Shane, My sincere…read moregratitude for the outstanding support you and East Mountain Pool provided in helping me secure a warranty replacement for my salt cell. You went above and beyond to make sure the issue was handled quickly, professionally, and at no cost to me. Your persistence, communication, and willingness to advocate on my behalf made all the difference. It's rare to find a company--and a person--so committed to doing right by their customers, and I truly appreciate the extra effort you put in. Thank you again for your exceptional service. Warm regards, Todd

Today i approached Tyler's vehicle. His route on Fridays is on my street. I used to service pools…read morealso but a while back. I simply asked the tests... chlorine, ph and what else... he quickly answered alkalinity. Very good 22 year old man. He's great, here's why. He has headsets but only drives listening with one ear, the other reserved for safety, nice. Nextly, proessional, organized and conduct becoming. Better, the knowledge and wisdom such a man of his age carries. Lastly and greatest ovservation... he parks right drives slowly and pays attention tk detail. 5 stars to me as I did say to him your in my neighborhood. He know theres a pool next door and that we don't have one but he stays slow focused and I guarantee you his pool shine like his heart showed me. Try them out give em a shot. I see a great man in the making.

We have used this company for years and can say emphatically that Jack has the BEST pool service…read moreperiod. He is timely, thoughtful, honest and just a nice guy. You will never be disappointed with MaJacks!

Amazing pool service place!! I have tried a healthy number of companies to service my pool over the…read morepast 25 years, Majacks is far and away the best! They come every week and service my pool. The water is so clean when they leave. They also email me photos every week after they clean it. Last week my filter lid blew off. They took the time to find the part by calling all over the county. Then Jack came back on a Saturday to fix it. All for a reasonable price. These guys are great. If you need your pool serviced you cannot go wrong with them!

Ollies has been cleaning my pool for quite a while now and they always do an excellent job. They…read moreare always willing to go the extra step to do whatever they can to make the pool and hot tub look great. When we are having a party or anything, they're always willing to work me into their schedule to make sure everything looks perfect. If I have a problem, they will head on over and fix it so it is taken care of right away. I have had other pool companies in the past and Ollies is the best.

I'm just a pool tech so I use Jerry BULINSKI for all my repairs. He responds to all my clients as…read moresoon as he's available. He's very professional and helps my me and my clients even if it's out of his way. His work is immaculate and always exceeds our expectations. I just want to thank him and his team on always going beyond.

I manage a large number of Associations and have used Jerry and his crew for many years for pool…read moreservice. Jerry is very knowledgeable, reliable, and great communication. I would highly recommend Jerry and his staff.

Wanted to trust this place but after an inappropriate remark, we will not be back. My Mom and I…read morewent in because we were having an issue with cloudy water in an above ground pool. Joe tested our water with the strips and told us our levels were unsafe and not to swim in it. He sold my mom some powders and told us to come back the next day to test our water again. We came back the next day and it was a different gentleman. He tested our water in a machine, took a picture of it with my phone so we would have record of the numbers and gave us more advice and told us to bring another sample tomorrow. Once again we came back with a water sample and he tested it in the machine again. He told us that the water needed liquid chlorine, but since we had been such troopers, he gave us a gallon of chlorine for free. We asked when it would be safe to go swimming again and he told us within two hours of pouring the chlorine but we could go now "If we wanted the carpet to match the drapes". I was appalled and had to explain to my mom what that meant when we got in the car. I told her we would NOT be going back. We took our water sample the next day to a different pool supply place which tested our water and we showed them the pictures of the machine at Sun Pool and Spa and he noticed that their machine wasn't working correctly because it had a orange triangle at the top in the picture. We had to drain the pool and we are starting over fresh. Women, beware....

Love love love this team! Joe, David and Paul are all incredibly knowledgeable and helpful. After…read morea big phosphate issue, and me following Joe's treatment instructions, Paul serviced my tank, cleaning it meticulously, and left me with a beautiful clear perfectly clean pool! I'm thrilled to always have one of these three available!

Rick and his staff at Town and Country Pools have provided me with exceptional service since 1990…read more I have been extremely happy with the professional service and advice I have received concerning my pool and equipment. I would highly recommend Town and Country Pools!

Literally the worst customer service I have ever seen. He kept me waiting all day. I kept…read morecalling,and he never called back. Finally, he just tells me he is not going to be coming. When I tried to question me why he couldn't take two minutes out of his day to tell me he wasn't coming, he hung up on me. Maybe he's too busy to keep his appointments, but he won't be for long.

They had been looking to sell the business and it would've been sad because their prices are great…read moreand their service is even better. Jeff is usually the mainstay counterperson there I've known for years very intelligent very smart and very helpful at any level of pool information you need.

They're small and very reliable and have what you need for your pool and spa at a competitive price.read more

Perry seems nice in the beginning, but he is a cheat. We had him purchase a new filter set up.He…read morecharged us 1200.00 for the item. Come to find out he purchase for 800.00. When we asked for receipt he became angry. Seems nobody ever ask him before. I do for record and warranties. I found the paper work in the trash. He was fired after his last service.I am a vet and don't like being cheated by people I had to defend in my own country. I concur with other person that he never vacuumed .

We were referred to Perry's pool service by our realtor three summers ago and decided to hire him…read more Perry's very knowledgeable, and prices for pool services are very comparable for the area. Our service was good for the first year, or so we thought. After that things started to steadily decline. Receiving thorough answers to questions raised or getting stuff fixed was like pulling teeth. For example, we expressed concerns on several occasions that our pool cleaner would quit running for several days and that possibly our variable speed pump settings may not be enough to run the cleaner the way it needs to be run. We had a couple of great responses from him like (a) "It was working when I left" and (b) he told US to pull out the manual because he was not familiar with the pool pump. Keep in mind that he is the one who installed it for us. Is not monitoring and maintaining the pool equipment a part of weekly pool service? We continued to have issues with the pool cleaner not working... We were spending $100 a month for pool service. Perry's weekly service consisted of him testing chemical levels and brushing the sides of the pool...that's it; he never once vacuumed the pool in the 2 years we had him...really??? He was in and out in about 10 minutes each week. We were new pool owners, so we didn't know. Then the last several months we had issues with him no-call no-showing, or showing up on a different service day and not telling us. Also, after we paid for our last filter cleaning service with him, it took him several more weeks to clean our pool filters. One note he left us was for a no-call no show and filter cleaning inquiry was that he was sick (which we would have understood if he had taken the time to give us a courtesy call) and that he "may" complete the filter cleaning the following week...really, "I 'may' clean them next week"??? This was a service that was already overdue and already paid for. The next week came and went, still NO filter cleaning... There was also an issue of where in the yard that we wanted the filter cleaning done. The prior year, instead of rinsing the filters off in a spot in the yard that had no grass, this guys rinsed off the nasty pool filters in our grass and left all kinds of debris in the yard!!! It was pretty disgusting and it took us almost the better course of a year to bring the grass back to life. Based on last year's pool filter cleaning experience, with that, we left clear written instructions for Perry to clean our filters in the far corner of the yard where we have dirt and no hopes of grass growing. We also provided a longer hose so that the corner of the yard could be reached. He in turn leaves us a note asking if he can clean them in a completely different location on the property...really??? The last straw was when we incurred unexpected charges for replacement of half of the pool filters when he finally did clean them...this would NOT have been an issue IF he bothered to pick up a phone and give us a heads up of the charge so that we could properly budget for the expense. We hired another pool cleaning service; my husband left a phone message for Perry that his services were no longer needed. My husband received a phone call at around 9 o'clock at night from Perry who was "surprised" that we were letting him go and instead of "listening" to my husband's explanation of why we weren't happy, Perry kept on trying to justify his actions, shift blame to us, and talk over my husband...to which my husband just terminated the phone call; not worth arguing. We're much happier with our new pool service; nothing personal, it's just that the service is much better than we had with Perry's Pool Service and so is the customer service.