I've shopped here a few times with my son and every experience I've had there's been rude cashiers that seem to always be having a bad day. I can put up with the rude cashier service but what I can't put up with is what happened to me on my last visit here. A while back I came in with my 4 years old son. We were buying a few things to make dinner that night. Out of no where These two tall men came up to me and my son and accused me of stealing. They took me to this room in the back of the store and separated me from my son and started to tell me to admit to them I was stealing. I told them "I'm not stealing", I emptied out my pockets and my purse and they still kept saying they saw me stealing. Then they started to make threats, they told me they would call CPS (Child Protective Services) and that my son would be taken away from me and that I would be deported and I would never see my family again. I knew I had done nothing wrong. Then these two men started to go through my belongings and said they were going to call the cops and have me arrested and that this was my last chance to admit I was stealing. I asked them who are you, they said "We are with Loss Prevention and we know you were stealing". I told them once again I was not stealing and to check the cameras. I even said call the cops. After a while they said they would be right back, I got my son and went to the store manager. I told him what had happened and he said "That's weird, Lost Prevention is not suppose to be here today and protocol requires a manager to be on duty when being questioned by Loss Prevention". We then looked around for the 2 men and could not find anyone. Who were these 2 men and why were they allowed to question me in such a creepy way. I then filed a complaint with the Manager and he said they would follow up. It's been quite some time and no one ever reached out to us. I will never go back to Superior Groceries Again! They can't even ensure the safety of their shoppers. read more

Went in to get bread and saw 3 flies inside the case where all the bread is held /: make sure you look around before you purchase any pan dulce. read more

I like coming here for their deli/restaurant service area. Very chill spot to come eat lunch or dinner with their wide variety of Mexican dishes ranging from tacos, posole and daily fresh baked bread. Prices are fair for the place and registers are usually well staffed. read more

Parking lot is usually full. There have been times when there are no carts so you have to wait for someone to load their groceries into their car to get one. The deals are GOOD! But sometimes I go too late, and their weekly deals sell out pretty quickly. Staff is not the greatest, but not super horrible either. (I prefer superior over el super). Their pan dulce is good, as well as their cakes de tres leches. read more

Never enough employees attending the Carniceria/fresh meat section. I always hear 'someone called out'. So unprofessional! Management needs to handle these type of situations appropriately, especially since I'm assuming it's beyond stressful for employees to handle so many customers read more

Today I came to Superior to get some meat for my daughters birthday gathering and was approached by a young man by the name of Steven. He was very friendly and helpful and I would love to make Superior my #1 store to come to when I need any groceries. Everyone is very friendly and reliable. read more

I like this store for their awesome store made tortilla chips and grains you can buy in bulk. The produce is hit and miss, but they have good deals. I would say, don't get your meat there. Every time I have, it goes bad in like a day if it's not frozen, makes me think it's not fresh. read more

All online advertisements indicate the "Bill Pay" area opens at 8am Once you've wasted your time to drive there, they show they done open until 10am Better communication with customers needs to happen here. No on likes wasting their time. read more

To the Cashier Neesha you are the rudest most incompetent supermarket employee I have ever came across you need to get your attitude on check and the next time you whisper something under your breathe about someone make sure they can't hear you , I will definitely be giving corporate a call . read more

Kimberly in the deli was so sweet. She helped us find the right mexican cheese. And she made sure we were happy with our purchase

Place is gross the meat quality is poor and seafood is even worse. I bought some shrimp and they were rotten the only good thing was I was able to get my money back after speaking to a manager. Produce is ok if you plan to use within the same day otherwise stay away!!! read more

It will be a cold day in Heck before i step foot into this third World Super market, AGAIN!!! I have paid for my groceries here in the past, with a personal check . On this day the checker decides to tell that she can't accept my check because my bank's branch address is not printed on the check. I had my Driver's license and social security card handy for I.D. I talked to the lame manager on duty over the phone ,and he kept insisting that my checks were "Temporary Checks" and they don't take those type of checks in the past I've had checkers have a hard time processing my transaction because they're not familiar with taking personal checks ,and i have this bad feeling that was the case this time ,and the checker didn't want to deal with it It's alright I won't be back ,no matter how alluring their produce and meat prices may be. there's always Winco or good old Stater Bros. If I feel a need to visit an ethnic Super Market I can always go to Cardenas ! Oh yeah, I tried complaining to their corporate office and i left a messae for them on their E-Mail . It's been way over 48 hours ,and I STILL haven't got a response from them. SCREW "EM !!! read more

2nd favorite grocery store always neat employees ask if you need help. Polite cashiers good prices!!!

It is not the best super market, the fruits and vegetables are old and battered, they are not fresh, the cashier service is horrible, I thought that only in the city of Los Angeles the employees of the superior were slow and unattentive with customers, But I see that here in Moreno Valley they are the same. Unfortunately there is not a better supermarket. I miss my Northgate market in Los Angeles. read more

Parking can be atrocious but some of the products are good quality at a great price but customer service is pretty bad.

the worst! most of the time it's only one cashier open. long lines all the time. i literally waited 20 min in line. they need to hire more people. it's ridiculous! read more

Always crowded and not enough cashiers. The meat department smells like old blood. Based on the people who shop there give you sense that the prices are very low. Prices are very good. read more

they try to sell you stuff is about to expire they will be walking around in carts trying to put it in yout cart, vegetables arent as fresh either, defenetly not going back i have gonne to different one and they are much better in quality and cleaningness read more

Horrible, horrible customer service. Never in my life had I experienced being "helped" by such rude people. The manager of course is friendly, and only about teo employees in the whole facility EVER say "thank you" and i swear I am not exaggerating. The only reason why I shopped here is because it is close to home and it isn't expensive. Regardless of how inexpensive it may be, they have lost a loyal customer because of their lack of people skills. I don't feel welcome, my business does not seem appreciated, so f**k giving them my money. read more

Security and management are both stupid at this place, I arrived 5 minutes before they were closed , I only needed bread, I even looked at my cell to see the time , they were closing at 10 , my cell said 9:54 pm, They said that their time inside said 10 pm which is stupid, because their clock was ahead , they're over priced too, win co is much better than this place read more

Love this store. They have an excellent produce and meat section. They also have a bakery where I buy fresh bread. I have been shopping here for years, but recently, and the reason why I decided to post, a guy in produce provided the best service I have had in years. I think it's important to say that the service here has improved. However, I think by far the best features in this store are the low low low prices. read more