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Survivor Garage Door

5.0 (1 review)

Services - Survivor Garage Door

Automatic garage door installation

Garage door or opener repair

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1 year ago

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Sam's Garage Doors

Sam's Garage Doors

4.8
(1.5k reviews)

I recently had an opener problem and called Sam's garage Door Co. And I am thankful that I did…read more I highly recommend this company. The staff is extremely professional, efficient, thorough, and courteous. Diego and Chris are outstanding and represent their company to the highest degree!

Wow I hate when this happens... when you had an amazing experience with a company year and years…read moreago so you return and it's just night and day from the previous experience. Bummer. Our garage door was broken so we called them out. We told them we could only be home until 4pm and they gave us the window of 2-4pm. We made sure we were home during that time. Unfortunately, it was for no reason because nobody showed up or called. We called them and they said they would come tight then and only take a minute to give an estimate for the work. Well no estimate was provided and they just started the work without any communication. When I heard drilling I asked if they were going to provide an estimate or what? And the workers said, ya, it's almost done, it's $450. No approval, no paperwork, nothing. I was late to my appointment and they said we could leave them locked in the garage, but as we were going to leave they kept having to go through the house to get things from their truck. I didn't want to leave them locked in the hot garage but we really had to leave. The whole situation was so incredibly frustrating. Then the office girl called me to collect payment and made it 100 times worse. I was trying to explain to her that the process was really stressful and she said, "ok so then I'll just have them go back and undo everything they did" .... Are you serious? What kind of customer service is that? What a terrible representation for their business. Had she said, "I understand how that was frustrating. We should have come when we said we were/communicated/provided an estimate/explained what we were even doing/honestly anything? It would have been different. Things happen, I get that, but have accountability and communication. It's very very basic customer service. We paid, we're done with them, but we will never use this company again.

Garcia's Garage Door And Repairs

Garcia's Garage Door And Repairs

4.9
(162 reviews)

Once again, Garcia's garage installed a new garage door panel opener. Very quiet very easy to…read moreoperate at a very fair price. Glad we found them! GREAT timely service for , and we have used a couple other companies in the past. We won't need to again

I initially had a very positive experience with Ernesto. I needed someone to come out quickly, and…read morehe was able to schedule me on a Sunday, which I genuinely appreciated. Unfortunately, things went downhill after that. He came out, said he repaired the garage door, and left. Shortly afterward, I discovered the original problem had not been fixed. The garage door still would not close, which was the entire reason I called him in the first place. I called to let him know the issue was still happening and had him speak with my brother, who was at home at the time. He immediately suggested that I had touched or moved the sensors. I did not appreciate being blamed for the issue, especially since neither my brother nor I had touched anything. More than a week later, the garage door was still not working properly, so my brother contacted Ernesto again. He agreed to come back on Monday morning and said he would make himself available. Because of that, I stayed home waiting and rearranged my schedule, including picking up my car from the tire shop and attending a chiropractor appointment. When I called in the am to confirm his arrival time, he told me he would be there between 11:00 a.m. and 12:00 p.m. By 12:40 p.m., he still had not arrived, and I had received no communication that he was running late. I called simply to let him know I needed to step out briefly and would be back around 2:30 p.m. Delays happen, and I would have completely understood if he had communicated with me. At approximately 1:20 p.m., he texted saying he was about 35 minutes away. The problem was that he already knew I would not be back until 2:30 p.m. Rather than working with the schedule I had communicated, he expected me to rearrange my day yet again after I had already spent the entire morning waiting for him. As a result, I had have my brother go to the house and accommodate a repair that should have been completed correctly the first time. What made the situation even more frustrating was his reaction. I was not upset that he was running late. I simply wanted communication. Instead of acknowledging the delay, he became defensive and started talking about how he needed to get paid on the job he was currently working on, did not want to work past 4:00 p.m., deal with traffic, or work late. None of those issues had anything to do with my call. I was simply letting him know when I would be available. He then complained that this is why he does not give customers arrival windows and said that next time he would not provide a timeframe at all. Throughout the entire conversation, I remained calm and flexible. I honestly did not care whether he came Monday, Tuesday, Wednesday, or Thursday. My only expectation was that if he gave me a timeframe, he would either honor it or communicate if something changed. The issue was never that he was late. The issue was the lack of communication!and the defensive attitude when I tried to coordinate a solution. Waiting all morning is frustrating, but what was most disappointing was being treated as though I had done something wrong simply for asking for an update. Based on my experience, I did not appreciate the lack of professionalism, the defensive attitude, the poor communication, and the unwillingness to be flexible when scheduling issues arose. What makes this even more frustrating is that the original issue was never properly resolved, and the situation ultimately ended up creating additional inconvenience for me. Had the repair been completed correctly and communication been handled professionally, this entire situation could have been avoided.

Royal Pane Windows & Doors

Royal Pane Windows & Doors

4.7
(70 reviews)

We recently had Royal Pane Windows replace the windows in our home, and we couldn't be happier with…read morethe experience. From the initial consultation to the final installation, the entire team was professional, punctual, and incredibly knowledgeable. Even with our home going through a major renovation, the installers worked smoothly and efficiently around everything without any issues. Their attention to detail and the quality of their craftsmanship truly stood out. One thing that really made a difference is that Royal Pane Windows is a family-owned company. You can feel the pride they take in their work -- they treated our project as if it were their own home. That level of care and personal attention is rare, and it showed in every interaction. During the walkthrough, they also offered thoughtful suggestions that genuinely elevated the look and feel of the house without adding unnecessary cost. Their recommendations were practical, stylish, and budget friendly -- exactly what you hope for when upgrading a home. The new windows look fantastic and have completely updated the appearance of the house. The quality of the product and the precision of the installation were exactly what we hoped for. What we appreciated most was the clear communication and honest pricing -- no surprises, no upselling, just straightforward, reliable service from start to finish. We are extremely satisfied with our experience and highly recommend Royal Pane Windows to anyone looking for top notch window installation. Truly a 5-star company!

I can't say enough good things about this amazing company and crew. We had them install two…read morebeautiful, large sliders in the back of our home and now we have access to the backyard without having to traipse thru the house! Start to finish this was a highly professional team. You would never guess these haven't been here the entire time. Everything was finished perfectly and the stucco outside matches the existing stucco so all we need to do now is paint it to match once it's cured. They also repaired a damaged vent where critters were getting under the house. They truly go the extra mile. Highly recommend this company and crew! Great value.

Springs Garage Doors

Springs Garage Doors

5.0
(235 reviews)

I inquired about a new garage door. Our 19 year old one was buckling in the middle in more than one…read moreplace. A few years ago someone came out with a $4000 quote and a warning not to use it or it would collapse on itself. "Springs" Sergio comes out and gives us a quote for just about half that! I picked a date, synched it with him. He came out the day before to check I was cleaning out the garage o.k. and did some final measurements assuring the fit. I rented a dumpster for a week and it really helped. For the new garage door, I thought from start to finish it would be three days. I have waited longer at the Costco food court-but we we're really surprised when he was done after about 3 hours. Very systematically done. The price was great, the second biggest surprise was the quiet opening and closing. Before, it sounded like the jaws of life ripping open the tin man, who's chewing on tin foil barbed wire and his unclipped tin nails were dragging on a chalkboard. All animals fled in terror each time I simply pushed the remote. Now, it sounds like a canoe, on a peaceful glassy lake, with fish jumping in the distance-quiet, practical, simple, beautiful. Sergio was very knowledgeable and helped explain how the symptoms in our case developed. And was really good at deflecting the shame I held for the messy garage, and putting that in it's box where it belongs and remains unopened. Sergio fielded all questions well, really smart. Experienced. Good communicator, The whole time he made things easy.

Of course, things always break at home when I'm away for a work trip. I needed a pair of garage…read moredoor springs replaced quick after coming home. I put in a Yelp message to Sergio at 9:00 AM, got a response for 11:00 AM. He was in and out in about 35 minutes. Amazing responsiveness and quick service!

Garage Door Store

Garage Door Store

4.6
(9 reviews)

Truly an unethical business or just poor troubleshooting skills. Hector went to my property to…read morediagnose an issue with my garage door. The issue was that the garage door remote (for the garage door) only worked within close proximity to the motor (eg: inside the garage) and did not work if you were further away (eg: the driveway). Hector diagnosed that the issue was the entire garage door motor and provided a quote to replace it. I called another garage door company and they stated that LED light bulbs typically cause RF interference and that was most likely the issue. The other company verified that the LED bulbs were the culprit and charged me for the service call and the bulbs. I would not recommend this company or Hector as they do not know how to troubleshoot issues and they charge an exorbitant amount for removing and replacing the garage door motor (the other company charged significantly less for a garage door motor if it happened to be the issue).

My old garage door opener wouldn't work. This happened on a Sunday evening. I called Hector who is…read moremy go-to guy for door or opener problems. He said he had an early Monday appointment, but would call me when it was done and come over then. Sure enough, Hector called and was at my place before 10am. He properly diagnosed my opener problem (which was not the capacitor as I expected) and told me that all I really needed was some garage door opener lube and the opener was instantly back in working order. He cycled the door through numerous times to make sure it was back in proper working order. He didn't even want to charge me. That's the knowledgeable, honest type of repair person he is. Plus he does NOT try to upsell you. Because of that, I still paid him for his time, expertise and honesty. I highly recommend Hector for your garage door and/or opener repair needs.

Survivor Garage Door - garage_door_services - Updated July 2026

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