A huge selection of frames, that you won't find at the chain stores. Comparable pricing. You deal…read morepersonally with the owners

I had a terrible experience with Berkley Eyewear back in December; have written reviews and took…read morethem down because I thought they were too harsh ...they weren't. Should have left it up. No doctor on staff - just a doc who comes in once a week it seems. Have no idea what his credentials are. My glasses have never been right prescription-wise and weren't from the time I picked them up. When I expressed this the owners were really obstinate and quite rude and we had an unpleasant exchange. It's now February and I tried to wear the stupid glasses again today (that cost way too much by the way) and they still make me dizzy. Rather than going back in there and deal with the unpleasant owners, I'll go elsewhere with an eye doctor on staff and get new glasses. I also notice that any of the positive reviews on here are really old. The most recent positive one is 4 years old and that's the "newest" - the others are at least 8 years old. It was terrible experience. Go anywhere else.

Pitaya has been my go to spot for many years now. Everything is color coordinated so if you're…read morelooking for something specific it makes it easy to find. All the staff is helpful and kind.

Pitaya used to be my favorite store until they stopped selling xs. Their smalls fit like a medium…read more If they don't want to cater to all sizes they should say that. Not very petite conscious.

Chris is awesome! We've Come in here for a couple pairs of sunglasses and a repair and he's been…read morethe lone warrior working in this location each time. He's very friendly, knowledgeable, and knows how to do the repairs that are needed for glasses. This location has a wide variety of luxury sunglasses so you will probably find something you like within your price range.

DO NOT ORDER CUSTOM GLASSES AT ANY SUNGLASSES HUT!! The staff here was fine but they convinced me…read moreto order custom ray-bans that were delivered to me with the arms so far out they basically fell off my face. Let's be clear, Luxottica owns sunglasse hut and ray-ban. Took them to both this location and in Grand Rapids, the guy here really screwed up the frames even more trying to melt them. The staff just was spitting out that they can't take returns on custom frames. Spent $300 and could not wear my custom frames. They did nothing to correct this. This company does NOT stand behind their own product!

Best place for eyewear! They give you great personalized service as well as their products and…read moreprices. Gina has helped me find just the right glasses for a number of years. She's the best. I will never go anywhere else!

The ladies are REALLY NICE. That said, their lab is…read moreterrible. They took forever and had to remake them several times. The first time I picked them up, they gave me headaches. Turns out, they had the astigmatism correction wrong. Just enough to make them unwearable. The nice ladies helped figure it out, we tried again. This time, reading with them was blurry. Gave up. The nice ladies gave me a refund. But this after literally months of waiting for a pair of glasses. Costco got the same prescription right in a week. You do the math. Also, for some reason, they are only open three days a week.

I highly recommend going to House of Optical to buy your glasses. I signed in when I walked in and…read moreshortly after Erin called my name. She walked around with me helping chose frames that would look good on me. Erin was such a delight to work with. She made it fun with her pleasant personality. I had been procrastinating purchasing glasses because I would have a difficult time chosing what frames to purchase. It was easy because of Erin's help.

First time going there today for an eye contact appt/ prescription …read more I asked dr. Friedman if they had samples and he said even if they did they don't have time for a fitting today..? Anywhere else I've ever gone they take the extra 10 minutes to see if they have samples in stock and if they do then they just do the fitment of the contact lens the same day. I asked one of the ladies at the front desk and they said he would have checked if they had in stock.. but I told them I don't think he wanted to even check... it turns out they did have the samples in stock so they let me take the samples but he needed to look at my eyes again with the contacts before he could give the prescription.. so they said they would ask if he could take a few minutes to do the "fitting" and he said no now I need to go back tomorrow for a 15 minute check so he can look at my eyes.. (when I was there anyway but didn't want to see if they had my prescription in stock) when he originally told me he'd call me back for the fitment when the trials came in in 7 days... he didn't even want to try.. and wants you to come back for 3 appts total before the prescription is issued. Stay away, lesson learned for us.

Love this store, they have the best employees. They are so friendly, plus the eye doc is great too!…read moreGreat experience!

Jessica and Erin were fabulous. Very professional but friendly and engaging. They listened…read moreattentively to my needs. I really appreciated the time they had spent with me. My eyeglasses came in sooner than expected and it feels like I'm even wearing them so clear.

It's Michigan's finest indoor park for our hard winter months. One of the most beautiful malls in…read morethe world.

Extremely disappointing and unacceptable handling of a serious fraud issue…read more I contacted this store after discovering unauthorized credit card transactions made at this location. I reached out for assistance and was directed to the security team by help desk. The help desk was very rude and disrespectful. They requested my credit card information and phone number, assured me that someone would follow up, and then completely failed to contact me afterward. A customer dealing with thousands of dollars in fraudulent charges should not be ignored after providing requested information in good faith. At minimum, I expected basic communication, professionalism, and accountability. Instead, I received no update, no explanation, and no follow-through. This experience has seriously damaged my trust in this store's customer service and security response. I hope management reviews how fraud-related customer concerns are handled, because leaving customers without any response after asking for sensitive information is unacceptable.

Friendly and professional easy to get an appointments. I will be going back of course because it's…read moreclose to my home and I can always get in my eyes checked and get on with my day. The staff is amazing.

Worst eye doctor experience. Took hours for a basic exam. Everything was telehealth and they used…read moreAI to determine prescription which wasn't accurate. Unprofessional and rude employees. Overall horrible experience.

Hannah is amazing! When i first came in to pick out a pair she was in training and was also patient…read morewhile i was indecisive. When I can back a few weeks later to pick them up she was thriving and running the show. It feels personable when i'm there. The glasses options seems to be mainly high end when sometimes i just want a cheap frame. There were less desirable options at that price point where i have had that option at other places.But again still great staff and service.

Good service but it's takes a long time for your glasses to come back with the prescription. I…read moredon't recommend if you want your new glasses back a reasonable time

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

What an Amazing store and the staff so nice and helpful Renny & kirsten are the best. So many…read morechoices in this store. They also have a selection of vintage sunglasses which i personally love. I had two pairs of sunglasses that needed to be fixed and they fixed them on spot.