Did an excellent job. Loved the conveyer belt auto wash. Signage was confusing for a first timer…read morebut thats the only bad part. Lounge was nice with plenty of amenities like free snacks, soda, and coffee. They diligently worked on my dirty car (which is all viewable from the lounge). I don't blame them on saying upfront it won't be perfect but i was really surprised at the outcome

Eren was super helpful! Every really worked hard to clean my 2017 Explorer to be ready for…read moreinspection. I plan to trade it this morning, and I couldn't have asked for a better job! These guys are car Nijas! The best ever!

Great car wash but significantly understaffed and amenities and facilities have not been updated in…read morea significant amount of time. Unfortunately they are the only hand wash car wash in the game in Knoxville. Only other option are mobile detailers. Great job but I don't have an hour to wait for a car wash.

Ok bear with me there's a lot to say here-…read more I showed up just before closing (sorry didn't realize) yet the team received my vehicle like it was the first that day. Most guys have been there outside cleaning cars for 10+ hrs! I looked around and saw a guy on a rollator (injured I assume) cleaning up and I said wow that's dedication. I was told it was the GM. I then proceeded to tell that young man the leader I saw in him. His team reflected his energy and dedication I was so impressed. If I owned this business I'd want to know that even when I'm not looking the team works at optimal level Incredible! I'll be back! I didn't even mention how beautiful my vehicle looked

went in and was able get membership canceled no problem. but he said he was not able to remburse…read moreour 45

Their machine ripped a chunk off my bumper. Been three weeks multiple tickets. They just gas light…read moreyou and tell you no! It wasn't our machine. The damage comes from a twisting motion. Stay away from this place. Corporate just denies any damage claims. There are better car washes around. You get what you pay for. Unless you got a beater and don't care about damage stay far away.

We came into the car wash with our new car which has a brake hold or auto braking feature. Upon…read moreentering the tunnel we could not get it to turn off. The attendant knocked on our window and showed us the sign asking us to put the vehicle in neutral, which we already had. We explained that we could not get the brake to turn off and asked frantically if he could turn the machine off because it was LITERALLY LIFTING OUR CAR UP AND DROPPING IT BACK DOWN AND HE SAID NO! I swear to yall I was baffled. The worker was so incompetent. Ive never been so mad at someone who was supposed to help me and wouldn't because he couldn't read the situation or use critical thinking skills. Pure Magic Car Wash works well but I swear you need to avoid this location at all cost.

Phenomenal service!! Shane was so friendly helpful and polite. I will be back again (& again)…read more I bought the unlimited $39.99 package. The first month is only $26, cost of 1 visit for their highest level service. It's a steal. Cancel anytime before next month on the 22nd. They have a "prep" station. Free high powered vaccine. They even will wash your floor mats for FREE. Wish we had one near where I live in MI!

I've always had a good experience at this location. It's a great value if you use it often enough…read more I think twice a month covers it. I drive further for it than I have to, but for me it's worth the drive. It's a little hard to get into and out of during rush hour traffic, and I wish it got my car a little drier, but that's probably on me for getting the cheapest car wash. Other than that I highly recommend it.

Have been coming here a long time. Even had membership for a while. Went through the car wash at…read more7:45. Right in the middle of vacuuming, they turned them off. Ok, closing time is 8, but really? A few minutes to vacuum should be built in. Lots of choices. Won't be back!

Best car wash in knoxville. They are super friendly and do a great job of prepping car. Other…read morewashes expect you to clean car beforehand

I did a one-time purchase just to try everything out - overall a safe first try with my sedan style…read morecar. The wash itself got about 70 percent of the dirt off; the rest i used the complimentary towels and spray to finish the effort - honestly you can't expect 100 percent unless you've got the right finish on there to make it easy to breeze through and clean it with a membership plan. With the vacuums, mat wash and rags/spray all available at no extra charge I'd say this is of a better value than another location I go to off of Emory road (which charges for the cleaner). The worker was helpful to get me lined up and I observed them going through the lanes when cars weren't present. Will be back to likely get the snow and dirt off before I go into work.

Great place. I take all my cars here. The staff has always been very helpful and it's probably the…read morebest value for what you actually get.

Poor management. And ran by kids that dont care the machines do more damage to your vehicle then…read morecleaning

Just not a very good car wash. I was paying for the highest level membership they offer, and most…read moreof the time, the attendant would be too busy on their phone to actually use the spray nozzle pre-rinse on the car. You don't get what you pay for, half of the vacuum hoses are broken. I've cancelled my membership and will find another car wash.

It has been over a week and this company did not even reimburse me for the money they took from my…read morecredit card as promised. This is added to my previous review.

My husband prefers the PureMagic in Walker Springs because it's belt that your car sits on so it…read moredoesn't scratch the wheels, but this one seems okay. Just be careful when driving between the rails.

Meh. My car got soap and water on it. Not sure it actually gave me the Rain X windshield treatment…read more My tires didn't get cleaned at all. Vacuums are strong with a good crevice tool.