We have been taking our Golden Retriever, the white tornado to RDR since he was a wee pup who was a…read morehandful. Everyone at RDR has been so responsible and caring with all the the fur babies. Cloud had a tough time with his grooming and bath at first, but with care and patience he now does very well. Cloud is now 3 years old and we would not think of taking him anywhere else for day care, grooming or boarding. There have been times of emergency and RDR has gone above and beyond making sure we had nothing to worry about when my husband and myself ended up in the hospital. RDR took such good care of Cloud. He just loves it there and gets so excited when we pull up. I think if he ever got lost he would find RDR before he would find home!

They are awesome with my Goldendoodle, She is well cared for, and has made great friends.read more

I have been taking my 2.5 year old golden retriever, Pippin, to Big Valley Pet Resort since he was…read more5 or 6 months old. I had a golden retriever before him, and I have never had as amazing an experience at a dog daycare, boarding, grooming, etc place as Big Valley. It is evident the staff absolutely love animals and put such care and dedication into ensuring every dog, cat, etc is not only safe, but having the bestest of times. I'm moving to the Boston area, and one of things that makes it hardest to leave Poulsbo is that Pippin is parting ways with one of his favorite places in the world. I'll forever and ever be grateful for everyone at Big Valley. I broke my leg a few summers ago and they were SO accommodating for me and Pippin, it melted my heart. Keri, Winter, Emma, Tapanga, Dayna, Nicole, Emily, Sarah, Hailey, Ava, Grace, Cal, Dylan, Megan, Keeley, Gideon, Meadow, and anyone else I missed - thank you all SO MUCH for being the best extended family for Pippin. You'll forever be part of Pippin's pack, along with all of his other furry buddies there. We love y'all, and honestly I'd recommend Big Valley Pet Resort over any other place I've been (even non pet related). They are the best, and I just hope Pippin's new place in Boston is at least almost as good :). Forever in our hearts.

After we boarded our dogs here for 20 years, they suddenly required a meet and greet after our dog…read morehad already boarded there. The meet and greet is a real hassle. First you have to bring your dog in for a daytime stay, then you have to come back for an overnight stay. And the meet and greet is good for only one year, so you have to come back and do it all over again for the same dog, which is absurd.

Jillian is simply amazing! I've been using her services since April 2023, for my (rather timid)…read morecat and my (not so timid) small dog. I'm so impressed with the fact she can trim my cat's claws (given it's a struggle for me *and* my veterinarian's staff!) - let alone bathe him! She just has an amazing calming effect on cats. I've been thrilled for over a year - but now she's gone beyond and may have saved my dog's life!! She was the first to notice one of my dog's nipples looked and felt a bit different from the others. I showed my vet, who wasn't overly concerned. However, Jillian continued to voice her concern and based on that we did decide to remove and do a biopsy. Well, it was malignant! I'm SO glad Jillian urged us to take a closer look, and so we hopefully caught it early.

AMAZING!!!! Impressed with Jillian by far !! Did a lot of research to find her and so glad that I…read moredid. The booking was easy, she communicated and was super friendly, her grooming trailer was clean. When my cat was all done she looked beautiful! Smelled wonderful and was calm. Mitten is long haired and greasy ~ but now she is fluffy and you can tell Jillian is detailed in her talent. Finding Jillian is a blessing. Already booked my next visit

They are gentle, caring, and do a terrific cut! I have a difficult dog and he loves it here, thanks!read more

This shop was originally Looking Good Groomers and when Victoria owned it it was perfect. Then…read moreseveral ownership changes, and the service continues to decline while the rates go up. I hesitated to post this as I have brought my dogs to this groomer for over 18 years and followed from the original Seattle location to Ballard. However, after my experience this week I'm done! David H

They're amazing…read more Come early in the morning ing to wash my dogs, they're fast and love my two little trou le makers.

I am embarrassed for this firm. And for the poor groomer the owner sent out today…read more 10 days ago, I submitted an online request for an appointment for my two dogs. A few days later, Aloha responded with a text message saying my request was approved, and that someone would reach out to me to schedule. Nobody did. So we took our dogs elsewhere. Today, a lovely young lady arrived in the Aloha grooming van. I felt so bad for her, having to explain that we were never notified, and that we'd already sought services elsewhere. She was so polite and apologetic. She also said, "This happens a lot." Which tells me all I need to know. To the owner: Seriously, do better! You can't just show up on a random Saturday and expect your customers to adjust to your schedule. You have to contact and CONFIRM with your customers any appointments. You could have saved yourself the cost, and your employee the embarrassment, with simple communication effort. Business is intentional, not a hobby to do casually. Figure out how to communicate better before your business ends up in the toilet. Or close down now and spare us all from the effects of your inability to provide basic customer service. Sad that I have to write this, but others need to know this happened, and happens often.

Our previous cat-sitter recommended Roberta to us and Roberta did not disappoint. While we were…read moregone, Roberta sent us photos and even posted a video on instagram. It was great seeing someone actually interacting with our cats instead of just feeding them and leaving. When we got home, there was a little diary of what happened each day we were gone, which was awesome! Roberta truly cares about the animals she takes care of and it shows in everything she does. I can't recommend her enough.

The service is very flexible and I have very different time need for my dog walks so this works…read moreperfect. So far my dog seems very happy after his walk and I love the update on Instagram.

We love the Fluffy Ruff! Mollie my Teddy Bear (Bichon/Shih Tzu) and Beaureagerde, my Standard…read morePoodle have been regulars for years. They are always excited when we arrive for their day at the spa.

Brilliant discovery for my pups today - friendly people, even easy to schedule both dogs at once!!…read moreAnd wow... their haircuts are fab!! Minnie is so beautiful and Willow is a fluffy heart throb... even with all his drama, thank you for putting up with his shenanigans... my new forever groomer and look at why!! Thank you Roger and Christine - lovely work