My first time in. It was a Sunday afternoon and I was looking for Sushi to go. I like my sushi raw, not fried (tempura) and not super fancy. Positives for me... The young man working in front was frgreeted me as I walked in and told me to ask if I had any questions. Made to order sushi, you choose each part of the sushi roll, how you want it. The ingredients I chose seemed fresh. Neutral for me... Size of sushi rolls were on the smaller side, but seemed reasonable for the price. The interior wasn't anything special, but it seemed clean and was fine. Ordering and paying from a kiosk. They do have paper menus to look at as well. Negative for me... The rolls were sliced WAY too thinly. It was hard, and a few pieces impossible, to pick up without them falling apart, especially because I like to use chopsticks. I will try them again and see if I can ask for the rolls to be cut with thicker pieces. read more

Amazing food and love the freedom to create your own combinations. There are so many sauces and proteins and bases that you can add to your bowl. Price is pretty good for a small bowl. Great for lunch. read more

Sus Hi Eatstation - Japanese Near Me - Orlando, Florida

I've been going to Sus-Hi for years, and it continues to be one of my go to spots! One of my favorite things about this place is how easy it is to build your own bowl exactly the way you like it, with tons of fresh toppings to choose from. I'm especially obsessed with their Triple X sauce, it's the perfect balance of spicy and sweet and takes the whole bowl to the next level. This time, I also added a crab rangoon to my order, and it was a delicious extra treat. I really appreciate how smooth the ordering process is with their self-serve tablet. It's super simple to customize everything, and the layout makes it easy to try something new each time. I can't wait to go back and come up with a whole new bowl combo! Sus-Hi always delivers. read more

Sus Hi Eatstation - Create your own bowl with crab and shrimp tempura. - Japanese Near Me - Orlando, Florida

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I come to this restaurant often and they never disappoint. The food is always top-tier, the bowls are filled generously, and everything tastes great. The facility is very clean, and the staff is consistently friendly, welcoming, and eager to help. Overall, it's just a great place to eat. Highly recommend. read more

Sus Hi Eatstation - Japanese Near Me - Orlando, Florida

Loved everything about Sus Hi Eatstation! The food was super fresh and delicious, definitely a 10/10. Rose and Romen were awesome and made the experience even better. Service was quick, the ambiance was really nice, and I appreciated how beautifully the food was presented. Highly recommend the Crab Rangoon with spicy mayo as an appetizer, so good! read more

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Awesome service. And the best flavors in my small (which definitely wasn't small!) bowl. Great value and fresh. read more

Sus Hi Eatstation - Create Your Own SMALL Bowl. Amazing flavor! Delicious. - Japanese Near Me - Orlando, Florida

Love this place and so does my daughter... everyone is so nice in here and the sushi's are the best!!! Clean , and fun place to eat

I ordered takeout. The staff is friendly and the place is really colorful and welcoming to be in. Coming back home I open my food I ordered a poke bowl and the poke was very fresh and delicious. The ingredients also tasted fresh and delicious and the bowl was very filling. I will be back to try something new but the poke bowl is definitely my favorite here !! read more

Sus Hi Eatstation - Poke Create Your Own Regular Bowl (V) - Japanese Near Me - Orlando, Florida

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First and only takeout order was almost 40 minutes late. Unfortunately this was not due to a high volume of orders but instead due to an extremely slow and disinterested pace by the workers. At one point the only people in the store were all waiting for takeout orders yet there was zero sense of urgency shown by the staff nor any apologies for making anyone wait for as long as they did. Food is great but you would be better suited taking a 10 minute detour to the other Sus Hi locations in Orlando :) read more

Very disappointed. I ordered a large bowl of sushi and the portions were small. I usually buy food here because it's good quality, tasty, and the service is good. read more

Sus Hi Eatstation - Japanese Near Me - Orlando, Florida

The food here is absolutely delicious! I can describe it as a sushi style Chipotle. You can create your own burrito, bowls, or pick among established favorites including rolls. Honestly overall one of the best sushi experiences I've ever had but I do have to dink it down when it comes to the pricing. The base rates are a bit pricy but where it hurts is they charge for a lot of add ons that one would think would not incur an additional charge (like raw salmon/tuna) so towards the end you'll see yourself spending almost $20 for your created product. Overall though I truly did enjoy the food here and will be recommending it to others. read more

Sus Hi Eatstation - Delicious sushi burrito and poke bowl! - Japanese Near Me - Orlando, Florida

I surprisingly really liked this place! After reading the reviews, I wasn't sure it was worth it to stop in, but I am really glad that I was able to. Now I am giving it a 4 stars because it is a bit pricey. The " Party in my Mouth" bowl that is pictured below was over 20 dollars which is a little too expensive for me to come here regularly. This will obviously be a treat every once in a while for me. But this bowl was to die for. Anything with crispy chicken, sauce, rice and avocado is right up my alley. The staff was incredibly friendly and welcoming. The place was clean and they were tidying up the seating area as I was waiting. read more

Sus Hi Eatstation - Party in My Mouth - Japanese Near Me - Orlando, Florida

The food was delicious the portions on our lava burst roll could have been a bit bigger however the flavors were there and in the end that's what matter. Also will be amazing if the staff is a bit more proactive with their patrons. The floor had something sticky my chair was locked lol(small joke) the ambiance was filled with families . Overall our experience was very good! read more

I ABSOLUTELY LOVE SUS HI EATSTATION! I did the create your own roll with the garlic edamame oh man was it tasty! If you're looking for a cool and trendy place to enjoy fresh sushi definitely stop in read more

Sus Hi Eatstation - Japanese Near Me - Orlando, Florida

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Stopped by for lunch the other day at around 12ish. Was definitely very satisfied with how fast my food was made and how accessible and easy it is to order on the screen pad when you arrive. I opted for one of their newer fit bowls! I opted for the high protein fit bowl, minus the cheese (also bonus for being able to customize these). Definitely was packed with a lot of food and the bowl itself was tasty, total was around $17ish, can definitely say sus hi is a bit pricier than I remember, but a girls gotta eat right? I've always enjoyed this place for their bowls, love being able to create my own sushi-like bowl. Staff is always friendly and food never takes too long to be done! read more

Sus Hi Eatstation - High protein fit bowl - Japanese Near Me - Orlando, Florida

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This was my first time trying Sus Hi Eatstation and I had a great experience from beginning to end! We first made our orders on these iPad devices and it was really easy to navigate and fast as well. Our food came very quick as well and it was clean inside the restaurant. Even their branding was on point throughout the whole place. I am excited to try other items on the menu but the bowl itself was customized and I really enjoyed it. I would say that there was really a lot of protein they put but that is because you get to choose 3. If you want more protein, instead of choosing 3 (which is what they usually make you do) try just choosing one so they can triple the amount. read more

Sus Hi Eatstation - Custom bowl - Japanese Near Me - Orlando, Florida

I love Sus Hi. It's not a cheap option, but I think it's great value considering the large portions and the consistently high quality. My go-to is the Hi-ya! Waska bowl. I also really love the Avo Lover burrito and the garlic edamame. If you ask me if I want Sus Hi, I will rarely say no!! Please open a location closer to Kissimmee. read more

Sus Hi Eatstation - Hi-ya Waska bowl. Amazingl - Japanese Near Me - Orlando, Florida

This place offers amazing food served fresh! The unique fried sushi burrito was a hit, definitely eat it with wasabi aioli sauce. We dined in and the staff were so kind answering all our questions as first time guests and giving excellent customer service! The facilities were clean and the place has an easy laid back vibe. read more

Sus Hi Eatstation - Fry Me a River Burrito - Japanese Near Me - Orlando, Florida

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Sus Hi Eatstation has grown considerably to multiple locations. This particular location is located on the insanely busy Narcoossee Road. I have to say that I am still amazed at how busy this part of Orlando has grown. It seems not too long ago that this area was a whole lot of nothingness and now it is way too busy. So be prepared to encounter some traffic encounter to this Sus Hi Eatstation. What this place is known for are their poke bowls. If you are unfamiliar with this concept, think something along the lines of a Chipotle, but with sushi as the primary protein. I know it might sound a bit strange to those unfamiliar with it, but trust me, it is pretty amazing. Like I said, the ordering process is similar to a Chipotle. You build your meal with a base, protein and various toppings. I usually mix up the proteins, I usually get the ability tuna, spicy tuna and maybe the spicy salmon. I also am a huge fan of their seaweed salad. I would definitely recommend here. read more

Sus Hi Eatstation - Japanese Near Me - Orlando, Florida

My food was amazing and while they are very up front in signage saying how long the meal will take to be prepared it did feel like the wait was very long especially since we were 1 of 2 people inside at the time. They make the sushi rolls and other items fresh so that is amazing and it's tasty. read more

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Came here for the second time to try out the hot Cheeto burritos. It sounds like it's going to be the end of your stomach, but surprisingly not and it's really good in my opinion. You also probably only need to order one of them to share due to the size and all the stuff packed in it. Sometimes I still think about this strangely tasty burrito. It has the great crunchy layer then packed with meat and cheeses. You can order through a kiosk and the service is pretty fast. Tables /bathroom are clean and staff are friendly! read more

Sus Hi Eatstation - Hot Cheeto Burrito - Japanese Near Me - Orlando, Florida

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Used to go there all the time...but the quality went downhill. Today was the last straw. I was already not getting the Tuna as the quality was low, however this tome the salmon was bad. It tasted weird and fishy...def not fresh Won't be back read more

Sus Hi, one of my all time favorites from my college days. I used to frequent the location close to UCF quite often during my college years, dating back to when the restaurant would offer you $1 off your bowl if you got all grilled chicken. Unfortunately that was many moons ago, and now no discounts are offered for getting all chicken. Instead, there is an up charge for steak or other kinds of meat. I decided to have Sus Hi for dinner the other day and was pleased to see that they were offering a deal where if you downloaded the app, you'd receive 50% off your bowl, so naturally that's just what I did. I love Sus Hi for how many different topping ingredients and meats there are to choose from, along with lots of types of sauces. When you do have the 50% off coupon to use, your meal comes out to quite a reasonable price, but when you've already used the coupon and are paying full price, bowls here can tend to be a bit pricey. read more

This is a great place and I make sure to make a stop here whenever I'm nearby. This is located conveniently on Narcoossee Road. There's plenty to choose from off their menu, especially if you're looking to eat something a little different from what you're use to. They have rice bowls, sushi rolls, sushi burritos which you can customize to however you like. The staff here is extremely friendly and helpful at this location. Depending on the rice bowl size you choose you can get a certain number of proteins to choose from. I usually go for the small bowl as this is more than enough for me as a lunch meal. My bowl consisted of the proteins grilled chicken and chicken tempura. For toppings, I ordered carrots, cucumber, tempura flakes, edamame beans and chili powder. It's a satisfying meal especially for lunch. If you want enough for dinner I suggest the regular sized bowl. Next time I plan on trying out the sushi burrito and the edamame dumplings. I'll be visiting again soon read more

Sus Hi Eatstation - Japanese Near Me - Orlando, Florida

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Seriously good eats at a reasonable price. The regular sized bowls are more than enough food. I haven't had a bad experience here. One note. A third ordering station would be amazing during busier times. Or streamline the ordering process. read more

Today was unfortunate. I despise leaving bad reviews on businesses, especially small businesses during times like these, but there has been a continuous trend in Sus Hi's customer service. The food will always hold five stars in my heart, but I will no longer participate in giving them business. I placed an online order that said it would be ready at 12:15 pm. Online THEIR WEBSITE (not third party) said they were open at 12 so that was the first option they had available. I go in at 12:15 and get stared at for 5 min before a worker came out and said they open at 1.... She then proceeded to tell me I can wait 45 min and they will make my food at that time. Uhm. She also said the hours online clearly say 1 pm, treating me like I was some kind of idiot. No apology, or any way to say they can try to get it ready earlier. Going back was not an option as I lived 30 min away (I'm not driving an hours worth of time to be treated poorly). To continuously see bad customer service is a business model and poor standards as a company. There's far more options in Orlando. read more

Sus Hi Eatstation - Japanese Near Me - Orlando, Florida

Beyond the sus naming of the restaurant are some wonderful fresh sushi bowl and burrito! The restaurant is a chain and follows the same format as Chipotle with a counter style, choose your own sushi option, made fresh to order. The tables are well spread out for COVID protection and they used a touchscreen to order to further limit COVID spread for both the employees and customers which I appreciate. We got a large custom sushi bowl which let us choose five different types of meat, and 20(!!) toppings. The choices are expansive including the usual like tuna, salmon, shrimp tempura, edamame, carrots,...etc. The choices can be quite overwhelming for the indecisive so I would recommend the preselect bowls if you are short on time. One irking thing is that while other similar restaurants have 2-3 things that cost more money (like guac), this restaurant has about 20% of their menu on the custom bowl that cost more including a good portion of the meat beyond vegetarian options. Our large bowl ended up costing $20 w/ tip. However, the food tasted fresh, the sauce was nice and tangy, and the customization made sure that every bite was different which kept things interesting! TLDR; Chipotle of sushi bowls & burritos. Ingredients are fresh, tasted great but has many extra costing item that will increase the advertised price. read more

Sus Hi Eatstation - Japanese Near Me - Orlando, Florida

The sushi was fresh but it was nothing impressive. Some of the item menus were so muted and flavorless. The burrito was just ok. I wouldn't use an actual tortilla for it. Should be served on an uncut seaweed paper. Not the place for a regular sushi lover. Maybe better for a beginner sushi enthusiast. read more

Absolutely delicious and filling food that is affordable and staff is very efficient! read more

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I was recommended this place for dinner by a friend. It is a create-your-own sushi quick service place. They have various bowl sizes, burritos and rolls to choose from. Then there is a buffet of options to put in your chosen meal. Most options are two proteins or more. The best bang for your buck is a burrito because they are HUGE! Next would be the bowls, then a roll being the smallest and the least bang for your buck. You can have as many toppings/fillings as you would like as well as many sauces you want to try. I recommend getting your sauces on the side so you can try them first. I liked the spicy crab and tuna in my bowl, and my friend enjoyed her shrimp tempura in her roll. We also got a side of dumplings which we're good as well. The workers were attentive and helpful as we were new to the place. I appreciated their guidance and suggestions. They had some funny quirks and chants as required by the job...such as calling us ninjas when we walked in the door, or yelling fire! when they were melting cheese by blow torch. Seems like they created their own fun community there! read more

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Food was delicious and spicy if you like HOT! I wish I didn't have to wait for more than 15 min for a sushi that I finished in 2 minutes though. Easy to get on and ample parking read more

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Service takes forever for a couple rolls. It tasted great once we got it but they seriously need help expediting orders.

Build your own sushi bowl or burrito Pick your base, proteins, and veggies. Pretty good And they are military friendly which is a major plus for me read more

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Overall impression: I'm sure this place could be great someday but I've had two out of three bad customer service experiences. The food itself is ok. Just going to summarize the experiences as there's enough info in other reviews about prices and other things. 1. Came in on 4/20 where they had this deal on some of the bowls. We were going to order the seaweed salad and then they told us it didn't come part of the deal and made it seem like it was obvious on the sign (it wasn't). Then when we are getting our items, one server said "here, I'll just give it to you for free" which was great except that when we got to the register the person checking us out told us it wasn't free and proceeded to lecture us about the sign again despite us telling her that the other server just gave it to us for free. It took awhile to get that sorted out. 2. Ordered a bowl to go. Basically four things wrong happened: -gave us spoiled cabbage (it was literally smelly and the purple was turning brown) -gave us the wrong sauce -forgot to give us the ginger -charged us for the wrong item (ended up being in our favor because it was cheaper but kind of shows incompetence) Overall, I feel like it might just be a natural part of the process to mess up orders because there are so many different varieties and things to choose from that it's hard for the servers to get everything straight, so I can't really blame them. read more

SusHi has been one of my all-time favorite restaurants in Orlando since 2014. I haven't found anywhere that even compares. Needless to say, SusHi is now my first stop when I'm back in town. Really impressed with how they've adapted during Covid and I enjoy the new tablet-ordering model. What I order (I HIGHLY recommend): Regular bowl with sushi rice, 2 tuna, spicy crab, cream cheese, melted cheese, cucumber, mango, jalapeño, sweet potato flakes, almonds, wonton noodles, seaweed salad, sweet soy sauce, and mango habanero sauce. read more

Sus Hi Eatstation - 2 regular bowls and Krab Rangoons - Japanese Near Me - Orlando, Florida

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Food was ok. Nothing to write home about. We were a little put off by how expensive it was for the portion size. Not likely to frequent this place. Staff was very friendly though read more

Visited this establishment on Saturday 01/30/2021 to celebrate my nephew's, Jordan, 20th birthday. The place is not that big, but it's nicely done with plenty of tables and 2 seaters. The place is on a small plaza with lots of parking spaces. You make a like and order your food. You can build your own: burrito, sushi, bowl, etc however you want it. We had a large order so we waited until our food was made. The food was fresh and most importantly - delicious!!! Our bill was $90 for 6 people including drinks. It was perfect!! Would we go back?? YES!!! read more

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The food was ok, we tried it once and never went back because of the price! The prices are high for the quality of food I went to the lake Nona location read more

This place is great. I picked up a bowl which is essentially an Asian Chipotle. This freshness of the tuna and other ingredients was apparent. The staff was friendly and wore appropriate protection. Unfortunately in my haste I ate too fast to take any decent pics, however it was so good I'll definitely be back and will update with pics. This place is definitely worth checking out. read more

I loved their originality and the flavors are super good too. The place itself is really nice and original. Even though we ordered through the screen the interactions we had with the staff was all very nice. I think this place stands out from other poke places in all aspects and their quality is very nice. Definitely coming back when i'm in the area. read more