. For me she's the best. I'm sure she'll do great on you too. I do recommend her if you're out there on the west side and need a good hair stylist who knows what she's doing. Her name is Sharmayne and she works at Supercuts. I'm read more

Went to this location purely because it was convenient for me. Have been there one other time and the girl didn't do to bad. Went back about 2-3 weeks ago and had an older Asian lady cut my hair. I asked for a refresh of my layers and to thin out my hair. (I have ALOT of hair) Quickly she told me "I wouldn't thin it, it will make it look fuller" ..um, what? I've been thinning my hair for a LONG time. Sadly, I put my trust in her. She asked after "keep it as long as possible?" I said yes and she began snipping away, taking a good 3 inches off. I went to beauty school, i know what is being done. (Never pursued my career) I could tell she was taking more off then wanted. I gave her the benefit if the doubt. About a half hour later I left. DAMP. (Mind you I got the Super cuts II) She cut my bags to short, my hair short, and it wasn't thinned. Fast forward to yesterday, I finally went to another location and asked them to blend my hair because I could see a very harsh line when I straightened my hair. My stylist then asked If I cut my own hair. Said "No" my stylist took pictures of my hair. I couldn't BELIEVE MY EYES! My hair was BUTCHERED!! Not sure where my previous stylist got her license to cut hair, but I was about to cry when I saw my hair. Don't go to the older Asian lady. She doesn't know what the heck she's doing!!! UNEVEN, LOOSE STRANDS, HOLES! I HAD A TAIL! NOT OKAY!!!!! read more

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Don't go to Sharmayne from Regis Kapolei if she's having a bad day and mood. She moved to Sipercuts Waipahu cause no hot water. I have supported her before covid and went to another hairstylist after Regis opened up during covid. Once I seen her back there and was happy, I switched back to her. I won't bash her for her attitude, but it was not professional at all and charging me full price with tip. She will tell her clients to give her a good yelp or Google review. I have done it for her before. I will never go back to her. read more

I went to get a trim yesterday, and I didn't really think anything could go wrong. When the girl finished cutting my hair, it looked a little off, but I though it was just the way my hair was sitting... I mean, it was just a trim. But I got home and noticed that it was definitely uneven. I didn't want to go back because I didn't want to deal with them. I spent $30 for a haircut that it uneven,one side is longer than the other! Now I have to pay another $30 to get it fixed. Ridiculous. read more

Supercuts - Hair Salons Near Me - Kapolei, Hawaii

Went in for coloring and an ALine haircut. See pictures. Picture of Aline, and coloring that i wanted. the blonde picture is me! Nothing like the coloring and absolutely NOT an Aline haircut! Of course, once again people don't listen and still charged me for the crap that is on my head! I won't go back, they should stick to basic haircuts. Update: They did refund some of my money, not sure why they said they were refunding all but kept $36.91. read more

Supercuts - Hair Salons Near Me - Kapolei, Hawaii

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Hair salons especially super cuts is honestly a hit or miss, I gave this place many chances i've had bad experiences and I have had good experiences however, in the recent years they have been pretty good. You just need to find a barber who knows your hair and knows how you want your hair cut. I always go to Jowey for a haircut she does the best job at cutting my hair, sometimes all it takes is building rapport with the barber. Had to come here many times before I finally knew what I want and who I want the haircut from. read more

Supercuts - Fresh cut! - Hair Salons Near Me - Kapolei, Hawaii

Today I was able to get a appointment quickly. I called in before hand. The store was very clean and I was greeted with Aloha as I walked in and waited for my appointment. Justin did a amazing job on achieving what I wanted done. Very friendly staff and calming environment. I recommend this location. Mahalo again Justin. read more

been here twice within the last month, so happy I did. Sharon & Joey were both able to assist w/ this long a** hair of mines LOL a simple wash & blowout can really change a girls self-esteem (: And w/ affordable prices, I'll be back more often read more

Supercuts - wash & blowout style w/ Joey (: amazing job, Sharon also gave me a long layered trim + blowout the week before, great service - Hair Salons Near Me - Kapolei, Hawaii

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Been coming here since they opened. I always try to call in ahead to make an appointment for Justin (he's hands down my fave). He's always friends and the other workers are pretty nice too. The location is clean with lots of accessible parking. Sometimes the place smells like pizza because of Papa John's next door, but it's not necessarily a bad thing. read more

It was 10:00a and I was in desperate need of an eyebrow wax. Went on YELP and saw Supercuts just opened at Ka Makana Alii. Luckily, I was the first person there and was serviced right away. My esthetician was friendly and outgoing. I appreciated the time she took to ask how I wanted my brows shaped instead of just getting right to it because I'm very particular and like it to be naturally shaped and clean, NOT thin and over-arched. They also had some really great hair product sales, buy one get one 30% off or 4 mini products for $15.00. Took advantage of this and got Paul Mitchell's "Hot off the Press" spray and "It's A 10" to keep my hair healthy when styling. Altogether for my wax and hair products my bill was only $29.00, definitely a great price for everything! Will definitely go back! read more

KALI (aka the pretty girl with bomb eyelashes and cool hair) IS AWESOME. Today she cut my hair and it looks and feels amazing. She's super nice, we had a great conversation over silly things hahaha. I had to rush out & meet up with someone right after, so I felt really bad I wasn't able to say thank you enough. Anyways back to my hair lol- My hair is pretty long (as I've even growing it out) and when I get it cut, stylists usually rush and it looks jagged/too straight but Kali took her time to make sure she didn't over cut my hair (which I really appreciate) I came in to cut off all my split ends and layer it just a bit and that's exactly what she did. She even took her time to show me how to style my bangs as well as recommend a nice shampoo & conditioner for my hair type. I am usually anxious about getting my hair trimmed as I am working on growing/keeping it long, but I finally found someone to cut it the way I like. I will be coming back in eight weeks or so to have it trimmed again. Thanks again Kali, U DA BEST BOI. =) P.S- I'll post a Before and after tomorrow or the next day when my hair is rested lol read more

Go see my girl Genesis. She did a amazing job on my hair and I'm glad to call her my stylist. I have been going to her, for the past few months now and she will not disappoint. She always brings her "A" game when it comes to customer service and hair styling. When all is said and done if you need a good hair cut and need it to be done with perfection go and see my friend. read more

Friendly staff and easy check in with app, but not a good haircut at all! Simple request of #1 on the sides and spike top. The lady seemed to have an uneven eye or something because I asked to fix the flat spot and she made it worse! See picture. read more

Supercuts - Hair Salons Near Me - Kapolei, Hawaii

My friend told me about this guy who does an amazing job cutting hair at Supercuts kamakana Alii location (Justin) so I had to check it out for myself. Needless to say my friend was right, Justin's artistry as a hair dresser is amazing and he is extremely easy to talk to, which to me is important because if I'm sitting in a chair for longer than 3 mins without anything to do, I will lose my mind haha Buts it's not only him, there is another worker there (always looks stunning with her beautiful makeup, more mature woman) who is also very sweet and it just makes for a really comfortable and welcoming environment. Oh and they use a hot towel after the cut to clean up the hair and it is just absolute heaven! read more

Just left there. I was asking for a trim some bangs and possibly style my hair after. She said she had no time to style. Ok not so bad. We agreed on bangs being below my eyebrows. They are ABOVE my eyebrows. On top of that she let me leave with my hair WET. There was no other people there. She even was like you got a hairdryer at home yeah? When she first started my hair she was talking to the other guy that someone else was doing. She didn't even try to make small talk with me. Only asking what I wanted. I left unhappy and I should've complained but I was in no mood to make a scene. I've been to a different one last year before lockdown started. The supercuts in Pearl City near Petco. I had this korean aunty. She was amazing. I rather go to her! read more

Always always always NEVER on time with appointments. Told me 5pm-6pm is walk in only and sure enough a customer comes in and checks in for 5:30pm at 5:15pm. How?! How is it possible if it's walk in and clearly I'm here before you? So after a wait of 1 hour I'm running out of time and decide to make an appointment for the following day @ 11am. I show up and am told it was "mistakenly" booked for 11:30am with literally 4-5 people already waiting in the salon also. Seriously never coming back here again. Would not recommend if you're someone that expects to be serviced in a timely manner. read more