Husband and I needed a trim on an extended stay on Maui. We walked in to 2 lovely ladies cutting hair. Valerie took us shortly thereafter, listened to what we wanted and followed what we asked for. Very happy with my haircut. read more

We have time to kill before our flight after dark. So to make use of our in the right way , a haircut for my wife. Her stylist remembered her from when we lived near here and she is still in the computer. A side note from overhearing, they need 2 good Stylists now. Might be important. They had an exodus to another salon this week. Perfect set up for us. read more

Supercuts - Only us now - Hair Salons Near Me - KIHEI, Hawaii

absolutely terrible. made an appointment got there on time, had to wait about 15 minutes to then be told that another appointment is arriving shortly and that I'd have to wait! absolutely rude! read more

I'm never one to write bad reviews but this one ticked me off completely. I've heard bad reviews about this place specifically the older Japanese lady (she's also rude to customers on the phone, I've witnessed this) but I wanted to give it a try anyways. I made an appointment for 3pm on the website at exactly 2pm. Got there at 2:40pm and didn't mind waiting since we got there early. The first thing this older lady asks me when I walk in, "You have appointment?" I said yes for my son (5 year old) there was another person waiting in there before me at exactly 2:53pm when she was finished with a customer she tells me ok, I'll take you after him, I said ok no problem. Shortly after that another guy comes in and she greets him saying "Hi Darryl I'll be right with you" seemed like a walk in to me. At this point it's 3:25pm, passed my appointment time when she's done with the guy before me, after he's done paying she looks at me and says "Oh since this customer Darryl always request for me, I'm gonna take him now, you can wait when the other stylist finish" at that point I'm pissed because why dismiss me to another coworker and also ask me if I have an appointment in the first place when you clearly took a walk in right in front of me? She sees me waiting for a while with an energetic 5 year old who couldn't sit still, why would I want to wait longer when I specifically made an appointment for 3pm? It was unbelievably rude, Seemed unwelcoming, unprofessional and just a weirdo. I told her I am just going to head out. I had to restrain myself from snapping at her but I didn't want to argue with her in front of my child. If the owner sees this, I truly hope you understand why people don't like to go to this location. read more

I am visiting Maui. My hair needed a trim. I have short easy breezy hair. Not much one can do to spoil it. But the lady at this store (Jahan) did just that. She paid little attention to detail. The hair on the top and on my sides is completely uneven. I kept on reminding her that it may be uneven but she paid little attention. I am so upset with myself that I decided to get a hair cut from her even though my gut was saying otherwise. read more

I saw Young. She did a very good hair trim. She was pleasant meticulous and I was completely satisfied She is in Kihei Maui at Piikea shopping center. I highly recomment read more

Walked in for a simple trim and layers. Didn't think it could go wrong but damn was I wrong. So choppy and uneven, had to find another salon to fix everything. Time wasted. Money wasted. read more

Supercuts - Choppy and uneven - Hair Salons Near Me - KIHEI, Hawaii

The MOST traumatizing experience I ever had getting my hair trimmed. I went in today and an older lady cut my hair. I asked for a trim and light layers around my face I was very specific and had a photo to show her to specify what length these layers should be. My hair is wavy and down to my lower back. This lady hacked the back of my head and crown area to about 4inches and left the rest in back long. Never would any profession hair stylist start layers that high unless I wanted a mullet or a pixie cut. I asked her why she did this and all she could say was she was sorry. My 7 yr old could cut my hair better than her! It was outrageous! Her technique was grab a bunch of hair and cut at and angle down until she felt like it was enough. Well, all I could do was cry...cried like a baby. I spent 5 years growing my hair out after major hair loss following the birth of my two children. I have upcoming photo shoots for upcoming work and this has had a major impact on the future of my work. As of now, it will take at least 3 years for my hair to get that length back. Afterwards I went for a pedicure and there was a woman in there's who's son was also a victim to another hack job performed by this woman and we were two of many others. Please stay away from there, I wish you all well. Mahalo for reading! read more

I decide to get a regular haircut and was looking to pay between $20.00 - 25.00. And surpercut was priced at $24.99 with nothing else. They don't tell you nor show you that they charge $3.95 for sanitation. Called "sanitation surcharge". As a safety professional that teaching how to properly sanitize my clients locations. This was no proper sanitation cleaning. But to charge your clients without telling them. This is bs and improper. I'm not going back. FYI, you don't charge for keeping the work area clean and sanitized. It's required by law of our county. read more

Supercuts - Sanitation surcharge without tell ones customer. 2/3/2021 Kihei Supercuts by Piilani Village Shopping Center. - Hair Salons Near Me - KIHEI, Hawaii

Now before we get to much sun. Hubby and I have to get a hair cut!! What a great place! Sam the hairdresser/ barber has been doing our hair for a few years and does a great job every time we come to Maui. I think the word is out, when we drop in it hasn't been to busy. Well let me tell you we beat the rush this time!! We got in right away with in 15 minutes the wait time became 1 1/2 hours. Phew good thing we showed up when we did!! Parking is great location is easy to get to. read more

If you're looking for a true barber cut without the need to schedule or wait, DJ is the guy! Young guy with the knowledge and ability for a great cut. I was a walk in and sat right away. Got a skin fade, with a beard and mustache trim. Top notch. read more

Best Supercuts location on Maui. Entire staff is friendly. This store is clean, not like the other Supercuts that had hair all over the place. Anntonett did a fantastic job, she is a highly skilled hair tech who compares with high end salons. The only suggestion I have for this store is to get tint or put blinds on the windows, the morning sun is glaring off all the car windshields. read more

Yelp censored my previous review. Basically, the staff here is lazy and sucks at cutting hair. Check google for the full uncensored review. Censorship is the way of Nazis. read more

Really need to change their hours on google! How frustrating to drive over and then find out they arent even open yet. Tried to give them a call and the phone number dosnt work either. read more

Most unaccomodating salon ever. Showed up on Sunday night, 20 minutes before closing for a quick men's trim. They told me they were booked for the night. I sat outside on the phone for the next 20 minutes. Nobody walked in. Then I came om Monday. 2 stylists in there. Nobody in the chairs. Told me they had appointments 15, 30, and 45 minutes after me so I couldn't get a cut. Absolutely unacceptable level of service for a chain that makes its business accommodating walk-ins. read more

This was the worst haircut of my life and for the most money. I was misquoted at another Supercuts and assumed my whole deal would be $35 for a quick dye and cut. The result was it didn't even look like it was dyed and the cut was horrible. $60 worth? read more

I went in for a hair cut and they fully butchered my hair... i asked for the sides to be faded up! In stead she skin shaved and just left a dam patch of hair on top!!! it was the older woman. I go in to get it fixed and they butchered it again... by leaving a bunch of long hairs !!! how do you butcher hair with CLIPPERS?! and this time I just wanted a regular head shave cuz the other one was soooooo messed up! I felt like she had something against me. It's weird because before they were nice hair cuts! But I also found out that a friend of theirs was someone I did not like. I still tipped like an idiot. NEVER GO THERE TO SUPER CUTS KIHEI. THEY WILL MESS YOUR HAIR UP. read more

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Never thought I could get a decent haircut on this island at Supercuts till I came to this location, request for Phyllis! Fade/cut/style They are short staffed due to staffing issues please be patient as they always try to do the best they can, call ahead for wait time if you're in a rush! read more

I called the Kihei Supercuts last minute to get a fresh cut and Anntonett picked up the phone and said to come in. Sat down and talked story with her while she cut my hair. Have to say it was the best hair cut and great conversation. Mahalo Anntonett! read more

I needed to get a hair cut and my beard trimmed. Walked in and was seated right away. The person who worked on me was Zackary, he has a mohawk colorful hairstyle which sets him apart. All three of the employees were pleasant and very friendly. I got the cut I wanted and the trim without any hassles. Zackary also has a beard so in trimming my beard he took extra care to get it right. He used a curvature tool I had not seen used by other barbers to get the side adjusted just so. Since I'm an uncle, I asked about who was good with kids. Wendy the nice middle age lady, is good with the little ones. Zackary is good with the 10 to 12 crowd, I can see that as they would be relating to him over his bright orange and yellow hair style. Reminds me of a big friendly Hawaiian Rooster. lol The overall price was fair and reasonable, with fast and friendly service. I have gone here before and I was glad I returned. I will be telling my friends about the place as a good Barber is hard to find, and Zackary is one of the best. read more

Idk why all the harsh reviews. I just got my haircut right before close and there were 3 people working, all were polite. I'm sure many of the bad reviews on here are for good reason, but don't avoid here just because some of the people that review on here might be overly sensitive. My experience was exactly the opposite of every bad review on here. read more

There's never more than one person working at a time, so forget checking in on the app because it doesn't matter when you get there. I just told the lone lady working that I checked in online 30 minutes ago, she didn't even look to see where I was in regards to the others in there. She just put me at the end of the line of the 3 others that were waiting. Maybe if they didn't charge so much they would get more business, then be able to have more than one person working. read more

Wendy does an amazing job with hair. Her professionalism is awesome. She really understands what you want done and listens to you when you talk. She takes the time to make sure that your hair is done right and the way you want it. Her energy is amazing and really brings light to the salon. More people there should feed off her positive, great energy!!! Mahalo Wendy read more

Good men's haircuts, no wait depending on the time of day/year. My stylist was very sweet. However, I felt way too pressured by a particular employee to buy extra products that I don't need. Another lady left early while I was there, her husband was getting a haircut, and she too seemed irritated by the guy's efforts to get her to pay for at least something in the store. This is how you lose customers and I've seen businesses fall from this time and time again. High pressure sales only hurts your company: the customer should always come first. read more

Be aware! I went in for a simple wash and blow dry. I was told on the phone a wash was $7 and long hair would be $15 (less if your hair wasn't long). I thought that was reasonable so I made an appointment. My hair is "long" but not super long and it's not super thick. After the appointment, I was charged $37.00. My bill had a charge of $15 for my long hair (it said long after the charge) $7 for the wash, and $15 "misc. service". I asked what the $15 misc service was for and the hairdresser told me it was because my hair was "extra" long. I'd love to be able to show people what "extra" long is. Believe me, my hair is not that long. My mother came in with me. Her hair is short enough that her ear lobe shows and yet she was charged as "medium". I guess short hair would be next to bald, in which case who would need a blow dry??? If I had known, I would not have gone. And, believe me, I never will again. I feel I was misled and taken advantage of. When I attempted to discuss the fact that I was misled on the phone and was not told at the time of the appointment that there would be an additional charge, the response was basically Sorry but too bad. I will not be back! read more

Showed up at 430, they close at 5, & the dude just says not doing any more haircuts wtf I ask him if they close at 430 & he says no, 5, but we could only buy retail lol he said he's not doing any more cuts because it's been a long day lmao He was super rude so good riddance, good thing we didn't get our baby's first haircut there...I'd give a 0 to Sam if I could...assuming that is your real name, lame! read more

I use the mobile app to check in, which saves time, and get seen within 10-15 minutes after arriving. Wendy always does a great job on my haircut. read more

Worst haircut I've ever had in my life he did exactly opposite of what I asked and cost me about $30 I'm really really upset

We popped in here for a quick haircut for my son while on vacation. What great customer service by Tom! We felt welcome the moment we opened the door to go in. What a positive and fun personality! My son wanted a buzz cut, and Tom offered a couple tips for ensuring a smooth even buzz every time. We'd be regular customers if Maui were our permanent home! read more

Every time I get my hair cut I always ask for the same thing; v-cut with long layers. Phyllis is freaking amazing!! And she gave me what I asked for. She talked me through everything she was doing and it was very comforting. I have very thick, long hair that grows crazy fast, but I don't cut my hair as often as I'd like just because I don't like going to different salons seeing different people. So now I know where I want to go and who I want to see; Phyllis!!! read more

They don't know how to cut hair and blow dry hair worst experience next time I will go somewhere else

I came in and had my hair initially cut by a Caucasian guy (James?). Though he was nice, he didn't have much of a steady hand and he couldn't cut a faux hawk. His rendition of a faux hawk was terrible, and he just couldn't grasp the fact that a faux hawk has a point not a flat surface. Thankfully another stylist Michelle was there and she fixed it and actually pulled off the job, despite the condition of the initial hair cut. Thanks Michelle for saving it. read more

I arrived last night at 7:35pm (YOU CLOSE AT 8pm ACCORDING TO THE SIGN). No other clients were waiting. Same guy and a woman were there (night shift I guess). I asked if they could cut my hair. After staring at me for a moment she said "we are not taking any more customers." The guy just looked away. These two are the worst. I've had this experience before at this place. I only go there because I can't get to a barber until evenings after work. The customer service by these two always stinks. There is a European lady who works there some days who is always nice and a retired man who was a barber on the mainland is very good. Management - check out the bad customer service. I'm a good customer - who is now looking elsewhere. read more

Had to go back 2 times in one day because they couldn't get it right first time me and my son had our hair cut as we walked in the 2 ladies were arguing about scheduling finally stop to help us as they were cutting our hairs they kep on arguing read more

I called them last night (Monday) around 6pm to make appointment for haircut at 7pm. The lady who answered said they are fully booked up and they don't accept appointments already. She said she can let me in at 6:30pm but I can't coz I will be coming from lahaina. Since I'm a regular customer, I took my chance to just go there , arrived at 6:45pm. To my surprise, there was no customer waiting. The two employees , a lady and Sam were with a customer. The lady asked my name and put me in the computer. If they are fully booked, they always tell me/customer upfront that there are 2 or 3 people ahead of you so you need to wait for a certain time. After Sam was done in 10 minutes , he let me in for my haircut at 7pm. Sam is my regular haircutter. I asked him if they are busy that night , he said not really. My haircut was done at 7:15pm and I noticed that there were no customers waiting for their service. I think the lady employee who received my call was telling a lie. They were not really busy . I think she doesn't want to take more customers because they close at 8pm which she has to do more stuff before closing. The latest haircut I did there before was even 7:30pm. I think that lady needs some customer service skills enhancement. I work in a service company too. read more

Wendy did my hair and did an amazing job. She didn't act annoyed like others there when I was picky about my hair. She nailed it! She took the time to listen and understand. She made sure she had it right and wasn't gonna let me leave until i was satisfied! Thanks Wendy so much. Lobe your smiles and energy! Keep up the amazing work!! read more

I visit Maui for a couple months each summer. Even though I get a hair cut right before leaving home I still need a cut while on island. The stylists there are good. Most have a number of years experience and aren't just recently out of hair school like many franchise places. I'm pretty particular about my hair and have always been satisfied with this Supercut location in the Pi'ilani Shopping Center. read more

Larisa is the ultimate hair stylist! She really knows what she's doing and I love my haircut every single time she cuts it. Be sure to ask for her next time you go in! You'll be happy you did. read more

The hair stylist Nicole was rude. I called in for highlights and a customer before me just called in for a haircut and only told her about wanting color after she sat down. Nicole yelled across the salon well I can't take "her" indirectly referring to me. The other stylist there that day were so nice and stayed after so they could take me ! I was SO appreciative. But Nicole has got to go. She has NO proper manners or customer service skill. It took a lot to keep my composure. She was probably the most ignorant and rude stylist I have met! read more

Had to open a Yelp account just for this place. So upset with the costumer service. Fisrt time I stopped by Supercuts in Kihei was 4months ago. I walked in around 5:30 and asked if they could dye my hair. I knew this wasn't the optimal time but i figured id ask. (closed at 8:00). The man said "yes" and started taking my info. An older woman stated from across the room to the man that they had no time for me due to the fact i hadn't been there before. Huh? I said "thank you" and let it go. Second time i stopped in was this afternoon. Again the older woman was there and she welcomed me in the shop. As soon as i asked for a dye and cut she made me feel like i was a huge inconvenience with her tone of voice and the questions she asked. Also the way she threw prices around made me felt like she was using it as a deterrent. I asked her if this shop did not like to dye hair? I told her this is the second time i felt like i was turned away from service. I drove down to 808 salon and made an appointment. Honestly i could care less how my hair comes out or how much it cost. I was just happy they were excited to have me as a customer. read more