The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

There is nothing more that I hate than dealing with buying a new car. I would rather have root…read morecanals done on all of my teeth, but I am so happy to say that I am extremely satisfied with the results I have had with Cartelligent. My agent, Stephen made it extremely easy and did all the hard legwork and dealing to find the perfect car for me at the price I wanted. I can't recommend this company enough. If you were like me and hate dealing with car dealership use this company you'll be very happy.

Since 2000, we have leased or purchased at least 6 new cars from Cartelligent. Initially we…read morewondered if we could do better on our own...not a chance. Cartelligent passed the test. They find just the car that you are hoping for at a great price. They will literally spend hours with you reviewing all of the features on your car when you come to pick it up. Radi sold us the car and he was so helpful along the way...he patiently answered our many questions and found the answers if he didn't know them. Conner patiently answered our many questions as we learned all of the features of our car. I didn't think that I would have many questions since we just bought the 2024 RAV 4 2 years ago but the 2026 RAV 4 had many fun new upgrades. Thank you Cartelligent for making the purchase of a new car fun and so user-friendly!

Can't thank Alaric enough for his patience, efficiency, and professionalism…read more This was my first time working with a broker and after this experience, I won't be doing without. Not only did he save me the time spent at the dealership and endless conversations, he found me a deal I could have never gotten on my own. He went above and beyond and I highly recommend him! Thank you!

I bought a 2027 Mercedes CLA250+ with the help of Ryan. I have used buyers agents before, but this…read morewas a first time with Ryan and McCoy Auto Brokers - I was very pleased. Quick and reliable communication, and they found exactly the car I wanted and got it to me within a few days. I also had them sell my 14 year old current car, and that went smoothly as well. We will be needing a new car soon for my wife, and we will use McCoy again. Excellent service for a very reasonable price.

Just used Jonathan again for the fifth time. He got us a 2026 Toyota Crown hard to find exterior…read moreand interior colors. He brought the car to our house and we signed the papers in our kitchen. Highly recommend him.

Yes. We highly recommend Jon for your car buying needs. Very professional. Organized. Prompt…read more Follows all covid 19 protocols and procedures. It's our first time going with him and my daughter is very pleased with her car purchase of a Lexus Rx 350. Again, thank you so much. Should we need a new car which will be very soon. We'll definitely comeback.

Buying a new car can be stressful, but working with Aaron made the entire experience easy and…read moreenjoyable. From the very beginning, he listened to what I was looking for, answered ALL my questions, and there were a lot and guided me through every step of the process. What I appreciated most was how much time, hassle and money he saved me. Instead of dealing with multiple dealerships and negotiations, he handled everything and found exactly the car I wanted at a great price. I always felt like he had my best interests in mind. Aaron's communication, professionalism, and attention to detail were outstanding! I absolutely love my new car and couldn't be more grateful for all of Aaron's help. If you're thinking about buying a vehicle, I highly recommend working with Aaron. It was one of the best customer service experiences I've had. Thank you Aaron!!!!

Two weeks ago, the engine of my car died. Since I have no knowledge on buying used cars, I reached…read moreout to Aaron for his expertise. My budget was not high but he gave me the same support as he would to a high budget client. Within a day I had two options, Carfax on hand, great pricing and today I closed the deal. Loving my 2010 Ford Flex SEL Thanks Aaron, you are a Rock star! Carlos

If there was more than 5 stars , I would have been more impressed with the fact that they were all…read moreso much helpful and smooth in processing the transaction. I highly recommend them to everyone who decides to buy or sell automobiles.

I recently sold my used Mazda CX-9 to AutoLetGo…read more Robert and Ben went out of their way to make the process easy, quick and efficient. I did a video walk through of my vehicle and within 15 minutes, Robert had provided a fair quote, and I sold the vehicle the same day. I highly recommend working with them if you're selling your vehicle. Thank you!

One of the easiest ratings to post! Bob Peralta is honest, knowledgeable and considerate. These are…read morethe qualities you need to be looking for in a person that is out for your interest and is concerned about his reputation and customer satisfaction. He is detail-oriented and is unwavering from being client-centered. Bob initially called me back and told me that what I was looking for (and at the time) would be very difficult to find. I was looking for a specific pick up truck in a pre-determined configuration. After three weeks of looking, he was able to locate one that was at an out of town dealership that I could easily get to. We made arrangements to see the truck and based on site and lack of other options, I bought the truck assured that it was the last truck in California with my specs. According to the dealer it had just arrived after being delayed in shipment and that future shipments were cancelled due to the world-wide microprocessor shortage. I had Bob review the specs. Bob already had me talk to my Credit Union for a pre-approved loan. The Dealership even talked to my credit union and brought down the APR from 3.02 to 2.9. I did end up paying for nitrogen in the tires and for the "installation" of the floor mats but marginal considering my diminished options. Anyway, Bob seemed to always be on the hunt for me and was very up to date about the goings on with the shipping and other details. He was easy to talk to and precise in what he had to say. No BS talk from him! No smoke going up the tail pipe either. Straight talk coming from a competent, professional who knows his business like no other. Thanks Bob! Next up... Miles of smiles!!!

10 minutes after submitting my vehicle request I got a text from Bob saying due to high demand and…read morelow inventory he can't help locate my vehicle. Um did he even look or try? Doesn't appear so. It was a hard to find truck, but isn't that the service he's selling? If it was easy I wouldn't need him, and would just do the searching myself. I guess Bob's service should be reserved for low demand, high inventory vehicles. Waste of time.

These guys are great…read more... Got my 08 CL63 cheaper that buying out of state. How's that possible?

I revived my Yelp just for this. This was hands down the best car buying experience I have…read morehad....PERIOD! I've been searching for a BMW 6 series now for a while, and this car popped up on craigslist that seemed too good to be true. It was advertised $3k lower than the cheapest one I've found, and seemed to be in great shape. They were completely upfront with the car, and even had an upclose picture of a scratch on the front bumper as well as minor rock chips in their ad. This was the complete opposite of what I've been experiencing with other dealers in thinking a car was in excellent shape, only to find a bunch of issues once i see the car in person. Called, scheduled an appointment, and went to see the car. Guess what!?!? There was not a single issue other than the ones disclosed. They let me drive the car by myself, came back 20 minutes later, and wrapped the deal up. I did try to negotiate with them, although they said they have a "one price" philosophy which was fine, because i was out of there in 15 minutes, and got a very very good deal. I told them I wanted to do a transmission flush because I had no idea if one was ever done, and if so when; and asked for recommendations. They scheduled an appointment with a shop they use to have the work done under their acct (wholesale pricing), who did the job 3x cheaper than a local bmw indy. Not only did I get a great car, I now have a major hookup for mechanical work, and met a really cool dealer. Highly recommend these guys!

Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.