Thank you Odey, My pruis is doing great with the synthetic…read moreoil change today. Rob got it done so fast.

I used them for a U-Haul rental, and could not be happier with the service they provided!read more

This was, without question, the worst experience I have had with this establishment. Over the past…read morecouple of years, I have noticed increasing concerns regarding integrity, but this most recent visit has completely damaged the relationship. The most troubling issues were the complete lack of communication, accountability, and basic care or consideration for the customer. Your business exists because of the service you provide--services that can easily be completed by many other shops in the Dayton Metro area. This experience made it clear that this establishment prioritizes its bottom line over its customers. Following an oil change, I was informed of a concern that required additional service. I had to call multiple times just to receive follow-up on a recommendation that your service department identified. After finally reaching an agreement, I was told the repair would take approximately 8 hours. We agreed that my vehicle would be dropped off on Tuesday (with Thursday, January 1 being a holiday, which was completely understandable). I dropped my vehicle off early, on Monday evening, ahead of the agreed date. It was also clearly communicated--and confirmed--that if my vehicle was not completed on time, I would be provided transportation for my wife the following week. Tuesday passed. Wednesday passed. Friday passed. By Monday evening at 5:40 p.m., I had still received zero communication. I called the service department and was placed on hold for 18 minutes. When I finally spoke with someone, I was given a series of excuses: the holiday, the mechanic becoming ill, partial work being done over the weekend, and that the job was "about 60% complete." When I asked about the agreed-upon transportation, I was told, "I'm not sure what you want me to do--we're about to close." After reminding the representative that I was told transportation would be provided, I was met with frustration and comments about how long he had been working that day. This response was unacceptable--especially considering I had been awake since 3:30 a.m. for work myself. Eventually, I was provided a vehicle with obvious suspension issues. I did not complain and simply moved forward. The following Tuesday passed with no update at all, despite being told this was an 8-hour job that was already 60% complete over a week earlier. By Wednesday afternoon, still having received no communication, I came in person to inquire. Neither owner was present, and when we went to the service department, my vehicle conveniently was suddenly "ready for pickup." What I expressed then--and what remains my core concern--is this: As a customer, I am not allowed to pay when I feel like it, nor can I be even one cent short on payment. So how is it acceptable for the company to deliver service whenever it feels like it, with no communication, no accountability, and no regard for the customer's time? The answer seems clear: because you can--and because the message being sent is that if a customer doesn't like it, they don't have to return. Unfortunately, that message has been received loud and clear.

Great Service Department, fixed a hard problem that others had not been able to find the cause…read more Would highly recommend!

sold to me a bad car drive for 2 days and the transmission…read morefucked up completely If I could even give a half star I would

bought i car with mileage discrepancy. Please stay away!!!read more

Great deal on a car drive 3 hours away would recommend to anybody that's looking for a reliable carread more

Terrible. bought my first lemon here. Over $5k in electrical repairs. Luckily its been about a yr…read moreand a half and im just now bouncing back. if you want to save yourself the heartache and hassle. GET A HONDA OFF FACEBOOK! or NEW CAR WITH WARRANTY. WORST DECISION EVER!!! Also i wrecked the jeep and insurance paid me out :) so i didnt get stuck with that POS but yeah please avoid this place at ALL costs!

If you are looking for a used car, check out what this lot has to offer. The price is right for a…read morecar that is affordable and solid. The owner will share what he knows about the cars, and even shows you pictures of the car you select before any repair work was done. Good value on a tight budget!

They do a good job working on the car. Are very informative. The service advisor keeps you updated…read moreand the service technician sends you pictures of your vehicle.

My wife had a blowout on her BMW late Friday. I called Evans early Saturday morning. Louanne, the…read morereceptionist, routed me to parts(Patrick) to see if he had the tire in stock, smart! Patrick had the tire and personally spoke with Jeff(service writer). They got the car in right away and mounted the new tire. Out before noon. Excellent service at all levels. Thank you so much...and my wife is happy too, bonus! John B