All I have to say is that the service department has not been the same since AJ left. I went to get…read moremy oil changed, and my tire sensors needed replacing. The technician told me it would cost $76.00 for each sensor, plus $200.00 in labor and additional fees and taxes. I then checked the Cadillac website and saw that the sensors were listed online for $47.00 each. AJ would never have done something like that to me. He was understanding and always made sure to take care of you. I will now be going to Cadillac in Warren or Chevrolet in Eastpointe, as I have never had any problems with them.

I purchased a 2020 XT5 in 2020 and I only take my car to the dealership for service . They are…read morealways accommodating and very kind.

The reception is right when you walk in, pretty close by. All of the sales staff have little desks…read moreall throughout the sales room. Had a big expedition, escape as well as a bronco sport in the showroom. They have skeleton statues of Halloween decorations, right out front. We ended up parking over by the service area, since the front area is at an awkward spot in the corner. We had another male sales man greet us after the receptionist asked what we needed help with. Rich C. ended up chatting with us towards the end of our visit. He's the same sales person that had dealt with my mom's last purchase many years ago. My mother was able to get an idea of size of an Escape (ICE) and a Bronco Sport. Rich and his team member were both friendly and helpful and made my mother feel quite comfortable and at ease too.

Let me start off by saying we are a GM family for the most part. I found the vehicle we were…read moreslightly interested in online. It was Yukon and Tahoe vs Expedition. I walked in with no appointment, A sales person named Mary, whom I found out has been with the company 20 years, greeted me with a pleasant smile. We replaced our 2015 navigator with a instock nicely equipped, but not over equipped Ford expedition. Mary made this the smoothest car buying experience ever!!! Trust me I will spread the word. Even signing in the finance office wasn't a pushy experience like most dealers. I honestly think we spent a total of 2 hours at the dealer start to finish. My family and I will be returning customers for sure. Well done Mary and Roy O' Brien Ford!

I've purchased several cars from The Local Car Guys, every time has been as smooth as possible. No…read moreshowroom, no nonsense, great price! I can't recommend them highly enough!

Went to this dealership a few years ago they absolutely sucked test drove a few cars all had major…read moreproblems staff was rude

Mike Riehl's Roseville Chrysler Dodge Jeep Ram service department SUCKS!!!…read moreI WILL NEVER BRING MY CAR THERE EVER AGAIN. Picking my car up AGAIN. Because they never fixed it the first time. Now they lost my keys. 2 new key fobs later, I break down because it was never fixed right the 1st time. So much for that Premium warranty. Over $800 later I wonder if my car is even fixed. Then, they gave me my car back, after a 4 point inspection, with my check engine light on because my tire was low. So thanks for giving my car back finally with the check tire light on. I guess I'll go to a gas station to fill my tire now. Unreal!!!

My salesperson, Bob Hunwick, was FANTASTIC! He was patient, hardworking, and understanding of each…read moreand every little (seemingly insignificant!) preference or requirement my wife and I had. I was amazed at how good he was at communicating; Calls were routinely returned in minutes, emails were always responded to, and Bob gave me routine status updates as we were engaged in a search for the perfect vehicle. I have never, in my entire life, had such a pleasant experience purchasing a vehicle. I wouldn't hesitate, even for a second, to recommend Bob and Ray Laethem to anyone looking for a vehicle.

Jeff L. was amazing in helping me with my service issue although my car was not in his service…read morecenter. Very knowledgeable and professional. Thanks again Jeff

I pull into the service drive ask them if they can pop back in exterior piece on my rear bumper…read more They say we can't do anything about that. That's a body shop thing. I drive to the body shop I walk in. There's someone at the desk. And. He says what do you need insane I said I have a piece of trim that I need pop back in and he says well. Can you schedule an appointment? And I said it's just a minor piece of my exterior trim. He comes out and looks at my car and says yeah that whole entire piece of the. Plastic rear exhaust trim needs to come off and it will cost about $100. What the fuck If I was you stay away from this dealership, poor customer service

What's wrong with Tim? Tim told us 6 days ago that it would be 24-48 hours to find out why the…read morecheck engine light was on briefly then went off. Here we are bringing our car home because it wasn't even touched in those six days and nobody ever called us. Went up there to find out what was happening and was told they needed to tear the engine apart, it was at a different location, and they had other priorities. Worst customer service and openly rude. Never going there again. And someone being angry rude Tim a cookie.

This will be the third vehicle that we have bought from Pete Z at Affordable Cars, Inc. and we're…read moreanticipating no problems. We first encountered Pete a decade ago when we were shopping for a minivan, and he showed us one that was perfect for our needs. We drove it for years! The next vehicle we purchased from Pete was a 2000 Ford Focus, for our 93 year old mother. She loved it, and drove it until she stopped driving, and then we sold it to her caregiver who continued to drive it. This time around, we're picking up a 2009 Nissan Quest minivan for our second car and can't wait to get it into our driveway! Pete is very honest and straightforward about his inventory, and he goes over each vehicle before putting it on the lot, to make sure that it is safe and in excellent operating condition. He's also very fair about pricing, whether you love to haggle or not. He's been doing this for 17 years, and he enjoys putting people into cars and trucks. So, if you're looking for a decent used vehicle, and you don't have an awful lot of money, you owe it to yourself to come to Pete Z's Affordable Cars on Groesbeck (just north of Cass) and look at the fine selection of vehicles he has available. You won't be sorry!

Jackass is the first word that comes to mind to describe the individual I spoke with over the…read morephone. Couldn't recommend anyone do business with him. Had a very straight forward question for him about selling him a used vehicle. Incredibly rude. Too many other businesses around to choose rather than dealing with rude and unkind folks. I would give zero stars but that's not an option

My daughter purchased an Equinox for Phil and our cousin Jimmy today at A&B motors. She is excited…read moreand thankful to God for providing a motor vehicle w/o any problems.

When I first purchased my 2017 Kia Sportage from A&B Motors, I was genuinely impressed with the…read morecustomer service. Albert was responsive, replaced a failed battery shortly after purchase, and the dealership worked with me to address several concerns. Because of that experience, I intentionally held off on leaving a review while the repair process was underway, hoping I would ultimately be able to leave a positive one. Unfortunately, my experience changed over the following weeks. Within four days of purchasing the vehicle, I reported an intermittent rough idle and other drivability concerns in writing. The vehicle was returned for inspection and repairs through Paul's Auto Service. Later inspection records documented excessive oil leakage and oil intrusion into an electrical connector. After those repairs, the vehicle developed additional engine issues, including ignition-related misfire codes. Throughout the process, I continued communicating with the dealership professionally and documented each step. I asked for written explanations regarding the inspection findings and whether the later engine issues had been evaluated in light of the documented oil intrusion. Instead, I was ultimately advised that the remaining issues were considered routine maintenance, and on June 26, 2026, I was told, "I cannot help." What disappointed me most was not that the vehicle required repairs. Used vehicles can develop problems. My disappointment was that concerns I documented within days of purchase were ultimately characterized as routine maintenance, and I was left responsible for additional repair costs without receiving the written technical explanation I had requested. I believe in giving businesses an opportunity to make things right, and I did exactly that over several weeks before deciding to leave this review. I hope A&B Motors will reconsider how it handles situations where customers promptly report significant vehicle concerns immediately after purchase.