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    Superior Star AC & Heating

    4.6 (45 reviews)
    Open Open 24 hours

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    Services - Superior Star AC & Heating

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Recommended Reviews - Superior Star AC & Heating

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    They guys that come out to work always find the problem and fix it as soon as they are done everything is running just as new. The service they provide is timely and the guys have been working late and on weekends. The price is great. The unit was freezing so they put in a new coil and it didn't take long at all.

    Monica R.

    I have one star because it requires a rating. It's really zero stars. I reached out to this company for AC maintenance services. We set up an appointment for Friday 2-4pm, meaning they can show up anytime between 2-4. It was 3pm and I got a text they were on the way........after an hour and a half no call no service tech. So I messaged and was given an excuse! Still 550pm been waiting since 2pm for technician. Don't waste time with this company, unprofessional and unaccountable.

    MasterBath Shower that was destroyed for no reason
    Marcus M.

    This company is unprofessional, with multiple times of no-call no-shows and horrible communication from the company or "Miguel". They were contracted by a warranty company for a plumbing leak, to which I asked the warranty company if they were qualified to do plumbing repairs, they informed me they were, the company had sent multiple different employees who were not a part of Superior Star ac & Heating all "contractors" they sublet to had informed potential damage in the bathroom that joins the wall, and informing the company of this, they decided to tear down partial walls from the master shower where the damages were not as the damages and leak were from the bathroom sharing the wall with master shower and when asking the Miguel the reason for why knocking down walls he reverts to complete unprofessionalism and either stops communication, or provides information that multiple other plumbing companies had refuted and he has refused to take responsibility to the damages caused and had even held my vanity hostage for various weeks after requesting them the day they decided to remove to place in garage they failed to listen to simple instructions advised them to set the vanity in the garage with the granite bathroom sink. They took the vanity to their "storage" and they had placed the granite sink top out in the backyard... I would highly avoid this company and the manager as they are extremely unprofessional and lack the mental capacity to complete simple tasks.

    Cleaned coils

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    5 years ago

    Miguel was fast and honest. Price was reasonable and didn't try and oversell me. Will call again!

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    4 years ago

    These guys are great! Will be our go-to company for any A/C and Heating work we need done on our home!

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    Page 1 of 2

    Ask the Community - Superior Star AC & Heating

    Review Highlights - Superior Star AC & Heating

    After reaching out to several places, Miguel offered to come out the same night!

    Mentioned in 24 reviews

    Read more highlights

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    Phenomenal team!!! Super responsive with great pricing. They stand by their work and will work with…read moreyou to come up with a sensible plan to fix whatever issues may need attention.

    Very disappointed with the quality of work from Veteran Air…read more I called Veteran Air before a major cold snap to have our heat pump checked out. Their technician, Jonathan Scholtz, diagnosed a corroded indoor evaporator coil and low system pressure. He also tried to upsell me on replacing the entire unit -- I should have realized that was a warning sign. Instead, they replaced just the coil. I paid the full amount ($3,233.85 after the veteran discount) and hoped that would be the end of it. About five months later, I started noticing the condensate pan overflowing and draining outside the house. I tried clearing the lines myself, but the dripping continued. Since it took Lisa from Veteran Air several hours to respond, I went ahead and called another HVAC company for help. They charged me a $150 on-site visit fee. The other technician was shocked by what he found: when Veteran Air replaced the coil, they never reinstalled the baffles around it and didn't even secure the coil properly in the brackets. There was basically no way for the condensation to drain correctly. He also confirmed the system pressure was still extremely low. The other techs could have fixed it right then, but they didn't want me to be out of pocket for repairs that should be covered under warranty. They recommended I call Veteran Air back to make it right. Here are pictures of what the other HVAC tech saw. I'm really disappointed -- I expected better, especially from a company that serves veterans. I wouldn NOT recommend Veteran Air based on this experience.

    Wilks Air Conditioning & Heating

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    My Air Handler was not installed correctly by the builder of my house, and the excess water would…read morehave caused my attic to flood, Wilk's technician- Jason, showed up the day I called, and fixed the issues, and then some, highly recommend, total cost was 1,000 dollars.

    I used Wilks for a couple of years and thought I had found an honest HVAC company until they came…read moreto my house to do the annual service/checkup on my American Standard AC. The AC was running fine until they arrived. Shortly after the workman left the AC stopped working. They came back the next day and diagnosed it as a bad compressor. I had my suspicions that they did something that caused the compressor to fail, but there was no way to prove it. I told the workman that the AC was still under warranty, so the compressor would be free and I would be happy to pay them to repair it since they are a certified American Standard dealer. After the workman spoke to his supervisor, he told me that they couldn't fix it because there were no compressors available in the San Antonio area and left in a hurry. I called another certified AS dealer the same day and they came out to look at it. I explained what had happened and they said that everything that Wilks told was not true. They got the compressor from a local HVAC supply store in about a day and charged me for labor to install the new compressor. I think Wilks didn't want to repair it because it was a warranty claim so they wouldn't make as much money. After that episode, I will never let this company close to my HVAC system and I cannot in good faith recommend them to anyone because if they break it then they will not fix it.

    Texas Air Repair

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    I have a system that is about a year and a half old. Had a few issues with it not cooling properly…read moreafter the first year and after several visits across 6 months or so, it appears that it was a faulty valve. There are some underlying duct layout inconsistencies in my particular system but the valve issue was found and they are taking care of it. Aside from that, they really do have great service. All the techs have been thorough and pleasant. The owner, Henry, personally came out to look at my system after the ongoing issues and explained everything to me in an easy to understand way. It's clear now that I've chosen the right company to do business with. Last night, I was pissed because my system was having issues. Today, I feel confident that they found the problem and solution. They're making it right. That is how to turn a bad experience into a good one. Will give them 5 stars as soon as everything is up and running and no other issues arise. Service and ownership is rock solid.

    I personally negotiated this contract and spoke directly with the self-reported owner by phone. His…read morecommunication style was aggressive enough that I had to stop the conversation and ask him to take a breath. I observed that the owner left a kink in the AC line on a brand new system install. I have photos documenting the condition of the line set and wall penetration before it was covered with foam. Homeowners: inspect the work yourself before the crew leaves, document everything in writing, and consider red flags like someone getting agitated at basic questions.

    Superior Star AC & Heating - hvac - Updated June 2026

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