I really like this place. Dr. Goodman is old school yet still modern enough with the game. Have gone last three years to get updated glasses. Started with readers but having a computer job, she recommended computer glasses and they have been a savior. No gimmicks or trying to over sell anything. All the staff is nice and respectful. Return and recommend YES. read more

I have been going to Dr Goodman for years and she is amazing. She takes the time to collect all info to make good recommendations for eye health along with vision checks. She takes her time with patients and sometimes runs late but always makes time for everyone. Her staff is fabulous and helpful with scheduling, billing and even managing safety with the population in that shopping center. read more

I've been going to Dr S. Goodman for a few years now. Nice and friendly staff. Wait time is short and good. Dr. Goodman is so nice and friendly, making it easy to go see eye doctor. Thank you read more

As always, Dr. Goodman is thorough, professional, and kind. I was seen in a timely fashion, and she explained everything. I highly recommend this doctor! read more

I'm beyond impressed with my visit with Dr. Goodman! I felt 100% welcomed and comfortable through every step. She's very personable, and never once did I feel as if she was superior than me (unlike other doctors I've encountered) She's absolutely the sweetest lady! And I'm so happy I chose to come to her! read more

My wife and I visited Suzanne Goodman optometrist yesterday in search of dark glasses for me for after my upcoming cataract operation. We had many questions regarding quality, availability, style, etc. We were helped by both Alondra and Carmen who shared with us all the relevant information. They were a pleasure to deal with and did a fine job representing the business. read more

Dr Goodman and her entire staff were so sweet, helpful and intentional. She was not in a rush to get through our appointments which my husband and I did back to back with our one year old. They were sensitive to the fact that our little guy hadn't napped yet and let us be in the same room. They have a great selection of glasses and the girl Crystal who's over that department was really sweet and helpful. I honestly have no idea how she has 3 1/2 stars; she should have 5! Thanks Dr Goodman and staff for such a pleasant experience. read more

Dr. Goodman is a wonderful, kind, and professional optometrist. She and her staff walk you through your exam and always ask how you're doing and feeling throughout the process. The whole staff make you feel comfortable and welcome. I've been going to her for 4 years now and feel confident that I'm getting the best services. She has a great selection of eyeglasses and sunglasses too. The wait to be seen is short and she's very efficient yet you don't feel rushed. I highly recommend her. read more

Being so close to my home, I decided to give it shot, I needed some glasses and figured all places are the same, oh boy was I wrong!, I ordered the glasses on 12/23/2019, there was a delay because of the holiday as expected, but after calling on the 01/17/2020, I was told my glasses were ready, I drove after work, took a look at them, and I couldn't see anything, they mess up the prescription, they send them back, I called around the 02/02/2020 was told the glasses came back but where damage and had to send them back again, I called them on 02/08 and they said one more week, I told them to cancel my order, I wasn't gonna wait any longer, I talked to my credit card company and filled a complaint, they called me to let me know that the glasses were finally ready on the 02/11/2020, almost 2 months later, but I already have glasses made by an online company, $435 for a nice set of Gucci glasses, almost $200 cheaper... If you keep reading till this point, let me tell you what bothered me the most, it wasn't the waiting, it was the ladies answering the phone, they sounded like they where doing me a favor, they seamed annoyed and acting like it was my fault, the Dr. was a nice lady no doubt, but she needs to reconsider who's working for her, be honest with yourself, was it my fault they couldn't do their job?, almost 2 months and over $750 later, the last thing they should do, is give the customer attitude, it wasn't free. read more

To be honest, I'm not sure why Suzanne has 3.5 Stars. Yesterday, my wife, my 1 year old son, and I were seen via appointment. Suzanne's staff were professional, fast, and nice! Suzanne was just the same. I had just a general check up on my eyes. She was extremely efficient and answered all my funny questions. She was even accommodating to my fussy 1 year old. My wife had a check up as well, along with a fitting for new glasses. We were in and out in under an hour! I highly recommend Suzanne to anyone looking for an Optometrist! read more

Dr. Goodman's office staff were polite, friendly and willing to help. After just my first phone call in, I knew I chose the right practice for my exam. I was able to schedule my eye exam the very next day. Dr. Goodman herself was absolutely fantastic. What a caring and friendly asset to all, in our community. Dr. Goodman was thorough in my eye exam testing. An exciting blend of old and new technology. Even using state of the art machines to take photos of my eye to help her see inside, without having to get too close, during the Coronavirus. Dr. Goodman and I broke into conversation with ease. I felt like a close friend by the end of my appointment; even sad to leave. I highly recommend Dr. .Goodman. If you have any concerns with your vision or just want to see how well you can still see, as you age and spend longer hours on a computer these days. Give Dr. Suzanne Goodman a call. read more

If I could give her 10 stars, I would! My whole family and I just had our eye exams with Dr. Goodman. She is a very warm and kind hearted doctor, and it was a joy going to her. She is amazing with kids as well. I didn't mention this to her, but she is the best optometrist I have ever been to. It is obvious that her skill and attention to individual needs stems from a love for her work. She's made patients of my family and I for life! :) read more

Both my wife and myself have seperately had terrible experiences with Dr. Suzanne L. Goodman and the Community Vision Optometric Center in Ventura, CA. First off, their office institutes all manner of unneccesary "rules" regarding how you are to go about obtaining their glasses/contacts/prescriptions. They basically will hold you hostage by making you come back for repeat appointments before they turn over the perscription, each time charging you appointment fees. Second, if you don't buy their obscenely overpriced glasses (they charge 3X the amount you can find online) then they will charge you additional fees ($10) if you need them to re-check their prescription. Thirdly, Dr. Suzanne's attitude is really bad. I politely asked her some questions regarding these policies and she responded with great hostility and defensiveness. This is not a quality you want in a doctor who is supposed to be helping you. My wife had a similar experience, so I know it isn't just me imagining things. I recommend going elsewhere. read more

Dr. Goodman was amazing! I am also in medicine so we got to chat a lot and she was excited that I had good insurance and I let her use as many of her tests and cool tools she doesnt get to use all the time. She was very professional and my exam went well then I picked glasses and tried on many! Ton of selection at Community Vision Center on Victoria (Next to Vons). Only reason I didnt put 5 stars is I was told I would get my glasses in 7-10days and when I called in 9 days for an update they told them hadnt come in and wouldnt come in until the following friday (so thats over 2 weeks!) and I needed them ASAP since I was going on an over night road trip very soon. Then the girl got off the phone and said she would check the back and yep there they were! So she didnt look when I asked her to, I dont appreciate that. But I got my glasses now and they are gorgeous Valentinos and I can see! I will be referring my fiance to them in a few weeks and as well read more

I hate appointments of any kind, but every time I leave this office I feel good! Doctor is great and personable and the staff is very friendly and helpful! read more

Only giving this 2 starts because Dr. Goodman had great "bedside manner." They have messed up my contact prescription going on 3 times now. Making me come in for continuous follow-ups to "finalize" my contact prescription. Pretty much a scam to continue to bill my insurance and essentially cost me more money. I have worn contact since I was 16 years old - Same brand and everything. Suddenly they want to swich up my rx stating I told the dr i wanted something else? Makes zero sense why the hell would I change after 9 years of using the same brand?? The staff sucks and Dr. Goodman being a great doctor does not make up for her shitty staff. Go elsewhere. read more

I arrived at my appointment time, was greeted immediately, filled out paper work, and was immediately taken back for preliminary exam. Went to the waiting area, sat down for 1 minute before Dr. Goodman was ready for me. She was very thorough with the exam, and explained everything to my understanding. Dilated my eyes for further examination and sent me out as a very satisfied customer. I will definitely return. read more

They were really nice but my prescription was very off. Found out the same thing happened with my little cousin when she went there. That's very upsetting. read more

The Drs are fine. Its the staff that seem irritated and less than personable. I spent over $300.00 for new lenses to go in my old frame. $300.00!!!!! When i go to pick them up, the guy makes a big production about giving me a "generic" case. Asking everyone where the "generic" cases are. Finally finds one and hands me my new $300.00 glasses. This generic case is this super thin foam thing that he had to shove my glasses into. Why bother? Would it kill them to provide a suitable case? read more

I have been a patient of Dr.Goodman's for 12 years now! I have referred several people there and they have all been very happy! I feel Dr.Goodman has always been willing to answer my questions. I am especially fond of Candy. She works in the front office. She remembers me when I call and has always been professional and effecient when handling my needs. I do feel the designer frames are overpriced, so I have only purchased 2 pairs of designer frames from this office. I have, however, been very pleased with the selection they have on more affordable frames and have used them as back ups. I have never been given a hassle for requesting my prescription to purchase frames elsewhere. read more

I called on Monday and was able to get an appointment on Tuesday morning. Which I was very grateful for. Dr. Goodman is absolutely stunning! She went over my history and gave me the best eye exam I have ever had. She really took her time to get my history. I was so impressed with her warm, friendly and caring manner. She was relaxed, I felt like I have known her all my life instead of meeting her for the first time. Her knowledge is exceptional and I felt confident with the results. She found an old scar on one eye that no one has ever noticed before. Talk about impressed. She knows her craft and I will most definitely come see her again. I did want to mention that the staff were very nice. Jose and Crystal were so professional and helpful. So glad I found you. It's so nice to know I am in good hands. read more

Dr. Goodman is a very sweet and highly efficient optometrist. The staff of people who help with the glasses are terribly rude. I stopped going to her because dealing with her staff to get my glasses was always a difficult and frustrating experience. She deserves 5 stars, they deserve 0. read more

I showed up to my appointment on time and ended up waiting two and a half hours before I was seen. The staff was lazy, unhelpful, and disrespectful. I asked them to look up my insurance information after providing the insurance provider and the staff was incompetent and unable to do so because of "policy." I have been going there for years however there is no loyalty to customers and I will not be back ever. I do not recommend this place. Go somewhere else. read more

Very disappointed in the lack of customer service this place has. And if you have kids take them else where. I was really disappointed in the way that my personal situation was handled (no call back !) It's like they brushed it under the rug.Well now I left with glasses my child did not need !!!! read more

Dr. Suzanne Goodman is the best Optomitrist! If I move out of Ventura county, I'll travel to see her. Other Optometrists evaluations are so long, my eyes would get tired and I couldn't tell what looked better and consequently ended up with the wrong prescription! I'm sure that never happened to any one else! Dr. Goodman has made my vision care a breeze for twenty years and I won't go anywhere else! Thank you, Dr. Suzzane Goodman! read more

I've known of dr. Goodmans office for a while but never been in before. I decided to step in for some glasses adjustments. I was greeted right away by the front desk upon entering. I got my glasses adjusted also had some questions about my vision plan. The optician corrina was patient and efficient. Great customer service read more

My family has been coming to Dr Goodman for years. Dr Goodman and her staff take the time to explain everything. When my daughter decided to try contacts for the first time she was so nervous she couldn't get them in, the staff each gave her tips and tricks until one worked for her. They were awesome. read more

Lens feel out of glasses and screw was loose. Brought glasses back and original brown screw was replaced with larger chrome one. Two weeks later same thing happened but this time frame was broken by oversized screw. Was told had to pay for another frame and there is one in stock. When I brought up the fact the break was caused by oversized screw put in by their employee, Evelyn told me notes are in the computer and it was my fault the glasses broke, talked over me and hung up the phone. How is that possible? She has never seen the glasses. It's very obvious since the two hoops are still on the screw, one hoop snapped at frame connection due to the pressure of the wrong screw. Now lens is lost and unable to wear very expensive glasses bought at the end of September for about $900. I suspect the lens slipped out of the case and is between the car seats. Once I find it, will crazy glue it and never deal with these condescending lazy scammers again!! Terribly rude unprofessional staff who are not qualified to even tighten a screw, don't waste your time and throw away your money. read more

First appointment went great I was first person there and was seen on time. Second appointment I was waiting 25 minutes to be seen. Had to leave work early to make it to my appointment and they didn't have the decency to say sorry for making you wait. Not very nice on their behalf. Ordered a year supply of contacts and the girl didn't even say thank you when I was leaving. I doubt I will be returning in a year. read more

I will not go anywhere else, period! The staff are knowledgeable, friendly, caring, and patient. Dr. Goodman was the only optometrist to recognize my eye condition caused by a prior procedure done 12 years ago. He spent the time to correct my vision in that eye with glasses that others wanted me to have surgery on. No need until she can't correct it anymore is what she told me! read more

Such a quiet place, many options to choose from & a friendly staff. Would recommend to other people

I have been taking my family to see Dr. Goodman for decades. I have referred countless people to her. Her staff is utterly professional, courteous and on top of taking care of customers. Most importantly, Dr. Goodman is the consummate professional. She works incredibly hard to fit her patients with the best possible prescription. She is a person of outstanding character. I can't say enough good things about her and Community Vision. I am so grateful for the way she has taken care of my family and friends. read more

Dr. Goodman is the only eye doctor I've ever gone to. I've never had any problems with her or her friendly staff. She's knowledgeable and respectful of my lazy eye problem and she made suggestions to further help like surgery and/or special lenses. The staff helped me considerably with my billing and made suggestions for frames that fit my petite face rather than allowing me to choose frames that were ugly and over-sized. I am beyond happy. I'll never go anywhere else if I can help it. read more

Thank u to Dr. Goodman and Staff!! I have known Dr. Goodman for over 25years. She has always been an Outstanding Optometrist to my Family and I! Every Time we go in All there staff is Friendly and Very Pleasant! Especially Rosa she Always has An Outstanding Personality and 100% Customer Service!! I so appreciate the care they give my kids, my family and I!! I would recommend Community Vision to Everyone! They always have available appointments. Dr.Goodman is always on time. We always have the best care every visit! "Thank U Dr.Goodman and Staff!!" "I RATE U 5*****! Armendariz Family Mom Veronica & Kids: Vero, Mariah, Julian And Izabella read more

I've been going to this vision center for 10 years. The staff is very welcoming, courteous and patient.

From the moment I walked in the door, until the second I was done, I had excellent service. I was greeted by smiling faces and helpful staff. They deserve the 5 stars because they earned it. Great job ladies! Of course Dr Goodman is just tops in my book. Explains everything she is doing during the exam. read more

I have been coming to dr goodman for years but I have made appointments and always on time but I always end up waiting 40 minutes to see her so this will be my last visit with her. I plan to find another doctor for eyeglasses. read more

This office deserves NEGATIVE 5!! After nearly 14 YEARS of taking my entire family here, and recommending to Numerous friends, I am EXTREMELY disappointed in Dr. Goodman and her staff. I .2 MONTHS ago asking for an emergency pair of contact lenses for myself after the only pair I had left somehow got a splash of jalepeno juice in my eye and ruined my only pair. My glass frames had broken just the night before, which left me with NO way to drive. At my last appointment they didn't " have the time" to give me or my son and Granddaughters our prescriptions, so I was left with nothing to even go to purchase another box. I waited for the phone call I was promised after the receptionist told me that an emergency pair would be $7.50. Absolutely fine with me, as I had Nothing else to use until I got my rx and bought a box! No phone call was ever returned. Having lost my Mom recently, my mind has been on other , more important things. I remembered today to call. When I did, I was told they did NOT give emergency pairs of contacts, BUT I could purchase a box of contacts from them for " only" $75". DOUBLE the cost that I pay for them at Costco or Lens Crafters!! The receptionist was not only rude on the First phone call placed, but today, a different one was also rude. I have picked up ALL of my family's prescriptions from this uncaring, rude, non sympathetic Doctor and her " crew" . After ALL of these years she has lost a regular customer and about 27 other people I referred to her. I would love to know of others that have also had a bad experience. sunvalgifts g mail for contact. I will be making it WELL KNOWN that this is NOT an eye dr that you want to go to for any sort of friendly office. Dr. Goodman cares ONLY about the money, and then uses that for commercials on local television. It's a real shame. We will be looking for a Personable eye dr that truly CARES about the health and well being of his/her clients. Not another rude office such as this non- caring one. If you haven't been here, DON'T!!! Glasses are shoddy, every single pair in the past 6 years has broken! My Granddaughter had hers all of a week and they busted. Terrible service, Terrible employees, CHEAPLY made glasses ( and we have VERY good insurance ) read more

Worst customer service I've ever had in my life! After confirming my insurance called me back to let me know that I'm not eligible until summer but failed to tell me that if my prescription changed it would be eligible. So when I went in to have my glasses repaired and they were not repairable, they wouldn't fit me in for an appointment saying that it was booked and have to wait two weeks to even get in for an exam read more

Best eye doctor!!! Also the staff is SO helpful! I had an emergency and was able to get in the same day and they saved me! While I was there for my first visit there were a few rude customers and the staff was still so nice (of course as they should be) but I could see people like that writing these 1 star comments. I am very happy with the doctor and staff! I would recommend them to anyone! read more