AC went, called, and very shortly had one of their servicemen at our door. quickly he isolated the…read moreproblem, explained it to me, and then promptly fixed it. I could it have asked for better service from the scheduling to the repair. great service.

So we were referred to them to come out to help get our hvac unit up and running. He came out and…read moreoverrode the delay switch on the actual HVAC unit system that's outside because he said we didn't need it because we also have the same delay switch thing on the thermostat inside He didn't check the air handler or anything else and said it was that . He hooked hoses and said our Freon was fine and that everything else was working properly. So paid him cash and almost 6 hours later the house stayed at a hot 80 degrees in the hall and actually got to 86 degrees in the kitchen as we have a magnetic thermostat which sits on the side of the refrigerator . So my husband texted him to tell him and he actually said to give our unit some more time to cool down the house !! Now I'm not an HVAC technician but I'm also not a moron. I know it does not take six hours to put a temperature of 77° in the house from 80 which in almost 6 hours that's what happened. He refused to come back out and it was 5 o clock. Wants to wait to see if it'll cool off overnight Meanwhile I'm on dialysis and have been very sick for some time and the thought of another night of 80-82 degrees is very difficult to deal with considering I do my treatments at home now in a hot sweltering room! So meanwhile the original company that's on vacation and personally got ahold of No Frost Air to help us wasn't much help either in trying to help and what the most horrible part is we ended up getting ahold of our neighbor who's friends father owns a HVAC company and they came right out !!!! So mind you another service Call $$$ in less than 6 hours.... The problem was the actual COMPRESSOR IS BAD AND WAS BAD ALL ALONG BUT NO FROST AIR TOOK ADVANTAGE BY TRYING TO ALTER OUR SYSTEM and say it needed more time to cool down which is still mind blowing to me ... The incompetence and the dishonesty of this company's owner is appalling to me that he could even do something like this and then tell my husband to wait until our prior hvac company owner comes back from vacation to address the problem with our HVAC not working and cooling our house .. Worst experience ever !!!! Who does that !! He should be ashamed of himself to do this to us . I'd give ZERO STARS if I could! This is a honest review!

Best customer service ever! Fair and honest. Highly recommended!…read more I have dealt with Maryland Heating & Cooling several times since I moved to Columbia three years ago. The first few calls were because my aging furnace or air conditioning had stopped working. Never a fun experience but Deb tried to help me resolve the problems over the phone. When that wasn't successful, she got me on their schedule ASAP and frequently were able to make it out sooner than expected. Ron provides a fair and honest diagnosis of the problem each time and they worked with me to make educated repair decisions. This past week I experienced furnace problems again, but this time the diagnosis was fatal. Ron and Deb worked with me to determine the most appropriate replacement solution, got me scheduled as soon as they could, and even offered to drop off space heaters at my home to help us keep warm until the new system could be installed. They completed the project on Friday and I couldn't be happier. Everything was handled with the utmost professionalism. They also bring treats for my dogs, which are highly appreciated by the pups.

Quick and professional. They came right away after I call. Highly recommended for serviceread more

One of my two AC condenser units that cooled our bedrooms and loft stopped working last night in…read morethe midst of a heat wave right before the July 4th holidays. Thankfully our other AC kept working so we all slept in the living room while we waited for the morning to come to call around for HVAC companies that could come ASAP. HVAC Direct was the first company I contacted and Scott came within an hour of the call and got to work right away. And within an hour he diagnosed and fixed the problem (luckily just a shot capacitor) at what I thought was a reasonable price. Scott was super professional and friendly without being pushy with any additional products to sell. He also checked our other working unit just about of precaution. So grateful he was able to come and fix things so fast on the eve before a long weekend in the midst of a heatwave. Would def recommend HVAC Direct again to anyone and would use their business again!

My husband contacted HVAC Direct Heating & Cooling after normal business hours concerning our A/C…read moreunit at our personal residence was ONLY blowing warm air!! Now the previous evening, my husband contacted a large local competitor to check our HVAC system. Technician from local competitor came out and looked out HVAC system, didn't test any components and stated "our compressor was locked & leaking refrigerant and quoted my husband $6k to replace it or we can purchase a brand new HVAC system for $25k!!!" (NOT TRUE!!!). The tech even left our outside power switch unplugged so we couldn't test the system!! SMH!!! We won't contact them for any service ever again nor recommend them to any neighbors, friends and family!!! Joe K, Service Technician at HVAC Direct Heating & Cooling contacted my husband within 20 minutes of him contacting the office the next business day and scheduled a visit that evening. He came out to the house, checked the compressor and quickly diagnosed the capacitor as the problem & replaced it. And Joe K. even showed my husband how he diagnosed the capacitor as the issue NOT the compressor leaking refrigerant as stated by local competitor!! No refrigerant leaking at all!! Compressor in good condition!! In addition, Joe K., checked the wiring, fan, all associated parts and cleaned our a/c unit. No issues at all!! Just some cleaning needed!!! HVAC in excellent working condition AGAIN!!! In addition, he checked our furnace, cleaned some our internal components and showed my husband some DIY things to do to maintain our HVAC system throughout the year!! Amazing work & Professionalism by Joe K!!!! I returned home from business travel to a COOL & COMFORTABLE HOUSE!!! ALL Work completed in an HOUR!!! (less time than the large local competitor spending 2 1/2 hours trying to sell my husband a new HVAC system)!! Joe K. was amazing, excellent communicator, knowledgeable and very professional!! Highly recommend HVAC Direct Heating and Cooling!! Great Pricing for Service Plans & Parts, Excellent Technicians!! You can't go wrong with Joe K. & Scott at HVAC Direct Heating & Cooling!! 5 Stars*****!!!

Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

The Ehrhardt team showed up on time, installed the new dishwasher, and left the site spotless. I…read morewas out of town and it sure did not matter. I would use them again in a minute.

James was great. He was very thorough, checked in with me, and explained everything clearly. I was…read morein between meetings, and the whole process went very smoothly. James told me the price before making any repairs, which I really appreciated. Overall, I was very pleased with the service.

We have been having problems recently with a 3 unit mini-split install - wall drip & humidity. Ryan…read more(supervisor) inspected and then dispatched an install team (Richard and his assistant) to follow up. While we'll see how the results turn out over time, they were all extremely professional and friendly. Quickly diagnosed problems with all 3 units that will hopefully solve the issues - under warranty from 3 years ago.

My wife noticed a slow draining toilet in our basement. I called HEIL Plumbing, our "go to"…read moreplumbing company, at 9:00 am and they were able to schedule a plumber to come out the same day. The plumber, Eric, arrived in a timely manner, diagnosed the problem causing the slow draining basement toilet, and gave me an acceptable price quote to correct the problem. I agreed to have Eric do the work. After he was finished, he checked to make sure that everything was "good to go," cleaned up and took my credit card payment. Outstanding, knowledgeable, friendly, service at an acceptable local area industry price point. We still highly recommend HEIL Plumbing to take care of all of your residential plumbing issues.

Steve did great finding out what's wrong and notified of us what needs to be done future wise with…read moreold model AC. Appreciate getting the house cooled down.

I reached out to Yelp in February due to the safety overflow valve on my water heater leaking. I…read morereceived an immediate reply from khuma with Ebenezer Plumbing and Drainage, who offered to come that evening to deliver a free estimate or the next day if it was more convenient. We set up a time to meet the following day. The next day Khuma texted me when he was in route and arrived on time with his assistant, They both put on shoe coverings before entering my home. After taking a look at the heater he assured me he could check several systems to find the culprit and gave me an estimate. The work was completed in about an hour. He then showed me the various systems he had checked as well as the results. He ended up placing a new valve on the overflow system. He cleaned up the work area when he was done. He also took $50.00 off the quoted estimate and charged me $200.00. I found Khuma to be polite, and concerned. The quality of the work and the knowledge he demonstrated in the type of water heater system was impressive. He even quoted the amount to replace the entire system. I placed his name in my call list under plumbers in case I would need future help. I would definitely recommend him for anyone needing help with a plumbing issue. LB Feb, 2026

This company is terrific. I live in a 100-year-old house with a lot of problematic, old DIY…read moreplumbing. I had an 18-inch rough-in for my toilet that needed replacement, and an old clawfoot tub installed so close to the wall that reaching a broken PVC drain pipe was almost impossible. I also needed an expensive solid-wood and ceramic vanity carried up a very steep staircase and installed with a new faucet. They handled every challenge professionally. The work was excellent, the pricing was reasonable, and the crew was knowledgeable and efficient. I highly recommend Ebenezer Plumbing & Drain.

I highly recommend Amazing Plumbing, Heating & Air to anyone in Canton or the greater Baltimore…read morearea. The repair guy they sent to my house was awesome. He found the problems fast and fixed my AC and water heater perfectly. It's hard to find a local company with great mechanics *and* bosses who genuinely care about treating people fairly. If you need reliable HVAC or plumbing work, this is the team to call. I will definitely use them again!

I've used Amazing for a few services, most recently with my water heater. My hot water went out and…read moreI called in the morning, they had a guy out at noon, and finished the replacement within a few hours. James did a great job and was a very nice person! He showed me all the things to know about the water heater, taught me more about how it worked, and even showed me some other things about my plumbing, like where the main shut off is (I did not know lol). Every time I've used Amazing HVAC and plumbing services, they always send someone SO fast and they always do a great job.