I'm a repeat and happy customer. I used Sparkling Carpets to clean up my 1 bd apartment with pretty tired berber carpet in 2023, and just yesterday I used the company to perform a repeat service and additionally clean 2 carpeted hallways in our building. Carpets looks great and pet stains in the communal halls are gone - thank you! Communication and scheduling was very easy, got appointment the next day, pricing is reasonable and competitive. Technician arrived right on time, and I could not be more happy with the results. THANK YOU and highly recommend! read more

This is my second time using Sparkling Carpets, and I have been delighted both times. Ken and Raul provide excellent, prompt service. They cleaned my wool area rug thoroughly and made it look like new. I highly recommend! read more

This is the most awesome carpet cleaning service I have ever used- I have been using them for years and Ken always accommodates my request and does so promptly- They have excellent customer service and high quality workmanship! Thank you Raul for going out today and getting the JOB DONE ***** read more

This is my first time getting carpet cleaning and wow did they do an amazing job! Not only were they super friendly, they were also extremely professional and responsive! Some back story is that we have a unit at one of our properties that has been abandoned for 2 years. The previous tenant also owned a cat so that carpet was absolutely disgusting and had a lot of stains, pet hair, and dirt and dust build up. They did a quick and efficient job and got almost all of the previous stains out! I'm super satisfied with their work and they made the entire process stress free. Ken and Raul were amazing to work with and I highly recommend this place if you want sparkling carpets! read more

Fast, convenient, effective and easy to work with. Strongly recommend. No disability-related issues, just clean carpet. As always, consider any allergy or autoimmune issues when introducing new cleaning supplies to your environment. Sparkling Carpets got me an appointment quickly. I had a surprise apartment inspection less than a few days away . Sparkling Carpets was able to make an appointment before the inspection, and even give ma a choice of dates! Sparkling Carpets got my carpets cleaner than they have been in over a decade. My carpets are 20 years old. I live in the third floor back, unreachable by steam cleaning vans, which always lowers my expectations. I've had several different carpet cleaners in, with fair to good results. This was a Wow! Raul was efficient and thorough. The equipment is up to date and powerful. The price is not cut-rate, and neither are the results. I would recommend them to my mother. read more

Several years ago I had an off white suede couch that had gotten dirty and old looking. I hired Sparkling Carpets to clean the upholstery and they did a great job. Years later I decided to buy all new off white area rugs for my apartment. After spending so much more time inside during the pandemic, they were getting really dirty looking. In December 2020, my living room rug was looking almost dark gray from all the ash from the fires in the summer and too much time at home. Sparkling Carpets cleaned it and it looked brand new. I just had my rugs cleaned again today by Sparkling Carpets and again they did a wonderful job! My 1 1/2 year old off white carpet looks brand new and smells fresh. Ken responded to my email request for an appointment quickly and I had an appointment set for 2 days later. Raul showed up promptly and was courteous, professional, and did a great job! I highly recommend them! (My only regret...is that I didn't take a "before" photo back in December 2020 for comparison.) read more

Sparkling Carpets - My living room rug just after being cleaned today by Sparkling Carpets - Carpet Cleaning Near Me - San Francisco, California

Both Ken and Raul were AMAZING to work with! They made the whole process of getting our large 8x10 rug cleaned SO EASY. I emailed for an inquiry/estimate around 8pm, Ken responded immediately and also texted me which was great because we were in a rush to get the rug out before we moved. Everything was booked by 9:30pm, and they came to pick it up the next day! We moved to San Mateo and they even were willing to drop it off at the new address. As for Raul with the pick up and drop off, he was on time and so friendly. He didn't have any trouble finding our apartment (and it's not easy to find), he just showed up at our door! Now for the actual rug cleaning, I was amazed at how clean it came back. We had a huge dark dirt spot on it where our feet would go in front of the couch. You can't even tell it was ever there! Very very happy with the service and quality of cleaning, and will definitely be using their service again next time. read more

Have a large rental property that tenants moved out out and needed carpets and stairs cleaned. Carpets were pretty dirty after 5 years of just vacuuming. Sparkling Carpets were easy to schedule a time and responsive to any questions I had. The crew bowed up on time, were extremely efficient and did a wonderful job. I had also gotten other quotes and found the price to be fair for the size of space and many stairs involved. read more

I had to have a few small spots of our carpeting that needed to be fixed before moving out, so I reached out to Ken and he was super informative and friendly. We got our appointment scheduled for a few days after getting our estimate and talking to him. On the day of Raul showed up to do the work and he was actually able to show up a few hours early and took care of the two fixes in no time! It was like there was nothing wrong with the carpet to begin with. I can't recommend Ken, Raul, and Sparkling Carpets enough! Great work and customer service! read more

What a great experience working with these guys! We're moving and wanted to have our couch and a bunch of rugs and runners cleaned so everything was fresh when we moved into our new place. Ken was very responsive and helpful getting us scheduled and Raul (super friendly!) did a great job doing the work. Everything looks fresher and brighter. Worth every penny! read more

Raul was prompt, experienced and overall a great professional. Our carpets look like new! Thank you!

Sparkling Carpets San Francisco came to deep clean our carpet before we moved into our condo. Ken and his team did a fantastic job. From scheduling to punctuality to services, everything was top-notch! I never had to deal with carpet before so my boyfriend and I were doing a lot of research on Yelp and Google reviews. Surprisingly, there are very few reviews out here for carpet cleaning in the Bay Area. We had initially contacted a few places to get a quote, Ken was the only one who was extremely thorough and timely with his responses to us. This was the ultimate reason why we went with Sparkling Carpets. During the day of the appointment, Raoul came 5-10 minutes early which was a plus. The appointment went really well and we are extremely satisfied with the results! It took about 24 hours for the carpet to dry off and the carpet looks "sparkling" new. I definitely recommend Sparkling Carpets and will refer them to anyone needing this service. We are a return customer for sure! :) read more

I had a leak from the washing machine (well, still do, but that's a story for another day) and had wet carpet in front of the washing machine that wouldn't really dry because the pad was wet too. Sparkling Carpets came out and found that the carpet in my closet next to the washing machine was wet too, which meant the baseboard was wet too. They opened up the carpet and left me the dryer for an entire weekend to make sure the carpet and baseboard would totally dry out, and then kicked the carpet back into place. They basically came out the day after I contacted them and came recommended from my HOA (I'm in a condo complex) and I can see why. 10/10 would recommend! read more

My only regret was waiting so long to call Ken at Sparkling Carpets. Red wine spilled on our white sofa. We did our best to clean it up right away but woke up to yellow stains. I spent about 5 hours over 4 days with a variety of cleaning products trying to get the stain out and mostly succeeded in moving it around the sofa, not actually removing it. Raul from Sparkling Carpets came out the next day and got 99.9% of the stain out, you basically need to be two inches from the surface to still see it. He also kindly gifted me some spray that is supposed to break down the wine pigments over time. He was fantastic, efficient and friendly. My initial hesitation was the cost, basically there is a high minimum fee that isn't ideal for small jobs. However, in the future, I won't hesitate again. read more

My girlfriend and I bought a gorgeous new 100% wool rug. The first night, our dog had an upset stomach and went to the bathroom on it. We considered trying to clean it ourselves, but then decided to hire a professional. I contacted a few different companies. They all seemed about the same, in terms of pricing. But Sparkling was responsive and available when we needed. Their team member Raul showed up on time, was super friendly, and did the job - the carpet is like new. Very glad we spent the money. read more

Sparkling Carpets - Before cleaning. - Carpet Cleaning Near Me - San Francisco, California

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I came across Sparkling Carpets after looking for a company that would be able to offer both carpet cleaning and restretching services. Ken, Raul, and the rest of their team were reliable, efficient, and professional. I was able to get in contact with Ken shortly after reaching out and getting an estimate. He remained accessible via text up until and after my scheduled service. The overall quality of the services looks great - the fact that they offer a variety of services saved me the hassle of having to contract several different companies while all at a reasonable price. I would definitely recommend them and will consider them for future inquiries! read more

I am more than pleased-I'm ecstatic. My carpet has never been cleaner and happier, If I could give them 10 stars I would! I wish I'd known of them sooner!! On time, Personable and professional!! read more

Great services+fair price. I truly appreciate that the business owner Ken did a good job to communicate with me before and after the job done. read more

Our baby arrived unexpectedly 3 weeks before our due date, so my husband and I didn't have a chance to get our apartment fully ready for a little one. I franticly called Sparkling Carpets a few hours before our baby was discharged from the hospital to deep clean our carpet. The gentlemen who helped was amazing!! He arrived right on time, was super personable, and made our carpet look new again. He even wished us well on our growing family!! I am giving my couch away to a friend soon and will need the couch cleaned beforehand. Definitely calling Sparking Carpets. Also, recommending to all my friends and family. read more

Fast. Friendly. Efficient. Highly recommend! I called multiple places but no services were available during the timeline I wanted. I received a call back from Ken within 30 minutes of my message. Service was done by the end of the week. Carpet looked amazing after the service! read more

Raul did a great job Re stretching my carpet. im Down visiting my mom and her downstairs hall carpet had a big elevated roll causing a tripping hazard. sparkling carpets came out in two days and stretched the carpet so it is flat and no hazard to my mom. a lovely gentleman, worked extremely hard to get it right and quick respond. thank you Sparkling carpets!!! read more

I was impressed with Sparkling Carpet's website being the most informative specifically with water damaged carpet. NOTE: If you think you also have mold/mildew damage as well, I strongly suggest contacting this company as a starting point. They will give you a well informed and realistic opinion of how extensive your damage is, instead of jacking up the prices that are out of context with the actual damage. I spoke with Ken (that's his short-name) and he was just FANTASTIC to talk to on the phone. His listened to my situation (where most companies didn't) and even though it was a small job (just being a short hallway), gave good and honest advice. Ken was also great with following through and excellent communication. I asked for a price estimate ranging from a starting amount (if it's mild damage) to the anticipated maximum amount if the water damage if more extensive that's found. The actual scheduling was a bit bumpy but in this case it wasn't Ken's fault. What was really impressive is that he was proactive and resolved the situation right away by having someone come later in the evening the very next day so I wouldn't have to miss work. VERY IMPRESSIVE! Jerry, who came to look that the damage was just as FANTASTIC ! He was professional, very knowledgeable, genuine and his pricing was very reasonable. He addressed the problem right away, explained what he can do and got to work on the carpet right away. Not only was Jerry's work impressive but his advice was tremendously helpful. He was very attentive in looking at the water damage and listening to me explain the problem. Any kind of water damage can be very stressful and make your life upside down for a while. This company really helped get down the problem WITHOUT over diagnosing the damage, blowing it out of proportion and over charging me. Thanks for taking away my headache and reinforcing that I made the right decision with handling a situation that could have been easily a nightmare! GREAT JOB from START to FINISH!!! read more

USE AT YOUR OWN RISK I contacted this company because they were "bonded and insured" came highly regarded on city search and yelp and guaranteed technicians with 15 years of experience. The techs that came to our home were MAYBE 20 years old and they belonged to a sub contractor. The cleaning unit they used leaked water onto our hardwood floors in the hall and caused damage. The carpets were dirty in places that had previously been clean. and at the end of the day it was just a mess. They blamed the dirty carpets on soot under my carpets from when the building was built (THIS IS A NEW CONDO BY THE WAY) Ken at Sparkling carpets assured me they would take care of everything and for the next 2 months I got the run around from their sub contractor. TRI COUNTY CARPET CARE - They tried a dehumidifier which didnt work, then later told me they were not responsible at all. Finally Ken filed an insurance clain after I told him I would go to the Better Business Bureau and file a claim. Their insurance found them NOT LIABLE because they hired a sub. The case then went to tri county's insurance (same insurance company). What gets me most of all is that the guys at Tri County striaght up lied to their insurance comany and told them that the damage was there before their arrival. After 3 months of this nonsense they ruled in my favor but all I can say is Buyer Beware. You had better check the crudentials of the guys that actually clean your carpets. EDIT 6/24 IN RESPONSE TO THE BS BELOW Ken, Jerry is a liar, and now you are too, you guys spilled the water on the floor, your tech tim admitted to it, then when you found out the cost to repair you back peddled like hell. Whe tried your dehumidifier and and it didnt work - in fact it leaked further so YES we turned it off after 15 hours if you recall correctly - We tried to deal with this nicely but you guys just lie and lie and lie so YES, I am going to call you on it. To say I wouldnt cooperate is a joke when a week would elapse between each time I would call to schedule for help and your tech Jerry just wouldn't return calls or show up at all. you also say my wife didnt notice which is also a lie, she and your tech put towels down to soak up the water and have pictures to prove it. I thought before that you were an honest business man and your sub was the one to blame, but clearly your values are challenged as well. USE AT YOUR OWN RISK - read more

I bought 2 hand woven rugs while in Morocco that needed to be cleaned. Both are wool with cactus fiber and require the cleaning to be very delicate. Owner was timely in responding to my inquiry and offered the best pricing that I could find. The tech who picked up the carpet described how he'd test an area first to make sure the rugs would tolerate the cleaning and estimated they'd be ready in 10 days to two weeks--the turnaround was much faster than predicted, owner again worked with me to deliver at a time that was convenient. Both rugs look amazing. Would absolutely recommend to anyone concerned about having delicate rugs cleaned. read more

My condo neighbor brought in Raul and Sparkling Carpets to clean our mutual stairway - they did a great job - so I followed up and had them clean my unit. I am very pleased with the result (especially after several years of covid-hesitancy in getting outside services). I have always used "the big guys" in the past pulled in by their discounts. I was surprised to see that Raul's price was not much higher than the discounted rate I was given, so decided I'd rather go local. l I will use them again! read more

Ben was friendly and thorough. There were lots of spots around the living room and entry hallway and he got the carpet looking like new. I was also amazed at how fast the carpet dried, even though it is a short pile carpet. Most of it seemed pretty dry within 4 hours, though I waited a few more before moving much furniture. Also, I was pleased that the price as quoted on the phone is what I was actually charged. Other carpet cleaning companies have pulled a bait and switch, jacking up the price once they're at your home and you've already moved all your furniture. read more

Great experience - booking was easy, pricing felt fair for the size of our microfiber sectional and our couch looks brand new now. Definitely will work with them again read more

Repeat customer. Ken and his team are very professional, helpful and always provide a good carpet cleaning service. I had them do carpet cleaning in two bedrooms. COVID complainant as well. Will be using them again on the next one! read more

Ken and Raul were brilliant. They were very responsive, were able to turn around the cleaning of my four rugs within a week, and the rugs came back exceptionally clean (including some stained spots). Really wish I had taken a before / after photo to share as I was impressed with the results! I had a variety of sizes cleaned, including a hallway runner, entryway rug and two larger living room rugs - the cleaning was consistent across all sizes and I felt that the team took just as much care of my smaller rugs as they did with the larger ones. I'd recommend Ken and Raul to anyone in the Bay Area requiring rug cleaning. read more

Wow! I am so so pleased with the entire experience of doing business with Sparkling Carpets. Ken and his team are extremely good communicators (fast!) and go above and beyond to accommodate you and make sure the carpet cleaning experience is seamless. My two carpets came out super clean and looking brand new! Now that's what I call a stellar customer experience. Thank you! I'll be sending more business your way as I recommend Sparkling Cleaning 100% read more

Very bad experience with this company. They might do a good job for cleaning carpets, but definitely not for swapping. I initially contacted Ken and was told the yellow stain could not be got rid off. He suggested to do swapping $250 and did not explain about the whole process at all. When the technician, Raul came, he told me there will be a little gap in the area where he took out the replacement, but after about 45 minutes of work, the gap definitely is not a little and it is loose(See uploaded the images). When I called back to see if it can be fixed, they said they would charge me(one said $75 and the other said $100) because this is considered 2 different jobs. I was hoping this company can be more transparent and consistent to their customers. If you are looking to do a swap for your carpets, think twice before hiring them. read more

Excellent work above and beyond! They cleaned my whole flat and were prompt and friendly. I would highly recommend.

Great job on area rugs and a very professional team came in and assessed the job and worked feverishly and quickly discussed everything with me. I highly recommend Ken's company. Extremely reasonable cost! read more

I was very pleased with the great job that was done on both of my rugs! The smaller of the two rugs was multicolored and very dirty and the larger one was a thick gray shag carpet which had a couple of Legos hiding inside of it. Both of them came back much fresher and brighter color-wise than I anticipated and I was very pleased with the attention to detail. Many thanks to Rachel for her hard work and her prompt timing on the pickup and drop off of the rugs. And, also an extra shout out and thank you to Ken for returning my call and the fast appointment set up. I highly recommend sparkling carpets for all your rug cleaning needs! read more

Sparkling Carpets solved my problem & accommodated my time frame, thanks to great communication with Ken. I had no way of picking up an incredibly heavy, plush, high quality 9x12 hand woven New Zealand felted wool shag area rug from a Nextdoor neighbor, who was giving it away. I asked if they could arrange to pick it up from the neighbor, clean it, and save it for me until I finished my room renovation. I took a chance on the used rug (not exactly knowing if it had terrible stains on it!) and hoped that whatever magic they used on a rug such as this would work. They held onto it until I got all my painting done and delivered it in the small time frame that I needed in order to be home for the delivery. Ken's partner said he and staff washed it twice, so obviously they made great efforts to get the stains out, and the results were excellent. Since I didn't actually see the rug beforehand (except for one corner), I can only imagine what they had to deal with. I consider the $324 well spent, as a new rug of this calibre might cost a lot more (or maybe not even be available anymore), and they solved all my transport problems as well. The rug is the final element to my room renovation and warmed it up considerably! read more

Sparkling Carpets - Plush felted wool shag carpet - an oldie but goodie - Carpet Cleaning Near Me - San Francisco, California

Ken and Raul are a great team! Fantastic communication about picking up a rug, cleaning it, and delivering it to a different location! Thank you! read more

I recently decided to get my rugs and carpets cleaned after adopting two kittens and a puppy! Covid times! I when with my trusted folks from Sparkling Carpets: Ken was again easy to deal with and set me up with an appointment same week. Raul the technician was masked and professional and kept a safe distance through out the two and a half hour visit. His knowledge on carpet cleaning is like a science and the over all price was pretty reasonable. Great people. And the carpets and rugs are spotless. Even the cats and dog are impressed:) read more

Ken and Raul are amazing. Super communicative and my wool area rug looks almost new! Sparkling Carpets is super affordable and pick up and drop off is included in the price. Will use them again and this time, not wait so long. Thank you for my making my area rug beautiful again! Kelly read more

Great work..showed up on time and did a quality job. I'll be using them again in the future.

Ken and his team are fantastic and do such an amazing job. I used them years ago for a deep clean/red wine spill and they clearly left a great impression. I recently moved out of that apartment years later and the carpet was in rough shape. Remembering what a great job Ken had done the first time I used him, I reached out again he did not disappoint, carpet looked like new! My previous landlord was so impressed that she plans to use him when needed. Highly recommend!! Happy customer! read more