Great service from knowledgeable people who care about quality. Deep knowledge. I would not…read morehesitate to return.

I contacted them first on Yelp and they responded right the way with the quote. I came here to…read morehave my BMW filter replaced, it was a simple fixe but they spent time to discuss other issue with me and they didn't try to sale extra service and just sharing the information. They are professional and friendly. It is also reasonably priced, so I definitely will come back to them.

I was Lied to about my repair costs for my damages and then my car wasn't fixed correctly.read more

Another small business owner. Julian is beyond nice and willing to help out his customers. Does…read moreeverything he can to make your experience getting your car repaired the best that it can be.

I had a great experience with Integrity Auto Collision Center in Fairfield. From start to finish,…read moretheir team was incredibly professional and easy to work with. They kept me updated throughout the entire repair process, so I always knew the status of my vehicle, which really gave me peace of mind. They also did an excellent job communicating with my insurance company, making the whole process smooth and stress-free on my end. It's clear they care about their customers and take pride in their work. When I picked up my vehicle, they even gave me a complimentary gift, which was such a thoughtful touch and really shows their appreciation for their customers. Highly recommend Integrity Auto Collision Center if you're looking for quality work and great customer service in Fairfield!

I can't say enough good things about this collision center. After my Toyota Tacoma was involved in…read morea rear-end collision, I was stressed about the repair process, insurance, timelines--everything. From the very first interaction, Maggie completely changed that. She was professional, knowledgeable, patient, and genuinely cared about making sure everything was handled correctly. Maggie walked me through the entire process step by step, explained what to expect, and stayed on top of communication the whole time. I never felt left in the dark or brushed off. Any questions I had, she answered clearly and promptly, and she dealt with the insurance side smoothly, which took a huge weight off my shoulders. You can tell she knows her job inside and out and actually takes pride in helping customers. When I got my Tacoma back, I was honestly blown away. The repair work was flawless--my truck looked brand new like nothing ever happened. On top of that, it was returned to me extremely clean, inside and out, which just shows the level of care and attention to detail this shop has. If you're looking for a collision center that does high-quality work and has outstanding customer service, this is the place. And if Maggie is helping you, you're in very good hands. I wouldn't hesitate to recommend this shop to anyone.

Rick's Body and Paint was recommended to me by my brother, who previously had work done there and…read morewas very impressed with the results. Since I was leaving for an out-of-state vacation, I decided it would be a good opportunity to have my car repaired while I was away--and conveniently near my brother in case any follow-up was needed. From the start, the team at Rick's Body and Paint was welcoming and professional. They clearly explained the scope of work and delivered exactly as promised. The drop-off and pick-up process was seamless, and the quality of workmanship was excellent. I wouldn't hesitate to use them again in the future.

The BEST customer service experience I've ever had with an autobody shop! My car has not yet been…read moreserviced and I am already a customer for life. After MANY issues with my insurance this team has done everything they can to help me when my insurance would not! They always stayed in touch and communicated about any updates they had. This level of service is unmatched and beyond appreciated when you're dealing with a stressful experience like a damaged vehicle! I am so grateful for all the help I've received thus far and will of course update at the end of this process! Thanks Jose and everyone at Rick's who is helping me get my car back on the road!

I had inherited a car that was 13 years old with incredibly low mileage, but quite a few body…read moreissues that required repair. I assessed what I wanted done and began my search for a good body shop that wouldn't break the bank. I was referred to Chavez Auto and went to check them out. Told them exactly what I wanted done, got a fair estimate and decided to go for it. Mind you, this is a 13 yr old car, so I was concerned how the paint matching would be. I picked the car up today, to say I am THRILLED with the result would be an understatement for sure. Both bumpers look new as well as a creased quarter panel that required top level skill to repair. I recommend 1000%.

We get so many compliments on the body work and paint job of our 1991 240SX. The car looks like it…read morejust came off the line. Luis was great to work with.

This shop has a much different feel than A-1 Body, which they purchased several years ago. My…read moredealings with A-1 characterized by feelings of decency and kindness. This is an average of 1 and 10. Fine repair work that was done quickly. It felt like the front office was most interested in profit rather than fairness. The first time I walked in they were quite busy trying to grow the franchise. The next three times there was no receptionist. I once waited on hold for 25 minutes and driver to the office only to find three people in the back working on whatever. It felt like I was overcharged when they realized no insurance adjuster was going to review the bill. A revised bill had an hour added to prepare an OEM item. An odd thing to overlook but perhaps it was an honest mistake. I will look elsewhere for body shop work in the future.

great team ! went very smoothly and enjoyed how detailed our discussions were about my car getting…read morefixed and all that, had a very good experience. 10/10 would recommend to go to them

I've been dealing with Chris Collision for years. He fixed my Mercedes and my truck. On my Benz he…read moredid a cheap paint job with no clear coat. I didn't realize this until now. It was done 5 plus years ago. My truck was totaled and he charged me 1500 for seat to replace in my truck due to water damage. I never got a receipt for anything he's done. Also he had my truck about 6 months in the past and I never complained. But when I decided not to let him work on my truck after it was totaled out, he damaged it while it was on his property. He cracked the tail bed cover and stole 2 lug-nuts off my truck and he damaged my paint on purposeHe was paid 5070 for storage and my truck sat outside getting water damage.

Have had a similar issue. Chris accepted a check from State Farm for $9400. He had our car for a…read moreweek. Said he had to work on a fleet of trucks and then would get to our car. Then it. Was Covid excuses and inability to get parts. We picked up the car (it was still driveAble). Spoke with ins. agent about possibility of fraud. Ins called shop and Chris and informed him of our desire to change service shops. Asked Chris to return $$. He said he didn't have it and would get it to them in 3 -4 weeks. He has yet to make good on this. We too will be filing court papers on his business. Happy to join forces.

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

We have trusted Vacaville Auto Body Center for the past 14+ years for top quality service,…read moreincluding dent removal, painting, LED headlight installation, a broken window cable and more. We have never been disappointed. Andrea is our go-to-person for everything. She manages the insurance company efficiently and communicates everything clearly to me in a professional, friendly manner. I always feel she goes the extra mile for us. I wish all business were as helpful and efficient as Vacaville Auto Body Center. Andrea, thank you for everything you have done for us over the years!

They did a great job and it was significant damage. I went to 4 places and they were all about the…read moresame in estimates maybe 10000 different but I liked the front desk lady

I can't say enough good things about my experience. I recently purchased a used vehicle that had a…read moreclean title and Carfax, but not long after bringing it home, it started making increasingly concerning noises. I took it to a mechanic, and unfortunately, they determined the car was unsafe due to poor repairs from what appeared to be prior accident damage. They recommended I get a second opinion from an auto body shop and warned me the cost of repairs could exceed the value of the vehicle. Feeling stressed and unsure of what to do next, I called Caliber Collision and explained my situation. From the very first conversation, they were incredibly understanding and compassionate. Even though I wasn't coming in with an insurance claim or guaranteed work, they offered to inspect my vehicle completely free of charge and provide their professional opinion. They went above and beyond by fitting me into their schedule the very next day, just to help give me clarity and peace of mind. The level of professionalism, honesty, and genuine care they showed--despite receiving no compensation--was truly impressive. It's rare to find a business that treats people with that kind of respect and integrity simply because it's the right thing to do. I left feeling much more informed and supported during a really frustrating situation. I highly recommend them to anyone in need of trustworthy and compassionate service.

Not great communication. Have tried several times just to get the right lug nuts for my truck after…read morethey used the wrong ones. They never followed through. Front desk is great, case manager was not.