Seriously, you do enough business that you really need to update. Get a computer for cash register, faster credit card machine. That way we're not all piled at front. Sometimes it makes me not want to eat here. Food is five stars, but you're quickly becoming victim of own success. read more

Susan's Restaurant - Always packed, takes forever to get seated. - New American Near Me - Springdale, Arkansas

Yummy!! Wonderful place. Go there often and sit at the counter! I love their breakfast. So friendly and professional

Love this place so much. It has a very homey feel and is the place I go to every Sunday with my gf for breakfast/lunch, be prepared to wait for a seat though because they are usually always packed from open to close but that's how you know this place is good. One of the first things I love about this place is the friendliness of the waitresses, they make the experience so much better. They make sure they get you what you need quickly and with a smile. For first timers here you have to get the Chicken Fried Steak breakfast when you go there, it's so good and for the price is the best deal in town. If you are more into lunch on Sunday then get their turkey, it's out of this world tasty. One word of advice is don't be afraid to try new things because everything on the menu is so good. read more

Classic old diner. The food was very good. I love to customize my omelets And I got exactly what I wanted. They forgot my salsa and I was still charged for it. The tomatoes were not ripe. The entire restaurant is aged including the decor so I only wonder what the kitchen is like. However my eggs were still great. It was busy all morning so it draws in its regulars. read more

Susan's Restaurant - Eggs white omelet - New American Near Me - Springdale, Arkansas

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Seldom will you eat breakfast at a better place than this. As many reviews state there is a wait but I liken the wait to being similar to waiting at the pearly gates for Saint Peter to call my name because just beyond is heaven! Go...eat...enjoy...because their breakfast is top notch! Just FYI...we had Belgium waffles and Pork Chops and eggs. read more

11:30 and the place is already packed! Lots of tables with a very down home feel and seems to be a favorite among the locals - always a good sign! I had the chicken tenders salad and chose to get the 1/2 size instead of the full portion. It was plenty of food for me and the chicken was hot and crisp and the lettuce very fresh. It was a simple salad but it was really good. Hubby had the chicken salad sandwich with a side of beans. He thought the sandwich was good and fresh tasting and the side of beans were really good. Because we were traveling, we appreciated that it was good food served quickly. read more

Our family loves Susann's we always stop in and get their pancakes!! The staff is always super friendly and we look forward to eating here nearly ever weekend! read more

Great family atmosphere and good food. Enjoyed my BLT. My husband was a little disappointed that they had run out of the meatloaf but he enjoyed his open faced roast beef sandwich. read more

Always a favorite Delicious for breakfast or lunch. Great local joint Service is good and spacing for covid read more

Best breakfast around!!!!!!!!! I've been going to Susan's for years, and the quality has always been superb!!!! Home-style cooking at its finest! Always friendly staff, a lil crowded sometimes but the food is well worth it as is the prices!!!!!!!! read more

Always great service and food! Knowing you can go there and consistently be happy with what you got is comforting.

Delicious breakfast of eggs and ham! The biscuits and gravy were so good! There was a line to get in at 9:30 but moved fast. We also ordered the chicken fried steak with gravy. read more

We had the French toast which tasted like fried eggs. I also ordered the biscuit and gravy and they forgot the gravy in our take out. I had the eggs Benedict and the English muffin bread was stale and tasted old. My husband had the pancakes and those were also terrible. This place is not good, it's over hyped while the food is horrible. read more

Fantastic option for reasonably priced breakfast/brunch; we are here from out of town and decided to check it out. Wait staff Julia was the perfect amount of friendly and extremely helpful with menu suggestions. The California omelette was spectacular with green salsa; my husband loved the big breakfast. The seating area is homey and the restrooms were just about immaculate, and staff were vigilant about safety. We highly recommend Susan's to locals and travelers alike. read more

Service and food both deserve a five star. As we stepped in and sat down, the vibe in the restaurant was very welcoming and warm. It is truly a rare experience nowadays when lazy workers are everywhere. Good job Susan ;) read more

Excellent each and every time. Generous portions and just good home cooking. Probably the speediest kitchen I've ever seen, so don't let the line at the door scare you away. Waitstaff is always excellent as well! read more

Susan's Restaurant - Ribeye steak and eggs - New American Near Me - Springdale, Arkansas

Food takes too long and either way it's ordinary food. Recommend Cracker Barrel ! So much better

If you're looking for great breakfasts--this is the place, and the well-trained, hard-working, wait staff makes it very special--a trip back in time. I usually sit at the counter, and order the "Country Benedict" -- and I can't be switched from this--tender sausage biscuits, topped with eggs done your style (over-easy, if you want the Eggs Benedict affect, and the delicious gravy and crisp hash browns. The restaurant is nearly always full--especially the parking lot, but wait your turn--or show up early, during the week and join me. It's not going to win many awards, for vegan or heart-healthy entrees, but I'm not worried about it--and neither are it's patrons. I love this place. read more

We stopped in for a business lunch during a conference and enjoyed ourselves! I had the grilled cheese and tomato soup and my co-workers raved over the fried chicken & spaghetti! read more

Always getting fast service plus food is delicious and fast come out and their cinnamon roll is big enough for two to share staff is super great but they're always packed might have to wait but it worth it read more

Awesome home cooking chicken fried steak is always a good bet. Their breakfast is always on point as well

Have been here several times. The food is pretty good. It seems to be more of a local tradition than an actual "hot spot". They are clean and the waitstaff are amazing. read more

Susan's is consistent and a staple in Springdale. The food is always good and the service is always on point. So glad we have a place we can count on for a good experience! read more

It's a good comfortable place friendly waitresses nice people who's even good there and the food places a pallet

I want to Susan's in about a month or so ago and the food is really really good had a good breakfast!! Boy do they work on their coffee it /was burnt and terrible tasting ...I think it was just the brand! Coffee typically has great margins so they need to get a brand in there that is smoother and better -we are all personally loving " Cafe Bustelo!" read more

These guys are open for breakfast and lunch only. I've been there twice now and they are busy all the time. They get you seated and get you your food in short order. The food is fresh and hot. The skillets are my favorite! Lots of food and it's all good. I highly recommend a visit. read more

I'm from out of town and I'm glad we found this place. Great food, friendly/fast service, a must stop if you like quality southern home cooking. You won't regret it! read more

Susan's certainly lived up to the online reputation! This was my second visit to Susan's in a year and I left completely satisfied both times! With a friendly staff and many delicious-sounding breakfast items, it's almost impossible to go wrong choosing Susan's for your brunch. I most definitely recommend ordering one of Her cinnamon rolls for the table to share; or one for yourself if you're so inclined. Delicious, but not overly sweet or drowned in icing, it's a delightful sweet bite to accompany your meal. read more

I wish I had some long story about why it was so bad... But the truth is, everything at Susan's on both of our visits was just mediocre at best. The food was bland. The service uninterested and borderline unfriendly. I even tried one of the "world famous" cinnamon rolls. It was like something I'd find at Walmart (which is too say, BAD!) It had obviously just come out of the microwave (spongy and hard at the same time), had virtually no flavor (its called a CINNAMON roll, maybe add some) and the dough was just tasteless. I definitely don't plan on going back any time soon. Maybe we'll try it again in a few months and see if it's changed but no plans at this point. read more

very good. amazing staff, hearty breakfasts and fast service. never had one but they have HUGE homemade cinnamon rolls as well. love it read more

This is the local favorite you are looking for. Everything is home made and fresh. Its like home cooking. Its the best breakfast stop in town. They have a great hamburgers with fresh cut fries....come hungry read more

Susan's Restaurant - New American Near Me - Springdale, Arkansas

This has become our go-to for a great breakfast or lunch. Food is great, service is friendly (and quick!) and the prices are incredibly reasonable, especially for the quantity and quality of food. My wife usually gets an omelet and grits. You get a choice of toast or biscuit (with a very tasty cream gravy). They have daily specials as well. Today, I had Turkey and Dressing (with Turkey gravy) and two fresh sides (I went with Pinto Beans and Cabbage) and a roll or cornbread...for $7.99! They had it out to us in about 10 minutes (their kitchen has been very efficient every time we've been there). On Sunday around 11 am, they said there was a 20-minute wait, so the wife and I waited in the car for 15. When we walked back in, they had already called our name and passed us on the list (again, they're not messing around on getting people fed quickly), but they seated us almost immediately. If there is a drawback, the interior is dated-looking, but it's clean, and you don't go here for the atmosphere. We'll be back, frequently! read more

Susan's for breakfast is a Springdale local treasure. I'd heard stories, but had to experience it myself. I judge a breakfast place by their omelettes and their biscuits and white gravy. Susan's didn't disappoint. You get good food and a lot of it. Highly recommended! read more

We were driving to the airport and called an order in to eat on the way based on yelp reviews and they were spot on! Turkey and stuffing dinner, biscuits and gravy with coconut cream pie for dessert. We don't live anywhere close, and I would drive out of my way to come back to Susan's! read more

If you like a good family restaurant for breakfast, this is your place! Best local breakfast place is Springdale in my opinion.

Went their for breakfast on Sunday. Very crowded, with lots of people outside, but it turned over quickly and the 3 of us were seated in less than 15 minutes. Had steak and eggs special and it was very good. Great grits. Pancakes were another favorite. Portions are large and food is high quality. Service was excellent and everyone was very friendly. have to go back. read more

A great place, we waited no longer than 30 minutes on a late Sunday morning and the manager came outside offered everyone who was waiting free coffee. I had the chicken fried chicken for breakfast which was perfect. The two eggs were cooked exactly how I liked them. You might want to stay away from the hash browns which had little taste maybe the grits are better. Also the sausage was not the best but I bet the ham is great read more

Saw the good reviews on Yelp and thought I would give this place a try. I had the Country Benedict breakfast. It is an open face biscuit with two sausage patties, eggs your way and covered in gravy with hash browns on the side. It was a decent meal but nothing to write home about. Nothing seemed to be made from scratch but I could be wrong I guess? Plain Jane food at a fair price... read more

Great place to take family, friends, or clients for breakfast or lunch! The food is great. The service is prompt and courteous; they go the extra mile. You may have trouble finding parking, especially on the weekends, but that and any wait are far worth the wait! read more

I get their country Benedict almost EVERY Sunday morning and their prices are unmatched. If you're looking for a great brunch place on the cheaper side, definitely check this spot out. read more