Seriously, as good as it gets! And then some. I did not realize how much I had been "taken in by"…read moredealerships in the area for car issues. Everything from oil change to brakes. I, too, asked around about where to take my car in order for someone to diagnose the harsh, grinding noise my wheels/tires were making. Every place I phoned wanted to charge me $100+ just for diagnosis. And then a good friend directed me to Frankie D's. BEST DECISION EVER! Not only is the customer service fantastic (which is huge for me, as I am in the industry), but their pricing is honest and cannot be beat. I was called and told what the issue with my vehicle was and what the cost was going to be and ...would I like for them to continue and repair/replace? I mean, this is stuff from my parents' age where the Mechanic calls and tells you what's wrong and what it's going to cost and then asks "would you like for us to go ahead and fix it?" before anything is done to your vehicle. Also, you need to check out their website because they have coupons for paying in cash! That, in and of itself, is huge! And I truly appreciate it! I *highly* recommend Frankie D's for any type of repair your vehicle needs!!!!! They have replaced/repaired my front rotors/pad and today [3/1/2019] they are doing my rear rotors/pads. I know that, in the future, this is exactly where I will be going when my vehicle needs any repair/s. I appreciate their friendliness, honesty and quality work!!!!!!!!! Also, I will have my oil changes done here because I am "over" the high prices of dealership oil changes. Thank YOU, Frankie D's! You have "won" me over!

an auto alignment that they wouldn't do because they didn't feel like loosening bolts that had been…read moretaken out the day before. Said control arms were seized when they were replaced the day before. downright lazy mechanic

Such stellar service here!…read more I just drove home from California to visit my parents and wanted to take care of my car since it's a 4000 mile drive round trip. The facility is really clean and organized, the lobby is comfortable (with AC and free WiFi!), and all 3 employees were so thoughtful and knowledgeable. Anthony greeted me when I first pulled up for my oil change and was extremely helpful. He checked my lights and tire pressure. I ended up also getting my brakes replaced because I was planning to do that anyway and had no idea that was something Jiffy Lube offered! The price is great too. Sometimes I feel like mechanics and oil change places are pushy or try to upsell me but I didn't get that here at all. Ivo did a great job replacing my oil and Tamia simultaneously worked on replacing my air filter and then helped close me out while the other two finished my tire rotation. Everyone seemed to work really well as a team and it was one of the fastest and most efficient services I've ever had. 10/10 recommend this place if you want fast and courteous service from employees who really care about both your vehicle and making sure you have a positive experience!

Anthony was great! we had a bit of a wait time but he was kind and accommodating and kept us…read moreupdated the whole Time. he even threw in a free pair of windshield wipers for our patience. really great service!

Dave is awesome! A seasoned mechanic with his own shop out of his home. He worked on my jeep and…read morewent above and beyond. I will be going back, soon. I almost hate to give a review, worried he will get booked up. If you need auto repair, give Dave a call. He is very responsive, and well priced.

Terrible service, they had my bus 2 weeks. Got 19miles and was strained on the highway. Had my bus…read moreanother 5 weeks and said they couldn't fix it so I had to pay for another tow. Thankfully the new place figured it out in 2 days. Also refused to give me my parts, that by law I should be able to get 2 buisness days after you pick up your vehicle. Very shady.

Our vehicle has been at this shop for over a month! Everytime we call for an update we receive…read moreplenty of excuses, but no help. They couldn't figure out what was wrong, so instead of digging in and doing the work, they parked it outside and let it sit for over 2 weeks. We were told it was first come first serve, but obviously that is only for quick fix problems. Still no idea what to do or when we will see our vehicle again. Very angry and unimpressed

The only front end shop in Lansing area that I trust. They treat you like family and have always…read moreover delivered at a fair price. I would recommend them to anyone needing suspension work. I have had three cars worked on here and I will be back when I need shocks or struts.

They are honest and are not cheap but fairly priced. They are nothing if not thorough. The…read moremechanics are knowledgeable and eager to do a good job. I was surprised how communicative they were. I talked to both mechanics who worked on my car, as well as the manager. That doesn't happen elsewhere. I'll go back.

To the Owner/Manager,…read more I recently had front end work done on my vehicle at your location. Following that service, I discovered that the lugnuts on my rear tire had not been properly tightened -- a serious safety hazard that could have caused a wheel separation while driving. I called your shop to address this and was not offered any reimbursement or acknowledgment of the issue. I am asking that you make this right by reimbursing me for the cost of having this corrected. I'd like to resolve this directly with you before taking further steps, including filing a complaint with the Better Business Bureau or my state's consumer protection office. Please contact me at your earliest convenience. Sincerely, Kamerin

Absolutely FANTASTIC! The catalytic convertor was cut off my car on 12/9/22. My insurance…read morecompany said it would take it until the middle of February 2023 to get it fixed. Insurance came out on 12/15/22, towed to Muffler Man on 12/16/22, they called on 12/17/22 and were ready to fix it. They had to wait for the insurance people to show upon 12/20/22 and it was fixed that day for 1/3 of the price others had quoted. They did a great job, were fast, friendly and very profession!

Spent 5k, waited 3 months. Car not fixed and they broke my air conditioner, clutch, condensor and…read morecompressor. Belts were broken. No screws were replaced when he was funished including the one that holds my HOOD ip safely. Vacuum hoses were left unhooked and my car has an engine knock. He refused to give me an actual mileage on said used engine. This was my maiden voyage into car repairs on my own and my car is nearly undriveable. Im sick. I called his financing company to investigate fraud, which is my only recourse besides court. Which i absolutely have to do to bw able to get to work. This dude didn't juat rip me off, he ruined my faith in mechanics. Nightmare. THREE months wait and ive no doubt he will reply to this review but he won't return my calls or stand by his NPN EXISTENT WARRANTY. EXCUSE SURE TO FOLLOW. Wish i could choose zero stars and it looks like this dude has good reviews so WHY DID U PICK ME TO SCREW?​

I am very happy with the work on my 2000 Oldsmoble Intrigue and I think that for all of the work…read moredone (and needed), that the price was very reasonable. They had my car back to me within a day, and fixed things that had been bugging me for a long time. I now feel confident driving my car, no lights lit on the dashboard! I feel very confident that all of my car's problems were noticed and addressed! I have read the negative reviews (before I took my car in), and I have to say, something about those reviews didn't ring true. My experience was certainly not what they described!

I used Tim's garage on a recommendation. The first time they were great…read moreI got very good work for a very good price. Second time was to replace an automatic window mechanism which had stopped working. They were $100 more than a different mechanic but I trusted them. Third time involved 3 stages. I was out of town and my pet sitter was instructed to start my car every few days. The car wouldn't start a week into my trip. When I got home I called Tim's. Josh came out, said it was the battery and they charged $50 for the home visit and $80 for the battery. Within a week it would not start. Josh came put with a new battery upgrade and this time it was $50 for the home visit and apparently $100 for the battery. Within a couple of days, car would not start. I had it hauled in to Tim's and the diagnosis was that the inside overhead light was left on. That was $100 for all the running around. I asked for receipts for the 3 interventions and I got the runaround for two weeks from "the cash girl". Next week, next week, next week was the runaround. I never got receipts, and I gave up which sadly I think was their goal. I trusted them and got burned. They might not do this to other people but I would never trust them again. Very sad. I thought the best recourse was to leave a review

I had the best experience at Tim's Garage today. My car's check engine light came on and they got…read moreme right in to diagnose the issue. To make a long story short, Josh and other employees went above and beyond to fix the issues with my car and I could not be more grateful and pleased. From reception to owner, everyone was just amazing! I won't go anywhere else for repairs or maintenance on my car. Thank you, Thank you, Thank you!