Kyle was fast to respond to our water heater call. This was discovered at 7 in the evening. We were…read moreable to stop the water ourselves, but he was over the next morning and had a new water heater in place before lunchtime. Reasonable price, friendly service and quick resolution are reading why I would call this company again.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more

Experience during installation of water softener and filtration system was very good. It's been…read moreover a year and I need my filters changed. Reached out to Tim. Two weeks later, he told he'd come, but didn't. Called him the following week. Few days later and few follow-ups, he said he'd come on Juneteenth day. I had already planned for a 5 day vacation starting on Juneteenth and that day didn't work for me. It's been over 5 weeks now and we are using bottled water for drinking. In my case, Tim's response often was "people have been waiting for 2-3 months, it's only a few weeks for you"!!

Bought a home with a system installed by Aqua Tech. As a first time homeowner with a softener…read moresystem, I had no idea what was required to service and maintain my system. I called the sticker on the machine and Aqua Tech told me everything I needed to know right over the phone. Did not try and sell me something I didn't need and answered all of my questions right then and there. Would highly recommend Aqua Tech if looking to install or service a water softener system.

on time, professional and courteous. went above and beyond . High recommend . The service providers…read morewere quick but did not rush the install. I will def use them again when needed.

We had a pipe issue after thanksgiving dinner - and the sweetest service people came out to help…read morefix a leak. Angel and Ray did amazing job!!!! Thank you so so much! Please please tell their bosses! I'm so grateful! The thing is it turns out the problem wasn't even an issue by Sweetwater!!! However they fixed it anyway! For free! If that isn't 5 star service I don't know what is!!! They provided stellar service!!! Also John has been fantastic with any questions I've had - always incredibly responsive!!! We are a few months into our installation and have found him so helpful! Loved the Amazon and Home Depot gift cards too! AND Caleb, our water tester and sales rep was also absolutely fantastic! Sweetwater's genuineness and efficiency was fabulous and thousands of dollars less than competitors! We are so happy with our decision! I def recommend!

David is knowledgeable and attention to detail person. He installed my softener system perfectly…read morefine.

Professional, quick and clean service! Will definitely be recommending to my friends and neighbors!…read moreDavid managed to get everything done within one day, he answered all my questions and i'm very happy with the final result!

When I say they're the best, I'm not exaggerating…read more I called them because I had a clogged toilet that we couldn't unclog. Turns out, we had roots in our pipe and needed them to dig under our house and replace the pipes. They used a camera and showed me the roots, then took pictures every step of the way, later showing me my extremely clogged pipe. Johnny and David were professional, responsive, and willing to work around my schedule. But that's not actually the reason I'm leaving this review... While they were here, Plumbing Wizard Johnny Rivera asked me, "Do you have anything else you need help with?" So I told him about my ongoing issue with pipes banging that no one had been able to solve. I'd had five plumbers to my home trying to solve the issue, and no one could figure it out. This one would suggest this, that would would suggest that, but it never got better. Johnny asked me to make it happen, then ran around my house, inside and out to isolate the noise. (No one did that before). It took him to the street where he said that my pressure relief valve was making a horrible noise and should be replaced. I'd had it replaced before, but it hadn't solved the issue. Still, he said they needed to be replaced every 5-8 years if you have hard water (which I do) so I decided to go ahead and do it. While he was out there, he found that I had TWO pressure relief valves, like at some point, someone had put one in and just not looked to see if there was a second one. After that, he adjusted the pressure coming into my house. THE BANGING DISAPPEARED. This was YEARS of stress that he solved for me in one day. A new banging started when my washing machine turned on with hot water, but I knew why. Years ago, I'd had a slab leak, and the plumbers who fixed that rerouted the pipes through my ceiling but didn't fasten them to anything. I called back and Johnny and David came and fixed that too. They had to cut a hole in my ceiling to get to the pipes, but they were very concerned about not making a mess, and they fastened the drywall back into my ceiling for me. Now my house is utterly silent when the water runs and my toilet works great. These guys CARE about their job, which is so refreshing in a world of cynics. If you need excellent plumbing work, these are your guys.

I had good clean plumbing come out to help figure out why I had black stuff coming out of my cold…read moreand hot water and a rotten egg smell no matter how much I ran the water. They determined it was my outdoor nuvoH20 system which was growing bacteria and not actually putting any chemicals in the system. They gave me a reasonable quote to replace the system with a salt water softener and even worked around my present shed system so I didn't have to replace as much. Seth did a great job with the installation and replacement and even took the time to drain my hot water heater and put hydrogen peroxide in it to kill any left over bacteria for free. I really appreciate the thoroughness of their work. I also appreciate how communicative they were when I had to get electrician information for the softener to install the proper outlet. I'll be using them for plumbing needs going forward.

Adrian and his digging crew came an hour earlier than expected at 8 am and finished at past 1 pm…read more I'm very pleased with the installation of my E-2000 from Kind Water Systems. He briefly explained to me what he did and what I have to do, which is basically nothing, except to call him if there's any problem or when the sediment filter has to be replaced next year. There's just one thing that I noticed. The cover for the water drain was missing. I'm not sure if the guys who worked on the water drain misplaced it I texted Adrian about it as soon as I noticed it was missing a few hours after he left, but I haven't heard back from him. Anyway, I'm glad to be enjoying the water and having peace of mind that my water heater, dishwasher and laundry machine will last longer from scale build-up. Thank you, Andy.

Andy was quick to respond to my request and shared all the information I needed to select them to…read moreinstall my new water softener. Adrian was incredibly nice and willing to talk through the installation (replacement) with me and answered all of my questions. I would not hesitate to recommend this company!

Great price, great communication and very professional. Niles's communication and attention to…read moredetail is top notch. I'd choose these guys every time!

Up front pricing, very professional, and a quality water softener installed very quickly. Niles is…read moregreat all around!

This company installed my original water softener in my new home in late 2015. I contacted them…read morewhen I started having low water pressure when the unit was in service. Derek immediately knew what the problem was, and sent Patrick out to rebuild the resin bed in my system. He completed the work quickly and now I am back in business. Hill Country H2o saved me a lot of money over the cost of replacing my water softener. I highly recommend them!

I have been using their services for the past few years to maintain our home Brita pro water…read moresoftener system. Every instance has been very pleasant and professional. From the initial calls with Angela to make an appointment to the completed service, the experience all-around is hands-down the best! They are very responsive and helpful and even go above-and-beyond to ensure all your questions and services are taken care of. Highly recommend them for all your water-services and maintenance requirements. Thank you and will be utilizing for more! Enjoy!