I love the assistant manager Savanah!! She is never pushy but knows the answers. I always like…read moreseeing a familiar face when I get service done! One day my skid plate under my car came loose and took it in and she went under and fixed it. Found some screws that fit and got me back on the road. Out of all the oil change places around this area this one is the best!

First time going to a Valvoline. It was listed as a place where one can get state inspections for…read morerenewing registration (there are limits like age of your car and other details that are listed on the Renewal documentation). Jim was very helpful, professional, and this experience beat the long waits at any prior emissions inspection I have done in the past. I don't know if it was the time of day, but I didn't even have to wait, and just pulled right in (well around the back and in). ;) Highly recommend and would return next time too!

I need to get my CRV checked out because I had some codes that were going off for maintenance. Be…read moresure to download any coupons an advance. I'm a veteran. I got 25% off. They have other coupons available for non-veterans. The people here were super nice and very knowledgeable. I didn't feel at all like they were trying to rip me off. I know that's a problem in the car maintenance community. Overall, I will definitely come back for services in the future.

I am so grateful for the young man who noticed my serpetine belt was so worn out that it was about…read moreto break! He referred me to the Lake Oswego Jiffy Lube, where it could be replaced. I was in for a front headlight replacement and he noticed the belt. He showed me that a large portion was splitting in 2. The car is a 2009 Mercedes so it was probably just very old. And Mercedes would charge me an arm and a leg. I was able to get in to the LO Jiffy Lube the next night and get it taken care of. I was on pins and needles for 24 hours, afraid it would snap and I would be stranded on the side of the road at any moment - but it is all taken care of now and I am good to go! I didn't get the young mans name but he was tall and thin and had light brown hair and so spoke rather fast. He was working the evening of 11/13/23. He deserves recognition for great customer service!

GQEWFTRWe trust these guys to work on our old vehicles. Just…read moreyesterday our pickup started leaking gas. They got us in right away and realized the fuel line they had replaced for us last year was defective. They put in a new one and charged us nothing. Top notch service and integrity.

Tony and team here have been absolutely amazing for my families cars each and every time we have…read morehad to make the call for a repair. Easy to work with. They can get you in realistically quick. They explain things in a way that even a non-handyman like myself can understand. Their communication through the entire assessment and repair is the best in the business and they take nearly every form of payment besides railroad bonds. With costs and inflation rising across all areas of life i firmly believe this team at Metro Car Care is providing a competitive price to the repairs they are quoting and the true value comes from a combination of competitive pricing & their top tier customer service. A care facility I will always recommend and I personally will plan on being a customer for life.

I have been taking my XC70 to the V Shop since before I bought it. They did my pre-purchase…read moreinspection and have been keeping the beast running since. Kyle is awesome at communicating. I get my statements via email. They keep great records - all the things they recommended during my pre-purchase are still on file and we have been working our way down the list! Yeah. If you have a Volvo in SW Portland, you should be going here.

Been here a few times. EVERY TIME they tell me it also needs this and needs that, even though no…read morelights were on and it drove fine. Finally, I went to another Volvo shop and no, it did not need all this extra stuff. They should rename this place "The Upsell Shop."

Just had the oil changed and car inspected on my 1996 Tacoma the right way. I recommend Tigard Auto…read morefor oil changes if you want it done right and don't trust the quick lube places. It's a good feeling knowing I'm going to have my older vehicle inspected and worked on right and at the end of the day the peace of mind is worth it.

The results of new front brake pads are rotors are good. I thought the price was reasonable.read more

Mike is an excellent mechanic. He charges a fair rate for a great product. I went for an AC fix,…read morebut I pushed off some other projects until he got to looking at it. My car feels brand new again thanks mike!

I was happy with my service until today. I brought my truck in for a 90,000 mile service and full…read morecheckup before my cross country road trip. At $600 for a full fluid change and assurance I was good to go, I was happy. I'm now sitting at a mechanic in Eureka CA with 0% on my front brake pads. Update: They called me after seeing my review to discuss my brake pads. They genuinely care about the service they provide and offered apologies for maybe reading the brakes wrong, as in their notes my brakes were still at 4 and 5. I would recommend them to anyone in Portland because they will right any wrong. Nice, caring, soft spoken gentlemen.

I found Tom Dwyer Auto via raving reviews on Reddit and decided to give them a shot to try to…read morediagnose the source of my water leak. I also added a comprehensive exam (which they offered at a discounted rate) for them to look at my car as a whole and to let me know what things might need repair now and in the near future. They were able to see my car within a week of me reaching out for an appt, and they only kept my car for ~5 hours. They tried everything they could to find the source of my leak, but when they couldn't, they referred me to Liberty Water Leak, who was fantastic and found the sources of my leak and water damage within a few hours. With the comprehensive exam, they listed each item that needed repair and were not pushy AT ALL. They also answered all of my questions, yes... even the dumb ones. There was an oversight where my wiper cowlings were not installed correctly, so I did leave an honest review on SureCritic saying that I wasn't sure if I'd trust them with further repairs due to that mistake. Within a week of posting that review, the shop called me to apologize and discuss what happened. On top of that, they refunded me my entire bill. I understand now why Tom Dwyer Auto has such good reviews-- They genuinely care about their customers and producing quality work. I am grateful to have been treated with respect, not taken advantage of as a female, and for their determination to correct the mistakes made. Thank you again!

Excellent work and great service. Everything was done quickly and professionally. I can definitely…read morerecommend this place.

I brought my car in for a repair service because my trunk isn't opening in the cold weather. David…read morewas excellent at helping me and when I shared a bulletin from the dealership and explained the trouble I was having in understanding where to take my car. David called the dealership, provided the vin and asked questions that I wouldn't have known to ask. Even though Pacific Car Care was unable to fix my car problem, David provided excellent customer service in helping me figure out what to do and where to go. He was great!

I brought my Lexus RX 450h in for a brake issue. The shop correctly diagnosed a known ABS…read moreactuator/pump failure and completed the repair. The work itself appears solid. The issue is how the pricing was handled. I was quoted roughly $3,600 for the repair. Before approving it, I had a detailed conversation with the owner about whether the repair made sense given the car's age and mileage. We discussed risks, costs, and whether it was worth doing. At no point during that conversation was it mentioned that a separate diagnostic fee would be added on top of the quoted repair. The final bill came to just over $4,100, including an additional diagnostic charge that was never clearly disclosed. I did approve other add-on work, but the diagnostic fee was not part of the original discussion or expectation. When a customer is explicitly asking whether a repair is financially worth doing, that is exactly when full pricing transparency matters most. I followed up afterward and asked to speak with the owner and gave them time to respond, but did not receive a return call. I've brought multiple cars here in the past, which is why I trusted them with this job. Unfortunately, this experience makes that trust harder to justify going forward.

Needed brake pads, drums, and oil change. Devin and crew made it happen!…read more Added a few promotions they had going and was good deal overall! Thanks Gang, RC

I recently called and visited a few oil change locations in the Portland, Tigard, and Beaverton…read morearea after hearing about advertised "great deals." Unfortunately, the quotes I received were all over $40 for a basic oil change. I ended up going to Valvoline, where I was charged $35 (with the highest quote being around $45 depending on service). Not only was the pricing more transparent, but they also offered to replace my lights, completed a full inspection, and provided helpful recommendations without pressure. Customer service was professional, efficient, and well-organized. In contrast, my previous experiences with Jiffy Lube did not feel as consistent in value or service. Just a friendly heads-up: people are actively discussing local auto service businesses on platforms like Nextdoor, Reddit, TikTok, and Facebook. Word travels fast. Maybe it's time for some businesses to refresh their approach... or make room for the ones who are clearly stepping up their game.

Turbo pdx did a super job detailing the total inside of my 2018 Buick! It had dog hair and two…read moreyears of dirt everywhere, but these guys got it back to looking like new! I'd give them 5 stars for their effort!! Marv Shogren Vancouver WA

Turbo PDX is fantastic! Eduardo got right to work, and he ended up spending THREE HOURS on just the…read moreinterior! My 2021 Rav4 looks better than new! Thorough, meticulous, attention to "detail" (pun intended). I HIGHLY recommend Turbo PDX! (In fact, I just did this morning, to a good friend!)