Yen does a fantastic job of cutting hair as requested. She is nice and efficient. The price is adequate, for a quick basic haircut without a wash or conditioning at ~$35. The appointment system is not accurate, but it is not the staff's fault. I will be back but assume I may have to wait even with an appointment. read more

I brought my daughter here who is high functioning ASD. She is sensitive to getting her hair cut and having her hair combed. Elaine cut my daughter's hair with precision and a gentle hand. My daughter was able to sit with me in the lobby. The vibe here is casual walk in. It's a nice Super Cuts because the people who work here are friendly. I will definitely be back! read more

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had such a bad experience at Supercut in this particular location. Please save your time and don't go here. Made a 11:40 am appointment with Margret for my son. Waited for over 20 minutes and she kept working on her current customer without helping us. There was another lady who was just sitting. I asked her if she could help as we had to my son's birthday party and we were getting late. She said no she was waiting for another customer. It's been over 30 minutes. Her customer didn't come and Margret is still busy gossiping and slowly working on her current customer without. Very disappointed. No point of giving reservations when you don't respect it. read more

Very Professional - my hairstylist completed my cut as requested. Very friendly Staff.

Got a trim with Yen. She listened to my request and cut only what I asked (even though she thought I should cut a lot more).

Everything went well on my first visit to Supercuts with Kim. Kim is pleasant, talented and delivers superb customer service. While cutting my hair Kim also trimmed my eyebrows (a first for me) and the shampoo followed with a warm cloth nearly put me to sleep. I'm looking forward to my next visit. read more

My daughter and I booked appointments and were taken a few Minutes late. Margaret was very knowledgeable and friendly. She cut my hair and my daughter's hair and did a great job. We will definitely be coming back. Thank you. read more

Very efficient service, and the hairdresser was quite friendly! I didn't catch her name but she was very accommodating. Excellent.

Honestly if you're look for a select style I wouldn't come here. I wanted to touch up my bob, I double check to make sure that cut could be done. I showed a reference photo. My hair was cut significantly shorter than the photo and it's so uneven and I can't wear my hair down comfortably. It's hair and I know it'll grow but I'm pretty dissatisfied that I'll have to either get it fixed else where or just wear it up till it grows out. read more

Huge thanks to both Marta for seeing me this afternoon & repairing a previous bang trim gone wrong . Now my bangs feel so much better, frames my face elegantly and no longer feels awkward. Thank you very much, Marta! I will come back for future trims! P.S. You have beautiful bangs! I'd also like to thank Marina for her helpful tips & advice on styling my hair! I'm glad I went here & found both of you! Thanks again! read more

I will not patronize this Supercuts franchise again. On two separate occasions I made an appointment for my child to have a haircut. Both times we were made to wait while they finished walk-ins even though we were there early. What is the point of making an appointment if we have to wait behind others who had no appointment? Ridiculous. I hope the franchise owner sees this review and addresses it. read more

Took my daughter here last minute for a haircut since she needed a trim and her bangs cut. I really liked being able to schedule an appointment online. We got there about five minutes before the actual appointment and only waited less than ten. I wish I had gotten the stylists name she was very nice and my daughter liked her. She made the cut look really cute and we had a nice conversation. All around worth the price and the service was well done and prompt. I would reconsider booking here again for her and even for my husband. read more

Kim gave me an excellent haircuts! One of the best ive had. I will definitely be back! Supercuts on 50 golf road, Pleasant Hill.

MARINA IS BACK! I've loved how she has cut my hair every time! She's always very friendly, efficient, and flexible. My hairstyle is not a typical cut, so I'm very particular on how it is done. The shaved designs she can do are fun and always leave me feeling special. She also confirms how I want it to look before cutting, which I always appreciate. Her recommendations for hair products to style and shape have always been perfect and easy to buy right then and there. Not to mention she always knows what sales/promotions are going on to help me evaluate the best options. Every time I go in to this location in particular, I've been impressed with how quickly I'm checked in, and the cleanliness of every station. I will be sure to come back and book here next time! read more

Supercuts - New haircut and design - Hair Salons Near Me - WALNUT CREEK, California

Marina the salon manager & hairstylist did a great job on my hair today. She should add "artist" to her business card. I felt like a piece of marble from the neck up getting chiseled into what the lord intended my head to be. She also gave me a great shampoo/conditioning afterwards. If I didn't have a full day planned, I'd march straight down to the Sunvalley Mall and demand to be photographed for the next JCPenny catalog. read more

Supercuts - Super Duper Cut II - Hair Salons Near Me - WALNUT CREEK, California

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Jenny is awesome. She has a wonderful personality which really put me at ease. She is also quite knowledgeable about the science of hair. She gave me a great cut! When I wasn't sure about how I wanted something, I trusted her judgment. The salon has a cozy feel, is at a convenient location, and you can't beat the price. read more

Tried this place twice, bad experience both times. First time I waited, I had an appointment arrived early -- a male walk-in arrived after me, clearly a return customer. (He was not asked his name or appointment time). He was called before me, when I reminded the staff I had an appt, one lady quickly said "His appt is before yours. . ." When he sat down, they both giggled. Appointment today, I was 10 min early. After 20 min, a man came in, friendly waving at staff, they knew his name. Finally an employee called the man, I stood up saying I was before him. The lady said, no because he made his 10:30 appt yesterday. I said but I had a 10:30 appt also and I was on time, he was late. Giggle, he goes first, made his 10:30 appt yesterday. The other woman (working on a man), said one minute, one minute. Ten minutes later, these women were still cutting and giggling with the men. Clearly, I was a low priority. I got up and left. For the first appointment, shame on them. For the second appt, shame on me -- for giving them another chance. Unless you are a good friend who tips well and are male, I would avoid this place -- unless you do not mind waiting. And waiting. And waiting, while friends who stroll in get in first. Lesson learned!! read more

Got a haircut from Margaret who did a fantastic job and was very kind and courteous. Thank you!

My natural curls have never been happier! Marina listened to exactly what I wanted and gave me some helpful tips too. I would definitely recommend this place! :) read more

Supercuts - Hair Salons Near Me - WALNUT CREEK, California

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I've been getting my hair cuts here for over a year now great friendly hair salon and stylists there is one that really stands out an that jenny e always greets you with a smile listens to what you want in the way of a hair cut it always turn out the way you expected. Please keep her th read more

Terry did a fabulous job for my 91 year old Dad today!! We brought in photos and she cut his hair just right. The guy before us was thrilled as well. She's super sweet too. read more

Supercuts - Terry's good work! - Hair Salons Near Me - WALNUT CREEK, California

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Suhaila is great and always cuts my hair very well. Good with the clippers getting a nice bald fade in and doing the hard part. She's also great with scissors and is efficient with time. I Always come back to her. Great person to have one staff. read more

Sign in front of the store says walk-ins welcome. I walked in yesterday morning and the woman shouted, "What time's your appointment?" I said I didn't have one, and was told I need to make one for another day. Well then, walk-ins are most certainly not welcome. read more

Kids always get a haircut here. They're easy, reasonable, hassle-free and allow walk-ins which is a huge convenience. If you're looking for a no-frills cut, this a good place to choose. read more

Worst hair cut I ever had! I forgot my haircutter's name, but it was a Saturday, and she's a Filipina woman. She kept asking me what number clipper was used on my last haircut. I told her that I was never told the number the last haircutter used. So, she said I must be a number 6, and she and a Vietnamese woman both started giggling. Worst hair cut ever! She cut the top too low, so my cowlick keeps sticking up on back top, and at the end she left my hair very wet when she said that she's done, and she didn't even comb my hair. I had to ask her to blow dry my hair I because I didn't want to go out looking and feeling like I just took a shower! Avoid this place, unless you enjoy being treated badly. I cannot recommend this shop since I won't be coming here anymore. Supercut is a chain of shops, so I would avoid all of them. I will pay a little more and get a haircut from a small independent business. read more

Terry has always been excellent when getting my hair right. She takes her time and really cares what I want. I would definitely recommend her as a stylist when coming here read more

I've been a loyal, happy customer for years!! This location has the best stylists. Though some of the original stylists have left - I miss Li so much! I hear she has moved to another salon in Walnut Creek over by the Sports Basement on Ygnacio. I will keep giving this Supercuts a try but I may have to go find Li at the other salon. read more

Jenny did an amazing job cutting my husbands hair. Will be back again. She was closing up but still gave us the time. Thank you! read more

Supercuts - Haircut - Hair Salons Near Me - WALNUT CREEK, California

Walked in (without appointment) at 5:30p (30 minutes before closing). I was told "I already packed up, sorry". Tip: if you turn away customers starting at 5:30p, you aren't really open until 6p right? read more

Review #103 - 2018 I ended up coming to this location because I got tired of the new employees at our Orinda Supercuts. At first, it started off ok and then they kept switching hairstylists every so often so I didn't want to play guessing games as to who I'd end up stuck with & there wasn't one that I liked enough to keep going back. Plus, there's usually only 1 or 2 hairstylists at that location so you'd have to wait. I showed up around 1:30'ish on Saturday, April 28th, after calling in to see if they were busy and was told that I could be seen within 15 minutes without an appointment. Yay! Irene greeted me as soon as I walked in and asked me what I wanted done. I just needed to cut about 3-4 inches off to get rid of all of the dead ends, which she definitely did a nice job of. She was very nice and friendly. It took about 30 minutes and I was happily split-ends free and ready to enjoy the rest of my day. I'll definitely be back to this location. read more

Supercuts - 04/28/2018: no more split ends - Hair Salons Near Me - WALNUT CREEK, California

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Brought my 4-year-old in for a haircut after making an appointment. He was taken promptly and the stylist gave him a good, simple cut. Nothing fancy and it took about 15 minutes including her stepping away several times to speak with walk-ins. My complaint is about the price. I was charged $24 for a children's haircut, when everything posted online have Supercuts kids' prices as $19. I paid it and tipped her, but won't be back. read more

Tran gives am amazing haircut. I highly recommend you ask for her when making your appointment

Been procrastinating to long and popped in for a cut before going back to the office!!!

Thank you Terry for this beautiful stylish haircut . We are ready for the school on Monday

I think they do very well here for a chain hair place. The online check in seems to work pretty well. The times I'vs been here they take the time do your hair right. That last time I was here Ken did a really good job and fixed up some of the shag from my prior haircut from a different place. Friendly staff that knows how to cut. Watch out for the parking lot It's a zoo around lunch! read more

A few months back a friend of mine recommended this super cuts and a specific woman to cut my hair. I mentioned my friends's name to the woman stylist, showed her a picture as to how short I wanted my hair to be and she totally gave me a scalp job. When it came time to pay, I asked her how much the cut was for a senior and she said $32.00. with the discount. It sounded high for a super cuts but I paid It and left. Today I placed a call to the same super cuts and asked how much it would be for a senior haircut, she said $25.00! BEWARE ....ask the price before sitting in the chair otherwise you may be stiffed like I was. I will never be back . read more

Haircut was fine, but I dont know what was the reason of taking 36$ when haircut cost me 25$ and I added 5$ tip.

Mariane exceeded my expectations and I would highly recommend her and this store. Summary: 1. TIME MANAGEMENT: I made an appointment. I arrived 25 minutes early. She was really on the dot, despite servicing two customers before me, being the only one there, answering phones and responding to drop in customers. She managed her time well. 2. EXPERTISE: Nice haircut. Experienced at fine and damaged hair. Great with men AND women's hair!!! 4. COMMUNICATION: Listened to what I wanted and provided feedback to ensure we were aligned. Cut to the perfect length! 5. CUSTOMER SERVICE: Funny. Good with people. 6. PRICE: The price was right! $25 + tip. read more

My husband and I both come here for both the quality haircut and the service. Ken and Kim are our favorites and and are always so kind and friendly! Their sense of hospitality makes you feel right at home, and even on nights when we have to show up within an hour of closing they are warm and welcoming. We have been coming here for quite a while now and will continue to come see Ken and Kim as long as we live nearby! read more

This my third time at this location, and it was awesome !!! Cynthia did my hair and she is great , she took a lot of time to make sure everything is perfect and the result is perfect ,one of the best cuts I've ever had again The price is very reasonable and she is very sweet and kind and super friendly and nice . Overall everyone else seemed very nice and friendly But Cynthia is my favorite and the best ! read more