Just got back from visiting this location and I'm so happy! Amazing service. THANK YOU AGAIN!read more

Amazing service! Nice selection! But for the value, I'd expect higher quality. In my opinion, their…read morejewelry is good, their merch can be a hit or miss with how well made each item fits. I love the layout of their store! Please be aware of their return policy! Overall, I had a pleasant experience with their customer service! Very helpful and friendly! This store is also very clean and tidy! Great styles! Highly recommended!

I recently visited the Beverly Hills, Tiffany & Co. to have a beloved bracelet repaired. I have…read moreowned my Return to Tiffany round tag bracelet for more than 20 years, and after it broke about 10 years ago, it sat unworn in my jewelry box. When I brought it in for repair, the staff explained that it would need to be sent to New York and that the repair would cost $80. During the process, they asked about the round tag charm. I explained that I had lost it years ago and had even hoped to purchase a replacement while I was there. Unfortunately, I was told that Tiffany & Co. no longer sells the individual charms separately. While I was disappointed, I was happy to finally have my bracelet repaired. Today, I received it back and was completely surprised to discover that they had not only repaired the bracelet but had also attached a brand-new charm. This unexpected act of kindness turned what I thought would be a simple repair into a truly memorable experience. After more than 20 years, my bracelet looks complete again, and I couldn't be happier. Thank you to the Beverly Hills team and everyone involved in the repair process for your exceptional customer service and attention to detail. It is gestures like this that create lifelong customers.

If I could give this company 0.1 stars, I would have a hard time believing that they even deserved…read morethat. I'm going to tell you a story, but I want it to be known that this did not happen at the Beverly Hills location. I'm using this particular location, in the hopes that a representative from Tiffany & Co. reads this and decides that this is not the way they want to do business. I spent a lot of money buying a pair of sunglasses from the Hyatt resort in San Jose Del Cabo, Mexico, for my wife. We were on vacation in February of 2025, and my wife really wanted them. I told her that it was absurd to spend almost $500 on ANY pair of sunglasses. But she really loves TiffanyAndCo, and told me that Tiffany makes quality products and that she would have them for years to come. The sales girl at the Hyatt told me that Tiffany guarantees their brand and product, and will gladly make things right, should the glasses be defective. Well guess what? Tiffany guarantees their products, unless something actually happens to them. Then, they don't really care. They told my wife that there's nothing they can do about it, since we purchased them from a, "3rd Party". Wait, what??? The Hyatt Resorts are authorized dealers for @TiffanyAndCo!! For these glasses to break the way they did, after not a lot of use in a year, is absolutely unacceptable. Tiffany & CO made over $12.5 BILLION dollars in 2025. To tell me that the $500 that I contributed, isn't good enough, is a slap in the face. Is this really the best way to gain lifetime, dedicated buyers? I guess we will find out.

It was my best experience when i visit Swarovski. It was 8/9 afternoon, i went there to buy…read morejewelries for my wife. Staff was so helpful and friendly. She tried to explain and show options and i finally got what i wanted to get. Price was way cheaper than my imagination too!

Omg I had so much fun here and I just love it here! Karla is so nice and I am so happy with my…read morepurchase. I needed a watch really badly and she is now the reason why I should be right on schedule all the time and everyday. Hip Hip Hooray!

Kendra Scott is a jewelry store in Westfield Century City Mall. It is on the bottom floor next to…read moreSwarovski. The store is organized and well-curated. They currently have a collaboration with Barbie. However, a lot of the pieces sold out pretty quickly. They have a few pieces left of the collection.They do not, however, qualify for other promotions since it is a limited edition item. The temperature in the store was very comfortable on this trip which I appreciated on a hot summer day. Our associate was so nice and check out with him was super easy and quick. He packaged my item in a nice pouch inside a beautiful Kendra Scott branded box with a ribbon. He put the box in a cute, reusable bag. I love that they have sustainable bags now! Sign up for the birthday promotion! 50% off a jewelry item on your birthday plus 25% off of fine jewelry.

willl give 0 star if i can. return policy is ridiculous. my daughter got same necklace for…read moreChristmas. a volleyball necklace and they would not even exchange for a baseball one. she said i would have to pay more because is not the same price as when i bought it. why would i want to exchange for exactly same necklace.

Lance was exceptional. From the moment I walked in I was warmly greeted and he tried to be as…read morehelpful as possible without being to sales centric. I told him the color/style of bracelet my wife wanted for her first mothers day. At no fault of Lance the timeline was rather short and he was upfront about how it may be difficult to get the piece in time for mothers day. Low and behold a week before Mothers Day I got a call from him letting me know the piece was in and ready for pick up. I'm really happy to have met Lance and look forward to reaching back out to him for future pieces!

I love Van Cleef and have been a customer for some time now, but this was my second time visiting…read morethis location. I did stop by once a couple of months back, and the experience was quite similar, so I decided to purchase online instead. This time, I was slapped again with such poor and rude customer service. I was checked in by Sean Chin, who came out with a huge smile, and once I said, "Oh, I know what I want. I would just like a Sweet Alhambra pendant," he automatically changed his welcoming attitude into absolutely ignoring my existence and doing the bare minimum. Yes, this pendant is just over $2,000, but I have spent way more with VC, and the fact that he is treating customers differently just because of the price mark, which, to be honest, is not a small price tag (especially if you're a girl boss treating yourself or your loved ones with your hard-earned money ;) ) shows that they are trained to treat customers differently based on the price tag. In the past, they would take me to a table, place the jewelry out, present different options, and talk about a piece, as honestly, each piece is pure art, but this time he tried showing me the necklace in the middle of the room, no table to place my belongings, literally just standing in the middle of the store with him holding the necklace in his hand, until I asked where can I place my water and bag... Such a shame that this poorly trained customer service is running such a beautiful name. VC really should consider investing in training. I definitely won't be trying this location for the third time and rather purchase online myself or drive to the Costa Mesa location.

This place was def a treat. Their Terrain section was an absolute dream and loved all the unique…read moreplants they had and cute arrangements to have around the home. Love that you can build your own. Their store is very well thought out and it is a bit expensive but the items are well made and good quality and love the sections of the home and clothes and the kitchenware was so adorable with some of their collections they had and loved the Dog mugs they had and their martini glasses for special occasions. Their bridal area was very neat and they had some beautiful gowns for you to try on saw a few brides trying on dresses and it was def special. Can't wait to come back and snag a few items.

Store is closed. Would help if they listed this, I drove there to return something from online.read more

When you're strolling down Rodeo Drive and you're arms are weak from the bags you're carrying from…read morepurchases you probably shouldn't have made at shops you probably shouldn't have visited, take some time in Bvlgari. Elegant. Class. Quality. Words that immediately come to mind. Bvlgari has items for nearly every price point, so don't be discouraged or think you can't afford at least a piece of jewelry. The "Save the Children" line will give you something to cherish and know you contributed to something beneficial. I'm a huge fan of the Bvlgari Bvlgari collection and B.zero1. I like to switch the more dainty chains to something more robust for men. That being said, much of Bvlgari is unisex; wear it with confidence and pride! Yelp friends, I have something for you to do: Go to Bvlgari and ask for Tiffany. I said what I said. If you want amazing service and a sweetness that is genuine, Tiffany is highly recommended, but that's our secret. This is the only time you're allowed to say Tiffany in Bvlgari. And yelp friends, we never use the C word in the store (I stare unapologetically across the street in a bit of a glare).

I have been in Bvlgary On Rodeo Drive few times now and now I can have my review that I am in love…read morenot only Brand but this store specially because of My Contact Aive. OMG every time I am In a store no matter if I purchase anything or not Aive is so helpful professional friendly. Guys please believe my every word as i am not an easy person. Today he made us feel so special so important with setting up with morning coffee at Bvlgary rooftop. We so enjoyed our time and friendly conversation like we know each other for 50 years and security man Bryan so sweet and nice always with warm smile we felt like home. Me and my mom came home happy full of energy and it's because of special and friendly atmosphere from Aive . Guys when you go to Bvlgary Rodeo ask for Aive believe me you will not regret it. He never pushes you to purchase anything and he will go beyond just to make you happy. Thank Aive for everything and awesome day. Say hello to Bryan from us.

Great store in a great location…read more Visited the store and it was busy and the team was hustling, but they didn't fail to recognize and help me. Was looking for an item but they were sold out of, the team member offered to order it online for me for in store pick up or ship to my home, but I opted out. At the register, the person checking me out was kind and pleasant. Everyone was amazing and helpful.

The Lulu of Downtown Santa Monica - Third Street Promenade is the lemon of the LA lululemons... "I…read morepull up in a lemon...." It's organized, but between the lack of customer service and the roaming of flying insects inside due to a poor directly outside upkeep (that I know isn't all this locations fault - very much city related) does kind of steer you away. The selection is less than the location in Studio City near me, the Pacific Palisades we had just stopped in and most other locations in Greater LA. I was hoping we'd at least find the shirt we were on the hunt for, but just some flies in the guys section. Overall high quality as you'd expect at a higher value... Just not the most inviting overall... I think the location is great, tons of natural light + air flow they just need to be more mindful, a touch more welcome and demure. Q Tips: Lots of parking garages close by with a huge one on Colorado for Santa Monica Place - open air mall + at 2nd/Santa Monica Blvd, along 4th and so on. Pick up orders available here.