I received excellent care from very friendly professional personnel. I felt cared about it's a warm…read moreinviting atmosphere. I wouldn't hesitate going there again or sending someone there. It was excellent!

Rudest staff you will ever meet in healthcare. They have all assembled here because no one else…read morewould work here. Find another place when you need care.

These are the best doctors and staff!!! From my experience I have met a doctor here I haven't…read moreliked. Obviously, because I go here, I can attest that they can handle difficult personality people. I came here a few years ago sick, on tons of meds and now I am on ONE. My anemia is managed, my diabetes is under control and I feel great!

If you care about being proactive about staying healthy, this is the medical practice for you. I've…read morebeen seeing Dr. Mark Woodall as a patient since November 2023. Before that time, I was a patient of a large medical practice in Issaquah for over a decade. I've always tried to eat well and stay fit through exercise. So it has been frustrating that the story I've received every year at my annual checkup from my primary care physician at this large medical practice is the same: some of your biomarkers are higher than ideal and we'll just watch them. No further investigation, no analysis of underlying causes, no next steps at all. After I saw Dr Woodall, I learned for the first time that there were steps that I could take to address the underlying causes of my high biomarkers. The steps that I have taken include both medicines as well as nutritional supplements based on scientific knowledge and lab testing of vitamins and nutrients my body is not absorbing well. And I'm confident that the steps that I have taken will help me stay fit, active, and healthy as I move into an older stage of life. The doctors of the practice take a holistic approach seeking the root causes of ailments rather than merely addressing symptoms as seems to be the norm for many medical practices these days due. If you want to get ahead of health problems instead of dealing with them only after they arise, this is a medical practice that is highly worth investigating.

Utilising my Perks of being an employee and a really good experience overall. It's very convenient…read moreto get appointments and the staff is very helpful. There is a nice waiting room and coffee machine.

They do their best to accommodate your schedule needs. I've received great service. The doctors…read moreand nurses show empathy and have great listening skills

This location is so much easier to get to compared to their Seattle campus. And there are plenty…read moreof parking spaces available for free. PCC and Target are in the same building and there is also Trader Joe's next block. When I come here for a hospital visit, I also get my groceries and shopping done. This location does not have ER and most of the specialists are located at their First Hill Seattle campus. I got my CT scan done here and there is a lab as well for blood work. P.S. Dr. Mack is awesome for primary care/internal medicine. Caring, timely, and thorough.

My experience here was very disappointing. The blood lab had the longest wait times I've…read moreencountered in the region, and the staff were not particularly friendly or helpful. I also found it difficult to communicate with the doctor because of a significant language barrier, which made the visit frustrating. Overall, I would not recommend this place based on my experience.

I would not recommend using this facility for your infectious disease or your general practitioner…read moreneeds. Once my doctor retired they wanted to send me to three or four doctors to get the same meds I have been taking since 2007. To make it worse, I tried to get an appointment with an Overlake general practitioner for four months and have been waiting. Not to mention the other doctors they want to book me with for existing and long term meds with no intervening issues. I am convinced that this clinic is operated in a rigid and very non-holistic way, asking you to see a different doctor on different days IF you can get an appointment without waiting months, in order to bill as much different services as possible. I have literally been out of prescribed medication for two months and they refuse to refill even though I have been available to see the new doctor the entire time. The bureaucracy here is like nothing I have dealt with and l've used some of the best practitioners in the country, including in Los Angeles where everything was managed in a seamless holistic way with one provider who was there to deal with the ongoing and normal needs of the patient unless a bee issue arise and you need referral. Overlake is a big business with big bills and a big bureaucracy that will try to send you to four doctors for four medications (if you can get an appointment) even though you're medical history has not changed and your condition is perfectly stable. When I advised them I as having bad side effects from abruptly stopping a medication due to doctor retirement the reply was sorry you have to see try new doctor even though I can't get an appointment for months. Imagine seeking an appointment in February and being told we can see you in May. Stay away. Don't forget these are the corporate vultures who were in a scandal during Covid when they provided scarce Covid vaccines to their rich Bellevue donors. That's how they operate.

Beware of Dr. Lee. This quack recorded on my permanent…read morerecord that I have untreated diabetes from a single visit and having never run a blood test or any other diagnostic test on me. Now this falsified information is on my permanent record and will follow me for the rest of my life. You sir, should not hold a medical degree. I wish I had the time and money to take this guy to court.

I've been a patient of Dr G's for a long while and appreciate her care from annual exams, routine…read morequestions, general illnesses, vaccinations as well as follow up to labs and specialty referrals - all thoughtful and top notch. 99% of the time I can get in within 24 hours and she now has the practice open evenings and a regular Saturday which has helped. Over covid she expanded to telehealth visits which have been great for small concerns although I still generally go to the office. There is an in-house lab making routine stuff really easy. This is the kind of family care I want. She knows me and my family, makes recommendations and sees trends from regular care vs transactional appointments in walk in clinics. And when I want a referral, and I prefer a female provider, she always has someone to suggest that is a quality provider. Cheryl, her ARNP has relocated for family, and I haven't met the new provider but expect her to carry the same values and care to her clients. I'm treated as a person here, with a face and history. it's appreciated.

Wow, I just read the other two reviews of Dr. Girolami, and I'm wondering: are we talking about the…read moresame doctor? I've been seeing Dr. G. for 15 years now, and she's always been super-responsive to me, as has the P.A. who works with her, Cheryl Allen. In fact, although I wouldn't call myself a hypochondriac, I AM super-proactive about health issues, due to some crappy genes in the ol' gene pool. So I call the office and visit whenever a pesky issue arises (for fear it's NOT really just a "pesky" issue). Dr. G. and Cheryl have always been very accessible to me (and my husband, who is also a patient). They've always returned my calls, taken the time to answer my questions, and taken my concerns seriously. I don't know the receptionist well, but she's always been pleasant to me. The nurse I've seen there has always been SUPER nice to me. Are we speaking of the same practice??? Yes, I know Dr. G. is into providing cosmetic procedures (something I will never be into, personally), but she's never even mentioned that stuff to me. She is very into sports, fitness and nutrition, and weight loss, and she's very knowlegeable about these issues (which DO interest me). Years ago, she's referred me to the most awesome OB/GYN, and other specialists, all of whom were terrific. I'll always be grateful for these references. She has been wonderful for me and my family, over the years.

While traveling recently we used the Swedish Telehealth service to deal with a medical condition…read more The wait was about 15 minutes, and the provider was able to promptly diagnose the issue, then prescribe medication, which we could pick up at a local pharmacy. Thanks for the great service

There website indicated walk-in was the only option at the time I checked Sunday afternoon. I am…read moredealing with a foot strain. I drove over and receptionist said only reservations were possible, which was confusing. It all worked out though, as I got put on the waitlist and only took about an hour. The doctor was very capable, friendly, ordered an x-ray was able to examine it within 20 minutes. I could not be happier with the quality of service.

Great Doctors, Great Staff, prompt, curtous, understanding and compassionate group of people,read more

Although the doctors here may be good (I can't say honestly), the way you are treated by the office…read morefor starters doesn't feel right. It took so long just to get an appt., then it was cancelled that day. Had to go far across to another town to get another appt much later, and the appt. just felt rushed, among other things that we found disappointing but are declining to mention here. I can't imagine entrusting my healthcare to a place I felt disrespected. Won't be back.